Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 51-100 employees

2.0

“Best features but glitchy on mac”

Pros

I like the screenshot feature and how it tracks time automatically. These two functions make monitoring work so much easier for me.

Cons

On my Mac, I run into a lot of glitches. It's really frustrating when it doesn't work smoothly.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

3

RS
Ravi s.

small Business, 1-10 employees

5.0

“Fantastic time tracker”

Pros

The time reporting feature is absolutely fantastic and really stands out as the strongest part of this software.

Cons

Nothing major comes to mind right now that bothers me about this tool

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB
Robert B.

Mid Market, 500+ employees

5.0

“Great for tasks, messy integration”

Pros

This platform is incredibly flexible for personal productivity and work management. I love the ability to create unlimited tasks, which is perfect for tracking everything from work assignments to personal goals like my reading habit. The data it provides is invaluable for understanding my productivity patterns. The Trello integration is also a major time-saver for active task management.

Cons

main drawbacks involve long-term data management and integration cleanup. It's frustrating that data is only stored for one year forcing me to manually download reports to avoid losing history. Additionally, while the Trello integration works for adding tasks, it doesn't clean up old ones completed, blocked or archived cards clutter the list forever, making it hard to find current items.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

“Perfect for tracking project time”

Pros

The best thing about this tool is how it tracks actual work time and I can see exactly which projects my company spends the most time on and which get less attention. This helps me compare time costs against revenue and we've been able to optimize our client time much better so everyone gets the right amount of attention based on their account size. It also shows me which departments need more staff or support based on workload and time spent on their accounts.

Cons

Setting up a second platform gets really complicated and the lack of translation in several help sections makes it hard to use the system smoothly. Another issue is they prioritized Time Doctor2, leaving original version users behind without automatic migration options and missing key features from the first version. There are also problems with user registration and the website allows Google login but the app doesn't, which has caused signup issues for multiple users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

KJ
Kevin J.

Mid Market, 101-500 employees

5.0

“Excellent for remote monitoring”

Pros

The screenshot feature is fantastic for monitoring remote employees and getting a clear view of what they're actually working on throughout the day.

Cons

I wish there was a way to see live screen feeds of employees instead of just screenshots when coordinating coding projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RA
Rebekah a.

small Business, 1-10 employees

4.0

“Well-organized interface”

Pros

The interface is well-organized and makes everything so simple to use

Cons

The brand colors feel a little too vibrant for my taste

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

“shows me my daily performance, annoying log out feature”

Pros

I appreciate how the time tracking feature shows me exactly how many hours I put in each day. It's really helpful for monitoring my daily work schedule.

Cons

I'm not a fan of getting kicked out after just 15 minutes of being idle.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AG
Anil G.

Enterprise, 51-100 employees

5.0

“powerful reports but costly”

Pros

The reporting options are fantastic and I can export to PDF, Excel or CSV formats which covers all my needs. Love that it automatically activates without any manual setup required. The constant pinging feature keeps track of whether I'm actively working or not, which is really helpful for monitoring productivity.

Cons

The Linux version definitely needs some work, that sidebar just won't disappear no matter what I try. Also, the pricing feels a bit steep for what your getting.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

ST
Stephanie T.

Enterprise, 500+ employees

5.0

“Builds trust but hard to learn”

Pros

I appreciate how this tool builds trust between team members by reducing the need for constant oversight and making everything more transparent across the organization.

Cons

I find myself getting frustrated with the learning curve and it takes quite a while to feel comfortable navigating everything and even then some features feel clunky to use.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

GR
Gabriel R.

Mid Market, 51-100 employees

5.0

“Good oversight of activity”

Pros

I can capture screenshots of what's happening on user screens and keep track of which websites they're visiting. This monitoring capability gives me good oversight of computer activity.

Cons

The screen doesn't refresh on its own, which gets annoying. Also there's no way to know when users take actions and you're left guessing what's happening.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DM
David M.

Mid Market, 51-100 employees

4.0

“Helps our remote team stay productive”

Pros

Working remotely, this really helps us track what everyone's doing and has definitely boosted our productivity levels.

Cons

I know the tracking can feel a bit too watchful for my team but I think it helps that we all have the same view of the work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Enterprise, 101-500 employees

5.0

“User friendly tool but not for chromebooks”

Pros

The screenshot feature is really helpful and I appreciate how the productivity ratings work. Everything feels very easy to use.

Cons

The compatibility issues with Chromebooks are really frustrating. We can't get our entire team onboard since some staff members use these devices and they simply dont work with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 500+ employees

5.0

“Completely transparent”

Pros

I can see this software running on my work computer, so there's complete transparency about monitoring. Since I installed it myself initially, I'm fully aware of what it tracks and how it functions & there's no hidden surveillance happening.

Cons

It throws errors occasionally and our employee screencast options got disabled for some reason.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SSP
Sri Sai P.

Enterprise, 101-500 employees

5.0

“Works with great accuracy”

Pros

The accuracy and precision are really impressive when I'm working with it.

Cons

I haven't really found anything to complain about yet, everything's been working pretty smoothly so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

“Easy to check attendance”

Pros

I love how it monitors and logs hours, making it easy for us to verify attendance records quickly.

Cons

The basic plan feels very limited feature wise, though I get why they do it that way.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

DA
Delano a.

small Business, 11-50 employees

1.0

“Horrible experience with customer support”

Pros

Nothing much positive to say. The customer service team really let us down. They're absolutely terrible to work with.

Cons

Customer support is terrible. I've sent countless emails and chat messages but never get any response or help back. It's frustrating when you need assistance and they just ignore you completely.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

1

Functionality

6

HS
Hubert s.

small Business, 11-50 employees

1.0

“can't cancel my subscription”

Pros

Nothing too special. It meets basic needs.

Cons

Canceling your subscription is basically impossible. I've reached out to support multiple times using different email addresses they provided but nobody ever responds or offers any help whATsoever. The only thing this accomplishes is creating a really toxic environment among your team members.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

1

Functionality

5

A
Anonymous

Mid Market, 101-500 employees

5.0

“No complaints about Time Doctor”

Pros

I love being able to monitor my own productivity. Managers can easily see how the team is performing. This has been especially valuable with so many people working remotely lately.

Cons

not much to dislike about time doctor

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CE
Chelle E.

Enterprise, 500+ employees

4.0

“accessible weekly summary for reviewing performance”

Pros

It is very user friendly. The detailed reports break down effort put in for each task. When I forget to update weather, I can easily go back and make adjustments to stay on track. The weekly summaries are particularly valuable as they give me a clear picture of my previous week's work, help my supervisor understand what's happening across departments and motivate me to review our worksheets more thoroughly.

Cons

sensitivity of the time tracking alerts could be better. They can feel a bit intrusive at times and interrupt my workflow more than necessary.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

OP
Om P.

Enterprise, 500+ employees

4.0

“keeps an eye on everything for me”

Pros

This software helps me stay organized and monitor everything that's happening. What stands out most is the way it tracks each team member's productivity and shows exactly how many tasks everyone has completed on their machines. The automatic time tracking is fantastic. It records how long I spend on each task and even captures screenshots throughout my work sessions.

Cons

The only downside is that I didn't have enough time to fully explore all the features to offset my initial concerns about the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9