Total 215 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

9%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

4.0

friendly and quick help

Pros

Its very user-friendly and the Uzio team responds quickly with helpful, friendly support whenever I need assistance.

Cons

The company's size means they sometimes struggle with staffing for bigger clients.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Small Business, 1-10 employees

3.0

Good features but poor support

Pros

The HR features have been really helpful as we started exploring HR assistance for our business.

Cons

Support we got was disappointing and felt like we were left to figure things out on our own most of the time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

I
Ian

Insurance, 51-100 employees

Less than 6 months

4.0

Good Product could use a few added features

Pros

This product is incredibly easy to use. While I have not explored all the features, it is been fantastic for clocking in and out and accessing important documents.

Cons

Once clocked in, I can not see what time it is or when I clocked in until I clock out. It should display this information along with the hours worked also the ability to add notes to old logs would be helpful for corrections.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Enterprise, 500+ employees

3.0

good app, missing key features

Pros

App is incredibly user-friendly and I really like how simple the mobile clocking feature is. Having everything I need accessible in one centralized location makes my workflow so much smoother.

Cons

What I really don't like is that there's no way to check timeclock info through the website. The mobile app works fine but having that option online would be much better. Also you cant see your exact clock-in time until after you've clocked out, which is frustrating. There should be a way to view when you started each shift while your still logged in. Plus I haven't found any way to add notes to previous entries if something needs correcting.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

A
Anonymous

Mid Market, 51-100 employees

3.0

easy access but weak mobile app

Pros

Easy access to payroll docs and benefits through a user-friendly interface makes everything convenient.

Cons

The time off calendar lacks detail when showing previous and pending requests which makes tracking difficult. I'm frustrated that the mobile app isn't fully developed yet. I really want to access my account through a more user-friendly app interface.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

R
Ross

Machinery, 11-50 employees

More than a year

5.0

Great Product

Pros

The thing I loved most about this software was how easy it was to use.

Cons

The color scheme was the least appealing aspect of this software for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

Great service, missing key tools

Pros

Its very user friendly and the functionality works well for what I need. Their customer service team has been absolutely fantastic whenever I've reached out for help.

Cons

Missing multistate withholding support and you can't download reports in bulk which is very inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 101-500 employees

5.0

smooth data acces

Pros

I like how smoothly it pulls in data from other team members and makes the benefits portal super accessible.

Cons

I haven't found any real issues with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jonathan

Food & Beverages, 51-100 employees

Less than 6 months

5.0

Recently onboarded

Pros

The processes are very intuitive and the page is easy to navigate.

Cons

I have not found any dislikes yet; all the steps seem easy to follow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cody

Food & Beverages, 11-50 employees

Less than 6 months

5.0

Perfect HR Platform!

Pros

Onboarding, payroll and time tracking have never been easier!

Cons

Nothing I can dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bobby

Food & Beverages, 11-50 employees

Less than 6 months

5.0

Switched from Gusto and it was the best decision we made!

Pros

The price for the added features is a no-brainer. Plus, the customer support is amazing.

Cons

there are no cons to mention; it is the truth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anna

Food & Beverages, 11-50 employees

Less than 6 months

3.0

New User Feedback, at first Glance

Pros

Setting up and completing tax documents is a breeze. The time off and sick leave process seems very straightforward.

Cons

I wish the app were more user-friendly and offered more features like company profiles, graphs, and mission statements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

T
Tiffanie

Medical Practice, 51-100 employees

Less than a year

5.0

Everything in one place!

Pros

I love having all our benefits in one place. Employees can easily fill out their choices whenever they want.

Cons

Everything has been great so far, I have not encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B
Bryan

Accounting, 1-10 employees

Less than 6 months

5.0

Uzio is WAY better than Intuit

Pros

This product is much easier to use than Intuit Online Payroll. It meets all our criteria, and the website is clean and simple. Navigating the dashboard and running payroll is a breeze.

Cons

It would be convenient if reports could be bulk downloaded, and multi-state withholding was supported.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Josiah

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Super easy navigation and neat features

Pros

Integrating our existing HR data for PTO and benefits has been seamless.

Cons

At the moment, everything was easy to navigate through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CC
Cody C.

Mid Market, 51-100 employees

5.0

Efficient mobile app and setup

Pros

Really appreciate having a mobile app that works smoothly plus the transition from our old HR system was surprisingly smooth.

Cons

NO CONS so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

3.0

good idea overall but has some problems

Pros

Such a relief to be done with paper timecards. Getting everything set up was easy and simple.

Cons

The geofence feature has issues since it tracks where you open the app instead of your actual login/logout location. There's no email notification when time-off requests get approved, so I have to keep checking the system manually. The website doesn't work well on mobile, I can't access certain features like time off requests when logging in through iPhone browsers. Even though the app store mentions you can view things like pay stubs, turns out those modules cost extra. Also frustrating that you can't access timesheets through the website.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Mid Market, 51-100 employees

5.0

Clean and friendly design

Pros

Clean and friendly interface but you'll want to check the Benefit Guide for more comprehensive information.

Cons

Actually I can't think of any real downsides, this has been the most amazing benefits enrollment platform I've encountered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

user friendly solution

Pros

The navigation is simple, I can find what I need without any hassle. Everything feels smooth and user-friendly.

Cons

The comparison feature could be better. I wish I could view health plans with and without dependents side by side on one page instead of switching back and forth.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

L
Lenin

Information Technology and Services, 11-50 employees

More than a year

5.0

Uzio Producy is Great

Pros

Uzio is making it quick for our staff to apply for all available insurances for themselves and their families. These benefits have been fantastic for our staff and others interested. We are excited to take advantage of the offers within Humana for the next year, helping us stay healthy and proactive about our health.

Cons

I have not been able to pinpoint any dislikes about this product. It allows viewing of employee birthdays and handling internal HR questions via the application. However, our HR teams would appreciate more integration with Microsoft applications for improved interaction with staff, including scheduling and recognition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10