Total 430 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW

Jade W.

Mid Market, 51-100 employees

5.0
November 2021

Provides peace of mind for remote teams

Pros

After the initial setup, I can trust that my remote team is working responsibly. This gives me genuine peace of mind about operations when I'm not actively monitoring.

Cons

I am not thrilled about how clunky it is to move between different versions, there's definitely room for improvement there.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

ZB

Zac B.

Enterprise, 101-500 employees

5.0
November 2021

It works but timeout too rigid

Pros

I can keep tabs on my team's productivity from anywhere, which has been a lifesaver during remote work. The screencast feature along with silent monitoring really comes in handy.

Cons

timeout settings aren't flexible enough and you can't adjust them for different tasks, which is frustrating when some processes need more time than others.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JM

Jim M.

Mid Market, 51-100 employees

5.0
November 2021

Fantastic transparency

Pros

The transparency it provides across our entire team is fantastic and integrating with project management tools like Asana was very simple.

Cons

I'd like to see more flexibility when it comes to creating custom reports that would really help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CC

Coleen C.

Mid Market, 51-100 employees

5.0
November 2021

Comprehensive all-in-one tool

Pros

Love how comprehensive the time tracking features are and the screenshot functionality gives me great visibility into work progress. The payroll integration makes processing payments so much smoother, while the project and task management tools keep everything organized. Having schedule and attendance tracking all in one place has been a game-changer for managing my team.

Cons

I wish there was a way to set up a separate admin account so I could track how my team members are progressing without having to log into each individual account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 101-500 employees

5.0
November 2021

Great software

Pros

Their support team and developers are always willing to go the extra mile to address whatever we need help with.

Cons

Sometimes the tracked hours don't sync properly, which can be frustrating. Also when I'm editing user settings on different pages, it keeps redirecting me back to page 1, really annoying when your working through multiple pages.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Mid Market, 500+ employees

5.0
November 2021

tracks time well, but misjudges real work

Pros

I can easily monitor both productive work hours and downtime. The "edit time" feature is really helpful and employees can reach out and say "hey, I wasn't at my computer but I was still working, here's what I accomplished during that period."

Cons

It doesn't recognize when I'm actually working like when I'm on Facebook for business purposes, it still flags me as unproductive even though I'm doing legitimate work tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
October 2021

Perfect for remote teams

Pros

The time tracking features and management reports are really helpful for keeping tabs on employee productivity, particularly when managing remote teams.

Cons

The productivity tracking feels misleading since it only focuses on hours logged rather than actual work quality or meaningful output.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
October 2021

its good for tracking tim

Pros

time tracking features and management reports are really helpful for keeping tabs on employee productivity, particularly when managing remote teams.

Cons

The productivity tracking feels misleading since it only focuses on hours logged rather than actual work quality or meaningful output.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

6

A

Anonymous

small Business, 1-10 employees

5.0
October 2021

Lots of customization options

Pros

I think it is quite affordable and it performs great. There's plenty of customization options to adjust it exactly how you want.

Cons

Doesn't connect with Xero or MYOB which would be really helpful for payment processing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid Market, 500+ employees

5.0
October 2021

Reasonable and customizable

Pros

The pricing is really reasonable and it performs great. There's plenty of customization options to tailor it exactly how you want.

Cons

Doesn't connect with Xero or MYOB, which would be really helpful for payment processing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MJO

Marsha Jane O.

small Business, 11-50 employees

5.0
October 2021

team schedules and client approvals at one place

Pros

appreciate how simple it is to monitor hours and manage both team schedules and client approvals within a single platform.

Cons

Nothing really bothers me about this platform. It's affordable and customers are happy with the verified billing hours feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJO

Marsha Jane O.

Enterprise, 500+ employees

5.0
October 2021

Simple & affordable solution

Pros

I appreciate how simple it is to monitor hours and manage both team schedules and client approvals within a single platform.

Cons

Nothing really bothers me about this platform, it's affordable, user friendly and customers are happy with the verified billing hours feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

aayushi a.

small Business, 11-50 employees

5.0
September 2021

most complete software out there

Pros

I've been using time tracking software for years and this one stands out as the most comprehensive tool I've seen. Once you log in, it basically runs itself without any manual input needed. The level of detail it captures is impressive as it tracks your total logged hours, breaks down active versus idle time and monitors which websites or portals you visit along with the duration spent on each. What really caught my attention is how it even records typing activity and mouse usage during specific time periods giving you a complete picture of your productivity.

Cons

No complaints. They've been doing great work for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Aayushi A.

Mid Market, 101-500 employees

5.0
September 2021

The most comprehensive tracker!!

Pros

I have been using time tracking software for years and this one stands out as the most simple and comprehensive tool I've encountered. Once you log in, it basically runs itself without any manual input needed. The level of detail it captures is impressive and it tracks your total logged hours, breaks down active versus idle time and monitors which websites or portals you visit along with the duration spent on each. What really caught my attention is how it even records typing activity and mouse usage during specific time periods, giving you a complete picture of your productivity.

Cons

NO CONS, they've been doing great work for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Ryan H.

small Business, 1-10 employees

5.0
September 2021

crucial part of our workflow

Pros

The reminders really help me stay focused on my work throughout my 5-6 hour daily schedule. As both a user and administrator, I like how well it tracks time and manages team oversight. The screenshot feature and insights about time management, website visits and productivity patterns are useful. What I really love is the reporting system. the Timeline Daily Report gives me everything I need to see when employees clock in and out, what tasks they're working on and their total hours. Being able to export data in CsV, XLs and PDF formATs makes payroll processing so much easier.

Cons

The dashboard only works through a browser which is inconvenient when I'd prefer checking everything in a dedicated app window. That activity bar constantly stays on top of other windows and gets really annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RH

Ryan H.

Enterprise, 500+ employees

5.0
September 2021

Great reports

Pros

The reminders really help me stay focused on my work throughout my 5-6 hour daily schedule. As both a user and administrator, I appreciate how well it tracks time and manages team oversight. The screenshot feature and insights about time management, website visits and productivity patterns are incredibly useful. What I really love is the reporting system and the Timeline Daily Report gives me everything I need to see when employees clock in and out, what tasks they're working on and their total hours. Being able to export data in CSV, XLS and PDF formats makes payroll processing so much easier.

Cons

The dashboard only works through a browser which is inconvenient when I'd prefer checking everything in a dedicated app window. That activity bar constantly stays on top of other windows and gets really annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AR

aditya R.

Mid Market, 51-100 employees

4.0
September 2021

Integrates well with QuickBooks

Pros

It integrates with QuickBooks so well. Makes everything flow so much better. The syntax is easy and doesn't require a learning curve, which is great. Love getting those pop-up alerts when I'm wasting time, plus the reminders to actually track what I'm doing. Getting daily email summaries of yesterday's work keeps me accountable. The random webcam shots are a nice touch for monitoring productivity.

Cons

Gets annoying when it starts sending notifications even if there's no activity for just a minute or two.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AR

Aditya R.

Mid Market, 51-100 employees

5.0
September 2021

Helpful tool but annoying alerts

Pros

I like how smoothy this integrates with QuickBooks and makes everything flow so much better. The syntax is simple and doesn't require a learning curve which is great. Love getting those pop-up alerts when I'm wasting time, plus the reminders to actually track what I'm doing. Getting daily email summaries of yesterday's work keeps me accountable. The random webcam shots are a nice touch for monitoring productivity.

Cons

Gets annoying when it starts sending notifications even if there's no activity for just a minute or two.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS

atul s.

Mid Market, 101-500 employees

5.0
August 2021

helps me monitor work hours

Pros

This tool has been helpful for monitoring work hours whether I'm managing employees or tracking freelance projects remotely.

Cons

The syncing between projects doesn't always work properly which can be frustrating when you need everything up to date.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AS

Atul S.

Enterprise, 101-500 employees

5.0
August 2021

Handy tool but syncing fails

Pros

This tool has been very helpful for monitoring work hours, whether I'm managing employees or tracking freelance projects remotely.

Cons

syncing between projects doesn't always work properly, which can be frustrating when you need everything up to date.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8