Total 244 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Karen W.
Management Consulting, 101-500 employees
“The most modern and user-friendly software
Pros
Having worked with other management systems, Rippling is the most modern and user-friendly software I have used since joining Dermot Company. Everything is simple to find and if I ever get stuck, their support reps and chat feature are extremely helpful.
Cons
I honestly cannot think of a single thing to dislike about it. As I am completely sold on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunny S.
Computer & Network Security, 51-100 employees
“great all-in-one HR and payroll platform
Pros
Rippling is a great platform for handling HR duties, payroll and managing our workforce. It is very simple to operate with its user friendly interface, it connects easily with our other tools and the support team is quick to respond and very helpful. Also the automated features save us a lot of time and reduce manual tasks. I also really like how this platform simplifies our work. Overall it is a powerful, all-in-one solution for managing essential business operations.
Cons
I do not have any real criticisms but if I had to mention something, it would be that the pricing structure can be difficult to understand.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Atharv J.
Pharmaceuticals, 51-100 employees
“Makes managing HR and IT feel effortless
Pros
It makes managing HR, payroll and IT feel completely effortless. I love how it links everything together such as onboarding, pay, benefits and even company device setup can all be handled in one smooth process. Plus the automation saves me countless hours of manual work, the interface is modern and easy to navigate and the reporting tools are both flexible and insightful. It is the first system where I do not feel like I am constantly jumping between different apps just to complete basic tasks.
Cons
Since it packs in so many tools, the platform can be a bit intimidating when you first start. Getting some of the more advanced reports and settings configured requires a significant time investment and I wish the support team would respond a bit quicker. The cost can also increase quite a bit as you add more features, so you need to be selective about which modules you actually require.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Wesley A.
Warehousing, 51-100 employees
“Very simple to find pay and benefits
Pros
Rippling HR is very simple to use and I never have trouble finding my pay information or benefit details.
Cons
I feel like it would be helpful if the system displayed the current pay period dates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maaz A.
Non-Profit Organization Management, 101-500 employees
“Brings HR IT and payroll together simply
Pros
It is quite user friendly system that brings HR, IT and payroll together in a single place. Also it makes onboarding new hires simpler, automates routine jobs and grows well with a expanding company.
Cons
The pricing is not very clear, also there is no way to test it for free and getting help for complicated problems can take a while.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Aline M.
Health, Wellness and Fitness, 11-50 employees
“Simple clock-in and instant payday alerts
Pros
Clocking in is simple and on payday, I get a notification from the app even before my bank alerts me. Downloading my paystubs is also easy, I use it nearly every day and would rate it a perfect ten. As I have never had a problem, so I cannot comment on the customer support but for everything I use it for, I am completely satisfied.
Cons
I have no complaints as it genuinely meets all my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pedro G.
Law Practice, 51-100 employees
“Great for finding team roles and contacts
Pros
I really like being able to just search a name to see someones role, so we always know which team to contact.
Cons
Sometimes the page takes a moment to load after a refresh but the wait is never very long.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Ceara P.
Medical Practice, 101-500 employees
“A really great app for clocking in and benefits
Pros
It is a really great app especially for clocking in and out of my shift. It also gives me instant, one-click access to see all my benefits and exactly how much paid time off I have left. The setup was also pretty simple and I do not think it needs any changes. So I would give it a perfect ten and would definitely suggest it to others.
Cons
I am a fan of every aspect of it. So I have no negative feedback.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Mark Rendez M.
Hospital & Health Care, 500+ employees
“Makes remote payment process simple
Pros
Working remotely from the Philippines, I really value how Rippling makes the payment process so simple for me.
Cons
The one thing I do not love is that payments can occasionally arrive later than expected. On the plus side I do like that you can see the live status of your payment and quickly get in touch with your HR department if there is an issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
adreann h.
Hospital & Health Care, 101-500 employees
“A central dashboard for all remote work
Pros
My favorite thing about Rippling is that it acts as the central dashboard for all my remote work details. It is simple to find my way around and locate any resources or information I need. I use it every day and it is very easy to handle whenever my company posts something new for me to check out. Help is available if I need it. From my very first time using it, I found it simple to navigate and upload all my onboarding documents. You do not need to be an expert internet user to figure it out making it very easy for beginners to adopt into their daily work life.
Cons
I honestly do not have any complaints so far. It includes every tool I need to do my remote work effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kezrith K.
Computer Software, 101-500 employees
“Simple to browse benefits and time off
Pros
I love how simple it is to browse through the platform and get a clear view of all my employee benefits and my remaining time off.
Cons
Well I genuinely cannot think of a single thing I dislike about the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kumar P.
Computer Software, 51-100 employees
“Meets all our HR needs every day
Pros
I use it every single day. The software meets all our HR requirements and is very easy to use. Having a mobile app makes it even more convenient when I am not at my desk. I once had a minor page loading problem that was fixed very quickly.
Cons
On one or two occasions, I have had a page fail to load correctly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos L.
Information Technology and Services, 500+ employees
“Very simple to use with clear prompts
Pros
Rippling HR is very simple as you can just follow the prompts. And if you are ever unsure about something, the contact details to get assistance are clearly visible. I rely on it for expense management, spend tracking, core HR and payroll.
Cons
Getting the hang of all the features can feel a bit daunting initially.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Angela D.
Not Specified, N/A employees
“fairly handy and simple to set up
Pros
I find Rippling very handy because it was so simple to set up and I could start using it on my phone right away. The available training guides are really useful and keep me updated on tasks to make sure I am following all the rules. I also like that the required harassment training is interactive and easy to use as it is detailed but works perfectly on all my devices.
Cons
I have not used it enough yet to give a proper answer to this.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Shaket C.
Information Technology and Services, 500+ employees
“All company information in one place
Pros
The biggest advantage of Rippling is having all our information like company assets, payroll and performance reviews in one single place. This makes it simple for everyone to look up their own details and reports.
Cons
No criticisms at the moment. I just hope the functionality stays this reliable.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Ben H.
Consumer Goods, 11-50 employees
“Great software with incredibly supportive people
Pros
It is not just that the software functions well and is fairly priced but even the people at Rippling are also incredibly supportive and are always there to help with questions or to get you set up quickly.
Cons
This does not apply to me as I have not found any aspect of it that I dislike and it was strongly recommended to me by colleagues.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Cortney M.
Oil & Energy, 51-100 employees
“user-friendly all in one HR platform
Pros
Rippling is a user-friendly system that combines HR, payroll, benefits and onboarding in a single platform. The automation is a massive time-saver, particularly for bringing new hires on board, updating benefits or handling employee departures. I am also impressed with how well it connects with other tools we use daily like Slack and Google Workspace. The dashboards are clean and the guided workflows make complicated jobs feel much more manageable.
Cons
Although Rippling has many great qualities, a few parts could be better. Such as the reporting tools sometimes feel restrictive and are not as flexible as I'd prefer, particularly when I need to extract very specific information from different sections.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Vanessa D.
Construction, 1-10 employees
“Very easy to use and simple to understand
Pros
It is very easy to use and makes every process simple to comprehend.
Cons
There is absolutely nothing I dislike about it. So I do not have any feedback to give for this question.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd D.
Consumer Services, 11-50 employees
“outstanding automation and friendly support
Pros
Rippling is excellent at automation and keeping everyone informed. The initial setup went well and the staff are consistently friendly and supportive. Like if they do not have an answer immediately, they quickly connect us with someone who does or point us to helpful guides. Overall it's a much smoother experience than the other platforms we have used.
Cons
Since the platform is so comprehensive, they have a lot of specialized experts. So it can sometimes take a moment to get connected with the specific person who can handle our particular question.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DK W.
Non-Profit Organization Management, 11-50 employees
“A modern interface that becomes effortless
Pros
The interface has a modern, user friendly feel though it does take some time to learn all the administrative features. But once you get familiar with it, moving through the system becomes effortless. The tools for employees are especially well-built as our whole team was using it without issues within the first month.
Cons
Though the API guides are fairly good for building custom connections but we did require some help from a developer for the more complicated automation we wanted to set up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
