Small Business, 11-50 employees
“Outstanding for remote teams”
Pros
Managing remote workers has been much better with this tool than with anything else I've tried. It was very simple to set up and start using and it includes everything I need plus a bit more.
Cons
It only occasionally runs into a bug and when that happens, the support team resolves it quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Small Business, 1-10 employees
“Can customize reminder settings”
Pros
The reminder settings are really customizable which helps a lot when a project runs longer than expected or when we forget to start tracking again after coming back from a break.
Cons
I've run into a few crashes after updating the operating system.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Small Business, 11-50 employees
“Ability to export data”
Pros
The interface is very simple to control and it gives a solid overview of activity quality across projects for the selected time period. Being able to export the data is also really useful.
Cons
One thing that could be better is finding an existing task since it can lead to creating the same item again when you're trying to avoid duplicates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Allows me to create project tasks”
Pros
Being able to create project tasks, assign them to the team and use the built-in reports has been really useful.
Cons
The reporting could be better if it included more filters for deeper customization.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Small Business, 1-10 employees
“Works well across multiple platforms”
Pros
The software keeps overhead low, works across multiple platforms, is reasonably priced and offers useful reporting.
Cons
It would help a lot if there were tutorial videos for staff so I wouldn't need to walk everyone through it myself during teleconferences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“Wide variety of features”
Pros
Packed with powerful features, this is a really solid tool for monitoring.
Cons
Getting fully comfortable with it can take a while and the learning curve feels a bit challenging at first.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Small Business, 1-10 employees
“Helps monitor productivity of remote team”
Pros
Keeping tabs on how much time I spend on each project has been really helpful. It also gives me a good way to monitor the productivity of my remote team members.
Cons
There are times when the setup can be a bit confusing and I'm not always sure how to configure certain things.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Remote team tracking done right”
Pros
Managing a remote staff has been much simpler with this tool since I can clearly monitor their activity and stay on top of task management.
Cons
The desktop app does tend to be fairly resource-heavy while running.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“powerful reporting”
Pros
The screenshots, mouse tracking and reporting features are all really useful and give a clear view of what's going on.
Cons
It can be buggy and there are plenty of times when employees mention that it isn't working properly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Small Business, 11-50 employees
“Everything is automated”
Pros
Having this in place keeps me on time. On top of that, if I do arrive late to the office, I feel better knowing my manager does not have to call me out about it. Everything is automated and by the end of the month I can clearly take responsibility for my own attendance and performance.
Cons
The auto break feature can be inconvenient especially when I am discussing something on the floor or listening to my supervisor.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Small Business, 1-10 employees
“Love the screenshot feature”
Pros
The screenshot feature has been the biggest advantage for us. As remote freelancers, it's really the only proof we can show clients that work is actually being done and that alone makes it incredibly valuable. On top of that, the way reports are generated is very useful and the app's flexibility makes it even better to work with.
Cons
One limitation is that the Request for Payment option is only available in US dollars. It also doesn't include an invoicing feature which would make it much more complete.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Small Business, 1-10 employees
“works on Windows and iPhone”
Pros
Having it available on both Windows and iPhone has been really convenient. It's also customizable which makes it fit different workflows nicely. The reminders and screenshot features are useful and the detailed reports give a clear view of how time is being spent.
Cons
It would be better with calendar reminder integration and I do miss having a built-in Pomodoro timer.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Small Business, 1-10 employees
“Clear reports”
Pros
Keeping track of work in Time Doctor feels very simple. Adding tasks and projects is quick and pulling reports with a clear summary of the overall situation is really convenient.
Cons
the ability to actually manage projects and tasks within the platform is missing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Handy mobile time tracking”
Pros
Working at a client site, being able to track my time from the mobile app is really convenient and helps me stay on top of my hours.
Cons
The pop-up reminder to track time can get a little annoying at times but it still does a good job of reminding me to log my time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Gives complete visibility!”
Pros
Time Doctor gives me full visibility into what my team is working on, how much time they spend on each task and it also comes with a wide range of useful reports.
Cons
Honestly I don't have any complaints about it. It's been delivering everything I need to run my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Provides useful data”
Pros
It gives useful information about both working hours and break time.
Cons
When I'm reading something or trying to understand something on paper, it suddenly shows me as away right away.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Small Business, 11-50 employees
“Reliable reports and friendly tools”
Pros
The reports have been consistently reliable and the features are user-friendly which makes the software pleasant to work with.
Cons
some hours can get lost if a user accidentally runs it on two different machines at the same time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Essential for online businesses”
Pros
Running an outsourcing business, I can't overstate how essential Time Doctor has been. Before we brought in Agile and Time Doctor a couple of years ago, I assumed my programmers were putting in 40 hours but the software showed they had only logged 22 in their first week. Since then, I've been using Time Doctor alongside Jira for proper scrum and agile management and it plays a huge role in keeping everyone accountable. It has been especially helpful for our telemarketers and admin team as well.
Cons
All in all, I've had a very positive experience with Time Doctor. There really aren't many downsides that come to mind because it delivers on what it promises. If I had to point to one thing, I'd say I wish the poor time usage reports allowed more control over the sensitivity settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Better project time visibility”
Pros
One thing that really stands out with Time Doctor is how clearly it shows where your time actually goes. Time is such a valuable resource but once you get deep into projects, it's hard to notice how long certain tasks are really taking. Time Doctor helps make that visible so you can see which projects are using up your time and decide whether you need to adjust things or keep going as planned with your work.
Cons
Time Doctor integrates well with most major project management tools which is a big plus but it's not completely there yet. I still haven't been able to successfully set up my subdomain in a way that hides the Time Doctor subdomain from clients when they log in to review tracked time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Excellent time tracking for part-timers”
Pros
Tracking time for part-time staff has been excellent with this software.
Cons
My use of Time Doctor has mostly been around time management and tracking and up to this point it fits exactly what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10