Mid Market, 51-100 employees
“friendly and quick help”
Pros
Its very user-friendly and the Uzio team responds quickly with helpful, friendly support whenever I need assistance.
Cons
The company's size means they sometimes struggle with staffing for bigger clients.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Small Business, 1-10 employees
“Good features but poor support”
Pros
The HR features have been really helpful as we started exploring HR assistance for our business.
Cons
Support we got was disappointing and felt like we were left to figure things out on our own most of the time.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Insurance, 51-100 employees
Less than 6 months
“Good Product could use a few added features”
Pros
This product is incredibly easy to use. While I have not explored all the features, it is been fantastic for clocking in and out and accessing important documents.
Cons
Once clocked in, I can not see what time it is or when I clocked in until I clock out. It should display this information along with the hours worked also the ability to add notes to old logs would be helpful for corrections.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“good app, missing key features”
Pros
App is incredibly user-friendly and I really like how simple the mobile clocking feature is. Having everything I need accessible in one centralized location makes my workflow so much smoother.
Cons
What I really don't like is that there's no way to check timeclock info through the website. The mobile app works fine but having that option online would be much better. Also you cant see your exact clock-in time until after you've clocked out, which is frustrating. There should be a way to view when you started each shift while your still logged in. Plus I haven't found any way to add notes to previous entries if something needs correcting.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Mid Market, 51-100 employees
“easy access but weak mobile app”
Pros
Easy access to payroll docs and benefits through a user-friendly interface makes everything convenient.
Cons
The time off calendar lacks detail when showing previous and pending requests which makes tracking difficult. I'm frustrated that the mobile app isn't fully developed yet. I really want to access my account through a more user-friendly app interface.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Machinery, 11-50 employees
More than a year
“Great Product”
Pros
The thing I loved most about this software was how easy it was to use.
Cons
The color scheme was the least appealing aspect of this software for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Great service, missing key tools”
Pros
Its very user friendly and the functionality works well for what I need. Their customer service team has been absolutely fantastic whenever I've reached out for help.
Cons
Missing multistate withholding support and you can't download reports in bulk which is very inconvenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Mid Market, 101-500 employees
“smooth data acces”
Pros
I like how smoothly it pulls in data from other team members and makes the benefits portal super accessible.
Cons
I haven't found any real issues with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than 6 months
“Recently onboarded”
Pros
The processes are very intuitive and the page is easy to navigate.
Cons
I have not found any dislikes yet; all the steps seem easy to follow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
Less than 6 months
“Perfect HR Platform!”
Pros
Onboarding, payroll and time tracking have never been easier!
Cons
Nothing I can dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
Less than 6 months
“Switched from Gusto and it was the best decision we made!”
Pros
The price for the added features is a no-brainer. Plus, the customer support is amazing.
Cons
there are no cons to mention; it is the truth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
Less than 6 months
“New User Feedback, at first Glance”
Pros
Setting up and completing tax documents is a breeze. The time off and sick leave process seems very straightforward.
Cons
I wish the app were more user-friendly and offered more features like company profiles, graphs, and mission statements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Medical Practice, 51-100 employees
Less than a year
“Everything in one place!”
Pros
I love having all our benefits in one place. Employees can easily fill out their choices whenever they want.
Cons
Everything has been great so far, I have not encountered any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Accounting, 1-10 employees
Less than 6 months
“Uzio is WAY better than Intuit”
Pros
This product is much easier to use than Intuit Online Payroll. It meets all our criteria, and the website is clean and simple. Navigating the dashboard and running payroll is a breeze.
Cons
It would be convenient if reports could be bulk downloaded, and multi-state withholding was supported.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than 6 months
“Super easy navigation and neat features”
Pros
Integrating our existing HR data for PTO and benefits has been seamless.
Cons
At the moment, everything was easy to navigate through.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mid Market, 51-100 employees
“Efficient mobile app and setup”
Pros
Really appreciate having a mobile app that works smoothly plus the transition from our old HR system was surprisingly smooth.
Cons
NO CONS so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“good idea overall but has some problems”
Pros
Such a relief to be done with paper timecards. Getting everything set up was easy and simple.
Cons
The geofence feature has issues since it tracks where you open the app instead of your actual login/logout location. There's no email notification when time-off requests get approved, so I have to keep checking the system manually. The website doesn't work well on mobile, I can't access certain features like time off requests when logging in through iPhone browsers. Even though the app store mentions you can view things like pay stubs, turns out those modules cost extra. Also frustrating that you can't access timesheets through the website.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Mid Market, 51-100 employees
“Clean and friendly design”
Pros
Clean and friendly interface but you'll want to check the Benefit Guide for more comprehensive information.
Cons
Actually I can't think of any real downsides, this has been the most amazing benefits enrollment platform I've encountered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“user friendly solution”
Pros
The navigation is simple, I can find what I need without any hassle. Everything feels smooth and user-friendly.
Cons
The comparison feature could be better. I wish I could view health plans with and without dependents side by side on one page instead of switching back and forth.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 11-50 employees
More than a year
“Uzio Producy is Great”
Pros
Uzio is making it quick for our staff to apply for all available insurances for themselves and their families. These benefits have been fantastic for our staff and others interested. We are excited to take advantage of the offers within Humana for the next year, helping us stay healthy and proactive about our health.
Cons
I have not been able to pinpoint any dislikes about this product. It allows viewing of employee birthdays and handling internal HR questions via the application. However, our HR teams would appreciate more integration with Microsoft applications for improved interaction with staff, including scheduling and recognition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10