Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TM

Tuck M.

Broadcast Media, 1-10 employees

More than a year

5.0
December 2024

Flexible automation with fast support

Pros

Getting started with Rippling was quick thanks to the guided implementation and the platform itself is very user friendly. It still offers plenty of customization and automation so it can be adapted to fit existing policies and processes without much trouble. Support has also been responsive and helpful whenever needed.

Cons

The a la carte pricing works well in many cases but the cost can rise pretty fast if you end up using the full range of features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

LH

lawreisha h.

Real Estate, 51-100 employees

Less than a year

5.0
December 2024

user friendly platform

Pros

Everything feels very user friendly and the whole platform is simple to navigate while still feeling current and up to date.

Cons

I'd still like to see more integrated apps especially for things like employee health, perks and discounts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2024

close to perfect!

Pros

Having everything in one place makes a big difference. The tool seems very user friendly and it saves me from the hassle of jumping between different tools or checking multiple platforms just to find the information I need.

Cons

One area that could still be improved is AI. It would be really helpful if a user could type or say something like, hey, based on my yearly accrual, if I take x number of vacation days in November, would I still be eligible to request x more days then? Right now those kinds of calculations still have to be done manually using the information the system provides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MO

Murat Ozel

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

5.0
November 2024

Really useful and reliable

Pros

Rippling has been really useful and simple to navigate. I have had such a positive experience with it that I have even recommended it to friends and most of them ended up starting to use the app too.

Cons

The notifications are actually a big plus. It's very user friendly and whenever I forget to check my paystub, the app reminds me which I think is amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SRS

Sai Rahul Sattineni

Consumer Services, 11-50 employees

More than a year

5.0
November 2024

payment and tracking done correctly

Pros

Handling payments is very easy and the time-tracking tools are really helpful. It shows exactly how much time I have already worked and how much is still left to complete. The app also feels built around simple integration which makes using it even better.

Cons

From what I have seen while using it there really aren't any features I dislike. Everything here is simple and user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

RM

Rupsh Maheshwari

Computer Software, 11-50 employees

More than a year

5.0
November 2024

The best payroll and support

Pros

Hands down the best payroll platform I have used and the customer service goes above and beyond.

Cons

I'd really love to see a travel platform added as soon as possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JC

Joey Colon

Hospitality, 11-50 employees

More than a year

5.0
November 2024

quick access every time

Pros

Everything is very user friendly and simple to use. I can open the app and get right to what I need without digging around or searching for anything.

Cons

I haven't had any complaints so far and haven't run into any issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AF

Alexandra Fuchs

Computer Software, 11-50 employees

More than a year

5.0
November 2024

Clean interface with handy approvals

Pros

Approving things like time off right from my email is especially convenient. We also use the survey tools and they've been working really well for us.

Cons

The org chart is pretty small so it can be a bit difficult to navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

TM

Tiffany Mah

Hospital & Health Care, 51-100 employees

Less than a year

5.0
November 2024

concise and user friendly

Pros

The tool is clear and concise and is very easy to navigate.

Cons

I don't have any complaints about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LM

Lakevia McNeal

Mental Health Care, 11-50 employees

Less than a year

5.0
November 2024

Convenient HR all in one spot

Pros

Everything is very convenient to use and it gives me access to all the important information I need in one place.

Cons

I love everything about it from the time clock and benefits to scheduling time off and more.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VG

Vinicius Gesteira

Computer Software, 11-50 employees

Less than a year

5.0
November 2024

simple setup with great SSO

Pros

It is pretty easy to use and the single sign-on works really well.

Cons

The MFA choices are fairly limited, with only one-time passcodes available through authentication apps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

IW

Ivor Wolk

Financial Services, 1-10 employees

More than a year

5.0
November 2024

well organized and user friendly

Pros

The website is simple to get around and everything feels nicely organized.

Cons

At times certain details can still be hard to locate when they're tucked away, like some of the fields related to compensation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Market Research, 1-10 employees

More than a year

5.0
November 2024

All payroll and benefits together

Pros

Having everything I need in one place has been a big plus. I can handle pay, benefits, time-off requests and a lot more without jumping between different tools.

Cons

I haven't had any bad experiences with it so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

TH

Tia Hernandez

Mental Health Care, 1-10 employees

More than a year

5.0
November 2024

amazing payroll and benefits

Pros

Everything is laid out very clearly, from pay stubs to time-off details showing what I have used and what I still have left and the benefits section is also presented in a very clear way.

Cons

I'd prefer having my HR rep's name displayed front and center for questions since the corporate hierarchy seems to get more focus instead. It can also be a bit tricky to figure out where to find the pricing for older benefits during a new enrollment period.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SD

Saurav Das

Hospital & Health Care, 51-100 employees

Less than a year

5.0
November 2024

Secure access with integrated apps

Pros

Rippling is easy to use, feels secure and the direct login feature with integrated apps is a really nice benefit.

Cons

There's nothing I dislike about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MB

Matthew Breyfogle

Renewables & Environment, 51-100 employees

Less than a year

5.0
November 2024

tool is highly very accessible

Pros

The interface is really user friendly and the whole platform is super easy to use which makes it very accessible.

Cons

I don't have any complaints since nothing has disappointed me so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DR

Dusty Renner

E-Learning, 1-10 employees

Less than a year

5.0
November 2024

simple to use across company

Pros

I have used it at several different companies and it's consistently been a tool I'd recommend without hesitation.

Cons

Uploading some receipts can be a bit tricky at times. I also wish there were a more convenient way to do it on mobile.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

TS

Taylor Sudduth

Financial Services, 1-10 employees

Less than a year

4.0
November 2024

Fun payroll alerts

Pros

Navigating the app is very easy and I really enjoy that the email and pay notifications come with fun little messages.

Cons

Accessing documents through the browser version isn't very convenient.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

EH

Eric Hawes

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
November 2024

Payroll and benefits made simple

Pros

Keeping up with payroll and benefits has been really easy with this software. The interface is very easy to use and it makes those tasks much more manageable.

Cons

I am not able to take advantage of all the features that are available in the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

AJ

Adam Jensen

Computer Software, 11-50 employees

Less than a year

5.0
November 2024

Clean interface for daily tasks

Pros

Rippling has a clean, professional interface. It took a little while to get familiar with it but now approving timecards or checking PTO balances seems quick and easy.

Cons

One thing that still bothers me is having to switch back and forth between the Admin and Employee accounts. I also used to mix up the Time & Attendance and Time Off sections until I learned to pay attention to the icon instead of just the first word.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9