Time Doctor Reviews

“Love the clock feature

Pros

Having the clock visible on screen constantly makes time tracking so much easier. The reporting feature that exports to Excel format is useful for my workflow. Adding new clients is simple and editing time entries is not complicated either.

Cons

Only issue I've run into is that when the clock is open, the Dashboard tabs like Reports and Edit Time sometimes vanish completely. I have to log out and back in to get them to show up again which gets pretty annoying.

“The timer helps a lot!

Pros

I like having the clock visible on screen constantly and makes time tracking so much easier. The reporting feature that exports to Excel format is incredibly useful for my workflow. Adding new clients is simple and editing time entries is effort-free.

Cons

Only issue I've run into is that when the clock is open, the Dashboard tabs like Reports and Edit Time sometimes vanish completely. I have to log out and back in to get them to show up again which gets annoying.

“great overview of performance

Pros

Team dashboard gives me a nice overview of everyone's performance. I also really appreciate the screenshots as they've been quite helpful for making sure team members are focused on the right tasks.

Cons

I honestly can't think of anything negative to say about this tool. When we switched from our old tracking software, the transition was smooth and everything just works better. If I had to nitpick, maybe the learning curve could be slightly shorter for new team members but that's really reaching for something to complain about.

“captures screenshots every few minutes

Pros

The feature that stands out for me is how it captures screenshots every 3 minutes while tracking both website and application activity.

Cons

The task management features feel a bit sluggish and could definitely use some performance improvements.

“Perfect for team focus and tracking

Pros

The team dashboard gives me a nice overview of everyone's performance. I also really appreciate the screenshots and they've been incredibly helpful for making sure team members are focused on the right tasks.

Cons

I honestly can't think of anything negative to say about this tool. When we switched from our old tracking software, the transition was seamless and everything just works better. If I had to nitpick, maybe the learning curve could be slightly shorter for new team members but that's really reaching for something to complain about.

“Excellent detailed monitoring

Pros

It captures screenshots every 3 minutes while tracking both website and application activity.

Cons

The task management features feel a bit sluggish and could definitely use some performance improvements.

“Impressive capabilities and a great dashboard

Pros

Tracking capabilities here are really impressive. You get detailed insights into hours, screen activities and even mouse clicks from an admin perspective. The dashboard makes everything super clear with color-coding so you can easily spot edited hours and see which platform they came from. There are so many useful tools and functions packed into this that any business not using it is definitely missing out.

Cons

PDF reports could really use some work on the layout, they're fine in black and white but would benefit from better table formatting and improved fonts to make them more professional looking.

“breaks my screen time into different categories

Pros

I really appreciate how this tool breaks down my screen time into productive, unproductive and neutral categories. It's eye-opening to see where my time actually goes. The detailed historical reports are useful for tracking patterns and figuring out how to boost my efficiency. It's been essential for hitting my 40-hour weekly goals especially when working from home where distractions are everywhere.

Cons

Notification bar can be pretty annoying. Would love an option to resize it. Drag and drop should work across the entire bar, not just in one corner. It's frustrating when you accidentally click and it opens the whole application. Sometimes my tracked time gets marked as neutral and I have no idea why, maybe it's company policy but there's zero explanation about it. I tried changing my idle time limit from 15 to 20 minutes but couldn't figure out how. Again, might be a company restriction but there's no indication telling me whether I can actually change it or not. Also think I should be able to see my own idle time, not just admins.

“works offline too

Pros

Works perfectly even when I'm offline which is super convenient since my internet connection isn't always reliable.

Cons

The reporting could be more detailed when it comes to tracking my team's performance and activities.

“Provides a lot of details

Pros

It is great how it provides details like website visits, screenshots and tracks when time isn't being used productively.

Cons

automatic time tracking feature kicks in right when you install it on your desktop which caught me off guard. Had to dig into the settings to turn that off since I didnt want it monitoring every time I used my computer.

“Lets me set shift times

Pros

Being able to set specific shift start and end times is a plus. It's also great that I can see whether each hour is covered or if there are gaps.

Cons

I can't figure out where to change the theme and spent way too much time looking for that option.

“good time tracking, poor support and interface

Pros

It consistently prompts me to log my hours and being able to view the screenshots is a nice touch for accountability.

Cons

support response times are frustratingly slow and the interface has become much less userfriendly compared to when it first launched, it's gotten unnecessarily complicated over time.

“easy to use software

Pros

I find it so easy to use. It makes tracking time for our virtual assistants simple and user-friendly.

Cons

Would be great if pricing dropped to $5-$8 per person once you hit 10 users!

“Full of bugs on Mac

Pros

Two functions that I like are screenshots and automatic time tracking.

Cons

Runs into quite a few bugs particularly if you're using a MaC.

“Very powerful for reports

Pros

The tracking capabilities here are really impressive and you get detailed insights into hours, screen activities and even mouse clicks from an admin perspective. The dashboard makes everything super clear with color-coding so you can easily spot edited hours and see which platform they came from. There are so many useful tools and functions packed into this that any business not using it is definitely missing out.

Cons

PDF reports could really use some work on the layout and they're fine in black and white but would benefit from better table formatting and improved fonts to make them more professional looking.

“powerful monitoring but expensive & intrusive

Pros

I started using this mainly for the timekeeping and screen monitoring capabilities. It's been helpful for tracking employee hours and understanding why projects might be stalling. The employee tracking feature has actually saved us money. I've noticed that some remote contractors hesitate to ask for help when they're struggling & they often get frustrated and leave instead. Being able to see what they're working on when projects aren't progressing helps me figure out if they need assistance or aren't putting in enough effort. The customizable screenshot frequency is really handy. If the intervals are too long, you might not get an accurate picture of what's happening. For instance, it could capture social media during login times, making it seem like they're not focused on work tasks. Increasing the frequency gives you a much clearer view of actual productivity. There's also mouse and keyboard activity monitoring with popup notifications asking if someone is still working when there's no activity detected. The timer kicks in automatically when things go quiet. The onscreen timer and project manager keeps me accountable for my own work completion too. It scales nicely as teams grow, adding or removing people is simple. The project and task management features work well for both ongoing processes and daily tasks. When new projects come in, I can assign team members and their tasks get created automatically. I've had a few instances where people tried to game the system but it's pretty obvious when that happens. The application performs reliably and does exactly what it's supposed to. On the rare occasions I've needed support, they respond quickly. The interface is clean and mostly interactive, though casual users might occasionally get lost going around.

Cons

The premium pricing can really add up, especially when you're managing larger teams and there are definitely cheaper alternatives out there. The screen monitoring feature creates some privacy concerns. Team members sometimes forget to turn it off when accessing personal accounts, which can capture sensitive info like passwords. I've also had situations where someone takes a break but forgets to pause monitoring and their personal activities get recorded on their own computers. Some contractors aren't comfortable with the monitoring aspect and feel it's invasive. While most don't mind it, I have lost a few potential hires because of this feature, though it hasn't been a major issue given the number of applicants. The 3rd party app integrations are pretty limited in what they can actually do. Desktop sync issues with the time server happen more often than I'd like. When internet connectivity drops or other problems occur, contractors worry their hours aren't being tracked properly. The app is supposed to record locally then sync later but I constantly have to explain this and tell people to manually track as backup, not ideal. Reviewing user screenshots becomes really tedious when you have tons to go through. The navigation could definitely be more efficient.

“helps boost productivity

Pros

It breaks down my screen time into productive, unproductive and neutral categories and it's eye-opening to see where my time actually goes. The detailed historical reports are very useful for tracking patterns and figuring out how to boost my efficiency. It's been essential for hitting my 40-hour weekly goals, especially when working from home where distractions are everywhere.

Cons

Notification bar can be very annoying, would love an option to resize it. Drag and drop should work across the entire bar, not just in one corner. It's frustrating when you accidentally click and it opens the whole application. Sometimes my tracked time gets marked as neutral and I have no idea why, maybe it's company policy but there's zero explanation about it. I tried changing my idle time limit from 15 to 20 minutes but couldn't figure out how. Again might be a company restriction but there's no indication telling me whether I can actually change it or not. Also think I should be able to see my own idle time, not just admins.

“Works great even offline

Pros

Works perfectly even when I'm offline which is super convenient since my internet connection isn't always reliable.

Cons

Reporting could be more detailed when it comes to tracking my team's performance and activities.

“Tracks everything!!

Pros

I appreciate how it provides comprehensive details like website visits, screenshots and tracks when time isn't being used productively.

Cons

The automated time tracking feature kicks in right when you install it on your desktop, which caught me off guard. Had to dig into the settings to turn that off since I didnt want it monitoring every time I used my computer.

“easy shift planning and coverage

Pros

I love being able to set specific shift start and end times. It's also great that I can see whether each hour is covered or if there are gaps.

Cons

I can't figure out where to change the themes, spent way too much time looking for that option.