Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

TK

Tapan K.

Enterprise, 500+ employees

4.0
November 2019

easy history access

Pros

It allows me to look back at all my previous timesheet entries and see exactly what I worked on

Cons

Can't make changes or cancel anything without the proper permissions

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

small Business, 1-10 employees

4.0
November 2019

cuts our payroll expenses

Pros

This platform handles HR tasks automatically and genuinely helps reduce payroll expenses. The mobile version works great for time tracking and administrators can limit where staff can clock in from specific office locations. Support has been excellent which is rare to find these days.

Cons

Haven't run into any real issues so far but the interface could use a more welcoming design.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 500+ employees

2.0
November 2019

Limited in what it can do

Pros

Works fine for tracking what our team members are doing throughout the day.

Cons

setting up new projects, business units or regions can be pretty challenging and I find the overall functionality somewhat restricted for what I need to accomplish.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

A

Anonymous

Mid Market, 101-500 employees

3.0
November 2019

Keeps hanging all the time

Pros

simple time tracking that makes billing simple later on.

Cons

The performance is terrible. It constantly freezes and really slows down my entire system.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

5

A

Anonymous

small Business, 1-10 employees

4.0
November 2019

convenient for tracking purposes

Pros

Really convenient for logging my hours. Just punch in when I start and when I finish and it handles the rest

Cons

No cons!!

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

5.0
November 2019

cloud-based solution

Pros

Works great as a web-based time tracking system and I can access it from anywhere since it's cloud-hosted.

Cons

The lack of offline data management is really frustrating when internet connectivity becomes an issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
November 2019

Quick data entry

Pros

Data entry is very fast and viewing submitted information afterward is convenient.

Cons

sometimes it lags when I'm trying to submit data which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
November 2019

Tracking hours made simple

Pros

Tracking my hours has never been this simple.

Cons

I don't like the outdated design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
November 2019

great interface makes everything easy

Pros

The interface looks great and everything runs smoothly. Really easy to handle day-to-day tasks.

Cons

setting it up initially was pretty complex and having to rely on an external vendor for hosting adds another layer of complications.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

GM

Gabriel M.

Mid Market, 51-100 employees

4.0
November 2019

saves money and time

Pros

I really appreciate how this tool helps me manage my business more effectively. The real-time employee hour tracking is brilliant. It makes evaluating and controlling work so much easier. The HR tools are helpful too especially for generating reports and creating payroll based on actual hours worked. Everything comes together to reduce costs and save valuable time which has been a game-changer for our operations.

Cons

I wish the website looked more modern and polished, the current design feels a bit old. Customer service could also be more responsive when I reach out with questions or issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

5

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
November 2019

can submit hours through my phone

Pros

Being able to submit my hours directly from my phone is a plus. Makes tracking time so much more convenient when I'm on the go.

Cons

The initial interface threw me off a bit. Took some guidance from my manager before I really got the hang of navigating everything smoothly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

JS

Jimmy s.

Mid Market, 101-500 employees

5.0
October 2019

Provides reports based on recorded hours

Pros

I like how this tool helps me manage our HR needs effectively. What stands out most is the real-time employee tracking feature. It's incredibly useful for staying on top of what everyone's doing. The worker profile organization is solid and I love how it keeps detailed work histories for each person. The report generation based on recorded hours is probably my favorite feature since it makes payroll processing so much faster and eliminates the hassle of creating reports manually.

Cons

Website design feels pretty dated and could really use a modern refresh to look more current.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

DB

Dafnes B.

Mid Market, 51-100 employees

5.0
October 2019

User-friendly nature

Pros

What I appreciate most is how user-friendly this software is.

Cons

Currently I don't have any complaints about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 1-10 employees

5.0
October 2019

Reliable tool for our daily operations

Pros

It's been very reliable for our daily operations and its quite simple to use.

Cons

Can't access it from home since it only works on our secure work network

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

small Business, 11-50 employees

5.0
October 2019

accurate tracker

Pros

Its great how it tracks my time down to the exact second. This makes payroll so much simpler especially since I work for two different companies from the same office.

Cons

To be honest I only tried it for a few weeks since we were testing time tracking for property managment purposes. With just one person using it, it wasn't very efficient for our need though I imagine it would be amazing with a larger team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Elexis s.

Enterprise, 500+ employees

4.0
October 2019

Keeps my time sheets organized

Pros

It keeps all our payroll timesheets organized in one central location. It is convenient to use and finding what I need doesn't take forever like it used to.

Cons

Nothing really bothers me about this software so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

4.0
October 2019

Impressed by its accuracy

Pros

What I like most about it is how accurate it is. It's also really user-friendly and doesn't give me the headaches that so many other timekeeping programs do.

Cons

I honestly can't think of much to complain about. Adding more color to the interface would definitely make it more visually appealing though.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AH

amanda H.

Mid Market, 51-100 employees

5.0
October 2019

Managing project timelines got easier

Pros

Tracking employee hours and managing project timelines has become much simpler with this tool.

Cons

Not much to mention here

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 1-10 employees

4.0
October 2019

easy to handle and generate reports

Pros

Love how easy to handle it is ! Being able to check employee hours online is so convenient and seeing who's currently clocked in gives me real-time visibility. The time off tracking and accrual displays are really helpful too. Generating the reports I need is quick.

Cons

I'm not particularly impressed with the design. Needs an update.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
October 2019

easy resources tracking

Pros

I can easily monitor how our resources are being used which has been valuable for our operations.

Cons

Nothing really bothers me about it since I can easily create timesheets and track everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10