Orrin
Medical Practice, 1-10 employees
More than a year
“Stress-free payroll processing”
Pros
Payroll has become stress-free for us. I can rely on the system to handle it smoothly.
Cons
Nothing.... I can't think of any other cons, we've had only success with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Construction, 101-500 employees
More than a year
“helpful automatic tax updates”
Pros
Tracking and updating payroll is easy. I find the automatic updates with tax tables very helpful and liability payments and filings are simple to manage.
Cons
Payroll processing was slow and often had glitches. I had to contact support regularly and they often required unconventional workarounds until updates were released.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Jesse
Media Production, 1-10 employees
Less than a year
“accurate and efficient payroll management”
Pros
Payroll generation and management are accurate and efficient. I also like the automated pre-tax deductions, expense reimbursements and tax calculations.
Cons
No cons.... I appreciate the continuous development and support, it really makes a difference.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamon
Industrial Automation, 101-500 employees
More than a year
“Quick learning curve for payroll”
Pros
I was able to complete basic payroll tasks quickly thanks to the tool's quick learning curve.
Cons
The product's limitation is that it feels more suitable for small businesses than for mid-size organizations at least from my experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Joelle
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“delegates tasks for accounting team”
Pros
This tool has allowed our financial management team to delegate tasks. I notice we accomplish more by freeing up the accounting team, thanks to its ease of use.
Cons
I value the ease of function which saves time in training accountants on payroll systems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
You
Insurance, 101-500 employees
Less than 6 months
“Simple interface with easy edits”
Pros
The interface is simple and I find it easy to make edits as needed.
Cons
Making changes for exceptions was sometimes really hard for me.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Shaun
Marketing and Advertising, 11-50 employees
More than a year
“well-organized and training-friendly platform”
Pros
Accessing everything is easy. I appreciate how well-organized and training-friendly it is.
Cons
All good but I wish there were fewer logins needed and more free access to add staff.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jack
Information Technology and Services, 1-10 employees
More than a year
“helpful bookmarking and favorites feature”
Pros
Once familiar with the platform I feel it is easier to use than other market leaders. The bookmarking/favorites feature is especially helpful.
Cons
Some payroll processes felt overcomplicated such as employee changes, I would prefer a more aligned approach with less jargon and more helpful tips.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Heather
Child Day Care Services, 1-10 employees
More than a year
“Fast and easy payroll tool”
Pros
I love how fast and easy it is to use this tool.
Cons
I do not have any cons when using this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Child Day Care Services, 1-10 employees
Less than a year
“simpler than other payroll systems”
Pros
Compared to other payroll systems I've tried, I find this one much simpler to use.
Cons
It can be costly but I think it's worth it for the features provided.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tammy
Medical Devices, 101-500 employees
Less than 6 months
“Employee management and tracking is simple!!”
Pros
This app is easy to navigate. I can quickly add profiles and manage employees making tracking hours, pay and other details effortless.
Cons
Installation is easy and I can quickly add contacts, view payroll options and check tax deductions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Deborah
Non-Profit Organization Management, 11-50 employees
Less than a year
“easy to use tool!”
Pros
The ease of use with this tool Payroll is easy! I absolutely love working with it.
Cons
This tool is pretty pricey but I think it's definitely worth every penny.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Louise
Construction, 11-50 employees
More than a year
“not recommended!!”
Pros
Nothing really stands out positively, I notice the system and its constant updates are often full of errors.
Cons
Ughh worst experience... I've had some issues, everything seemed fine at first but we uncovered a disaster issue in detail later.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Stephen
Financial Services, 11-50 employees
More than a year
“Simple and effective banking integration”
Pros
Integration with my banking services is simple and effective.
Cons
From my perspective its functionality is limited compared to higher-cost offerings.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Chelsea
Oil & Energy, 1-10 employees
More than a year
“Easy payroll navigation”
Pros
Perfect tool!! I really like that it is simple and easy to navigate.
Cons
I have no complaints about this tool Payroll!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Alternative Medicine, 1-10 employees
More than a year
“CPA account access feature”
Pros
I like that my CPA can access my accounts and send inquiries on specific transactions within the QB system.
Cons
Initial setup felt tedious though once complete, I found the system relatively user-friendly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Emily
Consumer Services, 11-50 employees
More than a year
“automated pay for freelancers”
Pros
As a freelance worker I've seen this tool help small businesses automate my pay and keep direct deposits fast.
Cons
Some features require an additional charge which I find a little disappointing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Tanveer
Retail, 11-50 employees
Less than 6 months
“Payroll ease with some limitations”
Pros
This tool Payroll is user-friendly and integrates easily with the accounting software. I find managing payroll, taxes and employee benefits much easier and automated calculations and tax filing save a lot of time. Direct deposits work efficiently for both employers and employees.
Cons
The cost can be high for smaller businesses especially with additional features or multi-state payroll support. Occasionally I think the updates or tax regulation changes require manual adjustments and customer service can be slower than expected.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Amy
Publishing, 11-50 employees
More than a year
“simple payroll for all employees”
Pros
Running payroll for salary and hourly employees is very simple for me and my team.
Cons
Confirming taxes and social security filings can be confusing due to multiple reports shown briefly before being moved to History, I had to check History to ensure everything was submitted.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Child Day Care Services, 1-10 employees
More than a year
“fast and user-friendly tool”
Pros
Using it has been very easy and it handles processing very quickly.
Cons
I honestly haven't run into any downsides while using�it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10