Planday Reviews

Pros

We appreciated the salespersons friendliness and assistance.

Cons

I feel cheated because we were billed for unused services. Despite signing a contract our team admitted to prior use of PlanDay in other roles finding it inadequate. Even after canceling six weeks before the contract began they still charged us for a full year. Our request to discuss with a senior manager was ignored instead they initiated a Direct Debit without consent. This behavior is unacceptable. A better system would have prevented our cancellation.

Pros

I extensively researched scheduling apps for our restaurant chain and Planday offers the most comprehensive set of functions to meet all our needs.

Cons

Im frustrated with the mobile apps prolonged loading times. Our staff accustomed to swift navigation on their iPhones encounter delays of up to 30 to 45 seconds when launching the app. Although contacting support marginally improved the situation employees still perceive it as excessively slow.

Pros

Ive been using Planday for two years and wouldnt trade it for another product. Its accurate userfriendly and handles multitasking well.

Cons

I cant think of anything I dislike.

Pros

I can oversee employees from various departments in a single view.

Cons

Improving the intuitiveness of generating reports and printing schedules is necessary.

Pros

Its incredibly userfriendly with a clear layout that staff members find easy to navigate. The addition of the swap shift feature is excellent.

Cons

The only drawback of this app is that certain features are limited to the desktop website such as requesting holidays.

Pros

The ease of use employee setup interactive communication and visual calendarbased information are all highlights. Grouping employees by job skills for shift assignments is particularly useful.

Cons

Being unexpectedly locked into a yearlong contract with no warning of renewal is frustrating. Some communication methods with employees are cumbersome and increase administrative workload.

Pros

Planday offers many useful features our staff scheduling department appreciates the scheduler and Payroll finds the punch clock beneficial.

Cons

Flexibility is lacking and issues remain unresolved even after eight months. Were unable to use it for payroll due to an unresolved issue within Planday. Customer support is inadequate with prolonged response times and limited communication options. Additionally HR records could include more personal information.

Pros

Having my work schedule and clockin/out capability on my phone is convenient.

Cons

Im uncomfortable with pervasive Google tracking and find the layout somewhat unintuitive.

Pros

What I like most is the ability to customize my reports and access them on any device.

Cons

While not the most userfriendly it still requires time to familiarize oneself with the features.

Pros

It helped us transition from paper scheduling and saved time.

Cons

Continuous glitches with minimal support are disappointing.

Pros

It covers staff resource planning payroll break allocation and messaging.

Cons

The crossplatform functionality between the app and computer version is inconsistent.

Pros

Having all aspects of my job in one place is incredibly convenient.

Cons

Without selfinitiated searches there isnt much guidance.

Pros

The mobile app is userfriendly for employees unlike others Ive tried that are primarily designed for managers.

Cons

I find it frustrating that my shift requests require manager approval. If I claim a shift first it should be mine.

Pros

The draganddrop functionality clean layout and shift swapping feature are great. The apps continuous improvement based on user feedback is commendable.

Cons

Additional reporting options would be beneficial and integration with a Human Resources management app could enhance functionality.

Pros

Its very intuitive suitable for users of all ages from 18 to 60.

Cons

Currently I have no complaints. I experienced connectivity issues with WiFi but it may have been the workplaces network.

Pros

Its easy to use especially for younger users who appreciate the apps simplicity.

Cons

The app is glitchy and lacks sufficient features.

Pros

Planday streamlines roster compilation simplifies holiday management for staff and helps managers adhere to staffing budgets. The punch in/out feature reduces admin time and minimizes the risk of fraud.

Cons

An automated scheduling feature based on set parameters would be welcomed.

Pros

Simple easytouse and beloved by all staff.

Cons

Occasional glitches occur due to updates and software issues.

Pros

The sales customer service training and tech support teams are outstanding. Planday offers the most userfriendly platform with visually appealing features. The time clock feature syncs seamlessly with QuickBooks and employees appreciate clocking in on their smartphones. The reporting feature is fantastic for tracking attendance and other metrics.

Cons

I wish for additional functionalities and constraints within the scheduling function to streamline processes and prevent errors. It would also be convenient to send invites and messages via SMS without incurring charges for employees without smartphones.

Pros

Affordable and userfriendly with positive feedback from staff.

Cons

The mobile app has limitations and setup fees are expensive. While the basic plan suffices careful consideration is needed when choosing a plan. Reporting capabilities require improvement.