Victoria I.
Facilities Services, 11-50 employees
More than a year
“Loved it!”
Pros
Getting employees set up and keeping track of tasks is very easy thanks to the user friendly UI and workflow. On top of that it brings HR, payroll and benefits together in one place which makes everything much more convenient.
Cons
Over the past two years, I haven't run into any issues or challenges with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
NICOLE ANN F.
Staffing and Recruiting, 101-500 employees
More than a year
“Reliable payroll with strong security”
Pros
Using Rippling has been a really positive experience. The platform is user friendly, payroll consistently arrives either early or right on time and it feels safe and secure to use. It also comes with plenty of useful features.
Cons
The only thing missing is a feature that would let agents file for leave directly in the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
NAYAN T.
Internet, 51-100 employees
Less than 6 months
“ideal payroll and employee hub”
Pros
Rippling covers pretty much everything you need for payroll and employee management. The platform seems user friendly and is generally simple to use.
Cons
Tax filing can be a little tricky and support responses tend to be somewhat delayed.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
10
Functionality
8
Sam C.
Information Technology and Services, 51-100 employees
Less than 6 months
“A user friendly dashboard experience”
Pros
Right from the start the interface felt very simple to navigate. The dashboard with all the personal apps is something I really enjoy and the whole platform feels extremely user friendly. I haven't run into any issues at all while using it.
Cons
I honestly don't have any drawbacks to mention. I haven't had any trouble using the system and it includes everything I need for my role.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle G.
Consumer Services, 101-500 employees
More than a year
“All my HR info together”
Pros
The platform is very user friendly and having most of the HR information available in one place makes everything much more convenient.
Cons
A few features are still hard to access when using the mobile version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Monserrat R.
Computer Software, 11-50 employees
Less than a year
“Helpful pay notifications”
Pros
Its app does a good job of sending notifications when I am getting paid which is really useful.
Cons
One thing it's missing is the same level of payment status detail that's available on the web version.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Deepanshu S.
Computer Software, 101-500 employees
Less than a year
“Convenient admin tools all in one”
Pros
Having everything related to admin tasks and employee information in one place is really convenient. The pay and time-off features are especially useful and make things much more manageable.
Cons
At times the leave management doesn't seem completely accurate and the system can be a bit slow occasionally.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Nikki Anne C.
Information Technology and Services, 51-100 employees
Less than a year
“Simple leave with clear pay visibility”
Pros
Taking time off is not a problem, paystubs are easy to view and tracking my pay is almost always accurate.
Cons
The pay tracking isn't 100% exact every time although that seems more related to the bank's side than the software itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Danny B.
Education Management, 51-100 employees
Less than a year
“Convenient HR all in one spot”
Pros
Having everything in one place has made Rippling really useful as an employee. I can request and keep track of my time off, check both current and past paystubs, access tax and employee documents whenever I need them and quickly find what I am looking for without jumping around. It's simplified a lot of HR-related tasks by removing the need to go through multiple steps across different platforms.
Cons
Nothing significant stands out as a downside. The only thing I'd change is having health and elected benefits included in the same platform but since those typically only need updates once a year, it's not a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krishna K.
Information Technology and Services, 500+ employees
More than a year
“Clean workflows with transparent data”
Pros
it worked well as a management tool and kept organizational data clean and transparent. The time-off scheduling workflow, in particular, is really excellent.
Cons
One frustrating part is that the session logs out too often and there's still no SSO setup. On top of that the authentication code becomes a major blocker.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
David B.
Computer Software, 11-50 employees
More than a year
“Clean UI with no clutter”
Pros
The interface is super simple and it doesn't feel weighed down by unnecessary features.
Cons
Now the mobile app is really good overall. It used to be missing one or two features but those have been added now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Luis P.
Information Technology and Services, 51-100 employees
Less than 6 months
“Helpful support with clear guidance”
Pros
Using Rippling has been very easy and their support team has been really helpful whenever I have had questions about benefits or needed to figure out the right person to contact.
Cons
The benefits center took a few minutes to get familiar with at first but the videos were helpful and made it easier to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole C.
Financial Services, 11-50 employees
Less than a year
“Flexible customizations for our needs”
Pros
The customizations let us tailor everything to fit our company's needs really well.
Cons
Well the part I like the least is the yearly cost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Aylyn G.
Mental Health Care, 11-50 employees
Less than 6 months
“Simple access to timecards”
Pros
Getting to timecards, employee information and similar details is really simple and easy.
Cons
One thing I didn't like is that when logging in, it doesn't prompt me to choose which company I want to submit my hours under.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kim C.
Education Management, 51-100 employees
More than a year
“easy website navigation”
Pros
Using the website is not a hassle, as getting around it is simple.
Cons
I haven't run into any issues with it over the years I have been using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KarrolJo F.
Health, Wellness and Fitness, 500+ employees
More than a year
“All HR at my fingertips”
Pros
Everything is laid out in a very user friendly manner so getting around the platform takes no effort. I can quickly find whatever I need, whether it's org charts, pay details or submitting PTO. It's very user friendly and gives me access to a lot of information right when I need it.
Cons
At this point I really don't have anything negative to say about the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lukas A.
Marketing and Advertising, 51-100 employees
Less than 6 months
“saves us time”
Pros
Navigation on the platform is very easy so it's simple to locate whatever you need without wasting time. When it comes to health insurance, one feature I really appreciate is Rippling's integration with Rightway. It lets me ask questions about plan options while I am in the process of selecting a healthcare solution which has been very helpful.
Cons
I do have a few small critiques about the platform's UX but they're minor and don't come close to outweighing the overall advantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet L.
E-Learning, 500+ employees
More than a year
“A secure and user friendly platform”
Pros
Since July 2023, using Rippling has been a really positive experience especially because the site feels very user friendly and secure.
Cons
I haven't run into any issues or problems with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Julia M.
Medical Practice, 51-100 employees
Less than a year
“it is a user friendly tool”
Pros
Everything seems user friendly and easy to navigate so getting around the platform is simple.
Cons
There are occasional delays when logging in but aside from that, I really love using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donna O.
Insurance, 500+ employees
More than a year
“very responsive support team”
Pros
The customer support has been excellent and the system seems user friendly and easy to use.
Cons
One limitation is that it doesn't support custom benefits when setting up EDI feeds.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10