Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AP

Austin Petersen

Security and Investigations, 51-100 employees

More than a year

5.0
October 2024

All my HR tools together

Pros

Everything I usually need from HR is available in one place which makes it really convenient to handle those tasks myself.

Cons

I'd change the 2 factor authentication. It would be much better to have a remember me for 30 days option so I don't have to go through it every single time I sign in from the same browser.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LM

Leah Morrow

Hospital & Health Care, 51-100 employees

More than a year

5.0
October 2024

user friendly for every employee

Pros

Navigation is really easy no matter the employee's experience level so it works well for everyone across the company.

Cons

I haven't come across anything I dislike about it so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

ES

Eliza Spogis

Information Technology and Services, 500+ employees

More than a year

5.0
October 2024

Clean interface with clear org charts

Pros

It is easy to use and the visual org charts are something I really enjoy.

Cons

At times the multifactor authentication can be a bit annoying though I do appreciate the extra security it provides for my account.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JG

Jamie Griffiths

Business Supplies and Equipment, 1-10 employees

Less than a year

4.0
October 2024

Convenient HR all in one spot

Pros

Everything HR-related is in one place and the platform is easy to use.

Cons

There's very little to complain about since it handles everything we need it to do.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

DP

Damaris Parker

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
October 2024

Customizable and user friendly

Pros

Rippling is a very simple tool and as a first-time user, it didn't take long to get comfortable with it. The interface looks professional, it's visually appealing and the customization options make it fit different needs really well. There's honestly a lot to love about it.

Cons

Not being able to request PTO during the first 90 days was also difficult particularly because my managers were completely fine with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JA

James Adamiak

Consumer Services, 11-50 employees

More than a year

4.0
October 2024

A complete employee hub

Pros

Approving timecards is easy, keeping up with training courses is simple and it serves as a one stop place for all employee information.

Cons

I haven't run into anything in this product that's difficult to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SC

Shania Castleberry

Real Estate, 1-10 employees

Less than 6 months

5.0
October 2024

Convenient PTO with great benefits

Pros

Handling everything in Rippling feels really convenient. Whether I am submitting a PTO request or updating and enrolling in benefits, the whole process is very user friendly and simple to navigate.

Cons

If I use both computers and the app on my phone, clocking out on one doesn't always update my status on the others right away which can be frustrating when I am trying to track my break.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SD

Suzanne Desmond

Information Services, 500+ employees

Less than 6 months

5.0
October 2024

The best remote onboarding hub

Pros

Starting a new remote role with Rippling has been the best onboarding experience I have had. It keeps everything about benefits, pay and the organization together in one place so it's really convenient to find what I need.

Cons

A few personally identifiable details feel too visible and should be hidden better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CR

Ciara Rose

Insurance, 1-10 employees

More than a year

5.0
October 2024

Everything in one place

Pros

I find it really easy to navigate and everything I need for my day to day work is right there in one place.

Cons

At this point I cannot think of any downsides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MB

Michele Bruns

Warehousing, 1-10 employees

Less than 6 months

5.0
October 2024

Organized and user friendly

Pros

We're currently on ADP and moving over to Rippling and the difference has been huge. Rippling feels much more organized and a lot more user friendly.

Cons

We haven't come across any downsides with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AN

Ayishatu Nuhu

Health, Wellness and Fitness, 51-100 employees

Free Trial

4.0
October 2024

A user friendly HRIS for everyone

Pros

A really amazing HRIS that's easy for employees across the company to use.

Cons

Getting the product set up and in place took more work than it should have.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Religious Institutions, 51-100 employees

More than a year

5.0
October 2024

a reliable and simple tool

Pros

Compared with the software my employer used before, this has been a big step up. The interface is user friendly, the feature set is strong and it works very reliably. Overall it seems like an amazing program I can count on.

Cons

This might be specific to how my employer set it up but I often have to log in, authenticate to the main system and then sign in again just to access a specific app.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
October 2024

A complete onboarding hub

Pros

Everything I need from apps to important information, is kept in one place. It feels especially well designed for someone who's just joining a company.

Cons

There's always room to refine the UI a bit but I didn't notice anything that stood out as a real issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HP

Hetal Patel

Computer Software, 11-50 employees

More than a year

5.0
October 2024

A clean front-end experience

Pros

What matters most to me about Rippling is the front end as it has a clean, polished look and feel.

Cons

Nothing I can say I like least about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
October 2024

simple payroll tool with great benefits

Pros

Managing payroll and benefits for myself and my team is very easy and hassle free with this tool.

Cons

I'd rather have an app-based 2FA option available instead of being limited to email or SMS.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

CS

Chitrang Saxena

Telecommunications, 51-100 employees

Less than 6 months

3.0
October 2024

A complete employee lifecycle platform

Pros

Being able to handle the full employee lifecycle in one place is the biggest advantage of Rippling along with HR, IT and payroll management. The interface is user friendly and the installation, setup and day to day use are not at all stressful. Also it gives remote access to records which has saved us from having to manage every employee's details locally.

Cons

Pricing is definitely on the expensive side which can make adoption difficult for startups. Customer support also needs to be more responsive but aside from that it's a great tool to have in place.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

7

OY

olga yefremenkova

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
October 2024

Convenient and user friendly

Pros

It's really convenient, the layout makes all the important information easy to find and the platform feels very user friendly overall.

Cons

I don't have anything negative to mention although I also don't have another system to compare it with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

PB

Patrizio Borruso

Financial Services, 1-10 employees

More than a year

4.0
October 2024

Affordable and customizable platform

Pros

Rippling has been excellent for managing our work. The features are impressive, the pricing is affordable and it comes well equipped with really strong customization options.

Cons

There really haven't been any major issues at all. It's honestly been the best.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MAKT

Mary Ann Katherine Tibon

Information Technology and Services, 500+ employees

More than a year

5.0
October 2024

Reliable leave tracking

Pros

It is very easy to use and I honestly cannot remember running into any issues whenever I need it.

Cons

One thing that would make it even better is having a notification sent when something is still pending and hasn't been reviewed or approved after, say, 3 business days so I wouldn't need to keep reminding my manager to approve my leave requests.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AH

Alex Ha

E-Learning, 1-10 employees

More than a year

5.0
October 2024

Hassle-free payroll and tax forms

Pros

Using Rippling has been very fun and my tax forms get sent to my email automatically which is really convenient.

Cons

I haven't run into any problems with the product and my overall experience has been very positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9