Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FS

Francisco Sanchez

Computer Software, 11-50 employees

Less than a year

2.0
October 2024

Strong onboarding with access control

Pros

Bringing on new employees is really easy and managing their access across different systems is one of the parts I appreciate most.

Cons

At the beginning, the interface seems a little overwhelming and it takes a while to become comfortable navigating it.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

AP

Ashley Poling

Telecommunications, 51-100 employees

Less than 6 months

5.0
October 2024

happy to have this!

Pros

Rippling is very easy to use and does everything we needed from the tool.

Cons

The security verification codes can be a little annoying at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KW

Keyanna Winder

Legal Services, 1-10 employees

Less than a year

5.0
October 2024

All features right at hand

Pros

Simple to get into and use, with features I really enjoy and everything placed within quick reach.

Cons

At times some parts of the app can still be a little tricky to navigate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SG

Sai Gunavanth

Marketing and Advertising, 51-100 employees

Less than a year

5.0
October 2024

hassle free onboarding with automation

Pros

Joining the company felt very hassle free because there was no need to go through a middle person or HR for everything. The automated workflows handled the onboarding really well and the whole experience was excellent. It also comes with a wide range of features and the customer support was very helpful, giving regular updates whenever there was an issue.

Cons

I didn't run into any drawbacks at all while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SP

Saksham Pattem

Computer Software, 11-50 employees

Less than 6 months

5.0
October 2024

Convenient HR all in one spot

Pros

Having everything HR-related in one place has been really convenient and I appreciate getting notifications for all the important updates. It's also really helpful that I can pull up my pay details on my phone anytime, no matter where I am.

Cons

I don't have any real issues with the app itself but the way it was set up caused some confusion. My employer said they would match my HSA contribution up to $100 but when I was choosing my amount, the employer contribution stayed fixed at $100 and didn't adjust based on what I entered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Michael Mendoza

Computer Software, 11-50 employees

Less than 6 months

4.0
October 2024

quick ramp-up with a simple interface

Pros

From the first time I used it the interface felt very user friendly so it took hardly any time to get comfortable with the tool.

Cons

If someone has multiple roles, like Admin and Employee, it would help to have clearer guidance on how those roles differ.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW

Jordan Watts

Financial Services, 11-50 employees

More than a year

5.0
October 2024

Imakes access PTO easy

Pros

Using Rippling has been really easy from the employee side. The interface is very user friendly and simple and it makes handling my pay and PTO incredibly simple.

Cons

One thing I'd still like is better visibility into timing on the IT side specifically when things are being handled and how employers are managing them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SB

Shauntara Baldwin

Hospital & Health Care, 51-100 employees

More than a year

4.0
October 2024

Quick to navigate

Pros

The platform is very easy to navigate and it saves me a lot of time when I need to find something. I haven't run into any issues using it.

Cons

At times finding the time-off section or figuring out how to enter time can be a bit confusing but it's still manageable. The support chat also sometimes pops up when I am just trying to log in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

PB

Patricia Baker

Marketing and Advertising, 51-100 employees

More than a year

4.0
October 2024

Quick training with good support

Pros

Getting through the trainings and assigned tasks is easy and it's simple to contact support whenever help is needed.

Cons

A few parts of the implementation feel a bit underdeveloped at first. That said, once everything is properly set up, the system works very smoothly and is simple to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KC

Katherine Chouinard-Dean

Hospital & Health Care, 51-100 employees

Less than a year

5.0
October 2024

Payroll and benefits at hand

Pros

Having payroll and benefits right at my fingertips has been really convenient and accessible.

Cons

The only issue I ran into was having a bit of trouble locating the pay schedule after the company changed its compensation structure.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DR

Daniel Rhodes

Design, 1-10 employees

Less than 6 months

4.0
October 2024

Clean interface for everyday tasks

Pros

The interface seems clean and the sections people use most often are easy to locate.

Cons

Its color scheme seems a bit strange. It's also hard to track down less common items, like requesting an extra HSA card and that part of the UI seems broken too as you can submit your information and get no confirmation at all that the system accepted it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MS

Michael Santelia

Internet, 1-10 employees

Less than 6 months

5.0
October 2024

Everything in one place

Pros

Rippling made it simple to locate everything I needed in one place.

Cons

My only wish is that more companies would use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aliya

Media, 51-100 employees

Less than 6 months

5.0
October 2024

Perfect for business growth!

Pros

The platform is super easy to navigate, really user-friendly and has a lot of useful modules.

Cons

So far everything has been great, I haven't run into any issues yet!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joanna

Marketing, 11-50 employees

Less than a year

5.0
October 2024

It is definitely worth it!

Pros

The support from real people has been amazing. They have great self-help resources, but there's always someone available to assist me if I need it. The product itself is fantastic, onboarding was smooth, and the support team is always on point!

Cons

Can't implement all the modules fast enough! One thing that would make it even better is the ability to add more than one health insurance policy. We offer supplemental insurance and it'd be great to include that in Rippling too.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

J

Joshua

Finance, 500+ employees

Less than 6 months

4.0
October 2024

User-friendly

Pros

It's easy to navigate and I love how customizable everything is.

Cons

There have been a few reliability issues lately, with the system going down a few times. This has impacted my organization.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

9

R

Regeant

Healthcare, 11-50 employees

More than a year

4.0
October 2024

All-in-one platform for managing employment

Pros

It's one platform where I can access all my employment-related documents, including payroll and benefits.

Cons

Some documents are a bit tricky for me to navigate and finding certain information isn't always as easy as it could be.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

J

Justin

Healthcare, 51-100 employees

Less than a year

5.0
October 2024

It really takes care of my work

Pros

Everything is really simple for an everyday user. I especially love the flexible benefits.

Cons

No major issues with Rippling so far. As a first-time user, it's made my usual work tasks much simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nathaniel

Marketing, 51-100 employees

Less than a year

5.0
October 2024

Love the ease of Rippling

Pros

I love how easy it is to request time off. The whole process is super simple.

Cons

Sometimes it takes longer than expected for me to find certain forms.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

TJ

Healthcare, 11-50 employees

Less than a year

5.0
October 2024

Ideal for remote teams, user-friendly

Pros

My company switched to Rippling earlier this year, and the transition from our old HR software was seamless. It's so easy to check my pay, choose my benefits and handle everything HR-related, especially as a remote worker.

Cons

Honestly I have nothing negative to say about Rippling. It's been a solid product overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Presley

Product, 11-50 employees

Less than a year

5.0
October 2024

Excellent software

Pros

The process of filling out onboarding documents for employment is really simple and easy.

Cons

Not having the app made it a bit harder to access my documents when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10