Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EC
Elsie C.

Human Resources, 500+ employees

4.0

“Impressed by the automation and speed”

Pros

I am really impressed by the automation, the systems speed and how interactive the whole platform feels to use.

Cons

The platform can sometimes run a bit slow during peak hours when traffic is high.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AC
Alex C.

Food Production, 1-10 employees

5.0

“Great support and simple to view payments”

Pros

The support team is great. Also it is simple to view my payments and when I had a problem with my verification, I emailed them and their quick reply was a huge help. They guided me through saving my account for later use. I regularly check my payroll and updates and it fits perfectly into my daily routine.

Cons

My main issue is the fee structure. As I am not a fan of the various charges for withdrawing money. Though it is not terrible but other services handle this better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

CR
Cristina R.

Not Specified, 51-100 employees

5.0

“So user-friendly anyone can learn it”

Pros

Rippling HR is so user-friendly that just about anyone can pick it up and learn how it works without any trouble.

Cons

I do not have any complaints right now because the system is consistently reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CT
Courtney T.

Computer Software, 11-50 employees

5.0

“Love how user-friendly and hassle-free it is”

Pros

I love how user friendly Rippling is, making setup and navigation a hassle free task. Also it does a great job of keeping me informed about HR matters, my pay, time off and benefits. So I rarely ever have to reach out to support. Plus the tools for managing my pay and benefits are especially helpful and make everything more convenient.

Cons

No negative feedback to share for now from side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JW
Josephine W.

Civic & Social Organization, 500+ employees

5.0

“Pretty easy to understand and useful”

Pros

Rippling software is pretty easy to understand and all the information provided is relevant and useful.

Cons

I have not come across a single feature that I dislike so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Alberto S.

Staffing and Recruiting, 11-50 employees

5.0

“Very simple to use and easy to comprehend”

Pros

It is very simple to use, easy to comprehend and it is not a problem to find our way around when needed.

Cons

There is not anything about the platform that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL
Jolie L.

Hospital & Health Care, 51-100 employees

4.0

“easy to figure out as a new hire”

Pros

As a new hire, Rippling was very simple to figure out and all the communication was clear and direct. I also loved the simple instructions, step by step guidance and regular updates.

Cons

The only issue was with the company equipment ordering system. I did not realize I had to manually confirm an order for equipment my company had already assigned to me. Then, when the carrier had delays, neither I nor our account manager could change the shipping method to let me pick it up from their location.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

SD
Stacey D.

Information Technology and Services, 500+ employees

5.0

“packed with the best and useful features”

Pros

One thing I like about Rippling is how easy it is to use, packed with features I rely on every day. Plus the user friendly design makes it simple to check my pay stubs, ask for time off, manage my benefits and handle my tech needs without any confusion. Its integrations with apps like Google Workspace are seamless, keeping everything connected and the mobile app lets me take care of tasks from anywhere without any hassle.

Cons

One minor hurdle was the initial personal account setup as it took some time to configure properly. It was not a big deal though and it was definitely worth the effort once finished.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AR
Ariana R.

Mental Health Care, 51-100 employees

5.0

“Enhances our time and team management”

Pros

I love how Rippling enhances our time and team management, making it simpler to run performance reviews and train our staff effectively. I also find the payment and payroll tools incredibly useful, along with the People Management and annual review software. The overall simplicity and easy navigation make it a tool I'd purchase again in a heartbeat.

Cons

Well I cannot think of any specific disadvantage at the moment!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Majd S.

Hospital & Health Care, 51-100 employees

5.0

“Remarkably simple to handle HR and payroll”

Pros

Rippling makes it remarkably simple to handle HR, payroll, benefits and IT duties all from one system. The interface is also clean and basic and the automation saves a massive amount of time compared to doing things manually. I am particularly fond of how well it integrates with our other software and how it simplifies bringing new hires on board.

Cons

With so many tools available, I think the platform can be intimidating for new users and some configuration options are not as simple as they could be.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JM
Julie M.

Hospitality, 101-500 employees

5.0

“Everything is so well-structured”

Pros

Everything is so well-structured. In short I genuinely enjoy using this platform.

Cons

I do not have any complaints right now. Everything is working perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A.
Annabelle .

Retail, 1-10 employees

5.0

“Easy to view my schedule and coworkers”

Pros

My top most feature is being able to easily view my schedule week-by-week, see who my coworkers are for each shift and check their start and end times. Finding any information is quick and simple.

Cons

On the mobile app, I would love to have a bigger monthly calendar view for my schedule, similar to what I see on my computer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DM
Derrick M.

Entertainment, 11-50 employees

5.0

“Simple user-friendly functions with easy steps”

Pros

The functions are simple and user-friendly. The steps are easy to follow and help is available if I need it. Also I can log in anytime from my computer or my mobile devices.

Cons

There is really nothing to dislike. The page did freeze once but I think that was because I left it idle for too long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH
Tyler H.

Computer Software, 51-100 employees

5.0

“Love the direct access from the dashboard”

Pros

I love how you can get to any section directly from the main dashboard. Other systems I have used make you hunt for the right page but with Rippling, everything you need is right there and easy to find.

Cons

My only regret is that I did not get a chance to start using this platform earlier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KD
Kieran D.

Not Specified, N/A employees

4.0

“Easy access and a multi-purpose design”

Pros

Well I really value Rippling's easy access and multi-purpose design, which creates a single hub for all our administrative tasks and speeds up our workflow. I also love that I do not have to log in again every day to start my time clock, which makes everything much more convenient and efficient.

Cons

The setup process had a few hurdles especially when uploading initial timesheets and PTO data. Also creating a request to change a shift is not as simple as it could be. And the interface has too many sub-menus which makes it harder to find things.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

KC
Katie C.

Hospital & Health Care, 101-500 employees

4.0

“Simple to look up paychecks and requests”

Pros

It is simple to look up old paychecks, download my W-2 and request time off. Overall the whole platform is very user-friendly.

Cons

If your business changes its legal structure or account, the historical data from the old entity does not carry over which is a major flaw as per me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

EB
Emile B.

Legal Services, 1-10 employees

5.0

“Very attentive and quick support”

Pros

Katie Brown, our REP was very attentive and quick to respond throughout our entire setup process.

Cons

Coming in with no payroll experience, I found a lot of the terms confusing at first. I had to ask a lot of questions but their team was great at guiding me through it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SB
Samuel B.

Financial Services, 11-50 employees

5.0

“Great support and a beautifully designed app”

Pros

I have been receiving my pay through Rippling and have not experienced any delays. The support is also great as they replied to my email very quickly. The site is always up so I can check the status of my time-off requests, documents and pay, so I have no complaints. In short the app is simple to use and has a beautifully designed interface.

Cons

No cons to share as i had a completely smooth experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS
Tabitha S.

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0

“Helpful support”

Pros

I find the app simple to navigate and whenever I have needed help, the customer support team has only been a few clicks away. It's also convenient to pull up my payroll check stubs whenever I need them. Another thing I like is being able to clock in and out, including logging my lunch, all in the same app.

Cons

The part I like the least is the authentication process when logging in from my phone after I am already signed in on my work computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SSCP
Sri sai charan P.

Computer Software, 500+ employees

More than a year

5.0

“all in one HR tracking”

Pros

Having everything in one place makes it simple to manage and the platform is very quick to access. It also helps a lot with tracking leave, goals and performance reviews.

Cons

UI/UX could definitely be improved. Pricing seems a bit high, customer support has been inconsistent and the integrations can be complicated to set up.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7