Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

small Business, 11-50 employees

5.0

“keeps me motivated for the day”

Pros

It is so simple to use. It really helps me stay focused and keeps my motivation up during work hours.

Cons

The system flags me as inactive when I'm not actively clicking around which gets annoying. Like when I'm watching training videos, taking notes by hand or sitting in on calls, it keeps asking if I'm still working. Sure I can just click "yes" when the popup appears but it breaks my focus and feels unnecessary.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

small Business, 1-10 employees

5.0

“great experience of a long time user”

Pros

I've relied on this tool for years to track my remote assistant's productivity. It gives me clear insights into how she allocates her time throughout the day.

Cons

The interface could really use a visual refresh as it feels a bit outdated compared to what I'm used to seeing these days. Everything works well enough though.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CB
Chris B.

small Business, 11-50 employees

5.0

“simple to handle tool”

Pros

simple to handle and gives me clear visibility into what everyone on the team is doing at any given moment.

Cons

Haven't run into any real issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Matt s.

small Business, 1-10 employees

4.0

“keeps everything in check”

Pros

I'm able to monitor what all my remote team members and freelancers are working on which keeps everyone accountable.

Cons

Navigation took some getting used to initially and figuring out the reporting features was a bit confusing at first.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

HM
Hamza M.

small Business, 1-10 employees

5.0

“can check on employees without interrupting their flow”

Pros

I can see what everyone's working on without having to constantly check in or interrupt their flow. It's been really useful for keeping our remote design team coordinated and on the same page.

Cons

sometimes gets a bit buggy when I'm using it on my Mac.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AP
america P.

Enterprise, 500+ employees

4.0

“Insightful weekly summaries”

Pros

Really like how easy this tool is to use and the daily breakdowns that track exactly how much time I'm dedicating to different products. When I forget to update my schedule, the editing features make it simple to adjust what I'm focused on. The weekly summaries are excellent, they give me insight into my progress and provide my supervisor with a clear snapshot of my current projects. The timesheet feature has been invaluable for understanding departmental activities.

Cons

Haven't run into any real issues so far. Support has been solid when I've needed help.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SR
santiago R.

Enterprise, 500+ employees

4.0

“Free software with top performance”

Pros

Managing my workload has become so much more organized with this tool. The variety of features available really impressed me and everything runs smoothly without any hiccups. I genuinely trust this software to handle my daily tasks. What makes it even better is that it's completely free to use which is incredible value. The functionality is top-notch and I'd definitely recommend it to anyone looking for reliable task management.

Cons

No cons to mention as such.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

small Business, 11-50 employees

4.0

“Boosted our productivity overall”

Pros

Installing this was not complicated. I really appreciate how the reports bring together uptime and performance data in a way that helps boost both personal productivity and overall employee performance.

Cons

The lack of historical consolidated reports from past months is really frustrating. You can't access them when you need to review older data.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

small Business, 1-10 employees

3.0

“can�t access older reports”

Pros

It is nice having real-time updates whenever I switch between different computer tools. The weekly consolidated reports are effective and give me a significant edge in staying organized.

Cons

The fact that I can't access reports older than 6 months without paying for the upgraded version is really frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

small Business, 1-10 employees

4.0

“helps us focus on important tasks”

Pros

I really like how this keeps our whole team focused and organized. It does a solid job of making sure nothing is missed and everyone stays on track with their responsibilities.

Cons

The timer has a habit of appearing at really awkward moments

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

“keeps me on top of my daily responsibilities”

Pros

This tool has been brilliant for keeping track of my schedule and getting things organized. Really helps me stay on top of everything I need to accomplish throughout the day.

Cons

Can't really think of anything major that bothers me at the moment

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

“never miss a deadline thanks to Time Doctor”

Pros

I can easily monitor all my daily tasks and stay on top of deadlines with this program

Cons

Nothing wrong with it. The software keeps me organized and on track with my productivity goals

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM
Rocky M.

Mid Market, 51-100 employees

4.0

“great time tracking but buggy on newer MacOs”

Pros

Really impressed with the tracking capabilities at my workplace. The ticker showing accumulated work hours is great and being able to manually adjust entries when I forget to start the app is super convenient.

Cons

sometimes it gets a bit buggy on my end. Ever since I upgraded to MacOs Catalina, the app takes forever to launch and can be pretty slow to respond.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

small Business, 11-50 employees

4.0

“Helps me identify areas where improvement is needed”

Pros

Been using this for remote work and it's been really helpful for boosting and monitoring my time usage. I can easily see where most of my time goes and identify areas that could use some improvement.

Cons

The interface feels a bit outdated compared to newer apps on the market so hopefully they'll modernize it soon.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

small Business, 11-50 employees

5.0

“Efficient for calculating work hours”

Pros

I can quickly double-check and confirm employee work hours without any difficulty.

Cons

Occasionally I can't find certain users when searching through the complete database even though I know they should be there.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

5.0

“Tracking that keeps me focused”

Pros

You don't really realize how tough it is to stay productive for a full 8-hour workday until you start using a time tracker. This one does two things really well, it keeps me focused and it gives just enough flexibility when I need to step away from work for a moment. A lot of other trackers cut you off after barely 120 seconds of inactivity and capture far too many screenshots which makes the whole experience feel oppressive. Time Doctor feels much more practical and realistic by comparison.

Cons

Honestly I wish it didn't take screenshots but I understand that's pretty standard across the industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

4.0

“Helps improve performance”

Pros

Having this tool makes task monitoring much more effective. Its strongest feature is how it records all the effort a team member puts in each day on their personal computer for specific tasks. On top of that, it tracks the time spent on those tasks and captures screenshots at regular intervals. Overall it really helps improve performance and leads to more productive results.

Cons

It pretty much includes everything needed to deliver results. The only downside is that customizing it to match specific requirements can be a bit difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

3.0

“annoying screenshot feature”

Pros

It helps keep track of time and can also improve productivity.

Cons

The screenshot feature captures images too frequently at short intervals which can feel distracting and irritating for users.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

5

A
Anonymous

Enterprise, 500+ employees

4.0

“Helpful for company owners”

Pros

Punctuality is one of the biggest benefits. It's a very useful tool for company owners and management teams.

Cons

It can capture screenshots of your screen every second.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 1-10 employees

2.0

“Complicated interface”

Pros

At my last job, I had to use it to track the work I was doing and honestly it was pretty frustrating. In terms of functionality, it does what it's meant to do and records time as expected. The issue is that it's also fairly easy to bypass by setting up a macro which makes it feel less reliable than it should be.

Cons

The interface isn't very user-friendly from a design standpoint and having a timer constantly visible on the screen gets irritating after a while. It would be much better if it could stay minimized and run quietly in the background instead.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4