Total 469 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars5%
2
Stars1%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“keeps clients informed”
Pros
This tool made it really simple to show clients exactly how much time I had spent on a project and it ended up being the most convenient option for doing that.
Cons
Honestly I don't have any real complaints. The interface is very simple and generating time reports is simple.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Small Business, 1-10 employees
“Easy to keep up with daily activity”
Pros
Keeping up with daily activity is very thorough with Time Doctor. It gives a clear view of what I'm currently working on and I can add new tasks whenever they come up during the day.
Cons
if you use more than one desktop, there's no option to choose which desktop appears in the screenshots.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Accurate tracking with useful integrations”
Pros
It's very simple to use, tracks time accurately and works with several integrations, including Teamwork.
Cons
Every now and then it freezes or doesn't sync the way it should. Usually, refreshing it a couple of times or signing out and back in fixes it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Small Business, 11-50 employees
“tracking keeps failing”
Pros
The screenshot feature is useful and switching between tasks while tracking time is pretty simple.
Cons
A big problem is that the software randomly stops tracking time and there's no clear warning when it happens. The only way to catch it is by checking every single entry every day which is incredibly frustrating. They've said multiple times that a fix was coming but nothing has really been resolved.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Small Business, 1-10 employees
“helps edit time”
Pros
Whenever I forget to log a project or activity or something urgent comes up and I can't enter the task right away, I'm still able to go back and edit my time without any hassle. That really helps and it also lets me show my supervisor that my time hasn't been wasted.
Cons
One thing that gets on my nerves is when I'm watching training videos and Time Doctor suddenly pops up with the coffee break prompt asking if I'm still working or taking a break. I'm obviously still working lol. The automated reminders can be pretty annoying too, although I do understand why that feature is needed in the app.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
6
Small Business, 11-50 employees
“excellent time management support”
Pros
More than anything, this software helps me stay organized throughout my working hours. It's been really useful and gives me very solid time management support.
Cons
Honestly I don't have any complaints about this software. I've genuinely loved using it because it really helps me keep my time organized.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“Helpful reminders”
Pros
It has been excellent for our team and one feature I personally really enjoy is the reminder that nudges me back on track whenever I accidentally get lost scrolling through social media.
Cons
unfortunately, Time Doctor still doesn't integrate with QuickBooks Online.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Feels simple to handle”
Pros
Using this app feels very simple and it does a good job of tracking the tasks you've been working on.
Cons
One downside is that when you're using multiple screens, there isn't a way to hide them.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Lovely mobile app”
Pros
It's very user-friendly, comes with a mobile app and the daily reports are really helpful.
Cons
The Lite version has some issues, though. It can crash and there's a delay when clicking the work button.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Small Business, 1-10 employees
“Desktop snapshots are fantastic”
Pros
Being able to view desktop snapshots is really valuable for me.
Cons
per-user pricing model makes it feel a little expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“smooth integrations and usability”
Pros
Using it has been really simple and it works well with the other apps I regularly use when managing client work.
Cons
umm cost for adding more users can feel a little steep for startup founders but it makes sense overall and still feels like a worthwhile investment.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Useful reports”
Pros
Getting started with new projects and tasks is very simple, switching between tasks throughout the day feels smooth and the monthly hour reports are really helpful to review time worked.
Cons
One thing missing is the option to add notes to each individual work session.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Small Business, 1-10 employees
“Reliable tracking and oversight”
Pros
The screenshot capture, mouse and keyboard activity tracking and app usage list are the features I value most. They make it possible to closely monitor work and feel confident that employees are actually doing their jobs while on the clock.
Cons
The pricing feels a little high though, $20 for 3 people compared with the $10 I was paying before for 2 users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Precise tracking and transparency”
Pros
The tracking is incredibly precise. My clients can see every minute I'm working which apps I used which websites I visited and even the random screenshots so there's no question that I'm actually doing the task. It even accounts for time when I'm just thinking and not touching the keyboard.
Cons
Honestly nothing major. Since this field is required, I'd say there were a few times when Time Doctor closed or disappeared without any warning but I'm hoping that won't happen again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“handy alerts”
Pros
It does a good job of alerting us when time might not be used efficiently and it also captures periodic screenshots of employees' work.
Cons
There really aren't any features I dislike. Using Time Doctor has been beneficial for us overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Appreciate the screenshot feature”
Pros
Keeping track of my tasks with Time Doctor has been really useful especially when I need to break my hours down for billing. The screenshot feature is also a nice touch for those moments when I forget what I was working on.
Cons
One thing that gets annoying is not being able to clear out a lot of old tasks in bulk without much hassle.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Better tracking, stronger efficiency”
Pros
tracking time has become much more effective and it has helped improve overall efficiency.
Cons
I really don't have any complaints. Time Doctor fits what I need extremely well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Feature-packed tool”
Pros
It feels like a full-featured tool and comes with a lot of functionality built in.
Cons
Because it has so many features, not everything is customizable. There are some options that would be much better if they could be turned on or off. The reports the program generates are also very basic and not very appealing visually.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Small Business, 1-10 employees
“Clean and solid reports”
Pros
The reports are presented in a very useful and clean way.
Cons
The input tracker helps me avoid dead time and manage my tasks more efficiently.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Small Business, 11-50 employees
“cost-effective tracking”
Pros
It has been a really effective and budget-friendly option for tracking time and managing projects. I use it across all of my client work and one thing I really appreciate is being able to give each client their own login so they can access their files and view the related screenshots.
Cons
The only downsides I've noticed with Time Doctor are that solo users don't get an annual subscription discount and customer support responses can be a bit slow and not as strong as they should be.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8