Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

“Detects any activity automatically”

Pros

It is so amazing how it picks up on mouse and keyboard activity automatically.

Cons

Can be a bit off when tracking idle time

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

small Business, 11-50 employees

5.0

“clear productivity metrics for better resource planning”

Pros

Dashboard feature shows productivity metrics across different timeframes including daily, weekly and monthly breakdowns for each team member. This gives me valuable insights into how to better allocate and maximize our team's resources.

Cons

The project management features could definitely be more simpler.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

small Business, 1-10 employees

5.0

“accurate Tracking with Time Doctor”

Pros

shows the real hours I've actually put in which is super helpful for tracking my time accurately.

Cons

I wish it would automatically send weekly reports to the admin instead of having to remember to check manually

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

TM
Taher M.

small Business, 11-50 employees

4.0

“clear visibility for all, frustrating billing charges”

Pros

The work hours transparency it provides to both managers and employees is really refreshing and I appreciate how straightforward everything is to understand.

Cons

The billing system could use some work. When someone runs both silent and Interactive modes we get hit with double charges even though it's the same person. Plus they're charging us for admin accounts which doesn't make sense since these aren't actual users doing any real work.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

SS
sergii s.

small Business, 11-50 employees

3.0

“Bring the JIra integration back”

Pros

I loved how it synced with JIRa automatically. The time tracking feature was also good since it logged everything directly to JIRa tickets and you got access to all the built-in measuring tools which made project management so much smoother.

Cons

New version dropped the JIRa integration that made the original so useful. Having just a basic start/stop button in tickets isn't enough when every other time tracking tool offers proper integration. It's frustrating that the best feature from the classic version didn't carry over to v2 and now I'm worried they might phase out the old version entirely.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Mid Market, 101-500 employees

4.0

“great productivity alerts but Linux compatibility issues”

Pros

The reporting features for tracking worker productivity are really helpful and I appreciate getting alerts when there's any suspicious behavior happening

Cons

Runs into compatibility problems with newer Linux versions

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

“revolutionary tool for remote work”

Pros

I can adjust the features for each team member which really helps everyone stay focused and get more work done. The time tracking functionality has been a game-changer for keeping our remote team productive and accountable.

Cons

sometimes features require too much manual work and the token expiration issue means it doesnt always track time properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

small Business, 1-10 employees

5.0

“Many useful features”

Pros

The clock-in reminders are really helpful and there are tons of useful features that make my work easier.

Cons

I can't think of any problems with it at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EH
Esmeralda H.

small Business, 11-50 employees

4.0

“good monitoring tool with some flaws”

Pros

Can easily monitor whether my team is actually being productive or just wasting time during work hours

Cons

There's a major flaw where if someone doesn't click "I am working" when prompted, no screen recording happens at all. I also don't like that employees can choose whether to allow webcam shots. I had one worker I suspected wasn't actually working and she just covered her camera so all the photos came out black.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

NK
Naomi k.

Enterprise, 500+ employees

4.0

“such a time saver”

Pros

This tool is a real time-saver since it shows me exactly where I'm losing hours during the day. I get constant updates on how much time I have left to finish my projects which really helps with planning. I can set time limits at different stages of my work to stay more focused and productive. The employee monitoring features are great for keeping everyone on track with deadlines. My online timesheet integration works smoothly and keeps me updated on my daily schedule.

Cons

The support team could definitely be more responsive and helpful. When I'm trying to use this on my phone, half the features don't work properly or are missing entirely. They really need to add more options for requesting payments from clients as the current setup is pretty limited. Also it would be great if it integrated with more third-party software since the current options are a bit restricted...

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

KS
Kajal s.

Mid Market, 51-100 employees

4.0

“reporting feature stands out”

Pros

Reporting feature that tracks web and app usage really stands out. It shows exactly how much time gets spent on each page which makes it so much easier to distribute work more strategically.

Cons

Interrupts with pop-ups while I'm viewing work videos or reading documents.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SA
sumit a.

Mid Market, 101-500 employees

3.0

“Too many popups”

Pros

It helps me stay on top of my schedule. Being able to monitor which websites I visit and get detailed reports on how much time I spend in different applications has been useful for boosting my productivity.

Cons

It gets annoying with those "are you working?" popups every 5 minutes. Really breaks my concentration when I'm trying to get things done.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

FS
Francis s.

small Business, 11-50 employees

4.0

“Tracks computer work well but thinks I'm sLA cking in meetings”

Pros

I am able to monitor my time and track my team's productivity really well with this tool. The screenshot feature gives me visibility into what everyone's working on and I get detailed reports showing which sites and apps they're using.

Cons

Even though I really like this software overall, there's definitely room for improvement. The activity tracking system only recognizes mouse clicks and keyboard activity which doesn't capture everything I actually do during work. When I'm in meetings, presenting webinars or doing training sessions on Zoom where I'm mostly talking, the system flags these as "low activity" periods even though I'm actively working. It would be great if it could detect other types of productive work that dont require constant clicking or typing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

“Extremely precise software”

Pros

I find this software very precise. Being able to start or pause my time tracking whenever needed is useful. It stays current with updates and consistently delivers solid performance.

Cons

I honestly can't think of anything negative to say about this tool. Everything functions exactly as it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

5.0

“Takes no time to get used to”

Pros

It doesn't take long to figure out. I found myself navigating around without any issues right from the start.

Cons

Nothing really bothers me. I'm genuinely satisfied with how it performs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Dariyka s.

small Business, 1-10 employees

4.0

“Flexible subscription plans but blocks work sites we need”

Pros

The interface looks really clean and I find it easy to browse. What I appreciate most is how flexible the subscription options are. You can actually choose what works for your budget.

Cons

The lack of domain whitelisting is frustrating. We can't allow access to sites like amazon, Walmart or social media platforms that some of our team members genuinely need for their daily work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

“No downsides to this user friendly tool”

Pros

In my experience it is a very user friendly tool and managing users couldn't be simpler.

Cons

Hard to find any real downsides honestly. Everything has been working great for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HM
Hamda M.

Mid Market, 101-500 employees

3.0

“Damages trust between staff and management”

Pros

Time tracking helps me understand exactly how many hours I'm putting in at work.

Cons

The ability to record or take screenshots of staff really damages trust even when we don't actually use those features as managers. This might work fine for basic operations but with developers and senior engineers, it becomes a real dealbreaker.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Mid Market, 101-500 employees

4.0

“slows down systems and eATs too much bandwidth”

Pros

I find it really helpful for tracking how much time our team spends on different tasks and keeping everyone productive. The organization features for managing tasks and projects work great and it's nice being able to review where time was actually spent across various projects.

Cons

Daily email reports can be really delayed. Sometimes they don't arrive until the next day which is frustrating. I've heard from colleagues with slower internet that this tool eATs up alot of bandwidth and taking screenshots tends to bog down their system performance.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

small Business, 1-10 employees

5.0

“screenshots helpful for documentation and troubleshooting”

Pros

Really appreciate the reminder system that keeps me on track with important tasks. The reporting features give me solid insights into what's happening and being able to view screenshots is helpful for documentation and troubleshooting.

Cons

I find it annoying that you have to click twice when converting timesheets to paid status. Also there's no way to connect with bitrix24.com which is frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8