QuickBooks Payroll Reviews

Pros

This tool is extremely user-friendly. I also appreciated being able to easily reach someone on their helpline when I had questions.

Cons

I really don't have any negative comments about the software.

Pros

I find it simple to use and connected to all GL accounts, making entries effortless.

Cons

Setup probably took the most time but I expected that when engaging new software.

Pros

Using this tool is very easy and automation has helped me a lot.

Cons

Sometimes the workforce login for employees doesn't work properly which can be frustrating for me.

Pros

Okay so.... I love the ability to automate payroll for both hourly and salaried employees. I also value the automation of payroll tax accruals for filing and payments.

Cons

I noticed that the software doesn't calculate Simple IRA deductions correctly so I have to manually adjust each payroll.

Pros

Writing and printing checks is simple for me. It's a great way to keep track of invoices, paychecks and more.

Cons

It took me a while to figure out everything but that's because there's a lot to the system.

Pros

Contacting support whenever questions arise is very simple and easy in my opinion.

Cons

At times I think payroll isn't set for the correct pay date or the 14-day cycle isn't consecutive.

Pros

Payroll management and updating employee information is really simple for me with this tool.

Cons

I find the search function a bit hard to use and think it could be improved.

Pros

I enjoy the integration with this tool and the simple interface.

Cons

Sometimes customer support can be very frustrating in my opinion.

Pros

It is very simple to set up. We can integrate other core parts of our business like insurance which takes a lot of manual work off our desks.

Cons

From time to time I'm limited in what I can do, if it were more customizable to a business, it would be easier. Workarounds are often required.

Pros

Simple to use!! I like that it syncs with QuickBooks Online very well.

Cons

Occasionally I notice that QBO time tracking doesn't flow properly into payroll.

Pros

We like having everything organized and having access to all the necessary data.

Cons

I've found sometimes it can be difficult to reach customer service when needed.

Pros

I really like this payroll system, it is very efficient.

Cons

Honestly, nothing major, I find it works perfectly fine.

Pros

The program is very user-friendly and easy to navigate for my team to manage payroll tasks.

Cons

From my perspective the $5.00 direct deposit fee is higher than what other programs charge.

Pros

It makes understanding the breakdown of my pay and withholdings easy.

Cons

As an employee the system works great, I have no complaints.

Pros

Honestly I can easily access and use the information I need.

Cons

I appreciate how easy it is to handle tax forms and payments.

Pros

Easy to use. I appreciate the great report options and the simplicity in running tax reports quarterly or annually.

Cons

The customer service is terrible, I feel they don't know how to handle situations properly and we just didn't like the service.

Pros

Navigating the software is easy and anyone in my team can use it with ease.

Cons

I had to pay to use the payroll portion which my company didn't want to utilize.

Pros

I love that this tool automatically enters tax deductions for me! Previously, I had to do this manually.

Cons

Honestly I don't really have a dislike, this tool makes my job a lot easier.

Pros

The ease of use stands out. I find it very user-friendly and simple.

Cons

Although great tool but I think the cost is slightly higher compared to other software programs.

Pros

Moving through different areas is simple and I enjoy how efficient it makes our workflow.

Cons

Perfect tool but I find invoicing functionality a bit limited at times.