softwarePlanday Reviews
36 Reviews
Overall Rating
4.2
36 Reviews
Rating Distribution
5
(20)
4
(7)
3
(6)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.2
36 Reviews
Rating Distribution
5
(20)
4
(7)
3
(6)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Don't get tied in
Don't get tied in
Pros
We appreciated the salespersons friendliness and assistance.
Cons
I feel cheated because we were billed for unused services. Despite signing a contract our team admitted to prior use of PlanDay in other roles finding it inadequate. Even after canceling six weeks before the contract began they still charged us for a full year. Our request to discuss with a senior manager was ignored instead they initiated a Direct Debit without consent. This behavior is unacceptable. A better system would have prevented our cancellation.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jodie
Leisure Travel & Tourism, 51-100 employees
Nov 01, 2023
Best functionality, but what's with the lagging??
Best functionality, but what's with the lagging??
Pros
I extensively researched scheduling apps for our restaurant chain and Planday offers the most comprehensive set of functions to meet all our needs.
Cons
Im frustrated with the mobile apps prolonged loading times. Our staff accustomed to swift navigation on their iPhones encounter delays of up to 30 to 45 seconds when launching the app. Although contacting support marginally improved the situation employees still perceive it as excessively slow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ivar
Hospitality, 11-50 employees
Less than a year
Nov 01, 2023
Great product
Great product
Pros
Ive been using Planday for two years and wouldnt trade it for another product. Its accurate userfriendly and handles multitasking well.
Cons
I cant think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
andreea
Hospitality, 51-100 employees
More than a year
Oct 01, 2023
Easy Build Employee Schedule
Easy Build Employee Schedule
Pros
I can oversee employees from various departments in a single view.
Cons
Improving the intuitiveness of generating reports and printing schedules is necessary.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Faical
Education Management, 11-50 employees
More than a year
Feb 01, 2021
Using planday
Using planday
Pros
Its incredibly userfriendly with a clear layout that staff members find easy to navigate. The addition of the swap shift feature is excellent.
Cons
The only drawback of this app is that certain features are limited to the desktop website such as requesting holidays.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ellie
Leisure Travel & Tourism, 11-50 employees
More than a year
Feb 01, 2021
Employee Scheduling Software
Employee Scheduling Software
Pros
The ease of use employee setup interactive communication and visual calendarbased information are all highlights. Grouping employees by job skills for shift assignments is particularly useful.
Cons
Being unexpectedly locked into a yearlong contract with no warning of renewal is frustrating. Some communication methods with employees are cumbersome and increase administrative workload.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Karen
Hospitality, 11-50 employees
More than a year
Feb 01, 2020
Customer support let it down
Customer support let it down
Pros
Planday offers many useful features our staff scheduling department appreciates the scheduler and Payroll finds the punch clock beneficial.
Cons
Flexibility is lacking and issues remain unresolved even after eight months. Were unable to use it for payroll due to an unresolved issue within Planday. Customer support is inadequate with prolonged response times and limited communication options. Additionally HR records could include more personal information.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
10
Tanya
Construction, 11-50 employees
Less than a year
Feb 01, 2020
Planday
Planday
Pros
Having my work schedule and clockin/out capability on my phone is convenient.
Cons
Im uncomfortable with pervasive Google tracking and find the layout somewhat unintuitive.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Breanna
Real Estate, 500+ employees
Less than 6 months
Oct 01, 2019
Planday Review
Planday Review
Pros
What I like most is the ability to customize my reports and access them on any device.
Cons
While not the most userfriendly it still requires time to familiarize oneself with the features.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Margareth Anne
Insurance, 101-500 employees
Less than 6 months
Oct 01, 2019
Ok scheduling poor customer service
Ok scheduling poor customer service
Pros
It helped us transition from paper scheduling and saved time.
Cons
Continuous glitches with minimal support are disappointing.
Ease of use
7
Value for money
6
Customer Support
5
Functionality
8
Jesse
Hospital & Health Care, 51-100 employees
More than a year
Jul 01, 2019
famtastic application for all
famtastic application for all
Pros
It covers staff resource planning payroll break allocation and messaging.
Cons
The crossplatform functionality between the app and computer version is inconsistent.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
alexander
Sports, 51-100 employees
More than a year
Apr 01, 2019
Nice
Nice
Pros
Having all aspects of my job in one place is incredibly convenient.
Cons
Without selfinitiated searches there isnt much guidance.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Hampus
Sporting Goods, 51-100 employees
Less than 6 months
Dec 01, 2018
This App is Great!
This App is Great!
Pros
The mobile app is userfriendly for employees unlike others Ive tried that are primarily designed for managers.
Cons
I find it frustrating that my shift requests require manager approval. If I claim a shift first it should be mine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casey
Food & Beverages, 11-50 employees
Less than a year
Nov 01, 2018
Makes scheduling staff easy
Makes scheduling staff easy
Pros
The draganddrop functionality clean layout and shift swapping feature are great. The apps continuous improvement based on user feedback is commendable.
Cons
Additional reporting options would be beneficial and integration with a Human Resources management app could enhance functionality.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kazim
Media Production, 1-10 employees
More than a year
Oct 01, 2018
Excelent
Excelent
Pros
Its very intuitive suitable for users of all ages from 18 to 60.
Cons
Currently I have no complaints. I experienced connectivity issues with WiFi but it may have been the workplaces network.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Not Specified, 51-100 employees
Less than a year
Oct 01, 2018
So Long to the group email
So Long to the group email
Pros
Its easy to use especially for younger users who appreciate the apps simplicity.
Cons
The app is glitchy and lacks sufficient features.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Martyn
Events Services, 51-100 employees
Less than 6 months
Sep 01, 2018
Great software
Great software
Pros
Planday streamlines roster compilation simplifies holiday management for staff and helps managers adhere to staffing budgets. The punch in/out feature reduces admin time and minimizes the risk of fraud.
Cons
An automated scheduling feature based on set parameters would be welcomed.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Paul
Civic & Social Organization, 11-50 employees
More than a year
Aug 01, 2018
Brilliant
Brilliant
Pros
Simple easytouse and beloved by all staff.
Cons
Occasional glitches occur due to updates and software issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Sports, 11-50 employees
Less than a year
Aug 01, 2018
Great Add-On for Practice Mgmt Systems Missing HR Functionality!
Great Add-On for Practice Mgmt Systems Missing HR Functionality!
Pros
The sales customer service training and tech support teams are outstanding. Planday offers the most userfriendly platform with visually appealing features. The time clock feature syncs seamlessly with QuickBooks and employees appreciate clocking in on their smartphones. The reporting feature is fantastic for tracking attendance and other metrics.
Cons
I wish for additional functionalities and constraints within the scheduling function to streamline processes and prevent errors. It would also be convenient to send invites and messages via SMS without incurring charges for employees without smartphones.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Erica
Medical Practice, 11-50 employees
Less than 6 months
Jul 01, 2018
Basic online scheduling app
Basic online scheduling app
Pros
Affordable and userfriendly with positive feedback from staff.
Cons
The mobile app has limitations and setup fees are expensive. While the basic plan suffices careful consideration is needed when choosing a plan. Reporting capabilities require improvement.
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
TJ
Hospitality, 101-500 employees
More than a year
Jun 01, 2018
Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.
Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.
Pros
Planday effectively tracks time and attendance simplifies rostering and payroll processing and provides visibility into payroll expenditure.
Cons
Although relatively easy to grasp understanding the system requires management support and focus.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Hospitality, N/A employees
Less than a year
Jun 01, 2018
The smartest and best employee scheduling app, with punch-clock
The smartest and best employee scheduling app, with punch-clock
Pros
Its incredibly easy to use for scheduling and vacation planning. Limiting punchclock access to workplace WiFi or location adds an extra layer of control.
Cons
I hope for future integration of schedules with my iCal Calendar and our webbased cashier app Front Systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Not Specified, N/A employees
More than a year
Jun 01, 2018
I can't say enough about how much I dislike this product. There are constant issues and glitches.
I can't say enough about how much I dislike this product. There are constant issues and glitches.
Pros
The scheduling feature is userfriendly and efficient especially with the availability of templates for frequently used schedules.
Cons
The calculation of union time premiums frequent glitches delayed weekly overtime reports and incorrect time zone adjustments are problematic.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Marta
Wholesale, 51-100 employees
More than a year
May 01, 2018
Good system with a few glitches to befixed
Good system with a few glitches to befixed
Pros
I appreciate that it operates based on my business location minimizing fraudulent activities which are common with other software.
Cons
Despite its functionalities there are accuracy issues and system glitches but they assured me these will be addressed.
Ease of use
8
Value for money
5
Customer Support
8
Functionality
6
Anonymous
Not Specified, N/A employees
Less than a year
Mar 01, 2018
Not The Right Scheduling Software For Us!
Not The Right Scheduling Software For Us!
Pros
Setting up this scheduling software for my staff was relatively straightforward initially and it seemed like a good value.
Cons
This software didnt meet our needs as our staff often collaborates and overlaps tasks in the store making it challenging to use. Staff struggle with requesting time off.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
4
Elizabeth
Retail, 11-50 employees
Less than 6 months
Dec 01, 2017
Very user friendly, great organizer, creates easy communication between management and staff.
Very user friendly, great organizer, creates easy communication between management and staff.
Pros
The app simplifies scheduling organization and is very userfriendly. Once accustomed to Planday youll feel comfortable. Its customization options allow for easy usage of desired features and filtering out unnecessary ones. Communication between all users from staff to management is easily accessible.
Cons
Planday has no major issues. It would be helpful if staff could input their availability over time rather than selecting each day individually on the calendar.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Health Wellness and Fitness, 11-50 employees
Less than a year
Sep 01, 2017
My experience with Planday has been exceptional!
My experience with Planday has been exceptional!
Pros
The standout feature of this software for me is the excellent support. The customer representative has been consistently patient and helpful throughout.
Cons
The occasional server errors are what I like least about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fady
Education Management, 1-10 employees
More than a year
Jul 01, 2017
Overall experience has been positive.
Overall experience has been positive.
Pros
I like how my employees can efficiently inform me of changes or requests via text or email. The realtime updates to schedules and the ability for offsite employees to clock in are convenient. Setting up and using the program is straightforward and the support has always been topnotch. This software significantly improves my ability to manage staff efficiently.
Cons
Editing vacation requests and schedule changes can still be tedious. I hope this will improve with updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doris
Health Wellness and Fitness, 51-100 employees
More than a year
Jul 01, 2017
Cut our scheduling time in half!
Cut our scheduling time in half!
Pros
Its remarkable how everything becomes easy once its set up.
Cons
Some features arent available in my region but Im willing to wait for them.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
6
Susie
Veterinary, 1-10 employees
Less than 6 months
Dec 01, 2016
We chose Planday Domestic
We chose Planday Domestic
Pros
Planday allows scalability with employees and locations with monthly charges based on user numbers. Accessing all features from anywhere via the login console is convenient. The professional graphics and userfriendly system make it easy for staff to adapt.
Cons
Local WiFi is essential to access all features. A longer trial period would have been beneficial for testing and reviewing data before rollout.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kevin J
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
Oct 01, 2016
Excellent Customer Support
Excellent Customer Support
Pros
The flexibility and customization options are what I appreciate.
Cons
Some features arent suitable for the Education model and we dont need certain payroll data fields.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mindy
Education Management, 11-50 employees
Less than a year
Oct 01, 2016
PlanDay = Free day
PlanDay = Free day
Pros
It saves time and streamlines shift changes vacation requests and open shifts management. Putting staff in charge of their schedule management is efficient. The Punch Clock feature is also helpful for managing staff attendance. The customer support is exceptional.
Cons
Staff seeing the schedule in realtime while its being worked on can cause confusion. Ive requested a private area to work on the schedule before publishing it to the staff.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jesse
Medical Practice, 11-50 employees
Less than 6 months
Oct 01, 2016
LoveLoveLove PlanDay!
LoveLoveLove PlanDay!
Pros
Weve searched for an online scheduling tool for years and PlanDay stands out as the first to offer both employee and management views. The customer service surpasses expectations.
Cons
We have two requests Firstly the ability to block employees in advance from future shifts to prevent accidental scheduling conflicts. Secondly as many of our staff are students wed like the capability to block out portions of certain days for classes to avoid scheduling conflicts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Food & Beverages, 11-50 employees
Less than a year
Aug 01, 2016
Superior product and service
Superior product and service
Pros
The Planday Free Trialallowed us to explore all features before committing. The skill sets feature facilitates finding suitable staff replacements quickly. The customer service team has been consistently helpful from the outset.
Cons
I have no complaints both the system and customer service are excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Risa
Retail, N/A employees
Less than 6 months
Apr 01, 2016
Planday all day
Planday all day
Pros
Its userfriendly with ample opportunities for communication among employees.
Cons
We havent encountered any issues with this platform and its a significant improvement from our previous platforms.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Zoey
Not Specified, N/A employees
Less than a year
Jun 01, 2015
Very well made app
Very well made app
Pros
The ability to choose shifts is a convenient feature.
Cons
Its a bit confusing navigating between the front page and the shift plan page to choose shifts. Initially I thought I had to select shifts from the shift plan page but I found it easier on the front page despite having less visual information.
Ease of use
5
Value for money
6
Customer Support
8
Functionality
6
Sebastian
Photography, N/A employees
Free Trial
May 01, 2015
Filters
Don't get tied in
Don't get tied in
Pros
We appreciated the salespersons friendliness and assistance.
Cons
I feel cheated because we were billed for unused services. Despite signing a contract our team admitted to prior use of PlanDay in other roles finding it inadequate. Even after canceling six weeks before the contract began they still charged us for a full year. Our request to discuss with a senior manager was ignored instead they initiated a Direct Debit without consent. This behavior is unacceptable. A better system would have prevented our cancellation.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jodie
Leisure Travel & Tourism, 51-100 employees
Nov 01, 2023
Best functionality, but what's with the lagging??
Best functionality, but what's with the lagging??
Pros
I extensively researched scheduling apps for our restaurant chain and Planday offers the most comprehensive set of functions to meet all our needs.
Cons
Im frustrated with the mobile apps prolonged loading times. Our staff accustomed to swift navigation on their iPhones encounter delays of up to 30 to 45 seconds when launching the app. Although contacting support marginally improved the situation employees still perceive it as excessively slow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ivar
Hospitality, 11-50 employees
Less than a year
Nov 01, 2023
Great product
Great product
Pros
Ive been using Planday for two years and wouldnt trade it for another product. Its accurate userfriendly and handles multitasking well.
Cons
I cant think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
andreea
Hospitality, 51-100 employees
More than a year
Oct 01, 2023
Easy Build Employee Schedule
Easy Build Employee Schedule
Pros
I can oversee employees from various departments in a single view.
Cons
Improving the intuitiveness of generating reports and printing schedules is necessary.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Faical
Education Management, 11-50 employees
More than a year
Feb 01, 2021
Using planday
Using planday
Pros
Its incredibly userfriendly with a clear layout that staff members find easy to navigate. The addition of the swap shift feature is excellent.
Cons
The only drawback of this app is that certain features are limited to the desktop website such as requesting holidays.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ellie
Leisure Travel & Tourism, 11-50 employees
More than a year
Feb 01, 2021
Employee Scheduling Software
Employee Scheduling Software
Pros
The ease of use employee setup interactive communication and visual calendarbased information are all highlights. Grouping employees by job skills for shift assignments is particularly useful.
Cons
Being unexpectedly locked into a yearlong contract with no warning of renewal is frustrating. Some communication methods with employees are cumbersome and increase administrative workload.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Karen
Hospitality, 11-50 employees
More than a year
Feb 01, 2020
Customer support let it down
Customer support let it down
Pros
Planday offers many useful features our staff scheduling department appreciates the scheduler and Payroll finds the punch clock beneficial.
Cons
Flexibility is lacking and issues remain unresolved even after eight months. Were unable to use it for payroll due to an unresolved issue within Planday. Customer support is inadequate with prolonged response times and limited communication options. Additionally HR records could include more personal information.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
10
Tanya
Construction, 11-50 employees
Less than a year
Feb 01, 2020
Planday
Planday
Pros
Having my work schedule and clockin/out capability on my phone is convenient.
Cons
Im uncomfortable with pervasive Google tracking and find the layout somewhat unintuitive.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Breanna
Real Estate, 500+ employees
Less than 6 months
Oct 01, 2019
Planday Review
Planday Review
Pros
What I like most is the ability to customize my reports and access them on any device.
Cons
While not the most userfriendly it still requires time to familiarize oneself with the features.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Margareth Anne
Insurance, 101-500 employees
Less than 6 months
Oct 01, 2019
Ok scheduling poor customer service
Ok scheduling poor customer service
Pros
It helped us transition from paper scheduling and saved time.
Cons
Continuous glitches with minimal support are disappointing.
Ease of use
7
Value for money
6
Customer Support
5
Functionality
8
Jesse
Hospital & Health Care, 51-100 employees
More than a year
Jul 01, 2019
famtastic application for all
famtastic application for all
Pros
It covers staff resource planning payroll break allocation and messaging.
Cons
The crossplatform functionality between the app and computer version is inconsistent.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
alexander
Sports, 51-100 employees
More than a year
Apr 01, 2019
Nice
Nice
Pros
Having all aspects of my job in one place is incredibly convenient.
Cons
Without selfinitiated searches there isnt much guidance.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Hampus
Sporting Goods, 51-100 employees
Less than 6 months
Dec 01, 2018
This App is Great!
This App is Great!
Pros
The mobile app is userfriendly for employees unlike others Ive tried that are primarily designed for managers.
Cons
I find it frustrating that my shift requests require manager approval. If I claim a shift first it should be mine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casey
Food & Beverages, 11-50 employees
Less than a year
Nov 01, 2018
Makes scheduling staff easy
Makes scheduling staff easy
Pros
The draganddrop functionality clean layout and shift swapping feature are great. The apps continuous improvement based on user feedback is commendable.
Cons
Additional reporting options would be beneficial and integration with a Human Resources management app could enhance functionality.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kazim
Media Production, 1-10 employees
More than a year
Oct 01, 2018
Excelent
Excelent
Pros
Its very intuitive suitable for users of all ages from 18 to 60.
Cons
Currently I have no complaints. I experienced connectivity issues with WiFi but it may have been the workplaces network.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Not Specified, 51-100 employees
Less than a year
Oct 01, 2018
So Long to the group email
So Long to the group email
Pros
Its easy to use especially for younger users who appreciate the apps simplicity.
Cons
The app is glitchy and lacks sufficient features.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Martyn
Events Services, 51-100 employees
Less than 6 months
Sep 01, 2018
Great software
Great software
Pros
Planday streamlines roster compilation simplifies holiday management for staff and helps managers adhere to staffing budgets. The punch in/out feature reduces admin time and minimizes the risk of fraud.
Cons
An automated scheduling feature based on set parameters would be welcomed.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Paul
Civic & Social Organization, 11-50 employees
More than a year
Aug 01, 2018
Brilliant
Brilliant
Pros
Simple easytouse and beloved by all staff.
Cons
Occasional glitches occur due to updates and software issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Sports, 11-50 employees
Less than a year
Aug 01, 2018
Great Add-On for Practice Mgmt Systems Missing HR Functionality!
Great Add-On for Practice Mgmt Systems Missing HR Functionality!
Pros
The sales customer service training and tech support teams are outstanding. Planday offers the most userfriendly platform with visually appealing features. The time clock feature syncs seamlessly with QuickBooks and employees appreciate clocking in on their smartphones. The reporting feature is fantastic for tracking attendance and other metrics.
Cons
I wish for additional functionalities and constraints within the scheduling function to streamline processes and prevent errors. It would also be convenient to send invites and messages via SMS without incurring charges for employees without smartphones.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Erica
Medical Practice, 11-50 employees
Less than 6 months
Jul 01, 2018
Basic online scheduling app
Basic online scheduling app
Pros
Affordable and userfriendly with positive feedback from staff.
Cons
The mobile app has limitations and setup fees are expensive. While the basic plan suffices careful consideration is needed when choosing a plan. Reporting capabilities require improvement.
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
TJ
Hospitality, 101-500 employees
More than a year
Jun 01, 2018
Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.
Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.
Pros
Planday effectively tracks time and attendance simplifies rostering and payroll processing and provides visibility into payroll expenditure.
Cons
Although relatively easy to grasp understanding the system requires management support and focus.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Hospitality, N/A employees
Less than a year
Jun 01, 2018
The smartest and best employee scheduling app, with punch-clock
The smartest and best employee scheduling app, with punch-clock
Pros
Its incredibly easy to use for scheduling and vacation planning. Limiting punchclock access to workplace WiFi or location adds an extra layer of control.
Cons
I hope for future integration of schedules with my iCal Calendar and our webbased cashier app Front Systems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Not Specified, N/A employees
More than a year
Jun 01, 2018
I can't say enough about how much I dislike this product. There are constant issues and glitches.
I can't say enough about how much I dislike this product. There are constant issues and glitches.
Pros
The scheduling feature is userfriendly and efficient especially with the availability of templates for frequently used schedules.
Cons
The calculation of union time premiums frequent glitches delayed weekly overtime reports and incorrect time zone adjustments are problematic.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Marta
Wholesale, 51-100 employees
More than a year
May 01, 2018
Good system with a few glitches to befixed
Good system with a few glitches to befixed
Pros
I appreciate that it operates based on my business location minimizing fraudulent activities which are common with other software.
Cons
Despite its functionalities there are accuracy issues and system glitches but they assured me these will be addressed.
Ease of use
8
Value for money
5
Customer Support
8
Functionality
6
Anonymous
Not Specified, N/A employees
Less than a year
Mar 01, 2018
Not The Right Scheduling Software For Us!
Not The Right Scheduling Software For Us!
Pros
Setting up this scheduling software for my staff was relatively straightforward initially and it seemed like a good value.
Cons
This software didnt meet our needs as our staff often collaborates and overlaps tasks in the store making it challenging to use. Staff struggle with requesting time off.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
4
Elizabeth
Retail, 11-50 employees
Less than 6 months
Dec 01, 2017
Very user friendly, great organizer, creates easy communication between management and staff.
Very user friendly, great organizer, creates easy communication between management and staff.
Pros
The app simplifies scheduling organization and is very userfriendly. Once accustomed to Planday youll feel comfortable. Its customization options allow for easy usage of desired features and filtering out unnecessary ones. Communication between all users from staff to management is easily accessible.
Cons
Planday has no major issues. It would be helpful if staff could input their availability over time rather than selecting each day individually on the calendar.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Health Wellness and Fitness, 11-50 employees
Less than a year
Sep 01, 2017
My experience with Planday has been exceptional!
My experience with Planday has been exceptional!
Pros
The standout feature of this software for me is the excellent support. The customer representative has been consistently patient and helpful throughout.
Cons
The occasional server errors are what I like least about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fady
Education Management, 1-10 employees
More than a year
Jul 01, 2017
Overall experience has been positive.
Overall experience has been positive.
Pros
I like how my employees can efficiently inform me of changes or requests via text or email. The realtime updates to schedules and the ability for offsite employees to clock in are convenient. Setting up and using the program is straightforward and the support has always been topnotch. This software significantly improves my ability to manage staff efficiently.
Cons
Editing vacation requests and schedule changes can still be tedious. I hope this will improve with updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doris
Health Wellness and Fitness, 51-100 employees
More than a year
Jul 01, 2017
Cut our scheduling time in half!
Cut our scheduling time in half!
Pros
Its remarkable how everything becomes easy once its set up.
Cons
Some features arent available in my region but Im willing to wait for them.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
6
Susie
Veterinary, 1-10 employees
Less than 6 months
Dec 01, 2016
We chose Planday Domestic
We chose Planday Domestic
Pros
Planday allows scalability with employees and locations with monthly charges based on user numbers. Accessing all features from anywhere via the login console is convenient. The professional graphics and userfriendly system make it easy for staff to adapt.
Cons
Local WiFi is essential to access all features. A longer trial period would have been beneficial for testing and reviewing data before rollout.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kevin J
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
Oct 01, 2016
Excellent Customer Support
Excellent Customer Support
Pros
The flexibility and customization options are what I appreciate.
Cons
Some features arent suitable for the Education model and we dont need certain payroll data fields.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mindy
Education Management, 11-50 employees
Less than a year
Oct 01, 2016
PlanDay = Free day
PlanDay = Free day
Pros
It saves time and streamlines shift changes vacation requests and open shifts management. Putting staff in charge of their schedule management is efficient. The Punch Clock feature is also helpful for managing staff attendance. The customer support is exceptional.
Cons
Staff seeing the schedule in realtime while its being worked on can cause confusion. Ive requested a private area to work on the schedule before publishing it to the staff.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jesse
Medical Practice, 11-50 employees
Less than 6 months
Oct 01, 2016
LoveLoveLove PlanDay!
LoveLoveLove PlanDay!
Pros
Weve searched for an online scheduling tool for years and PlanDay stands out as the first to offer both employee and management views. The customer service surpasses expectations.
Cons
We have two requests Firstly the ability to block employees in advance from future shifts to prevent accidental scheduling conflicts. Secondly as many of our staff are students wed like the capability to block out portions of certain days for classes to avoid scheduling conflicts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Food & Beverages, 11-50 employees
Less than a year
Aug 01, 2016
Superior product and service
Superior product and service
Pros
The Planday Free Trialallowed us to explore all features before committing. The skill sets feature facilitates finding suitable staff replacements quickly. The customer service team has been consistently helpful from the outset.
Cons
I have no complaints both the system and customer service are excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Risa
Retail, N/A employees
Less than 6 months
Apr 01, 2016
Planday all day
Planday all day
Pros
Its userfriendly with ample opportunities for communication among employees.
Cons
We havent encountered any issues with this platform and its a significant improvement from our previous platforms.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Zoey
Not Specified, N/A employees
Less than a year
Jun 01, 2015
Very well made app
Very well made app
Pros
The ability to choose shifts is a convenient feature.
Cons
Its a bit confusing navigating between the front page and the shift plan page to choose shifts. Initially I thought I had to select shifts from the shift plan page but I found it easier on the front page despite having less visual information.
Ease of use
5
Value for money
6
Customer Support
8
Functionality
6
Sebastian
Photography, N/A employees
Free Trial
May 01, 2015