Trackabi Reviews
Total 262 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars37%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Silvan
Consumer Services, 1-10 employees
Less than a year
“Very handy
Pros
I really like the mobile solution and how easy it is to use.
Cons
One area that could be optimized is the reporting feature per user. It would be useful if each user could download Excel reports for themselves without seeing reports for other participants in the project.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dor
Business Supplies and Equipment, 1-10 employees
Less than a year
“We love it!
Pros
This is an excellent time tracking software as it is very helpful in many ways!
Cons
Everything was good as I did not encounter any problems so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Hospitality, 11-50 employees
Less than 6 months
“Great tool and value
Pros
It offers great value with an easy UX and plenty of functionality. Also the team is responsive and working continuously to improves the tool.
Cons
In my opinion, Trackabi is better suited for agencies (the settings are designed to handle projects, clients and payments per hour). However, you can also disable these features and use it for a product company if needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Silvan
Outsourcing/Offshoring, 1-10 employees
Less than a year
“Super useful
Pros
The mobile app is really convenient and I love how easy it is to use. It makes tracking time on the go so much simpler.
Cons
I think user-specific reports could be improved. It would be really helpful if each user could download only their own reports without having access to other team members' details. Having that level of control would make reporting much more efficient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Aliaksei V.
Mid Market, 51-100 employees
“Fantastic value and responsive team
Pros
The value you get for the price is fantastic and I really appreciate how intuitive the interface feels. There's so much functionality packed in here that covers everything I need. What really stands out is how responsive the team is and they're constantly working on improvements and you can tell they listen to feedback.
Cons
I think it's really geared toward agencies with all the project, client and hourly billing setup, though you can turn those features off if your more of a product-focused business.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Daniel E.
Enterprise, 51-100 employees
“Easy to operate and feature-packed
Pros
It's very easy to operate plus it's packed with useful features. The screenshot functionality is a game-changer when I forget to stop my timer and need to figure out when I actually finished working.
Cons
Setting up auto-start required manual configuration though the process was straightforward and support helped me through it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
C B.
Mid Market, 51-100 employees
“quick setup with excellent support
Pros
The program is very easy to use. Setting up a company and adding people to your team is quick and simple. I really like how it lets you assign different roles and create specific teams, so you can control all the small details. The help team has been excellent and has fixed every problem we've had. It works perfectly on Windows, Linux and Mac computers. I would definitely tell others to try it.
Cons
I wish screenshots could be stored for more than 60 days or at least give us the option to archive them somewhere like S3, R2 or Dropbox.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Bogdan N.
Enterprise, 11-50 employees
“Organized tracking for focused work
Pros
I appreciate how I can set up timers and link specific tasks to them and it makes tracking my time much more organized. The desktop version automatically monitors which applications I'm using and for how long, which has been incredibly helpful for understanding where my time actually goes and spotting when I get distracted. Both the web and desktop interfaces are simple and easy to use.
Cons
UI is good but honestly the sheer number of features can feel overwhelming when you're just starting out. I think a better onboarding process or some kind of tutorial would really help newcomers get comfortable faster.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Amanda
Marketing and Advertising, 11-50 employees
Less than a year
“Great software for budget and time tracking
Pros
I find it very user-friendly and I love that I can set a budget for each client to track team members.
Cons
I wish there were a way to accept payments through Trackabi.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sudarson
Marketing and Advertising, 51-100 employees
Less than a year
“Trackabi User Experience
Pros
What I like most about Trackabi is its automatic screenshot feature and the daily email reminders.
Cons
Sometimes, the time measurement does not match the logged and active hours. It also disconnects automatically while other processes run perfectly, so it does not seem to be a network issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rakib hasan
Marketing and Advertising, 51-100 employees
Less than a year
“All time tracking tools ever for every industry.
Pros
I find Trackabi's intuitive interface and robust time tracking features. As it makes managing projects and tracking employee hours a seamless and quick task.
Cons
I did not like that Trackabi lacks advanced reporting features, which are essential for detailed project analysis and insights.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Khorshed
Marketing and Advertising, 51-100 employees
Less than a year
“Best Time Management Software
Pros
I really like Trackabi's user-friendly interface and efficient time-tracking features, which have helped me in improving my productivity.
Cons
Trackabis interface could be more intuitive but its comprehensive reporting features are definitely a highlight.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kim
Outsourcing/Offshoring, 500+ employees
Less than a year
“My Review on Trackabi
Pros
The time management and automatic screenshot features are excellent.
Cons
Occasionally, setting up Trackabi can be challenging as it meets errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John Rommel
Information Technology and Services, 51-100 employees
Less than a year
“Trackabi Very Good
Pros
It is very user-friendly. I watched the training video once and immediately understood how to use it.
Cons
When filing certificates of attendance, it would be much better if Trackabi offered more reasons to choose from.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“My review about trackabi
Pros
What I like most about Trackabi is that it is really useful not only for tracking my time for my boss but also for managing my own time and keeping track of my work.
Cons
What I dislike is that when my network is not stable, the tracked time sometimes rolls back a few minutes before the screen capture and the start button does not always activate immediately after I click it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Trackabi have many bugs
Pros
Due to Trackabi, I lost many hours, which cost me a lot. So I have nothing good mention.
Cons
I have not come across anything to like as mentioned before because the software is full of bugs and customer support is unresponsive.
Rating Distribution
Ease of use
7
Value for money
2
Customer Support
2
Functionality
1
Roy
Marketing and Advertising, 11-50 employees
Less than a year
“Very Easy and effective
Pros
It is easy to use and the layout makes it simple for us to find whatever we need.
Cons
Since I started using it, I have not really found anything I hate or dislike.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rachana
Computer Software, 51-100 employees
Less than a year
“An average time tracking tool
Pros
You can change or edit time if Trackabi stops working and it offers many other great features at a reasonable price.
Cons
It randomly stops tracking time and does not work offline.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
ARNEL
Computer & Network Security, 51-100 employees
Less than a year
“More power
Pros
The features and UI of Trackabi are easy to navigate.
Cons
I have not encountered any issues so far so I cannot mention any con. Thank you.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
santhosh
Information Technology and Services, 11-50 employees
Less than a year
“Easy to access and more convenient without any bugs
Pros
Trackabi does not require much memory, so it loads quickly. Also it's easy to access check-in and check-out features and we can assign tasks automatically before opening the app. Moreover it is easy to review previous tasks, track the projects I have worked on and see the time I took to complete each task separately. It's very easy to create and modify tasks and we can edit the timer if we forget to start it.
Cons
Occasionally, it gives a Java error but restarting the app usually resolves the issue.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10