Total 61 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

33%

3

Stars

5%

2

Stars

3%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

NR
Natasha R.

Accounting, N/A employees

Less than 6 months

4.0

love the remote work and no commute

Pros

I really appreciate remote positions since I do not have to leave my home and I avoid paying any kind of bus fare or other commuting expenses altogether while working.

Cons

The platform enables unfair pay practices. Many companies listed here don�t pay on time or fairly and some outright mislead workers with inflated salary promises that dont reflect the actual job or pay.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A
Anyoyms

Internet, 500+ employees

Less than a year

5.0

A standout employer-of-record

Pros

Our team has adopted Remote as our employer-of-record solution and after having partnered with several vendors previously I must say that Remote truly differentiates itself in multiple respects: their support is exceptionally quick, efficient and consistently dependable, the platform itself is simple and simplely designed which organizes employee administration and the pricing is competitive given the quality of the overall offering.

Cons

I felt that the transition from our former provider to Remote could have gone more smoothly while I don't necessarily attribute the hiccups solely to Remote, the sheer number of variables one must manage during a vendor change meant that a few items unfortunately fell through the cracks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

I
Ivan

Not Specified, N/A employees

5.0

Would recommend!

Pros

The mobile app works really well. I was able to do almost everything through it. Plus I found the support team to be really cooperative and well trained. They always help me with any issue that I might be facing. Would definitely recommend it to others.

Cons

I havent noticed any downsides to it. Works really well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DF
Dreyfi Ferreira

Not Specified, N/A employees

5.0

Great Support staff

Pros

The customer support they provide is top notch! The team is very responsive and fixes your issues in no time. I appreciate Remote for their amazing service. Totally recommended from my side.

Cons

No major issues as such.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MV
Max Vorobey

Not Specified, N/A employees

5.0

Had a great experience

Pros

Got hired by a company in a different country through Remote.com and my experience has been really great right from the start. The onboarding process was fast and easy, payslips are reliable and customer support is always helpful and quick to respond. Totally recommended!

Cons

More customization options and AI integrations would make it flexible and future ready.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Stavros B.

Finance, 500+ employees

4.0

Remote employment made convenient with Remote.com

Pros

Prior to this I had no experience working remotely for a company based in another country and I wasnt exactly sure how things would work or how to handle different country specific work regulations. There were a lot of things that I needed to know. I must say Remote.com really surprised me in this area. They were always there to guide me making sure I understood everything I needed to know like how to use the platform and the paperwork involved starting right from the onboarding process. The platform is really easy to use and its super helpful for keeping track of things like my vacation days, payslips and expenses. I also like that they send out newsletters with updates and tips that are relevant to my location. Ive received quite a few in an year. I really appreciate all the help I got from them over the course of one year. They addressed my reservations and helped me settle into my new role.

Cons

I could definitely point out some areas that need improvement. Asking for personal support on common HR topics is a big one for me. While some of it can be handled by my employer's HR department, most of the time I have to reach out to Remote.com directly. The process isnt very convenient since I have to find the support button, talk to a bot, submit a ticket and then wait for a specialist to get back to me. It is time taking and can take up to a couple of days at times. On the plus side the information I get is usually accurate but the time taken creates a bit of a gap between the problem and the solution. The payslip template I get is another thing that bothers me a bit. It isnt very clear making it harder to understand the individual items that make up my net salary. Not sure but this could be something related to the region since I am situated in Belgium. Hope they look into these isssues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KOW
Kevin Odhiambo W.

Business Analytics, 500+ employees

5.0

Great Remote HR Platform

Pros

Ive been working as a contractor for CVAT through Remote platform and the payment process has been great. Its easy, smooth and trustable. Submitting invoices is simple and their approval and payout status can be tracked in real time. Payments are always on time and delivered in my local currency with no hidden fees. They also handle tax documentation which takes a lot of the stress out of compliance. Although there were minor delays during busy periods the experience has been very professional and well organized. Would recommend Remote to other companies like Sama, Scale AI, iMerit, Appen and CloudFactory as well as independent contractors working globally for secure and efficient payment processing.

Cons

I havent come across any problems so far. Ive only received helpful emails and information. The experience has been amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

4.0

Decent platform with potential

Pros

Its a powerful platform with lots of features. I had a small issue with generating my payslip once but the support team took care of everything and I didnt have to worry about it. Some UI tweaks could make it even more visually attractive and userfriendly.

Cons

The interface could use some updates making it a bit more simpler to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MG
Mouhcine G.

Not Specified, 500+ employees

5.0

Smooth offshore hiring process

Pros

We have had a great experience with Remote.com so far. We use it for our international hiring and payroll. Since our company is growing and we have team members across the globe, its getting difficult to manage everything centrally. We needed a trustworthy partner to manage compliance, labor laws and streamline onboarding and Remote has done an excellent job with all of that. Satisfied with its performance.

Cons

We think it should be more affordable and have more pricing tiers especially for new businesses and companies hiring in other countries . Also a mobile application is much needed or atleast a better mobile version. It would make it very convenient for us to manage things on the move.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

4.0

Might use again despite reservations

Pros

It was an alright experience. Onboarding took more time than it should have and I had to reach out a few times. Things went well once everything was set up. I do have a few reservations but still give it a go again.

Cons

Onboarding took way longer than I expected and it was a bit frustrating to be honest.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

A
Anonymous

Not Specified, N/A employees

4.0

Takes care of global hirings for us

Pros

Hiring and paying team members in different countries without setting up local entities has been made possible with Remote. I find the onboarding process to be pretty simple and the user interface is clean. Another benefit I see is that everything from contracts to payroll is handled in one place. Plus their customer support is always quick to respond as I often need their help understanding local labor laws.

Cons

The platform occasionally takes a bit longer to update the changes I make especially when it comes to benefits or contract adjustments. Although most processes are automated, manual follow up with support is required in few processes and this can take some time depending on the country. Can be quite a slow process in some.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DJ
Daniel J.

Insurance, 11-50 employees

More than a year

5.0

Extremely easy mobile payment processing

Pros

Remote's mobile app is extremely easy to navigate and In my experience presents clear, specific timelines for each payment once it enters the processing stage, it lets me link my bank account through Stripe for withdrawals, creating invoices is simple because Remote provides fields like tracking numbers and other necessary details and as an offshore employee in Colombia I have consistently received my payments on time with notifications when payments are approved, processed and paid.

Cons

Occasionally the email that corresponds to a notification shown in the app fails to reach me simultaneously so I do not always see the alert by email at the exact same time it appears in the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PA
Parashar A.

Not Specified, N/A employees

5.0

Effective and reliable payment provider

Pros

We can trust Remote wehn it comes to being a payment provider. It delivers timely payments and the process is clear and without any ambiguities. I have easy access to payslips. Its great customer support and global focus make it ideal for remote workers. Would recommend to anyone looking for a platform.

Cons

I can't think of anything specific at the moment but it would be great if the platform could integrate more AI features and the ticketing process could be a bit faster. Would make it even more fun and convenient to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SB
Shan B.

Information Technology and Services, 101-500 employees

Less than a year

4.0

Fast international hiring management

Pros

In my experience this provides a fast and simple way to connect and manage international hiring needs and I appreciate how it simplifies cross-border recruitment.

Cons

However, I find that fragmented information and compartmentalized operational workflows often lead to occasional bottlenecks and delays which hinder smooth progress.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

YP
Yannis P.

Information Technology and Services, 51-100 employees

More than a year

1.0

Good UI but a messy HR provider

Pros

The dashboard's clean and intuitive design makes it easy to navigate daily, simplifying routine tasks and supporting day-to-day operations with minimal effort.

Cons

Although the platform looks very polished and the product presentation is attractive, they are not, In my experience a genuine HR provider because their execution on actual HR matters was a complete mess and as a result I personally faced significant financial costs and more importantly, lost time that could have been spent on higher-value work. tl,dr: 1) Audit your work calendar first, do you realistically have roughly four hours each week to pursue answers to the problems your remote employees come across ? 2) Are your people completely insulated from financial impact when remote.com mishandles local regulations? If both of those are true for you, then this service might be acceptable.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

4

AJ
Ashley J.

Computer Software, 11-50 employees

Less than a year

5.0

Exceptionally easy with great support

Pros

I find the platform exceptionally easy to navigate and customer support is consistently easy to reach when needed which makes using the software simple and stress-free.

Cons

While the support documentation includes helpful country-specific articles, I believe they should keep expanding the knowledge base because although nothing major is missing, in my view there is a significant amount more that could be documented and shared on a per-country basis.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JS
Justin S.

Computer Games, 11-50 employees

More than a year

5.0

Easy to use for international staff

Pros

For our employees who work outside the country, I find the platform very easy to use and simple for their needs.

Cons

I haven't had to terminate any staff through Remote and when we discussed potential terminations the company made it clear that we would need to provide ample advance notice if we intended to coordinate with their team to arrange severance payments, fortunately this requirement hasn't caused any complications for us because I simply haven't had to go through that procedure yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH
Theresa H.

Computer Software, 11-50 employees

Less than a year

5.0

Easy setup and helpful support

Pros

Setting up Remote proved very simple for me and effortless to operate and I found that Customer Support responded promptly and was exceptionally helpful.

Cons

I found it to be a minor but significant limitation that Remote lacked integration with our existing HR system which forced us to maintain two separate HR platforms to manage internal staff differently from external contractors and employees.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AI
Alessio I.

Computer Software, 500+ employees

More than a year

5.0

An uncluttered and natural site

Pros

What I find most appealing about the site is its uncluttered, natural presentation which makes navigation simple and keeps the overall experience refreshingly simple.

Cons

However, I am bothered by the relentless stream of email updates and persistent follow-up messages that arrive whenever I complete one of their surveys.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BL
Bart L.

Telecommunications, 11-50 employees

Less than a year

4.0

Simple to manage team members

Pros

I find it simple to manage team members, whether adding or removing them and the support team responds very quickly, overall it's simple to set up and to onboard new staff.

Cons

Occasionally when I raise a question, I haven't received the precise answer I was expecting or the reply simply never made it to me but this only happened once or twice so it wasn't a serious problem, however, integrating Remote with accounting software would be a valuable enhancement for my workflow.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7