Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

small Business, 1-10 employees

4.0
October 2019

easy logging, confusing hour adjustments

Pros

signing in was simple and logging my completed hours went smoothly.

Cons

Can get a bit confusing when trying to adjust hours.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

SE

souhiala E.

Mid Market, 51-100 employees

3.0
October 2019

expensive software with complex layout

Pros

At first glance, the interface looks pretty overwhelming and I thought it might be too much to handle. But honestly the more I've been using it, the less complicated it is getting for me.

Cons

The pricing could definitely be more affordable and I find the layout somewhat difficult to navigate at times.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

A

Anonymous

Mid Market, 101-500 employees

5.0
October 2019

everything is easily accessible

Pros

I can easily access everything I need and the PTO tracking feature works really well for managing time off requests.

Cons

Haven't run into any issues yet but I know IT support is there if needed !

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

5.0
October 2019

Pleasant color scheme

Pros

The interface is really userfriendly and I appreciate how clean everything looks. The color scheme they chose makes it pleasant to work with and the overall layout just makes sense when you're moving through different sections.

Cons

Nothing really comes to mind since we only used it briefly before I switched positions

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
October 2019

Organizes my data

Pros

Having everything centralized is fantastic. It means no more jumping between different systems for time off requests and scheduling. All my data stays organized in one convenient location.

Cons

Training new staff on the system can be time-consuming and frustrating.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AA

aisha a.

Mid Market, 51-100 employees

5.0
October 2019

automated features are a great help

Pros

I really appreciate how the automated features organize my daily workflow and boost overall productivity.

Cons

Human error happens pretty easily and creates more work for the team to handle.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

2.0
October 2019

Quick schedule building, poor update visibility

Pros

The spreadsheet-style layout makes it really quick to follow along and build schedules from scratch.

Cons

Hard to keep tabs on other management progress and updates.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

A

Anonymous

Mid Market, 51-100 employees

5.0
October 2019

Works perfectly for me

Pros

I find it really engaging and everything works wonderfully for my needs.

Cons

Don't really have any major complaints. Works quite well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
October 2019

accessible from any device

Pros

Really convenient being able to access this from anywhere. From my phone, laptop, whatever. Tracking time off requests is so easy.

Cons

Don't have any issues so far. It is quite simple to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 1-10 employees

5.0
October 2019

simplifies payroll, occasional glitches

Pros

The website's simplicity really helps our payroll process and keeps everything running without hiccups.

Cons

some occasional glitches pop up from time to time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

3.0
October 2019

great for organization, sometimes slow

Pros

I've found it really helpful for managing my daily work tasks and staying organized.

Cons

Very rarely, the loading times can be frustratingly slow which really interrupts my workflow when I'm trying to get things done quickly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
October 2019

Bulk approving is a challenge

Pros

Time tracking couldn't be simpler. The interface is user-friendly for everyone on the team.

Cons

Approving multiple items at once can be pretty challenging in my experience

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AM

alex M.

small Business, 11-50 employees

5.0
October 2019

saves us a lot of time

Pros

Billing becomes much simpler and I save a lot of time with this. Really useful for monitoring how employees are performing and their overall behavior patterns.

Cons

No cons as such.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

small Business, 1-10 employees

4.0
October 2019

Livesaver during busy periods

Pros

The way this tool organizes everything has been a lifesaver during hectic days.

Cons

setting up the sheet requires going through a lot of tedious steps that could definitely be better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
October 2019

simple, effective timesheet organization

Pros

Timesheets help me stay organized with data that's simple to read and manage effectively.

Cons

Most other companies we work with don't rely on timesheets which creates some workflow mismatches.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

4.0
October 2019

No downsides to it

Pros

Found it to be user friendly even though I haven't used many timesheet systems for comparison. The simplicity really works in its favor.

Cons

I can't really think of any downsides worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
October 2019

Functions smoothly

Pros

The software runs really smoothly and managing everything is easy. Honestly I can't think of anything negative to say about it.

Cons

sometimes it can be a bit slow and occasionally crashes though this doesn't happen very often.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 101-500 employees

3.0
October 2019

excellent for expense management

Pros

I think it is impressive how it handles expense management beautifully.

Cons

Time tracking features could use some improvement.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Mid Market, 51-100 employees

4.0
October 2019

saves drafts that I can submit later

Pros

It's cool how I can save my daily work hours as drafts which is really convenient when I need to finish entering them later instead of rushing to submit everything at once.

Cons

Takes too long for approval confirmations and reminder emails to show up after I submit something.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

MG

Michael G.

Enterprise, 500+ employees

5.0
October 2019

Saves payroll time

Pros

What I appreciate is how simple the implementation process was. It gave me immediate visibility into employee work hours and lets me check each of their entries live for a quick review. The time-tracking and monitoring tools are top-notch for keeping tabs on work hours and the hour-based reporting is extremely handy. Best of all, it dramatically cuts down the time I spend preparing payroll , it's been an enormous help.

Cons

If I had to point out one thing, it would be that the page layout could use a bit of visual sprucing and refinement but honestly that's about the only issue I've noticed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9