Rippling HR Reviews

“All our HR needs conveniently located”

Pros

Having everything arranged in one place is the biggest advantage of Rippling and it's quite simple to navigate. It lets me request leave days, keep my personal details updated, check payroll, track working hours and review benefits all within a single well-organized platform.

Cons

My overall impression of the available features has been very positive. If anything could be improved, it would be the appearance which could look a bit more visually appealing.

“A platform that does it all”

Pros

It is a complete tool and that makes a big difference. Plus the automation tools cut down a lot of time during onboarding and offboarding and the interface is clean and simple to work with.

Cons

Customer support can be a bit slow to respond at times. Getting everything set up and configured initially also takes some learning.

“Split paychecks however you need”

Pros

Being able to divide my paycheck between multiple accounts is really useful. Being able to divide my paycheck between multiple accounts is really useful. Being able to divide my paycheck between multiple accounts is really useful.

Cons

It doesn't include HR solutions which is something I wish it had. It doesn't include HR solutions which is something I wish it had. It doesn't include HR solutions which is something I wish it had.

“Support that's reliable and genuinely caring”

Pros

From start to finish this was a very positive experience. The team was professional, quick to respond and genuinely helpful the whole way through. They made time to answer my questions clearly, kept me informed at every step and made the entire process feel calm and stress-free. The customer service was the part that stood out most. Every person I dealt with was polite, patient and committed to making sure everything was handled the right way. It really seems like they care about providing a good experience, not just finishing the transaction. I would absolutely recommend this service to anyone who wants reliability and strong support.

Cons

Honestly my experience with this service was very positive overall. The team was professional, responsive and sincerely helpful from beginning to end. They took the time to explain things clearly, kept me updated throughout and made the whole process was stress free. The biggest highlight was the level of customer service. Everyone I spoke with was courteous, patient and focused on making sure my needs were taken care of properly. It is obvious they care about creating a positive experience, not just closing out a transaction. I would definitely recommend this service to anyone looking for dependable support.

“complete HR and payroll solution”

Pros

Having HR, payroll and employee data all in one place is the biggest advantage of Rippling. It makes day to day management much more efficient and organized and the platform still seems user friendly and simple to navigate.

Cons

One downside is that some of the more advanced features come with a learning curve. Certain settings and configurations can also feel a little overwhelming at times while you're getting used to them.

“Clear access to workspaces”

Pros

Everything is very easy to use and I can get into my workspaces clearly and without any problems. It keeps things running efficiently and saves me time during the day.

Cons

No complaints to share. Everything works well, it integrates with all of my work and it lets me track payroll without any issues.

“Everything I need is in this app”

Pros

Using the app is very easy and it gives me a full breakdown of all the information I need for my day to day work routine.

Cons

I really don't have any complaints. If anything, I'd just suggest improving the app's visual layout a bit and making it feel more dynamic.

“Payroll access that's fast and simple”

Pros

Getting into Rippling is quick and that simplicity really works in its favor. We use it to manage team payroll and it has been reliable with no issues at all.

Cons

A few users run into a small learning curve at the beginning but that seems pretty normal when using any service for the first time. The auto-transfer money option could also be placed in a more visible spot since it's a bit hidden.

“A modern HR platform done the right way”

Pros

Working with Rippling has been an excellent experience. The platform is user friendly, modern and highly efficient which makes handling HR, payroll, onboarding and employee management pretty hassle free. Having everything centralized in one system is probably the part I value most since it saves a lot of time and cuts down on day to day operational stress. The automation tools are especially impressive and the interface is friendly and approachable even for users who are not very technical. On top of that their customer support team is responsive, professional and truly helpful whenever questions or issues come up.

Cons

There is honestly not much to complain about. A few of the more advanced features can take some time to fully learn simply because the platform includes so many capabilities but once you become familiar with it, the overall experience was very good.

“Onboarding made simple with good follow-up”

Pros

The app is very easy to use and the onboarding process seems simple from the beginning. Filling in information is clear and uncomplicated and keeping up with next steps inside the app is just as convenient.

Cons

A few icons and pages can be confusing and at times it's a bit difficult to tell exactly what each one is supposed to do.

“Easy-to-use menus and navigation”

Pros

Navigating Rippling is very easy. The menu is user friendly and it makes finding what you need quick and simple.

Cons

One downside is that pay doesn't show up until midmorning on payday. Even though the official payday is still being met, a lot of employers and apps make direct deposit funds available right at midnight when the day begins.

“powerful HR solution”

Pros

Rippling's biggest advantage is how much of the employee lifecycle it brings together in a single system. Payroll, onboarding, benefits, device management, app provisioning and HR workflows are all connected in a way that works really well. The automation features cut down a lot of manual effort especially when bringing employees on board or handling offboarding. The interface seems modern and is easy to pick up, even for people without a technical background. Also I liked being able to tailor workflows and permissions while still keeping clear visibility across different teams. Reporting is also good and the integrations with other software make day to day operations far more efficient. Overall it delivers a very good experience for both admins and employees.

Cons

Even though it's a very capable platform, there are times when system performance slows down and some workflows can feel more complicated than they should when setting up advanced configurations. A few features are not immediately user friendly so they take extra time, setup or a look through support documentation before everything makes sense. There have also been moments where minor bugs or small UI inconsistencies caused confusion during admin tasks. Customer support is usually helpful but response times are not always consistent depending on the type of issue. Pricing can climb fairly quickly once extra modules and features are added. Even with those downsides, the platform still provides strong value and keeps getting better over time.

“Payroll and reimbursements handled well”

Pros

Using Rippling has been very easy. The mobile app makes it convenient to submit reimbursements while on the go, employees have responded well to it and payroll is simple to manage.

Cons

Nothing specific comes to mind. Their team is pleasant to work with and the platform does exactly what we need it to do.

“A pleasure to use and very friendly”

Pros

It is pretty simple to use and it makes it simple to find exactly what I need. I joined a company that was already using it and I honestly couldn't be happier with how well it works.

Cons

I really don't have any complaints. It's an excellent program, I haven't run into a single issue while using it and it has been a pleasure overall.

“Clear dashboard with well-labeled tabs”

Pros

Everything I need is simple to locate. The dashboard is clearly labeled and the heading tabs make it quick to find the right information.

Cons

The 401k link is kept separate. It would be better if there were a Vestwell tab in the header so those calculations could be viewed more easily alongside pay.

“Payroll and benefits handled correctly”

Pros

Using it has been really convenient and the platform is simple to navigate without needing to be especially tech-savvy. My company relies on it for both payroll and benefits management and everything has worked without any problems.

Cons

One thing that would make it even better is quicker access to human support. There isn't really a live chat agent readily available so having that option for fast help would be a big improvement.

“Managing our team has never been easier”

Pros

Having my team's information all in one place has been really helpful. I can manage their PTO there as well and it also gives me a way to provide formal feedback which makes everything feel much more organized.

Cons

There honestly isn't much I'd point to as a downside. If anything, the UX could be a little better since some pages feel tucked away and are harder to find than they should be.

“Strong reporting with reliable payroll”

Pros

It is an excellent system. I run a large number of reports and the reporting tools are one of my favorite parts. Overall it's a very powerful and user friendly platform with a lot of strong features. The chat option is also a big plus since it works in real time and if needed, you can ask to connect with a live agent who responds very quickly. Payroll has also been simple to run and it handles retro pay and missed payments without any hassle.

Cons

Getting everything configured for your organization can take some time upfront but once the setup is finished, the system really takes over and does the heavy lifting for you.

“clear layout”

Pros

Navigating Rippling is very easy and the way everything is organized makes it simple to understand. The different categories also help a lot and make the whole platform feel well structured.

Cons

One thing that could make the application feel more inviting is adding some color to the background.

“user friendly HR”

Pros

Everything about it is easy to use, manage and navigate. The setup process is simple to complete and the payment information is presented clearly and quickly so it's very easy to read.

Cons

One thing I miss is the live clock counter after clocking in or going to lunch. Aside from that, it works really well for HR.