Franklin Monsalve
Consumer Services, 11-50 employees
Less than a year
“Reliable remote payments”
Pros
Working remotely has been much less stressful with Rippling because the payments come through quickly and without hassle. Not having to deal with payment issues has given me real peace of mind and lets me stay comfortable and focused on doing my job.
Cons
I noticed that the payment email notifications can be off sometimes as they may show up before the money reaches my bank or well after I have already received it. Still, it's a very minor issue and overall I really don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kevin Frank
Real Estate, 11-50 employees
Less than 6 months
“simple modules with a mobile app”
Pros
Everything seems simple, user friendly and easy to use. The experience stays consistent across all the modules which makes the platform look professional and the mobile experience is excellent too.
Cons
The missing dashboard is still a surprise especially since it has been on the roadmap for a while and its release is running well behind schedule.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
April Perry
Marketing and Advertising, 51-100 employees
More than a year
“A secure and user friendly platform”
Pros
Right away the interface feels very user friendly and the security built into the platform gives real confidence that personal information and privacy are well protected.
Cons
Having a live chat option would be better so it's easier to reach support when needed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Qianying Li
Health, Wellness and Fitness, 51-100 employees
Less than a year
“All HSA convenience together”
Pros
I like having everything in one place as it has made managing my HSA and benefits much simpler with Rippling. I used to bounce between multiple platforms just to keep track of my HSA contributions so this feels like a big improvement. Now I can set up contributions, check my balance in just a few clicks and even use the same login credentials across platforms which makes the whole process much more convenient.
Cons
The thing that could definitely be better is how visible customer support is. I ran into an issue when I accidentally selected a closed bank account while trying to reimburse my HSA and I needed help fixing it. In that moment, it was frustrating that I had to Google around just to find the support email. A clearer support link or more direct access to contact options inside the app would be really helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Fnu Aakanksha
Education Management, 51-100 employees
More than a year
“All work documents in one hub”
Pros
Having all my work-related documents, pay stubs and tax forms in one place keeps everything organized and makes it much easier to manage.
Cons
I haven't run into any downsides so far. Everyone seems to value having everything brought together on a single platform.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Michael Diamond
Information Technology and Services, 500+ employees
Less than 6 months
“all in one and user friendly”
Pros
Everything I need in one place has been the biggest plus. The platform is simple to navigate and it also makes things very manageable for supervisors and admins. Requesting and scheduling time off has been especially convenient and much easier than I expected.
Cons
I'd put a bit more attention on the mobile experience. It's still fairly cohesive and simple overall but I do run into occasional slowdowns. There have also been a few moments when the app didn't take me exactly where I was trying to go although it hasn't been enough to seriously hurt the overall experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
dusik kang
Import and Export, 51-100 employees
More than a year
“Instant pay alerts”
Pros
Getting an email notification as soon as my salary is deposited is one of the best parts.
Cons
The interface is user friendly and the buttons are simple and user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jessica Girardo
Legal Services, 1-10 employees
Less than a year
“Reliable for work tasks”
Pros
Simple to use with a very hassle free setup and workflow. I use it regularly for work.
Cons
At times it glitches or freezes but overall it still performs well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jeremiah Montgomery
Real Estate, 1-10 employees
More than a year
“A simple way to stay connected”
Pros
The overall simplicity is what I appreciate most. It's a really good platform for staying connected with my colleagues.
Cons
One thing I don't care for is the GIF feature not offering much freedom. I'd rather be able to pick from a wider range of options instead of just shuffling through them.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
5
Robelyn Arellano
Environmental Services, 11-50 employees
Less than a year
“A user friendly payroll experience”
Pros
Using Rippling has been very user friendly and I really appreciate the way they handle salary processing on the platform.
Cons
There are a few other features or parts of the system that felt unnecessary to me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Jomari Borce
Utilities, 51-100 employees
Less than a year
“all in one and user friendly”
Pros
This app has been really easy to use. Compared with other time-tracking apps I have used before, this one feels much more user friendly. It's basically a one-stop app that covers all my employment-related needs.
Cons
Everything has been good. I haven't run into any issues or complaints yet especially since I have only been using it for about a month.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oscar Davila
Industrial Automation, 500+ employees
Less than a year
“Overall a good tool”
Pros
I find it simple to use, easy to navigate and very user friendly overall.
Cons
Nothing comes to mind right now as the software has been excellent.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Mario Petkovski
Computer Software, 11-50 employees
More than a year
“Loved it from the start”
Pros
Right from the start its interface seems user friendly and easy to move around in even if it's your first time using the platform. It doesn't take much effort to figure things out and getting comfortable with it happens pretty quickly.
Cons
The only thing that really bothers me is the rating banner that keeps popping up on every page I visit. It would be much better if it showed up just once instead of reappearing every time I navigate to a different section of the platform.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Steven Bruno
Public Safety, 1-10 employees
Less than a year
“Everything in one place”
Pros
Rippling puts everything I need as an employee all in one place which makes it really convenient to use.
Cons
No downsides right now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Makayla Miller
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“Quick clock-in convenience”
Pros
Clocking in and out with Rippling is really simple which makes the whole process fast and fun.
Cons
I don't like that time-off requests cannot be submitted in smaller time increments and are limited to full days.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Vidya Sagar Kota
Information Technology and Services, 500+ employees
More than a year
“Helpful HR tools all around”
Pros
Rippling's HR site has been incredibly helpful for handling a range of tasks, from checking pay stubs and setting up direct deposit to tracking leave, holidays and getting responsive customer support whenever needed.
Cons
At this point I don't have any complaints about using this HR system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Andrew Step
Consumer Goods, 11-50 employees
More than a year
“PTO tracking done correctly”
Pros
Simple to navigate, quick to pick up and really useful for keeping track of PTO.
Cons
Nothing major comes to mind. The only thing I'd change is that the remaining PTO count still includes days you already have scheduled.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Christian Cruz
Law Practice, 1-10 employees
Less than 6 months
“A user friendly HR platform”
Pros
Using the platform day to day seems very easy and the interface is user friendly. It works well for regular tasks, HR resources and similar needs without feeling complicated.
Cons
There isn't much I dislike about it. It seems very affordable for what it offers though one bit of feedback would be to add more options to the menu. Right now it seems a little empty but that may just come down to personal preference.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marian Galang
Information Technology and Services, 500+ employees
More than a year
“Convenient desktop and mobile access”
Pros
Overall the whole application is simple to navigate. It's also really helpful that I can access it from both my desktop and my mobile phone.
Cons
I haven't run into any issues as everything about it has been nice.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Key Tokeshi
Medical Practice, 51-100 employees
Less than a year
“easy and user friendly tool”
Pros
Everything is very easy to use and the platform is highly user friendly.
Cons
There isn't really anything to complain about. The only minor issue was that it went offline once.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
