QuickBooks Payroll Reviews

“helpful support”

Pros

Overall it has been easy to use. It's simple to work with, the updates are quick to install and customer service has been consistently helpful when needed.

Cons

At times, the tax tables don't get updated as quickly as expected and I do wish there were more e-pay options available.

“transparent paycheck details”

Pros

The thing that really stands out about this tool is that employees can view their paychecks with a full breakdown which makes everything much more transparent.

Cons

I honestly don't have any complaints about the service�it�provides.

“reliable tool for payroll”

Pros

We use QuickBooks Payroll to print payroll checks for contractors as well as checks for vendors and it handles those tasks well.

Cons

The mobile app still needs improvement and could be better developed.

“payroll reporting made simple”

Pros

Reporting payroll for employees is very easy and the software is simple to use.

Cons

There wasn't anything specific that I disliked about�it.

“beginner-friendly software”

Pros

It was very easy to use and the interface is beginner-friendly overall.

Cons

The only downside is that the number of available options can feel a bit overwhelming at times.

“payroll and tax handling made effortless”

Pros

One thing that really stands out about it is how well it connects with QuickBooks Online for accounting. The tax compliance tools are very thorough and the interface is easy which makes managing payroll and handling tax tasks much more efficient.

Cons

Even with its wide range of features, the extra cost for the full-service payroll option can feel a bit pricey and having to take care of local tax filing manually may be inconvenient for some users.

“useful integrations, confusing workflow”

Pros

It connects well with my accountant and business accounts which is definitely a helpful part of using QuickBooks Payroll.

Cons

The downside is that�it�feels hard to use and a lot of the time I still cannot tell what I am actually able to do with�it.

“pretty smooth payroll transition”

Pros

From the easy setup to the effortless transition, this app gave me everything I needed.

Cons

There was nothing about�this application�that I didn't like.

“payroll is now stress free”

Pros

Weekly payroll feels much more manageable with QuickBooks Online Payroll. It sends helpful reminders when it's time to run payroll, keeps all the important tax and banking details organized and shows exactly how much will be deducted each week or month for taxes and payroll. My employees really like that they receive an email right after I submit payroll letting them know how much they'll be paid for that week.

Cons

At this point I really don't have any complaints about�it. Both my employees and I are very happy with�it. The site is well organized and everything is very simple to access and use.

“fast payroll and simple setup”

Pros

With it getting payroll done is quick and the system is very easy to use.

Cons

It�can take a bit of time to figure out how to add extra deductions at first, though�it�becomes simple once you understand�it.

“Just one word: DISASTER”

Pros

Honestly there was nothing positive about it. The setup was difficult and overly complicated, the online service felt below average and I couldn't export data between two companies.

Cons

Payroll was by far the worst part. I would not recommend using payroll on�this platform�at all because�it�was terrible.

“Payroll made easy”

Pros

I stayed away from QuickBooks Payroll at first because I assumed I'd have to handle everything myself. Turns out I was completely mistaken. It's incredibly simple to figure out and use and I really appreciate that it manages the tax deductions and filings for me.

Cons

I haven't run into any issues yet. QuickBooks Payroll has been very easy to use.

“reliable payroll that keeps up”

Pros

QuickBooks Payroll has been incredibly reliable for us, stays current with changes and continues to adapt as our business grows and evolves.

Cons

It does cost more than some of the other providers that keep calling to get us to switch but the value you get for the money really makes it worth it.

“affordable payroll value”

Pros

One of the biggest advantages is the cost. I ran into a problem with QuickBooks Payroll and looked into switching but most of the alternatives I checked were around ten times more expensive.

Cons

Customer support has been the frustrating part. Whenever I reach out to the help desk, they usually spend more than an hour researching the issue, only to come back with something like, we cannot do that or that's just how it works. I also had a serious problem once that needed a specialized department but every time I called and specifically asked for that team, I still had to explain the whole situation from the beginning and then sit through another hour while the first person attempted to fix something I already knew they couldn't handle before finally escalating it.

“Payroll tracking all in one place”

Pros

Having employee time, pay, vacation and taxes all organized in one place makes payroll really convenient to manage.

Cons

Honestly I haven't run into any real problems with this program.

“Bookkeeping integration that saves time”

Pros

Having payroll tied directly into our bookkeeping file is a big plus because everything flows through without needing manual entry.

Cons

One limitation is that it cannot process express payroll for direct deposit. It also doesn't let us remit source deductions to the CRA during each payroll run the way many other payroll providers do.

“Tax filing problems and poor support”

Pros

It does offer the best time tracking and job costing features. Unfortunately, those benefits are nowhere near enough to make up for the problems caused by weak support and inaccurate tax filings.

Cons

The tax filings have been wrong and incomplete and getting QuickBooks to even admit there is a problem let alone correct it has been incredibly frustrating. Since switching over, we've ended up spending more time chasing down and fixing QuickBooks mistakes than we ever did handling payroll ourselves. Even now, QuickBooks still refuses to recognize that our local taxes must be filed more often than once a year, despite multiple notices from our local assessment agency clearly stating that filings were missed and specifying the actual deadlines.

“great payroll integration”

Pros

QuickBooks Payroll handles payroll for all of our employees and being able to integrate their hours into the system is really helpful.

Cons

Every now and then, the time entries or job positions get mixed up so we have to go in and correct them manually.

“payroll flexibility across states”

Pros

One thing that really helps with this platform is that it doesn't cap how many people you can pay at one time through direct deposit. It also lets you set up tax withholdings and other deductions in one place and handle them all at once which saves time. Another big plus is that it supports deductions for every state which is especially useful when you have remote employees working from different locations.

Cons

Running payroll through the platform can feel a little tedious especially for someone who isn't very tech-savvy.

“tax tracking win”

Pros

Keeping track of hours, payroll, overtime, taxes and benefits is really convenient with this software.

Cons

I honestly don't have any complaints. I love this software and would highly recommend it to everyone.