Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

“keeps clients informed”

Pros

This tool made it really simple to show clients exactly how much time I had spent on a project and it ended up being the most convenient option for doing that.

Cons

Honestly I don't have any real complaints. The interface is very simple and generating time reports is simple.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

JM
Jose M.

Small Business, 1-10 employees

5.0

“Easy to keep up with daily activity”

Pros

Keeping up with daily activity is very thorough with Time Doctor. It gives a clear view of what I'm currently working on and I can add new tasks whenever they come up during the day.

Cons

if you use more than one desktop, there's no option to choose which desktop appears in the screenshots.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

4.0

“Accurate tracking with useful integrations”

Pros

It's very simple to use, tracks time accurately and works with several integrations, including Teamwork.

Cons

Every now and then it freezes or doesn't sync the way it should. Usually, refreshing it a couple of times or signing out and back in fixes it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

A
Anonymous

Small Business, 11-50 employees

1.0

“tracking keeps failing”

Pros

The screenshot feature is useful and switching between tasks while tracking time is pretty simple.

Cons

A big problem is that the software randomly stops tracking time and there's no clear warning when it happens. The only way to catch it is by checking every single entry every day which is incredibly frustrating. They've said multiple times that a fix was coming but nothing has really been resolved.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

AMM
Ana Maria M.

Small Business, 1-10 employees

4.0

“helps edit time”

Pros

Whenever I forget to log a project or activity or something urgent comes up and I can't enter the task right away, I'm still able to go back and edit my time without any hassle. That really helps and it also lets me show my supervisor that my time hasn't been wasted.

Cons

One thing that gets on my nerves is when I'm watching training videos and Time Doctor suddenly pops up with the coffee break prompt asking if I'm still working or taking a break. I'm obviously still working lol. The automated reminders can be pretty annoying too, although I do understand why that feature is needed in the app.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

6

GB
Gemma B.

Small Business, 11-50 employees

5.0

“excellent time management support”

Pros

More than anything, this software helps me stay organized throughout my working hours. It's been really useful and gives me very solid time management support.

Cons

Honestly I don't have any complaints about this software. I've genuinely loved using it because it really helps me keep my time organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

PW
Peta W.

Small Business, 11-50 employees

5.0

“Helpful reminders”

Pros

It has been excellent for our team and one feature I personally really enjoy is the reminder that nudges me back on track whenever I accidentally get lost scrolling through social media.

Cons

unfortunately, Time Doctor still doesn't integrate with QuickBooks Online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JAL
Jose Asdrubal L.

Small Business, 1-10 employees

4.0

“Feels simple to handle”

Pros

Using this app feels very simple and it does a good job of tracking the tasks you've been working on.

Cons

One downside is that when you're using multiple screens, there isn't a way to hide them.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

“Lovely mobile app”

Pros

It's very user-friendly, comes with a mobile app and the daily reports are really helpful.

Cons

The Lite version has some issues, though. It can crash and there's a delay when clicking the work button.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 1-10 employees

5.0

“Desktop snapshots are fantastic”

Pros

Being able to view desktop snapshots is really valuable for me.

Cons

per-user pricing model makes it feel a little expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DMP
Dianne Mae P.

Small Business, 11-50 employees

5.0

“smooth integrations and usability”

Pros

Using it has been really simple and it works well with the other apps I regularly use when managing client work.

Cons

umm cost for adding more users can feel a little steep for startup founders but it makes sense overall and still feels like a worthwhile investment.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MM
Mitch M.

Small Business, 11-50 employees

4.0

“Useful reports”

Pros

Getting started with new projects and tasks is very simple, switching between tasks throughout the day feels smooth and the monthly hour reports are really helpful to review time worked.

Cons

One thing missing is the option to add notes to each individual work session.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

ERT
Elizabeth Rebekah T.

Small Business, 1-10 employees

5.0

“Reliable tracking and oversight”

Pros

The screenshot capture, mouse and keyboard activity tracking and app usage list are the features I value most. They make it possible to closely monitor work and feel confident that employees are actually doing their jobs while on the clock.

Cons

The pricing feels a little high though, $20 for 3 people compared with the $10 I was paying before for 2 users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

UD
Ulla D.

Small Business, 11-50 employees

5.0

“Precise tracking and transparency”

Pros

The tracking is incredibly precise. My clients can see every minute I'm working which apps I used which websites I visited and even the random screenshots so there's no question that I'm actually doing the task. It even accounts for time when I'm just thinking and not touching the keyboard.

Cons

Honestly nothing major. Since this field is required, I'd say there were a few times when Time Doctor closed or disappeared without any warning but I'm hoping that won't happen again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VC
Valerie C.

Small Business, 1-10 employees

5.0

“handy alerts”

Pros

It does a good job of alerting us when time might not be used efficiently and it also captures periodic screenshots of employees' work.

Cons

There really aren't any features I dislike. Using Time Doctor has been beneficial for us overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DT
Daniel T.

Mid Market, 51-100 employees

4.0

“Appreciate the screenshot feature”

Pros

Keeping track of my tasks with Time Doctor has been really useful especially when I need to break my hours down for billing. The screenshot feature is also a nice touch for those moments when I forget what I was working on.

Cons

One thing that gets annoying is not being able to clear out a lot of old tasks in bulk without much hassle.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

GJ
Guy J.

Small Business, 11-50 employees

5.0

“Better tracking, stronger efficiency”

Pros

tracking time has become much more effective and it has helped improve overall efficiency.

Cons

I really don't have any complaints. Time Doctor fits what I need extremely well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA
Eduardo A.

Small Business, 11-50 employees

3.0

“Feature-packed tool”

Pros

It feels like a full-featured tool and comes with a lot of functionality built in.

Cons

Because it has so many features, not everything is customizable. There are some options that would be much better if they could be turned on or off. The reports the program generates are also very basic and not very appealing visually.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

BDA
Bruno Daniel A.

Small Business, 1-10 employees

4.0

“Clean and solid reports”

Pros

The reports are presented in a very useful and clean way.

Cons

The input tracker helps me avoid dead time and manage my tasks more efficiently.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

CB
Carolyn B.

Small Business, 11-50 employees

4.0

“cost-effective tracking”

Pros

It has been a really effective and budget-friendly option for tracking time and managing projects. I use it across all of my client work and one thing I really appreciate is being able to give each client their own login so they can access their files and view the related screenshots.

Cons

The only downsides I've noticed with Time Doctor are that solo users don't get an annual subscription discount and customer support responses can be a bit slow and not as strong as they should be.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8