Francisco Sanchez
Computer Software, 11-50 employees
Less than a year
“Strong onboarding with access control”
Pros
Bringing on new employees is really easy and managing their access across different systems is one of the parts I appreciate most.
Cons
At the beginning, the interface seems a little overwhelming and it takes a while to become comfortable navigating it.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Ashley Poling
Telecommunications, 51-100 employees
Less than 6 months
“happy to have this!”
Pros
Rippling is very easy to use and does everything we needed from the tool.
Cons
The security verification codes can be a little annoying at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Keyanna Winder
Legal Services, 1-10 employees
Less than a year
“All features right at hand”
Pros
Simple to get into and use, with features I really enjoy and everything placed within quick reach.
Cons
At times some parts of the app can still be a little tricky to navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sai Gunavanth
Marketing and Advertising, 51-100 employees
Less than a year
“hassle free onboarding with automation”
Pros
Joining the company felt very hassle free because there was no need to go through a middle person or HR for everything. The automated workflows handled the onboarding really well and the whole experience was excellent. It also comes with a wide range of features and the customer support was very helpful, giving regular updates whenever there was an issue.
Cons
I didn't run into any drawbacks at all while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Saksham Pattem
Computer Software, 11-50 employees
Less than 6 months
“Convenient HR all in one spot”
Pros
Having everything HR-related in one place has been really convenient and I appreciate getting notifications for all the important updates. It's also really helpful that I can pull up my pay details on my phone anytime, no matter where I am.
Cons
I don't have any real issues with the app itself but the way it was set up caused some confusion. My employer said they would match my HSA contribution up to $100 but when I was choosing my amount, the employer contribution stayed fixed at $100 and didn't adjust based on what I entered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael Mendoza
Computer Software, 11-50 employees
Less than 6 months
“quick ramp-up with a simple interface”
Pros
From the first time I used it the interface felt very user friendly so it took hardly any time to get comfortable with the tool.
Cons
If someone has multiple roles, like Admin and Employee, it would help to have clearer guidance on how those roles differ.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jordan Watts
Financial Services, 11-50 employees
More than a year
“Imakes access PTO easy”
Pros
Using Rippling has been really easy from the employee side. The interface is very user friendly and simple and it makes handling my pay and PTO incredibly simple.
Cons
One thing I'd still like is better visibility into timing on the IT side specifically when things are being handled and how employers are managing them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shauntara Baldwin
Hospital & Health Care, 51-100 employees
More than a year
“Quick to navigate”
Pros
The platform is very easy to navigate and it saves me a lot of time when I need to find something. I haven't run into any issues using it.
Cons
At times finding the time-off section or figuring out how to enter time can be a bit confusing but it's still manageable. The support chat also sometimes pops up when I am just trying to log in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Patricia Baker
Marketing and Advertising, 51-100 employees
More than a year
“Quick training with good support”
Pros
Getting through the trainings and assigned tasks is easy and it's simple to contact support whenever help is needed.
Cons
A few parts of the implementation feel a bit underdeveloped at first. That said, once everything is properly set up, the system works very smoothly and is simple to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Katherine Chouinard-Dean
Hospital & Health Care, 51-100 employees
Less than a year
“Payroll and benefits at hand”
Pros
Having payroll and benefits right at my fingertips has been really convenient and accessible.
Cons
The only issue I ran into was having a bit of trouble locating the pay schedule after the company changed its compensation structure.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Daniel Rhodes
Design, 1-10 employees
Less than 6 months
“Clean interface for everyday tasks”
Pros
The interface seems clean and the sections people use most often are easy to locate.
Cons
Its color scheme seems a bit strange. It's also hard to track down less common items, like requesting an extra HSA card and that part of the UI seems broken too as you can submit your information and get no confirmation at all that the system accepted it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Michael Santelia
Internet, 1-10 employees
Less than 6 months
“Everything in one place”
Pros
Rippling made it simple to locate everything I needed in one place.
Cons
My only wish is that more companies would use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aliya
Media, 51-100 employees
Less than 6 months
“Perfect for business growth!”
Pros
The platform is super easy to navigate, really user-friendly and has a lot of useful modules.
Cons
So far everything has been great, I haven't run into any issues yet!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanna
Marketing, 11-50 employees
Less than a year
“It is definitely worth it!”
Pros
The support from real people has been amazing. They have great self-help resources, but there's always someone available to assist me if I need it. The product itself is fantastic, onboarding was smooth, and the support team is always on point!
Cons
Can't implement all the modules fast enough! One thing that would make it even better is the ability to add more than one health insurance policy. We offer supplemental insurance and it'd be great to include that in Rippling too.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Joshua
Finance, 500+ employees
Less than 6 months
“User-friendly”
Pros
It's easy to navigate and I love how customizable everything is.
Cons
There have been a few reliability issues lately, with the system going down a few times. This has impacted my organization.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
5
Functionality
9
Regeant
Healthcare, 11-50 employees
More than a year
“All-in-one platform for managing employment”
Pros
It's one platform where I can access all my employment-related documents, including payroll and benefits.
Cons
Some documents are a bit tricky for me to navigate and finding certain information isn't always as easy as it could be.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Justin
Healthcare, 51-100 employees
Less than a year
“It really takes care of my work”
Pros
Everything is really simple for an everyday user. I especially love the flexible benefits.
Cons
No major issues with Rippling so far. As a first-time user, it's made my usual work tasks much simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathaniel
Marketing, 51-100 employees
Less than a year
“Love the ease of Rippling”
Pros
I love how easy it is to request time off. The whole process is super simple.
Cons
Sometimes it takes longer than expected for me to find certain forms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
TJ
Healthcare, 11-50 employees
Less than a year
“Ideal for remote teams, user-friendly”
Pros
My company switched to Rippling earlier this year, and the transition from our old HR software was seamless. It's so easy to check my pay, choose my benefits and handle everything HR-related, especially as a remote worker.
Cons
Honestly I have nothing negative to say about Rippling. It's been a solid product overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Presley
Product, 11-50 employees
Less than a year
“Excellent software”
Pros
The process of filling out onboarding documents for employment is really simple and easy.
Cons
Not having the app made it a bit harder to access my documents when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
