TimeTrack Reviews
14 Review(s)
softwareOverall Rating
4.5
14 Review(s)
Rating Distribution
5
(7)
4
(7)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.5
14 Review(s)
Rating Distribution
5
(7)
4
(7)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Easy to use and keeps me accountable
Easy to use and keeps me accountable
Pros
Although this platform offers numerous features, I primarily use it to track my own time spent on each task for project management. However, it also fulfills my requirements for contractor scheduling and provides budget vs. cost reports.
Cons
The software boasts a wide range of features, which can be a bit overwhelming when getting started. However, the documentation and support provided are relatively straightforward to follow.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
July 2023
Great tool
Great tool
Pros
I find it easy to create invoices and manage my employees time with this software.
Cons
I have not encountered any major issues, though I occasionally make mistakes. However, the support team has always been able to help me out afterward.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Pharmaceuticals, 1-10 employees
Less than a year
April 2023
I can recommend with conviction
I can recommend with conviction
Pros
I really like the simple and speedy setup, the simple operation and management and the excellent support.
Cons
The holiday entitlement is calculated based on the date of entry rather than the calendar year which is not great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Claudia
Human Resources, 1-10 employees
More than a year
February 2023
App needs to be clearer for employees, similar to the browser version
App needs to be clearer for employees, similar to the browser version
Pros
I enjoy customizing the page menu and tracking project time.
Cons
I feel the app could be clearer. For instance, employees should be able to see directly in the menu (View, Projects) when they have taken vacation or time off. The vacation and absence calendar could also be more intuitive because at times it is challenging to assign the points accurately.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Tobias
Utilities, 11-50 employees
Less than 6 months
December 2022
Working hours Attendance
Working hours Attendance
Pros
My favorite feature is the easy way to record working hours and project time, especially since I need to keep an eye on my team.
Cons
I believe there is room for improvement with the absence display. When vacation requests are made, the calendar view does not clearly show who is absent and when. It would be beneficial to integrate vacation requests into a standard vacation planner, especially for company management.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anke
Architecture & Planning, 11-50 employees
More than a year
July 2022
The easiest and most convenient time tracking
The easiest and most convenient time tracking
Pros
Tracking time is simple, pretty easy, and offers excellent value! I have tested various systems, but I always prefer going back to TimeTrack.
Cons
I have been very happy so far, with no complaints to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah Maria
Marketing and Advertising, 1-10 employees
Less than 6 months
May 2022
intuitive time tracking software with great customer support
intuitive time tracking software with great customer support
Pros
TimeTrack is highly intuitive and user-friendly. It has significantly improved our time tracking and vacation planning. We get a clear overview, even with varying work hours and vacation days among employees. We can set daily work goals for each employee and input different vacation types, like half days or special leave. Unnecessary functions can be hidden to keep the interface uncluttered. Plus, if I have questions, the customer support team is always responsive. Als they are knowledgeable and friendly
Cons
Honestly, I have no complaints. Customer service has always answered and resolved all my questions and issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maren
Media Production, 1-10 employees
Less than 6 months
May 2022
Great support
Great support
Pros
We tried TimeTrack based on our IT departments recommendation. The free trial version was fantastic for getting a feel for how it works. Its simple structure and ease of use were impressive. The deciding factor for purchasing was Kilians support. He consistently answers even the most basic questions and is open to constructive feedback, which is rare these days. Usually, companies just tell you to adapt, but that is not the case here. We really like it and feel comfortable with the service.
Cons
There are always areas that need improvement and further development. I will not go into specifics here, but I do want to note that all suggestions and criticisms were taken seriously and forwarded for review.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Stefan
Insurance, 1-10 employees
Less than 6 months
May 2022
Simple and fast time recording
Simple and fast time recording
Pros
I find the weekly view for recording working hours, generating reports and performing analyses to be outstanding. The interface looks great, management is smooth and administration is pretty simple. Customer support is excellent and the developers actually consider optimization suggestions.
Cons
The software is not fully optimized yet for managing larger projects, customers or employees. Moreover allocating rights can still be somewhat cumbersome.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Frederic
Machinery, 11-50 employees
Less than a year
May 2022
Very clear and easy to use time recording
Very clear and easy to use time recording
Pros
After just a brief training session, we quickly got a handle on setting up and using the time recording system. Our employees did not need a lot of training as the software is quite intuitive. The support team is fantastic as they are friendly and very attentive. The overview of our activities is excellent and we can set individual access rights for each employee.
Cons
I have not encountered any major issues or drawbacks so far.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Malaika
Internet, 11-50 employees
Less than 6 months
May 2022
Intuitive and quick to implement
Intuitive and quick to implement
Pros
I find the software very intuitive to use and quite user-friendly.
Cons
We have not identified any cons or missing features at this point, but we have only been using it for two months.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christiane
Professional Training & Coaching, 1-10 employees
Less than 6 months
May 2022
Reviews
Reviews
Pros
I really like how easy it is to track time and manage holidays.
Cons
I would prefer a weekly overview instead of a monthly one. The weekly view is more important to me than the monthly one.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Alexander
Logistics and Supply Chain, 11-50 employees
Less than a year
October 2019
TimeTrack helps me keep up with my projects
TimeTrack helps me keep up with my projects
Pros
My favorite feature is the project time tracking. I always have a clear overview of my projects. In the past, we often exceeded our project budgets and timelines, but that is no longer an issue. We always know exactly where our money and time are going. And that is just one of the many great features TimeTrack offers. It is truly fantastic!
Cons
The software comes with a wide range of features. In the beginning, using TimeTrack can feel overwhelming, but its not as difficult as it seems. They have added videos and info boxes to assist with first-time use which makes a big difference.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miljan
Construction, 1-10 employees
Less than a year
October 2019
Easy time tracking software, great design!
Easy time tracking software, great design!
Pros
What I love most about this software is how simple it is to use. The features are very nicely explained, with helpful explanatory videos guiding you through the entire setup process. If you have any questions, the developer responds quickly and resolves issues efficiently. I would definitely recommend this software.
Cons
I felt a bit overwhelmed by all the features initially, but since they introduced the guided help, everything has become much clearer!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dragoslav
Education Management, 101-500 employees
Less than a year
October 2019
Filters
Sort by:
Easy to use and keeps me accountable
Easy to use and keeps me accountable
Pros
Although this platform offers numerous features, I primarily use it to track my own time spent on each task for project management. However, it also fulfills my requirements for contractor scheduling and provides budget vs. cost reports.
Cons
The software boasts a wide range of features, which can be a bit overwhelming when getting started. However, the documentation and support provided are relatively straightforward to follow.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
July 2023
Great tool
Great tool
Pros
I find it easy to create invoices and manage my employees time with this software.
Cons
I have not encountered any major issues, though I occasionally make mistakes. However, the support team has always been able to help me out afterward.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Pharmaceuticals, 1-10 employees
Less than a year
April 2023
I can recommend with conviction
I can recommend with conviction
Pros
I really like the simple and speedy setup, the simple operation and management and the excellent support.
Cons
The holiday entitlement is calculated based on the date of entry rather than the calendar year which is not great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Claudia
Human Resources, 1-10 employees
More than a year
February 2023
App needs to be clearer for employees, similar to the browser version
App needs to be clearer for employees, similar to the browser version
Pros
I enjoy customizing the page menu and tracking project time.
Cons
I feel the app could be clearer. For instance, employees should be able to see directly in the menu (View, Projects) when they have taken vacation or time off. The vacation and absence calendar could also be more intuitive because at times it is challenging to assign the points accurately.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Tobias
Utilities, 11-50 employees
Less than 6 months
December 2022
Working hours Attendance
Working hours Attendance
Pros
My favorite feature is the easy way to record working hours and project time, especially since I need to keep an eye on my team.
Cons
I believe there is room for improvement with the absence display. When vacation requests are made, the calendar view does not clearly show who is absent and when. It would be beneficial to integrate vacation requests into a standard vacation planner, especially for company management.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anke
Architecture & Planning, 11-50 employees
More than a year
July 2022
The easiest and most convenient time tracking
The easiest and most convenient time tracking
Pros
Tracking time is simple, pretty easy, and offers excellent value! I have tested various systems, but I always prefer going back to TimeTrack.
Cons
I have been very happy so far, with no complaints to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah Maria
Marketing and Advertising, 1-10 employees
Less than 6 months
May 2022
intuitive time tracking software with great customer support
intuitive time tracking software with great customer support
Pros
TimeTrack is highly intuitive and user-friendly. It has significantly improved our time tracking and vacation planning. We get a clear overview, even with varying work hours and vacation days among employees. We can set daily work goals for each employee and input different vacation types, like half days or special leave. Unnecessary functions can be hidden to keep the interface uncluttered. Plus, if I have questions, the customer support team is always responsive. Als they are knowledgeable and friendly
Cons
Honestly, I have no complaints. Customer service has always answered and resolved all my questions and issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maren
Media Production, 1-10 employees
Less than 6 months
May 2022
Great support
Great support
Pros
We tried TimeTrack based on our IT departments recommendation. The free trial version was fantastic for getting a feel for how it works. Its simple structure and ease of use were impressive. The deciding factor for purchasing was Kilians support. He consistently answers even the most basic questions and is open to constructive feedback, which is rare these days. Usually, companies just tell you to adapt, but that is not the case here. We really like it and feel comfortable with the service.
Cons
There are always areas that need improvement and further development. I will not go into specifics here, but I do want to note that all suggestions and criticisms were taken seriously and forwarded for review.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Stefan
Insurance, 1-10 employees
Less than 6 months
May 2022
Simple and fast time recording
Simple and fast time recording
Pros
I find the weekly view for recording working hours, generating reports and performing analyses to be outstanding. The interface looks great, management is smooth and administration is pretty simple. Customer support is excellent and the developers actually consider optimization suggestions.
Cons
The software is not fully optimized yet for managing larger projects, customers or employees. Moreover allocating rights can still be somewhat cumbersome.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Frederic
Machinery, 11-50 employees
Less than a year
May 2022
Very clear and easy to use time recording
Very clear and easy to use time recording
Pros
After just a brief training session, we quickly got a handle on setting up and using the time recording system. Our employees did not need a lot of training as the software is quite intuitive. The support team is fantastic as they are friendly and very attentive. The overview of our activities is excellent and we can set individual access rights for each employee.
Cons
I have not encountered any major issues or drawbacks so far.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Malaika
Internet, 11-50 employees
Less than 6 months
May 2022
Intuitive and quick to implement
Intuitive and quick to implement
Pros
I find the software very intuitive to use and quite user-friendly.
Cons
We have not identified any cons or missing features at this point, but we have only been using it for two months.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christiane
Professional Training & Coaching, 1-10 employees
Less than 6 months
May 2022
Reviews
Reviews
Pros
I really like how easy it is to track time and manage holidays.
Cons
I would prefer a weekly overview instead of a monthly one. The weekly view is more important to me than the monthly one.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Alexander
Logistics and Supply Chain, 11-50 employees
Less than a year
October 2019
TimeTrack helps me keep up with my projects
TimeTrack helps me keep up with my projects
Pros
My favorite feature is the project time tracking. I always have a clear overview of my projects. In the past, we often exceeded our project budgets and timelines, but that is no longer an issue. We always know exactly where our money and time are going. And that is just one of the many great features TimeTrack offers. It is truly fantastic!
Cons
The software comes with a wide range of features. In the beginning, using TimeTrack can feel overwhelming, but its not as difficult as it seems. They have added videos and info boxes to assist with first-time use which makes a big difference.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miljan
Construction, 1-10 employees
Less than a year
October 2019
Easy time tracking software, great design!
Easy time tracking software, great design!
Pros
What I love most about this software is how simple it is to use. The features are very nicely explained, with helpful explanatory videos guiding you through the entire setup process. If you have any questions, the developer responds quickly and resolves issues efficiently. I would definitely recommend this software.
Cons
I felt a bit overwhelmed by all the features initially, but since they introduced the guided help, everything has become much clearer!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dragoslav
Education Management, 101-500 employees
Less than a year
October 2019