QuickBooks Payroll Reviews

“Easy and organized information management”

Pros

I find it easy to use and a great way to keep information organized.

Cons

The formatting of certain applications could be improved in my opinion.

“lacking support response”

Pros

This tool Payroll worked fine until I needed support. I found dealing with multiple agents over months frustrating and the issue was never fully resolved.

Cons

Support is lacking, I spent hours communicating with them over what was described as a "software issue" with my account.

“efficient and simple workflow”

Pros

Using it is easy and efficient. I like that everything stays organized.

Cons

I haven't had any bad experiences with this tool Payroll.

“Great interface!!”

Pros

I appreciate the familiar format, interface with this tool and structured pricing.

Cons

It's a bit pricier than other products and I notice that some aspects can be confusing initially.

“frustrating cost and subscription issues”

Pros

The interface is familiar and I find that many people are already adept at using it.

Cons

The cost and overall Intuit account setup caused some frustration for my team and the licensing became confusing when used alongside other Intuit products.

“simple to implement and use”

Pros

Its simplicity makes it easy for me to implement and use.

Cons

Nothing negative but I feel it's not suited for big businesses, more ideal for small to medium businesses.

“Difficult to adapt!!”

Pros

I liked the layout of this tool, though I didn't adapt as well, probably because I was used to another system.

Cons

I didn't enjoy it as much as another product I was accustomed to.

“easy integration with office functions”

Pros

It's easy to use and integrates well with my day-to-day office functions.

Cons

Frequent updates can be annoying but I understand they are necessary.

“Pretty simple to setup”

Pros

I find it easy to use and the system is simple to set up and use.

Cons

It�works best for small to mid-sized businesses and isn't really a strong fit for larger companies.

“customizable user-friendly payroll solution”

Pros

The tool has the advantage of being customizable to suit business needs. I find it very user-friendly, automatic payroll saves time, reporting and paying taxes are efficient and employee setup and onboarding are simplified.

Cons

I hope 401k contributions and payments will be handled automatically, as a small business, I found the cost slightly higher than expected.

“all in one payroll software”

Pros

This software makes it simple for a small business owner to manage hours worked, employee paychecks and billing from one platform instead of juggling multiple tools.

Cons

The cost was a bit more than I would have preferred but you really do get what you pay for and�it�is still the best payroll software I have used.

“Good for tax payments and reporting”

Pros

Adding employees and setting up their tax withholdings in QuickBooks Payroll is very easy. The payroll reports are also better than what I have seen in other payroll systems. It is also helpful that I can handle federal, state and local tax payments all in one place and having a support team available by chat is a big plus whenever something comes up.

Cons

One inconvenience with�it�is when an employee needs two checks in the same pay period. You have to process the regular payroll first and then run payroll again afterward just to create the additional check for that employee.

“Easy to use tool”

Pros

Handling employee pay with QuickBooks Payroll has been very easy and the automatic tax calculations make the whole process even better.

Cons

I honestly don't have any complaints about�it.

“useful for payroll and tax tracking”

Pros

Keeping track of expenses is easy and tax calculations are handled well.

Cons

The pricing is on the high side and�it�has gone up significantly over the last several years.

“Offers plenty of options”

Pros

Using it is fairly easy overall and it offers a lot of customization along with several different pay type options.

Cons

It�can sometimes calculate base overtime pay using the prevailing wage rate rather than the standard OT rate and entering information can feel a bit hard at times.

“Great fit for our team”

Pros

Paying our employees with QuickBooks Payroll has been a fast, convenient way to handle payroll.

Cons

My only complaint with�it�is that a direct deposit cannot be reversed after�it�has already been processed.

“Clear interface”

Pros

The interface is clear, concise and easy to work with which makes the software very user-friendly.

Cons

It�can be tricky if you don't understand basic accounting logic, although�it�does break from that a bit by automating one of the most common tasks such as invoice generation.

“file sharing at our fingertips now”

Pros

Whenever I need to share files with someone everything is right at my fingertips and the whole process feels really simple.

Cons

Honestly I cannot think of anything I didn't like about�it.

“payroll setup is pretty simple”

Pros

Using it has been very easy. Adjusting amounts and adding or editing employees can all be done without any trouble.

Cons

One thing that gets annoying is having to keep changing the dates at the top. If a pay period ends on Sunday and I log in on Monday to finish entering time,�it�automatically switches to the current pay period instead of the one that just ended.

“saves us time”

Pros

One of the best parts is how customizable it is to fit the needs of your business. The platform is very user-friendly so it doesn't take much effort to navigate or use day to day. Automatic payroll processing is a big time-saver and it does a good job with tax reporting and payments. It also makes employee setup and onboarding much simpler.

Cons

I'd really like to see�it�handle 401(k) contributions and payments automatically as the payer. For a small business like ours, the cost also came in a bit higher than I expected.