Planday Reviews

“Don't get tied in

Pros

We appreciated the salespersons friendliness and assistance.

Cons

I feel cheated because we were billed for unused services. Despite signing a contract our team admitted to prior use of PlanDay in other roles finding it inadequate. Even after canceling six weeks before the contract began they still charged us for a full year. Our request to discuss with a senior manager was ignored instead they initiated a Direct Debit without consent. This behavior is unacceptable. A better system would have prevented our cancellation.

“Best functionality, but what's with the lagging??

Pros

I extensively researched scheduling apps for our restaurant chain and Planday offers the most comprehensive set of functions to meet all our needs.

Cons

Im frustrated with the mobile apps prolonged loading times. Our staff accustomed to swift navigation on their iPhones encounter delays of up to 30 to 45 seconds when launching the app. Although contacting support marginally improved the situation employees still perceive it as excessively slow.

“Great product

Pros

Ive been using Planday for two years and wouldnt trade it for another product. Its accurate userfriendly and handles multitasking well.

Cons

I cant think of anything I dislike.

“Easy Build Employee Schedule

Pros

I can oversee employees from various departments in a single view.

Cons

Improving the intuitiveness of generating reports and printing schedules is necessary.

“Using planday

Pros

Its incredibly userfriendly with a clear layout that staff members find easy to navigate. The addition of the swap shift feature is excellent.

Cons

The only drawback of this app is that certain features are limited to the desktop website such as requesting holidays.

“Employee Scheduling Software

Pros

The ease of use employee setup interactive communication and visual calendarbased information are all highlights. Grouping employees by job skills for shift assignments is particularly useful.

Cons

Being unexpectedly locked into a yearlong contract with no warning of renewal is frustrating. Some communication methods with employees are cumbersome and increase administrative workload.

“Customer support let it down

Pros

Planday offers many useful features our staff scheduling department appreciates the scheduler and Payroll finds the punch clock beneficial.

Cons

Flexibility is lacking and issues remain unresolved even after eight months. Were unable to use it for payroll due to an unresolved issue within Planday. Customer support is inadequate with prolonged response times and limited communication options. Additionally HR records could include more personal information.

“Planday

Pros

Having my work schedule and clockin/out capability on my phone is convenient.

Cons

Im uncomfortable with pervasive Google tracking and find the layout somewhat unintuitive.

“Planday Review

Pros

What I like most is the ability to customize my reports and access them on any device.

Cons

While not the most userfriendly it still requires time to familiarize oneself with the features.

“Ok scheduling poor customer service

Pros

It helped us transition from paper scheduling and saved time.

Cons

Continuous glitches with minimal support are disappointing.

“famtastic application for all

Pros

It covers staff resource planning payroll break allocation and messaging.

Cons

The crossplatform functionality between the app and computer version is inconsistent.

“Nice

Pros

Having all aspects of my job in one place is incredibly convenient.

Cons

Without selfinitiated searches there isnt much guidance.

“This App is Great!

Pros

The mobile app is userfriendly for employees unlike others Ive tried that are primarily designed for managers.

Cons

I find it frustrating that my shift requests require manager approval. If I claim a shift first it should be mine.

“Makes scheduling staff easy

Pros

The draganddrop functionality clean layout and shift swapping feature are great. The apps continuous improvement based on user feedback is commendable.

Cons

Additional reporting options would be beneficial and integration with a Human Resources management app could enhance functionality.

“Excelent

Pros

Its very intuitive suitable for users of all ages from 18 to 60.

Cons

Currently I have no complaints. I experienced connectivity issues with WiFi but it may have been the workplaces network.

“So Long to the group email

Pros

Its easy to use especially for younger users who appreciate the apps simplicity.

Cons

The app is glitchy and lacks sufficient features.

“Great software

Pros

Planday streamlines roster compilation simplifies holiday management for staff and helps managers adhere to staffing budgets. The punch in/out feature reduces admin time and minimizes the risk of fraud.

Cons

An automated scheduling feature based on set parameters would be welcomed.

“Brilliant

Pros

Simple easytouse and beloved by all staff.

Cons

Occasional glitches occur due to updates and software issues.

“Great Add-On for Practice Mgmt Systems Missing HR Functionality!

Pros

The sales customer service training and tech support teams are outstanding. Planday offers the most userfriendly platform with visually appealing features. The time clock feature syncs seamlessly with QuickBooks and employees appreciate clocking in on their smartphones. The reporting feature is fantastic for tracking attendance and other metrics.

Cons

I wish for additional functionalities and constraints within the scheduling function to streamline processes and prevent errors. It would also be convenient to send invites and messages via SMS without incurring charges for employees without smartphones.

“Basic online scheduling app

Pros

Affordable and userfriendly with positive feedback from staff.

Cons

The mobile app has limitations and setup fees are expensive. While the basic plan suffices careful consideration is needed when choosing a plan. Reporting capabilities require improvement.

“Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.

Pros

Planday effectively tracks time and attendance simplifies rostering and payroll processing and provides visibility into payroll expenditure.

Cons

Although relatively easy to grasp understanding the system requires management support and focus.

“The smartest and best employee scheduling app, with punch-clock

Pros

Its incredibly easy to use for scheduling and vacation planning. Limiting punchclock access to workplace WiFi or location adds an extra layer of control.

Cons

I hope for future integration of schedules with my iCal Calendar and our webbased cashier app Front Systems.

“I can't say enough about how much I dislike this product. There are constant issues and glitches.

Pros

The scheduling feature is userfriendly and efficient especially with the availability of templates for frequently used schedules.

Cons

The calculation of union time premiums frequent glitches delayed weekly overtime reports and incorrect time zone adjustments are problematic.

“Good system with a few glitches to befixed

Pros

I appreciate that it operates based on my business location minimizing fraudulent activities which are common with other software.

Cons

Despite its functionalities there are accuracy issues and system glitches but they assured me these will be addressed.

“Not The Right Scheduling Software For Us!

Pros

Setting up this scheduling software for my staff was relatively straightforward initially and it seemed like a good value.

Cons

This software didnt meet our needs as our staff often collaborates and overlaps tasks in the store making it challenging to use. Staff struggle with requesting time off.

“Very user friendly, great organizer, creates easy communication between management and staff.

Pros

The app simplifies scheduling organization and is very userfriendly. Once accustomed to Planday youll feel comfortable. Its customization options allow for easy usage of desired features and filtering out unnecessary ones. Communication between all users from staff to management is easily accessible.

Cons

Planday has no major issues. It would be helpful if staff could input their availability over time rather than selecting each day individually on the calendar.

“My experience with Planday has been exceptional!

Pros

The standout feature of this software for me is the excellent support. The customer representative has been consistently patient and helpful throughout.

Cons

The occasional server errors are what I like least about this software.

“Overall experience has been positive.

Pros

I like how my employees can efficiently inform me of changes or requests via text or email. The realtime updates to schedules and the ability for offsite employees to clock in are convenient. Setting up and using the program is straightforward and the support has always been topnotch. This software significantly improves my ability to manage staff efficiently.

Cons

Editing vacation requests and schedule changes can still be tedious. I hope this will improve with updates.

“Cut our scheduling time in half!

Pros

Its remarkable how everything becomes easy once its set up.

Cons

Some features arent available in my region but Im willing to wait for them.

“We chose Planday Domestic

Pros

Planday allows scalability with employees and locations with monthly charges based on user numbers. Accessing all features from anywhere via the login console is convenient. The professional graphics and userfriendly system make it easy for staff to adapt.

Cons

Local WiFi is essential to access all features. A longer trial period would have been beneficial for testing and reviewing data before rollout.

“Excellent Customer Support

Pros

The flexibility and customization options are what I appreciate.

Cons

Some features arent suitable for the Education model and we dont need certain payroll data fields.

“PlanDay = Free day

Pros

It saves time and streamlines shift changes vacation requests and open shifts management. Putting staff in charge of their schedule management is efficient. The Punch Clock feature is also helpful for managing staff attendance. The customer support is exceptional.

Cons

Staff seeing the schedule in realtime while its being worked on can cause confusion. Ive requested a private area to work on the schedule before publishing it to the staff.

“LoveLoveLove PlanDay!

Pros

Weve searched for an online scheduling tool for years and PlanDay stands out as the first to offer both employee and management views. The customer service surpasses expectations.

Cons

We have two requests Firstly the ability to block employees in advance from future shifts to prevent accidental scheduling conflicts. Secondly as many of our staff are students wed like the capability to block out portions of certain days for classes to avoid scheduling conflicts.

“Superior product and service

Pros

The Planday Free Trialallowed us to explore all features before committing. The skill sets feature facilitates finding suitable staff replacements quickly. The customer service team has been consistently helpful from the outset.

Cons

I have no complaints both the system and customer service are excellent.

“Planday all day

Pros

Its userfriendly with ample opportunities for communication among employees.

Cons

We havent encountered any issues with this platform and its a significant improvement from our previous platforms.

“Very well made app

Pros

The ability to choose shifts is a convenient feature.

Cons

Its a bit confusing navigating between the front page and the shift plan page to choose shifts. Initially I thought I had to select shifts from the shift plan page but I found it easier on the front page despite having less visual information.