Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

small Business, 1-10 employees

5.0
April 2021

simplified tasks for us

Pros

Working with this system makes completing our tasks much simpler.

Cons

Right now I can't really think of anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

allison M.

Mid Market, 51-100 employees

5.0
October 2020

simple clock-in, clunky time-off

Pros

I find this tool quite user-friendly. Getting up and running was so easy and clocking in and out couldn't be simpler. The message board at the top where team members can share their accomplishments really adds a nice positive touch to the whole experience.

Cons

The time-off request process can be pretty frustrating and complicated. Also the dashboard layout feels a bit scattered and hard to handle at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

5.0
July 2020

Working from home made convenient

Pros

Working from home has become so convenient with this tool. I can monitor my hours and track what my team members are logging for payroll purposes. The interface is really user-friendly.

Cons

Nothing comes to mind. This tool is just too good to find fault with!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

PM

Patrick M.

small Business, 1-10 employees

5.0
April 2020

Helps me stay compliant

Pros

I appreciate how simple it makes calculating employee hours and payroll. The interface is really simple to understand and doesn't overcomplicate things. Being able to switch between 24-hour and 12-hour formATs is handy and tracking multiple employees simultaneously saves me tons of time. The pretax pay projection feature is particularly useful when I'm planning schedules and budgets. I can also easily monitor lunch break durations, overtime hours and other essential details that help me stay compliant.

Cons

Only minor issue is having to manually type "am" or "pm" when using 12-hour time format though switching to 24-hour format solves this completly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Soph M.

Human Resources, 11-50 employees

4.0
April 2020

handy for anyone but lil pricey

Pros

I'm really impressed by how simple it makes tracking time, tasks like creating invoices and logging expenses take only a few minutes. My accounts feel well-protected, which helps me relax a bit when I'm handling the books. As someone who isn't very tech-savvy, I like that producing invoices and figuring out taxes here is surprisingly simple. The entire setup is excellent for tracking hours, billing clients and covering basic accounting tasks. It has proven dependable for keeping our small business tidy and honestly, anyone could learn to use it without much training.

Cons

The cost is on the high side for small companies like ours , we simply couldn't make the numbers work. I also noticed the invoicing and accounting tools are fairly basic which is maddening when you're expecting an all-in-one platform. New users especially struggle with using it and that was true for members of our team who aren't tech experts. When I compare this to other time-tracking apps I've tried, it comes off as awkward and not very user-friendly. We wrestled with it for weeks before deciding it wasn't suitable. In the end, the overall complexity made it impractical for both internal workflows and anything client-facing.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

6

Functionality

6

A

Anonymous

small Business, 11-50 employees

5.0
March 2020

too many time classifications

Pros

The time tracking is so simple, just one click to log in and another to log out. Our HR team gets all the working hours automatically without any additional effort on their part.

Cons

The time classification options can be overwhelming. Sometimes it feels more complicated than necessary for basic tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

4.0
December 2019

complicated for new users

Pros

Dashboard works like a central hub where I can pull up all my data in one place which makes everything much more convenient.

Cons

When I first signed up, the system's complexity made it really difficult to navigate. I felt completely lost trying to figure out where everything was.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

NS

NITHIN s.

Enterprise, 500+ employees

3.0
November 2019

smooth interface, lacks detailed time logs

Pros

It has a really smooth interface that's super simple to use. I can easily update my daily billable hours and submit leave requests without any issues. From a management perspective, it gives you complete visibility into employee time tracking and records which is helpful when it comes to month-end billing processes.

Cons

system tracks billable hours for each employee but it does not show the specific start and end times of when they were actually working which makes it hard to get a complete picture of their daily schedule.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
November 2019

Perfect for bigger companies

Pros

Really helps me stay on top of my schedule. For bigger companies, it's quite efficient for tracking employee records and keeping everything organized.

Cons

Interface can be pretty confusing at first and there are several value fields that should really be automated rather than requiring manual input

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
November 2019

No training required

Pros

I find the interface to be very well-organized. Even our older staff members picked it up quickly without any training.

Cons

Not much to complain about. It's pretty convenient for logging hours though there isn't anything particularly exciting about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
November 2019

easy to log hours, old-looking interface

Pros

super easy to log my hours without any problem

Cons

The interface feels pretty outdated and lacks any real visual appeal

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ

Darshan J.

Enterprise, 500+ employees

5.0
November 2019

time saving software

Pros

I can input tons of data with just a few clicks which saves me so much time during busy periods.

Cons

Main issue I'd point out is how laggy it gets. That's really my biggest complaint with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 1-10 employees

5.0
November 2019

efficient time tracking solution

Pros

I really like how well it tracks time for everything I need to monitor.

Cons

Hard to find anything wrong with how simple this is to use

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Melissa M.

small Business, 11-50 employees

5.0
November 2019

Helpful real-time updates

Pros

We can quickly see who's clocked in and out at any given moment and the real-time updates are really helpful for tracking our team.

Cons

Mobile tracking feature definitely needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Diana M.

Mid Market, 101-500 employees

5.0
November 2019

Mobile-friendly tool that can be used anywhere

Pros

Really appreciate how mobile-friendly this is. I can use it anywhere. New team members pick it up incredibly fast with minimal training though management does need to walk them through the initial steps. From my admin dashboard, I get a clear overview of which employees are staying on top of their time tracking and which ones aren't.

Cons

The walkthrough could be clearer. Even though it's pretty simple some people might still need more guidance navigating around

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EF

Earl F.

Mid Market, 51-100 employees

4.0
November 2019

Offers a lot of integrations but average looking

Pros

Managing everything has become much simpler with this platform and I'm impressed by the extensive integration possibilities it offers.

Cons

Lacks any visual appeal or engaging elements that would make it stand out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RP

rahul p.

Enterprise, 500+ employees

5.0
November 2019

Boosted our productivity

Pros

I've been using this tool to track our employees' working hours and it's really boosted productivity across the organization. The accurate invoicing feature is fantastic and it calculates everything based on actual office presence. The interface is super user-friendly. What I really appreciate is that it doesn't just track time but also handles expense tracking so well. The billable time calculations are spot-on and the leave management system makes it effortless for staff to submit requests. Plus, being able to upload invoices directly from my smartphone is very convenient.

Cons

No complaints. We are really satisfied with the performance and customer service they provide.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IP

Ishita P.

small Business, 1-10 employees

4.0
November 2019

everything at one place, interface looks dated

Pros

I really like how everything's consolidated into one dashboard. Makes it super convenient to access all the different features without jumping around between screens.

Cons

The platform's design feels pretty outdated and could really use a modern refresh to bring it up to current standards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
November 2019

Dull interface

Pros

It is so simple to handle and keeps everything running smoothly day-to-day.

Cons

Honestly the interface feels pretty bland to me. Could really use some visual appeal or a more modern look to make it pop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

4.0
November 2019

shows me the exact cost of any job

Pros

I can easily create quotes with this tool and the hourly time clock is really helpful for tracking billable time. It also shows me exactly how much each job will cost and generates reports automatically.

Cons

The trial period could be longer than just 30 days but honestly there's nothing else I really dislike about it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10