Total 469 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars5%
2
Stars1%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Enterprise, 51-100 employees
“Friendly yet needs faster screenshots”
Pros
Very friendly dashboard, everything I need is right there and easy to find. The setup process was fantastic and made getting started easy. Tracking my team members is incredibly simple and well-organized. I've tried other similar tools before but nothing comes close to this one.
Cons
The experience has been fantastic overall but I think the screenshot timing could use some work. Right now, the shortest interval is 3 minutes and if I need continuous monitoring, I have to upgrade to video recording. It would be great if they could lower the minimum to 1 minute or even 30 seconds.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
small Business, 11-50 employees
“great Trello integration”
Pros
Really easy to move around, the menus are crystal clear. What I love most is how well it connects with my Trello tasks!
Cons
I can't really think of anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
small Business, 1-10 employees
“Watches my team when I am not around”
Pros
I can set it up once and then trust that my remote team isn't taking advantage of me. Gives me real peace of mind about what's happening when I'm not watching.
Cons
I'm not thrilled about how messy it is to move between different versions and there's definitely room for improvement there.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small Business, 1-10 employees
“Livesaver for remote work”
Pros
Helps me keep a check on my team's productivity from anywhere which has been a lifesaver during remote work. The screencast feature along with silent monitoring really comes in handy.
Cons
The timeout settings aren't flexible enough, you can't adjust them for different tasks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
small Business, 11-50 employees
“amazing transparency across the entire team”
Pros
The transparency it provides across our entire team is excellent and integrating with project management tools like asana was not hard.
Cons
I'd like to see more flexibility when it comes to creating custom reports.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
small Business, 1-10 employees
“User-friendly tracking tool”
Pros
Find it quite user-friendly. I enjoy using it.
Cons
Even though I've checked the "remember me" option multiple times, it still occasionally forces me to log back in
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 500+ employees
“Easy and clear menus”
Pros
Really easy to use & the menus are crystal clear and interactive. What I love most is how smoothly it connects with my Trello tasks!
Cons
I can't really think of anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Provides peace of mind for remote teams”
Pros
After the initial setup, I can trust that my remote team is working responsibly. This gives me genuine peace of mind about operations when I'm not actively monitoring.
Cons
I am not thrilled about how clunky it is to move between different versions, there's definitely room for improvement there.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 101-500 employees
“It works but timeout too rigid”
Pros
I can keep tabs on my team's productivity from anywhere, which has been a lifesaver during remote work. The screencast feature along with silent monitoring really comes in handy.
Cons
timeout settings aren't flexible enough and you can't adjust them for different tasks, which is frustrating when some processes need more time than others.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Fantastic transparency”
Pros
The transparency it provides across our entire team is fantastic and integrating with project management tools like Asana was very simple.
Cons
I'd like to see more flexibility when it comes to creating custom reports that would really help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Comprehensive all-in-one tool”
Pros
Love how comprehensive the time tracking features are and the screenshot functionality gives me great visibility into work progress. The payroll integration makes processing payments so much smoother, while the project and task management tools keep everything organized. Having schedule and attendance tracking all in one place has been a game-changer for managing my team.
Cons
I wish there was a way to set up a separate admin account so I could track how my team members are progressing without having to log into each individual account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 101-500 employees
“Great software”
Pros
Their support team and developers are always willing to go the extra mile to address whatever we need help with.
Cons
Sometimes the tracked hours don't sync properly, which can be frustrating. Also when I'm editing user settings on different pages, it keeps redirecting me back to page 1, really annoying when your working through multiple pages.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Mid Market, 51-100 employees
“its good for tracking tim”
Pros
time tracking features and management reports are really helpful for keeping tabs on employee productivity, particularly when managing remote teams.
Cons
The productivity tracking feels misleading since it only focuses on hours logged rather than actual work quality or meaningful output.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
6
Mid Market, 500+ employees
“Reasonable and customizable”
Pros
The pricing is really reasonable and it performs great. There's plenty of customization options to tailor it exactly how you want.
Cons
Doesn't connect with Xero or MYOB, which would be really helpful for payment processing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Simple & affordable solution”
Pros
I appreciate how simple it is to monitor hours and manage both team schedules and client approvals within a single platform.
Cons
Nothing really bothers me about this platform, it's affordable, user friendly and customers are happy with the verified billing hours feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“The most comprehensive tracker!!”
Pros
I have been using time tracking software for years and this one stands out as the most simple and comprehensive tool I've encountered. Once you log in, it basically runs itself without any manual input needed. The level of detail it captures is impressive and it tracks your total logged hours, breaks down active versus idle time and monitors which websites or portals you visit along with the duration spent on each. What really caught my attention is how it even records typing activity and mouse usage during specific time periods, giving you a complete picture of your productivity.
Cons
NO CONS, they've been doing great work for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Great reports”
Pros
The reminders really help me stay focused on my work throughout my 5-6 hour daily schedule. As both a user and administrator, I appreciate how well it tracks time and manages team oversight. The screenshot feature and insights about time management, website visits and productivity patterns are incredibly useful. What I really love is the reporting system and the Timeline Daily Report gives me everything I need to see when employees clock in and out, what tasks they're working on and their total hours. Being able to export data in CSV, XLS and PDF formats makes payroll processing so much easier.
Cons
The dashboard only works through a browser which is inconvenient when I'd prefer checking everything in a dedicated app window. That activity bar constantly stays on top of other windows and gets really annoying.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Integrates well with QuickBooks”
Pros
It integrates with QuickBooks so well. Makes everything flow so much better. The syntax is easy and doesn't require a learning curve, which is great. Love getting those pop-up alerts when I'm wasting time, plus the reminders to actually track what I'm doing. Getting daily email summaries of yesterday's work keeps me accountable. The random webcam shots are a nice touch for monitoring productivity.
Cons
Gets annoying when it starts sending notifications even if there's no activity for just a minute or two.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Mid Market, 101-500 employees
“Lets me know who is putting in effort”
Pros
Lets me see whether my team is putting in real effort or just coasting through their tasks.
Cons
The screenshot monitoring feature for tracking employees feels a bit invasive and uncomfortable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
small Business, 1-10 employees
“makes our systems super efficient”
Pros
I easily access screenshots and URLs when working remotely which lets me monitor how productive each team member is being. This really helps our systems stay super-efficient.
Cons
Onboarding process uses really outdated tutorials that dont help much. We basically had to teach ourselves how everything works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9