Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

small Business, 11-50 employees

3.0
November 2021

Complicated reports

Pros

GPs tracking feature is amazing and being able to access everything from our phones makes managing our team of 20 so much simpler.

Cons

The reports weren't as user-friendly as we'd hoped for.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

6

A

Anonymous

small Business, 1-10 employees

5.0
October 2021

User-friendly tool with no downsides

Pros

Found it very userfriendly and making adjustments is not difficut at all.

Cons

I can't really think of any major downsides. It seems to have everything I need all in one place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

3.0
October 2021

Nothing special about it

Pros

The timesheet feature works decently enough though I've seen better options out there. It gets the job done but doesn't really stand out from other similar tools I've used.

Cons

I find it pretty mediocre compared to what else is available. There are definitley other applications with more robust features that outperform this one.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

5

A

Anonymous

small Business, 1-10 employees

5.0
September 2021

Helps track my work hours

Pros

I use this for tracking my hours at work. Getting into the system is simple plus I believe once payroll signs off on my timecard, it automatically goes to Paychex. This tool works great for companies of any size because of how simple and automated everything is. The mobile interface is really handy when I need to update my timesheet or expenses while I'm away from the office.

Cons

What I don't like is the pricing for bigger companies as it is expensive compared to developing something internally. Would be nice to have confirmation emails when timesheets get submitted. Also better integration with Paychex would help since right now I have to go to their site to check previous pay submissions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AJ

anish J.

Enterprise, 500+ employees

4.0
September 2021

Reliable solution for time tracking

Pros

It's quick and dependable plus logging work hours is easy.

Cons

The system could really use some enhancements. Automatic sign-in would save time and having it remember previous inputs for suggestions would make everything much faster and more convenient to navigate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kaushal

Human Resources, 11-50 employees

4.0
July 2021

Keeps us on track

Pros

this software brings order to chaotic moments by giving my team a simple, practical solution they actually use. Built-in job costing and billable time tracking kept me informed and allowed me to stay on top of everything that was happening.

Cons

I feel the interface could be much more user-friendly and interactive to use than it currently is.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
July 2021

simple to get the hang of

Pros

The interface is really clean and doesn't take long to figure out. Everything feels user friendly so I didn't need much training to get comfortable with it.

Cons

Nothing really comes to mind. I haven't run into any issues worth mentioning.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

3.0
July 2021

No complaints from my end

Pros

I appreciate how it automatically clocks me back in after breaks or meals which is really handy when I forget to do it manually.

Cons

Haven't found anything to complain about with the timesheet features so far

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MS

Manvendra s.

Mid Market, 101-500 employees

4.0
July 2021

Useful synchronization feature

Pros

This app has really simplified my daily routine. Since I need to track office hours every day for work, it's been much more convenient than doing manual entries. The new synchronization features between tablets and smartphones are particularly helpful.

Cons

The tracking feature could definitely use some improvement, it's not as precise as I'd like it to be. Hoping the next updates address this issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

JS

Joe s.

Mid Market, 101-500 employees

4.0
June 2021

Displays data in various formATs

Pros

I can effectively capture and present data in multiple formATs using the timesheet feature.

Cons

Initially found it a bit confusing and ran into some complications but it became easier once I got the hang of it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

KNK

Kristen Nicole K.

small Business, 1-10 employees

5.0
June 2021

easily manageable for everyone

Pros

Appreciate how simple this system is to navigate. Tracking hours and logging time for different jobs can be a real headache when you're dealing with complicated interfaces. This one is user-friendly for people of all ages who need to use it.

Cons

The only downside I can think of is that it operates as a standalone website rather than being integrated directly into our workplace system. It would be more convenient if it was built into our existing infrastructure.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

RS

RITU s.

Enterprise, 500+ employees

5.0
June 2021

Great smartphone sync feature

Pros

I love how simple it is to monitor employee time tracking and billable hours. The smartphone sync feature works great and being able to restrict GPs locations to office areas is super helpful. Checking my own clock-in and clock-out times has become effortless making sure I'm properly billing for my official work hours.

Cons

It should be a bit simpler and I'd love to see an auto sign-in feature added. Also think the hour tracking could be more precise and there's room for additional functionality overall.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

AG

abhishek G.

Enterprise, 500+ employees

4.0
May 2021

Great for budgets, complex for customizations

Pros

What stands out for me is how effortlessly we can monitor labor hours and budget tracking with minimal setup required. It's been particularly valuable for our internal projects that involve overhead charging and expense management.

Cons

Interface could use some work and the reporting structure feels complex. We had a tough time setting up custom rules which was frustrating. The mobile version is pretty lacking compared to the desktop experience.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

6

JK

Jasmine K.

small Business, 11-50 employees

5.0
May 2021

Visually appealing format

Pros

The formatting is user-friendly and there is nothing complicated about it. Having a mobile version means I can quickly check things even when I'm not at work. The web version was straightforward to use. I really appreciated being able to request recurring days off, it makes maintaining a consistent weekly schedule much simpler without needing constant memos or email reminders. Checking time in and out to calculate hours is incredibly easy for employees which is especially helpful when monitoring overtime. What I love most about the timesheets is how visually appealing and clean the format looks.

Cons

The app doesn't seem to have fingerprint login which would make signing in much more convenient. Beyond that, I can't think of any features I'd want changed. I do hope they keep rolling out regular updates and format improvements to stay current with trends and make things easier to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PH

Pooja H.

Enterprise, 500+ employees

4.0
May 2021

Great for small teams, scaling issues

Pros

What I really appreciate is how simple it makes tracking work hours and monitoring projects at different stages. Setting up resources with various pay rates is not hard and the automated report generation saves tons of time. The overtime tracking feature is particularly useful when we need to bill those hours separately to clients.

Cons

This tool has some limitations that we've run into. It works fine for smaller teams but scaling becomes an issue once you reach a certain size. The KPI tracking for projects could use improvement, things like comparing actual versus targeted hours and costs aren't as effective as they could be. Also, the enterprise licensing gets pretty expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

VC

Vijay C.

Enterprise, 500+ employees

4.0
May 2021

excellent reporting feature (bit expensive)

Pros

I can track time hourly or daily, and the monthly reports are really helpful for keeping employees on track with their schedules. Being able to access it from any device is convenient and the reporting features are excellent.

Cons

Pricing is a bit high when you compare it to Jira's timesheet features. Sometimes users get too many automated reminder emails which can be annoying.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

YP

Yashas P.

Small-Business, 11-50 employees

3.0
May 2021

GPS great but customer tags missing

Pros

I have been genuinely impressed by the GPS tracking in the timesheets, it's been crucial for verifying exactly where our field staff clock in and out, and that gives me real reassurance about the accuracy of our records.

Cons

What frustrates me is that the customer module won't allow our crew to tag customers to their daily tasks via the mobile app, and that's very annoying because assigning customers on the go is precisely what I need it to do.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

PH

Pooja H.

Enterprise, 500+ employees

5.0
May 2021

Brought great value to our operations

Pros

I really appreciate how effortless the attendance tracking and budget planning becomes. Our team managed to get everything set up without much hassle from individual users. The overall value it brought to our internal project made a huge difference.

Cons

setting up the automated email triggers gave us some headaches and the rule-based system for leave policies could definitely be simpler. We spent way too much time trying to configure everything properly.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

10

PC

Priyanka C.

Enterprise, 500+ employees

5.0
May 2021

Helps us create detailed project plans

Pros

It makes tracking hours spent on projects really cost effective. The leave planner section really helps with creating detailed project plans based on the data it captures, making this a genuinely useful tool overall.

Cons

Nothing really stood out as problematic for me. The features work well, functionality is solid and pricing fits our budget perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

abhishek G.

Enterprise, 500+ employees

5.0
May 2021

polished UI look, limited integration options

Pros

The interface is really tidy and I appreciate how everything is just a click or two away. The overall design feels clean and polished which makes my daily tasks much smoother without any unnecessary complications.

Cons

The integration capabilities fall short when you need to connect with other systems which can create real headaches for teams trying to sync their data across platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10