Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FM

Franklin Monsalve

Consumer Services, 11-50 employees

Less than a year

5.0
November 2024

Reliable remote payments

Pros

Working remotely has been much less stressful with Rippling because the payments come through quickly and without hassle. Not having to deal with payment issues has given me real peace of mind and lets me stay comfortable and focused on doing my job.

Cons

I noticed that the payment email notifications can be off sometimes as they may show up before the money reaches my bank or well after I have already received it. Still, it's a very minor issue and overall I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KF

Kevin Frank

Real Estate, 11-50 employees

Less than 6 months

5.0
November 2024

simple modules with a mobile app

Pros

Everything seems simple, user friendly and easy to use. The experience stays consistent across all the modules which makes the platform look professional and the mobile experience is excellent too.

Cons

The missing dashboard is still a surprise especially since it has been on the roadmap for a while and its release is running well behind schedule.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AP

April Perry

Marketing and Advertising, 51-100 employees

More than a year

5.0
November 2024

A secure and user friendly platform

Pros

Right away the interface feels very user friendly and the security built into the platform gives real confidence that personal information and privacy are well protected.

Cons

Having a live chat option would be better so it's easier to reach support when needed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

QL

Qianying Li

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
November 2024

All HSA convenience together

Pros

I like having everything in one place as it has made managing my HSA and benefits much simpler with Rippling. I used to bounce between multiple platforms just to keep track of my HSA contributions so this feels like a big improvement. Now I can set up contributions, check my balance in just a few clicks and even use the same login credentials across platforms which makes the whole process much more convenient.

Cons

The thing that could definitely be better is how visible customer support is. I ran into an issue when I accidentally selected a closed bank account while trying to reimburse my HSA and I needed help fixing it. In that moment, it was frustrating that I had to Google around just to find the support email. A clearer support link or more direct access to contact options inside the app would be really helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

FA

Fnu Aakanksha

Education Management, 51-100 employees

More than a year

4.0
November 2024

All work documents in one hub

Pros

Having all my work-related documents, pay stubs and tax forms in one place keeps everything organized and makes it much easier to manage.

Cons

I haven't run into any downsides so far. Everyone seems to value having everything brought together on a single platform.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

MD

Michael Diamond

Information Technology and Services, 500+ employees

Less than 6 months

5.0
November 2024

all in one and user friendly

Pros

Everything I need in one place has been the biggest plus. The platform is simple to navigate and it also makes things very manageable for supervisors and admins. Requesting and scheduling time off has been especially convenient and much easier than I expected.

Cons

I'd put a bit more attention on the mobile experience. It's still fairly cohesive and simple overall but I do run into occasional slowdowns. There have also been a few moments when the app didn't take me exactly where I was trying to go although it hasn't been enough to seriously hurt the overall experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

DK

dusik kang

Import and Export, 51-100 employees

More than a year

5.0
November 2024

Instant pay alerts

Pros

Getting an email notification as soon as my salary is deposited is one of the best parts.

Cons

The interface is user friendly and the buttons are simple and user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JG

Jessica Girardo

Legal Services, 1-10 employees

Less than a year

5.0
November 2024

Reliable for work tasks

Pros

Simple to use with a very hassle free setup and workflow. I use it regularly for work.

Cons

At times it glitches or freezes but overall it still performs well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JM

Jeremiah Montgomery

Real Estate, 1-10 employees

More than a year

4.0
November 2024

A simple way to stay connected

Pros

The overall simplicity is what I appreciate most. It's a really good platform for staying connected with my colleagues.

Cons

One thing I don't care for is the GIF feature not offering much freedom. I'd rather be able to pick from a wider range of options instead of just shuffling through them.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

5

RA

Robelyn Arellano

Environmental Services, 11-50 employees

Less than a year

4.0
November 2024

A user friendly payroll experience

Pros

Using Rippling has been very user friendly and I really appreciate the way they handle salary processing on the platform.

Cons

There are a few other features or parts of the system that felt unnecessary to me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

JB

Jomari Borce

Utilities, 51-100 employees

Less than a year

5.0
November 2024

all in one and user friendly

Pros

This app has been really easy to use. Compared with other time-tracking apps I have used before, this one feels much more user friendly. It's basically a one-stop app that covers all my employment-related needs.

Cons

Everything has been good. I haven't run into any issues or complaints yet especially since I have only been using it for about a month.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OD

Oscar Davila

Industrial Automation, 500+ employees

Less than a year

5.0
November 2024

Overall a good tool

Pros

I find it simple to use, easy to navigate and very user friendly overall.

Cons

Nothing comes to mind right now as the software has been excellent.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MP

Mario Petkovski

Computer Software, 11-50 employees

More than a year

5.0
November 2024

Loved it from the start

Pros

Right from the start its interface seems user friendly and easy to move around in even if it's your first time using the platform. It doesn't take much effort to figure things out and getting comfortable with it happens pretty quickly.

Cons

The only thing that really bothers me is the rating banner that keeps popping up on every page I visit. It would be much better if it showed up just once instead of reappearing every time I navigate to a different section of the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SB

Steven Bruno

Public Safety, 1-10 employees

Less than a year

5.0
November 2024

Everything in one place

Pros

Rippling puts everything I need as an employee all in one place which makes it really convenient to use.

Cons

No downsides right now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MM

Makayla Miller

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
November 2024

Quick clock-in convenience

Pros

Clocking in and out with Rippling is really simple which makes the whole process fast and fun.

Cons

I don't like that time-off requests cannot be submitted in smaller time increments and are limited to full days.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

VSK

Vidya Sagar Kota

Information Technology and Services, 500+ employees

More than a year

5.0
November 2024

Helpful HR tools all around

Pros

Rippling's HR site has been incredibly helpful for handling a range of tasks, from checking pay stubs and setting up direct deposit to tracking leave, holidays and getting responsive customer support whenever needed.

Cons

At this point I don't have any complaints about using this HR system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AS

Andrew Step

Consumer Goods, 11-50 employees

More than a year

5.0
November 2024

PTO tracking done correctly

Pros

Simple to navigate, quick to pick up and really useful for keeping track of PTO.

Cons

Nothing major comes to mind. The only thing I'd change is that the remaining PTO count still includes days you already have scheduled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CC

Christian Cruz

Law Practice, 1-10 employees

Less than 6 months

5.0
November 2024

A user friendly HR platform

Pros

Using the platform day to day seems very easy and the interface is user friendly. It works well for regular tasks, HR resources and similar needs without feeling complicated.

Cons

There isn't much I dislike about it. It seems very affordable for what it offers though one bit of feedback would be to add more options to the menu. Right now it seems a little empty but that may just come down to personal preference.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MG

Marian Galang

Information Technology and Services, 500+ employees

More than a year

5.0
November 2024

Convenient desktop and mobile access

Pros

Overall the whole application is simple to navigate. It's also really helpful that I can access it from both my desktop and my mobile phone.

Cons

I haven't run into any issues as everything about it has been nice.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

KT

Key Tokeshi

Medical Practice, 51-100 employees

Less than a year

5.0
November 2024

easy and user friendly tool

Pros

Everything is very easy to use and the platform is highly user friendly.

Cons

There isn't really anything to complain about. The only minor issue was that it went offline once.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10