Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
November 2019

“Well-structured platform”

Pros

Find it really well-structured. Managing tasks is easy and the time tracking feature helps me see exactly how long each activity takes.

Cons

Can't really think of anything major to complain about since this is solid software overall

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
November 2019

“manages employee data in one place”

Pros

The attendance tracking features are really helpful. Makes it easy to mark attendance and manage all the employee data in one place.

Cons

Nothing really stands out as problematic. It genuinely makes tasks like attendance tracking and expense claims much simpler for our team

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
November 2019

“ideal for small operations”

Pros

I think it works perfectly for smaller operations. Easy to use and pull data.

Cons

Would be great if it had GPs tracking for when employees clock in and out

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
November 2019

“Needs more features”

Pros

It's good being able to monitor my hours for accounting needs

Cons

Finding myself wanting more advanced capabilities from this system

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

HO

Hatice O.

Enterprise, 500+ employees

5.0
November 2019

“tracking made easy with timesheets.com”

Pros

I like how it picks up on my existing schedule and allows me to pull in numbers from past weeks. Makes tracking so much easier.

Cons

Time format splits AM and PM into separate rows rather than letting you pick from a dropdown menu

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

small Business, 1-10 employees

3.0
November 2019

“Lags way too much”

Pros

Customer service is pretty nice. They try to resolve my issues.

Cons

The clock in and out feature constantly lags and whenever our internet connection drops, it creates major problems with tracking time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

5

A

Anonymous

small Business, 11-50 employees

5.0
November 2019

“easy to use but lacks customization”

Pros

It is pretty easy to use. I faced no issues learning to use it.

Cons

I'm not thrilled with how restricted the field customization options are.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
November 2019

“allows effective communication with distant employees”

Pros

It makes it really simple to share information with remote team members

Cons

Can be pretty tricky at first.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
November 2019

“Positive experience so far”

Pros

I appreciate how everything's consolidated in one spot including PTO tracking, payroll, mileage logs and employee requests. It beats having to jump between multiple platforms just to check different things.

Cons

Haven't found anything to complain about so far. Everything's been working well for me and the experience has been positive overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

4.0
November 2019

“Used it for my lab research”

Pros

I've been using this for my research lab to track everyone's work hours and break times and it's been really helpful for monitoring our team's productivity.

Cons

No real issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN

Rachel N.

small Business, 1-10 employees

5.0
November 2019

“intuitive timesheets, poor integration”

Pros

Love how easy to use it is even for newcomers who can figure out the layout within minutes. Once you get the hang of it, filling out timesheets becomes almost automatic and the whole interface just flows naturally.

Cons

The main issue is that it doesn't integrate with other work programming systems so if your company uses different software, connecting timesheets becomes a real headache. It's also pretty pricey and the free trial runs out fast. You barely have enough time to migrate your data before your old timesheets vanish.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

LE

luna e.

small Business, 1-10 employees

3.0
November 2019

“Confusing layout and ocassional bugs”

Pros

The layout is really well organized and makes tracking time so much easier. At just nine bucks a month for 1-2 workers, plus they give discounts to nonprofits and educators which is awesome.

Cons

sometimes I run into bugs while using the platform and the layout can be pretty confusing when you're just getting started with the trial. They really should add a line item that shows the date range for payroll by account code, it would make things much clearer.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

AT

ashley T.

Mid Market, 101-500 employees

5.0
November 2019

“efficient tool for tracking employee hours”

Pros

I've been using this timesheet software recently and it's really effective for monitoring employee hours. The time tracking functionality works well for keeping tabs on staff productivity.

Cons

Nothing comes to mind that bothers me about this software at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

4.0
November 2019

“Budget-friendly program”

Pros

I appreciate how budget-friendly this is and how little it takes to learn. Getting everything configured was surprisingly simple too.

Cons

sometimes adjusting time entries can be a bit challenging to figure out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
November 2019

“Unattractive interface”

Pros

The system stays stable and never goes down on me. Really easy to figure out how you're supposed to use everything.

Cons

The interface looks pretty outdated and isn't very appealing visually

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JM

Jay M.

Mid Market, 51-100 employees

4.0
November 2019

“Needs editing authorization option”

Pros

Brings all our timesheets together in one spot which really helps everyone stay accountable for tracking their own hours.

Cons

Can't track when users make changes to their profiles and there's no editing authorization controls in place.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

JB

Jessica B.

Mid Market, 101-500 employees

5.0
November 2019

“track hours no matter where you are”

Pros

I can track my hours whether I'm at the office or visiting clients. Everyone gets proper documentation for their work which really streamlines the payroll process.

Cons

The system occasionally has minor glitches though they're much less frequent than what we experienced with our previous timesheet software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
November 2019

“Freezes a lot”

Pros

It's ease of use stands out for me and the real-time tracking of employee hours when they're logged in is really convenient.

Cons

Often it freezes up on me and there are times when I can't find a worker even when I search using their first and last name.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

KK

Karahh K.

small Business, 11-50 employees

3.0
November 2019

“Difficult to manage multiple timecards at once”

Pros

It is really simple to monitor employee timecards and track hours.

Cons

Managing multiple timecards at once is frustrating and I've had trouble accessing and modifying older timesheets when needed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

OH

Odette H.

small Business, 11-50 employees

5.0
November 2019

“monitors the amount of work done”

Pros

I can monitor how much work my team gets done whether they're working from home or at the office which gives me great visibility into project progress.

Cons

Workers often grumble about rigid scheduling that doesn't adapt well to different timesheet requirements making it hard to accommodate their needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7