
Typeform Reviews
Total 109 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars28%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sarah
Information Technology and Services, 101-500 employees
Less than a year
“branching logic for tailored surveys
Pros
For me the platform particularly shines by enabling me to implement branching logic that redirects respondents according to their answers which makes it ideal for customizing questionnaires to distinct audience groups or steering participants along nuanced decision paths without causing confusion. I'm able to gather more meaningful information because it prompts the appropriate follow-up items tailored to each user's responses. The live reporting capability lets me distribute active links to results while collection is underway so stakeholders can watch inputs arrive in real time, promoting earlier conversations and shared understanding of emerging findings before the study finishes.
Cons
I find the platform offers basic reporting and analytics yet when I require in-depth UX analysis I have to export to external tools such as Google Sheets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Luciana
Accounting, 101-500 employees
Less than a year
“user-friendly dynamic forms with analytics
Pros
In my experience it provides a highly user-friendly interface that encourages engagement allows me to build visually attractive and dynamic forms, integrates effortlessly with other tools and supplies comprehensive analytics combined with a customizable design.
Cons
Higher-tier plans can be somewhat pricey in my opinion and from time to time the service can load slowly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Aswath
Computer Software, 11-50 employees
More than a year
“convenient form generation
Pros
I really loved how it generated forms because the process felt simple and distinct compared with other providers I've tried making it stand out in functionality and design.
Cons
For small-business owners like me the pricing is somewhat steep which may present a barrier for entrepreneurs operating on tight budgets.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Sophie
Education Management, 11-50 employees
More than a year
“top choice for client surveys with integration
Pros
For my projects this tool ranks among the top surveying products available and would invariably be my first pick for a client survey it also integrates smoothly with websites
Cons
Costs can become rather high particularly when I only use the service infrequently although they do offer a pretty good selection of plans.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
latoya
Cosmetics, 1-10 employees
More than a year
“easy platform with frequent updates
Pros
What appeals to me most is the application's simplicity of use, it's extremely simple and I value the fact that they release frequent software updates.
Cons
I wish the application would load somewhat more quickly, although frankly I find it to be excellent software overall.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Kevin
Telecommunications, 1-10 employees
More than a year
“Perfect for sleek presentations
Pros
Survey response technology wrapped in striking presentation, because it gives my forms a refined and contemporary appearance that feels very sleek.
Cons
The cost seems somewhat high and the capabilities are rather limited relative to the narrow scope of what the product actually provides.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Ty
Education Management, 1-10 employees
More than a year
“quick creation with attractive visual design
Pros
I found the platform exceptionally simple because the setup process for surveys was so easy and aligned, I could create forms quickly while also appreciating the attractive, well-designed visual presentation throughout.
Cons
Personally I can't point to any shortcomings in this tool it fulfilled my requirements for producing workplace surveys in a manner that was both smooth and rapid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Valerie
Environmental Services, 101-500 employees
More than a year
“flexible for choice input
Pros
One aspect I appreciate is that I can type in choices rather than being restricted to merely selecting from a list and I'm also able to choose more than one answer when appropriate.
Cons
I have no complaints because in my view it stands among the better survey tools available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Maria
E-Learning, 1-10 employees
More than a year
“time-saving and reliable tool
Pros
Great tool... I find it time-saving, reliable, user-friendly and flexible for clients/students.
Cons
Sometimes I find it often repetitive if audience isn't determined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stuart
Food Production, 101-500 employees
Free Trial
“professional polished forms for varied needs
Pros
Honestly now I am able to design a professional, visually appealing and diverse range of forms with it, producing polished results that suit different needs.
Cons
For my part the implementation and learning curve required quite a bit of time to master but after I finally got comfortable with it I have experienced no issues whatsoever.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Juan Manuel
Marketing and Advertising, 11-50 employees
Free Trial
“simple interface
Pros
I find the platform remarkably user-friendly and because of its simple interface I am able to craft personalized forms very quickly which considerably speeds up my workflow.
Cons
Using the free version I ran into significant restrictions such as limited limits on how many responses I can accept, caps on the number of forms I'm allowed to produce, constraints on the quantity of questions and fewer customization choices overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Aakash
Information Technology and Services, 101-500 employees
Less than 6 months
“user-friendly and fast tool
Pros
Extremely user-friendly interface and remarkably quick to move around and it's so simple that I can rapidly design, assemble and publish surveys without wasting time.
Cons
From my perspective even the entry-level subscription feels somewhat pricey considering the relatively limited set of features it includes so I question its value for the cost.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Jonathan
Education Management, 1-10 employees
More than a year
“Perfect advanced form builder
Pros
For my workflow this is an simple tool for building advanced forms and integrating them smoothly into my operations.
Cons
When I attempted to design a personality test with this platform I discovered it lacked several essential features I needed to build it properly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Madhura
Apparel & Fashion, 11-50 employees
More than a year
“polished and approachable design
Pros
I think this tool to be one of the most approachable, high-quality design platforms for constructing a broad spectrum of forms delivering a polished user experience.
Cons
Although I value the extensive array of design configurations, I frequently find myself uncertain about which input type or response setting is most appropriate for a given question which can make the process confusing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Lorelei
Non-Profit Organization Management, 101-500 employees
Less than 6 months
“efficient custom form setup
Pros
For my websites I consistently find it easy and efficient to configure custom forms which saves me time when gathering user input.
Cons
My only real issue is that it wasn't free because apart from that I genuinely enjoy all of its features and functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie
Computer Software, 11-50 employees
More than a year
“simple integration and use
Pros
I find it easy to use it integrates with our other martech tools easily and the interface is very polished.
Cons
Sometimes I feel limited by the lack of more extensive customization choices for template and question layouts which I would like to see expanded.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anastasia
Financial Services, 11-50 employees
More than a year
“quick creation and analysis
Pros
Remarkably easy to use tool thanks to a very simple interface that lets me build surveys in only a few minutes, selecting from a broad assortment of question types which I can readily customise to fit different needs, furthermore, it greatly aids in analysing the collected responses by offering both an at-a-glance summary and a detailed table containing all answers which I can export without hassle and subsequently filter using tags to focus on specific segments.
Cons
While I can embed surveys into emails quite easily, I've noticed they don't always present particularly elegantly in that environment which is a minor visual drawback, nevertheless, in my experience this issue can be addressed by applying additional customisation and tweaking the embedding code to better match the email layout and styling.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Evelyn
Marketing and Advertising, 11-50 employees
More than a year
“modern immersive form experience
Pros
What I appreciated most about this tool is the simple and immersive manner in which it reimagines the whole experience of answering forms, because its clean, modern interface not only looks great but also significantly simplifies both the creation and the completion of questionnaires.
Cons
I have experienced connection problems that can cause instability while the form is being executed, resulting in interruptions or unpredictable behaviour during the completion process which undermines overall reliability.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Deloris
Writing and Editing, 1-10 employees
Less than 6 months
“rapid data input transfer
Pros
In my experience I've found that this platform enables me to input my personal details rapidly and then transmit them to any recipient within mere seconds which saves me a great deal of time.
Cons
Honestly I have nothing to criticize everything has been flawless and I do not have any complaints to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
E-Learning, 1-10 employees
Less than a year
“dynamic AI-powered surveys
Pros
For me the system is remarkably easy to navigate and I appreciate its extensive customization options, simple AI integration and the capability to create dynamic, visually attractive surveys that truly engage respondents.
Cons
Nothing... I haven't found any drawbacks so far during my time using the product and thus cannot point to any substantive issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10