Total 469 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars5%
2
Stars1%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Enterprise, 51-100 employees
“Best features but glitchy on mac”
Pros
I like the screenshot feature and how it tracks time automatically. These two functions make monitoring work so much easier for me.
Cons
On my Mac, I run into a lot of glitches. It's really frustrating when it doesn't work smoothly.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
3
small Business, 1-10 employees
“Fantastic time tracker”
Pros
The time reporting feature is absolutely fantastic and really stands out as the strongest part of this software.
Cons
Nothing major comes to mind right now that bothers me about this tool
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 500+ employees
“Great for tasks, messy integration”
Pros
This platform is incredibly flexible for personal productivity and work management. I love the ability to create unlimited tasks, which is perfect for tracking everything from work assignments to personal goals like my reading habit. The data it provides is invaluable for understanding my productivity patterns. The Trello integration is also a major time-saver for active task management.
Cons
main drawbacks involve long-term data management and integration cleanup. It's frustrating that data is only stored for one year forcing me to manually download reports to avoid losing history. Additionally, while the Trello integration works for adding tasks, it doesn't clean up old ones completed, blocked or archived cards clutter the list forever, making it hard to find current items.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Perfect for tracking project time”
Pros
The best thing about this tool is how it tracks actual work time and I can see exactly which projects my company spends the most time on and which get less attention. This helps me compare time costs against revenue and we've been able to optimize our client time much better so everyone gets the right amount of attention based on their account size. It also shows me which departments need more staff or support based on workload and time spent on their accounts.
Cons
Setting up a second platform gets really complicated and the lack of translation in several help sections makes it hard to use the system smoothly. Another issue is they prioritized Time Doctor2, leaving original version users behind without automatic migration options and missing key features from the first version. There are also problems with user registration and the website allows Google login but the app doesn't, which has caused signup issues for multiple users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 101-500 employees
“Excellent for remote monitoring”
Pros
The screenshot feature is fantastic for monitoring remote employees and getting a clear view of what they're actually working on throughout the day.
Cons
I wish there was a way to see live screen feeds of employees instead of just screenshots when coordinating coding projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
small Business, 1-10 employees
“Well-organized interface”
Pros
The interface is well-organized and makes everything so simple to use
Cons
The brand colors feel a little too vibrant for my taste
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“shows me my daily performance, annoying log out feature”
Pros
I appreciate how the time tracking feature shows me exactly how many hours I put in each day. It's really helpful for monitoring my daily work schedule.
Cons
I'm not a fan of getting kicked out after just 15 minutes of being idle.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 51-100 employees
“powerful reports but costly”
Pros
The reporting options are fantastic and I can export to PDF, Excel or CSV formats which covers all my needs. Love that it automatically activates without any manual setup required. The constant pinging feature keeps track of whether I'm actively working or not, which is really helpful for monitoring productivity.
Cons
The Linux version definitely needs some work, that sidebar just won't disappear no matter what I try. Also, the pricing feels a bit steep for what your getting.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“Builds trust but hard to learn”
Pros
I appreciate how this tool builds trust between team members by reducing the need for constant oversight and making everything more transparent across the organization.
Cons
I find myself getting frustrated with the learning curve and it takes quite a while to feel comfortable navigating everything and even then some features feel clunky to use.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Good oversight of activity”
Pros
I can capture screenshots of what's happening on user screens and keep track of which websites they're visiting. This monitoring capability gives me good oversight of computer activity.
Cons
The screen doesn't refresh on its own, which gets annoying. Also there's no way to know when users take actions and you're left guessing what's happening.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Helps our remote team stay productive”
Pros
Working remotely, this really helps us track what everyone's doing and has definitely boosted our productivity levels.
Cons
I know the tracking can feel a bit too watchful for my team but I think it helps that we all have the same view of the work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 101-500 employees
“User friendly tool but not for chromebooks”
Pros
The screenshot feature is really helpful and I appreciate how the productivity ratings work. Everything feels very easy to use.
Cons
The compatibility issues with Chromebooks are really frustrating. We can't get our entire team onboard since some staff members use these devices and they simply dont work with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 500+ employees
“Completely transparent”
Pros
I can see this software running on my work computer, so there's complete transparency about monitoring. Since I installed it myself initially, I'm fully aware of what it tracks and how it functions & there's no hidden surveillance happening.
Cons
It throws errors occasionally and our employee screencast options got disabled for some reason.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 101-500 employees
“Works with great accuracy”
Pros
The accuracy and precision are really impressive when I'm working with it.
Cons
I haven't really found anything to complain about yet, everything's been working pretty smoothly so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Easy to check attendance”
Pros
I love how it monitors and logs hours, making it easy for us to verify attendance records quickly.
Cons
The basic plan feels very limited feature wise, though I get why they do it that way.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
small Business, 11-50 employees
“Horrible experience with customer support”
Pros
Nothing much positive to say. The customer service team really let us down. They're absolutely terrible to work with.
Cons
Customer support is terrible. I've sent countless emails and chat messages but never get any response or help back. It's frustrating when you need assistance and they just ignore you completely.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
1
Functionality
6
small Business, 11-50 employees
“can't cancel my subscription”
Pros
Nothing too special. It meets basic needs.
Cons
Canceling your subscription is basically impossible. I've reached out to support multiple times using different email addresses they provided but nobody ever responds or offers any help whATsoever. The only thing this accomplishes is creating a really toxic environment among your team members.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
1
Functionality
5
Mid Market, 101-500 employees
“No complaints about Time Doctor”
Pros
I love being able to monitor my own productivity. Managers can easily see how the team is performing. This has been especially valuable with so many people working remotely lately.
Cons
not much to dislike about time doctor
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“accessible weekly summary for reviewing performance”
Pros
It is very user friendly. The detailed reports break down effort put in for each task. When I forget to update weather, I can easily go back and make adjustments to stay on track. The weekly summaries are particularly valuable as they give me a clear picture of my previous week's work, help my supervisor understand what's happening across departments and motivate me to review our worksheets more thoroughly.
Cons
sensitivity of the time tracking alerts could be better. They can feel a bit intrusive at times and interrupt my workflow more than necessary.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“keeps an eye on everything for me”
Pros
This software helps me stay organized and monitor everything that's happening. What stands out most is the way it tracks each team member's productivity and shows exactly how many tasks everyone has completed on their machines. The automatic time tracking is fantastic. It records how long I spend on each task and even captures screenshots throughout my work sessions.
Cons
The only downside is that I didn't have enough time to fully explore all the features to offset my initial concerns about the platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9