Time Doctor Reviews

“convenient for tracking time anywhere

Pros

The convenience factor is incredible, having it on both my desktop and phone means I can track time anywhere. When clients call unexpectedly, I just open the app and start timing immediately. This has been a game-changer for capturing all those quick calls that used to slip through the cracks and really add up over time.

Cons

only real issue I have is that it flags certain sites as unproductive when they're actually work-related for me. As a digital marketing manager, I'm constantly on Facebook and Instagram for campaigns, but the system marks these as time-wasting. I wish there was an easier way to customize which sites count as productive. My biggest frustration though is how it interrupts video calls. When I'm on Zoom or Google Meet, it keeps asking if I'm still working, which is incredibly awkward during client presentations. Having that popup appear while I'm sharing my screen with important prospects is just embarrassing. I'd love for it to automatically detect when I'm in meetings so I dont have to remember to pause it manually every time.

“Good mobile but bad desktop

Pros

Very reliable mobile app! it never fails when I need to use it. The automatic screenshot feature is handy since I can remove any captures I don't want kept on record. Being able to correct time entries when I make mistakes is also a nice touch.

Cons

The desktop application is unreliable and it won't start when I need it and refuses to stop when I'm done. I've experienced frequent crashes and freezing issues that really disrupt my workflow. Time tracking gets messed up sometimes, which is frustrating when you're trying to bill accurately. There are annoying bugs where the stop/start button becomes unclickable or just vanishes completely. The worst part is when it crashes unexpectedly without any warning and I lose track of what I was working on.

“powerful reports but costly

Pros

The reporting options are fantastic and I can export to PDF, Excel or CSV formats which covers all my needs. Love that it automatically activates without any manual setup required. The constant pinging feature keeps track of whether I'm actively working or not, which is really helpful for monitoring productivity.

Cons

The Linux version definitely needs some work, that sidebar just won't disappear no matter what I try. Also, the pricing feels a bit steep for what your getting.

“Builds trust but hard to learn

Pros

I appreciate how this tool builds trust between team members by reducing the need for constant oversight and making everything more transparent across the organization.

Cons

I find myself getting frustrated with the learning curve and it takes quite a while to feel comfortable navigating everything and even then some features feel clunky to use.

“Good oversight of activity

Pros

I can capture screenshots of what's happening on user screens and keep track of which websites they're visiting. This monitoring capability gives me good oversight of computer activity.

Cons

The screen doesn't refresh on its own, which gets annoying. Also there's no way to know when users take actions and you're left guessing what's happening.

“Helps our remote team stay productive

Pros

Working remotely, this really helps us track what everyone's doing and has definitely boosted our productivity levels.

Cons

I know the tracking can feel a bit too watchful for my team but I think it helps that we all have the same view of the work.

“User friendly tool but not for chromebooks

Pros

The screenshot feature is really helpful and I appreciate how the productivity ratings work. Everything feels very easy to use.

Cons

The compatibility issues with Chromebooks are really frustrating. We can't get our entire team onboard since some staff members use these devices and they simply dont work with the system.

“Completely transparent

Pros

I can see this software running on my work computer, so there's complete transparency about monitoring. Since I installed it myself initially, I'm fully aware of what it tracks and how it functions & there's no hidden surveillance happening.

Cons

It throws errors occasionally and our employee screencast options got disabled for some reason.

“Works with great accuracy

Pros

The accuracy and precision are really impressive when I'm working with it.

Cons

I haven't really found anything to complain about yet, everything's been working pretty smoothly so far.

“Easy to check attendance

Pros

I love how it monitors and logs hours, making it easy for us to verify attendance records quickly.

Cons

The basic plan feels very limited feature wise, though I get why they do it that way.

“Horrible experience with customer support

Pros

Nothing much positive to say. The customer service team really let us down. They're absolutely terrible to work with.

Cons

Customer support is terrible. I've sent countless emails and chat messages but never get any response or help back. It's frustrating when you need assistance and they just ignore you completely.

“can't cancel my subscription

Pros

Nothing too special. It meets basic needs.

Cons

Canceling your subscription is basically impossible. I've reached out to support multiple times using different email addresses they provided but nobody ever responds or offers any help whATsoever. The only thing this accomplishes is creating a really toxic environment among your team members.

“No complaints about Time Doctor

Pros

I love being able to monitor my own productivity. Managers can easily see how the team is performing. This has been especially valuable with so many people working remotely lately.

Cons

not much to dislike about time doctor

“accessible weekly summary for reviewing performance

Pros

It is very user friendly. The detailed reports break down effort put in for each task. When I forget to update weather, I can easily go back and make adjustments to stay on track. The weekly summaries are particularly valuable as they give me a clear picture of my previous week's work, help my supervisor understand what's happening across departments and motivate me to review our worksheets more thoroughly.

Cons

sensitivity of the time tracking alerts could be better. They can feel a bit intrusive at times and interrupt my workflow more than necessary.

“keeps an eye on everything for me

Pros

This software helps me stay organized and monitor everything that's happening. What stands out most is the way it tracks each team member's productivity and shows exactly how many tasks everyone has completed on their machines. The automatic time tracking is fantastic. It records how long I spend on each task and even captures screenshots throughout my work sessions.

Cons

The only downside is that I didn't have enough time to fully explore all the features to offset my initial concerns about the platform.

“Detects any activity automatically

Pros

It is so amazing how it picks up on mouse and keyboard activity automatically.

Cons

Can be a bit off when tracking idle time

“clear productivity metrics for better resource planning

Pros

Dashboard feature shows productivity metrics across different timeframes including daily, weekly and monthly breakdowns for each team member. This gives me valuable insights into how to better allocate and maximize our team's resources.

Cons

The project management features could definitely be more simpler.

“accurate Tracking with Time Doctor

Pros

shows the real hours I've actually put in which is super helpful for tracking my time accurately.

Cons

I wish it would automatically send weekly reports to the admin instead of having to remember to check manually

“clear visibility for all, frustrating billing charges

Pros

The work hours transparency it provides to both managers and employees is really refreshing and I appreciate how straightforward everything is to understand.

Cons

The billing system could use some work. When someone runs both silent and Interactive modes we get hit with double charges even though it's the same person. Plus they're charging us for admin accounts which doesn't make sense since these aren't actual users doing any real work.

“Bring the JIra integration back

Pros

I loved how it synced with JIRa automatically. The time tracking feature was also good since it logged everything directly to JIRa tickets and you got access to all the built-in measuring tools which made project management so much smoother.

Cons

New version dropped the JIRa integration that made the original so useful. Having just a basic start/stop button in tickets isn't enough when every other time tracking tool offers proper integration. It's frustrating that the best feature from the classic version didn't carry over to v2 and now I'm worried they might phase out the old version entirely.