Retail, 500+ employees
More than a year
“Recommend 100%”
Pros
UZiO simplifies the benefits enrollment process every year with its user-friendly software. The website is straightforward and easy to use.
Cons
Our company solely uses UZIO for specific features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
Less than a year
“User Friendly software”
Pros
Everything is easily accessible, instructions are user-friendly and clear and making selections is seamless with smooth transitions.
Cons
Currently, none; there have not been any errors, and everything is user-friendly and easy to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“convenient all-in-one place”
Pros
Being able to see all my information in one place is really convenient and saves me from jumping between different platforms constantly.
Cons
Nothing really stands out as a major issue for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Great customer support!”
Pros
For me, the customer support team here truly stands in a league of its own, they aren't just responsive but genuinely proactive in helping me find solutions.
Cons
Hard to track what I've paid each pay period which is frustrating when trying to manage my budget.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Construction, 11-50 employees
Less than 6 months
“AMAZING HR SYSTEM!!!”
Pros
The user interface for UZIO is fantastic. Finding important documents is a breeze, and it is much easier to use compared to other programs we have used in the past. Plus, I have heard from our boss that the pricing is better.
Cons
I do not have any major issues with UZIO or the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“runs on autopilot”
Pros
Everything runs on autopilot with staff management which frees me up to focus on other important tasks around here.
Cons
The W-2 handling process could really use some improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 101-500 employees
“imple for the whole team”
Pros
interface is really simple and makes it easy for our team to handle all their information without any issue.
Cons
Nothing comes to mind that bothers me about this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“bad org chart”
Pros
Quick access to my PTO balance and can easily check upcoming birthdays. Payroll information is right there when I need it and the dashboard makes everything simple to find.
Cons
The org chart feature is a nightmare to use and honestly, the interactive elements just get in the way, totally unnecessary.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
5
Mid Market, 51-100 employees
“nothing special”
Pros
My first impression of the payroll platform is that it's pleasingly simple to grasp. The setup was clear and the core features seem accessible from a central hub.
Cons
I might not be using it right or don't know enough about it yet but honestly this system hasn't wowed me compared to our previous solution.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
Mid Market, 101-500 employees
“Great support and simple to use”
Pros
I love how responsive their support team is, whenever I run into an issue or have questions, I know exactly who to reach out to and they get back to me fast. The platform itself is also pretty simple to use.
Cons
I'd like to customize the payroll register setup a bit more but I haven't really dug deep to see if thats already an option.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“competitive price and great help”
Pros
The pricing is really competitive compared to other options out there. I find the dashboard simple and easy to use. Customer support has been great when I've needed help.
Cons
I haven't really run into any issues or complaints with this system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“an incredible partnership”
Pros
We've built an incredible partnership with UZIO and their support team goes above and beyond to help us out.
Cons
The portal works great and I honestly can't think of anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“Everything in one place”
Pros
I really appreciate having everything consolidated, payroll, HR and benefits all work together smoothly in one comprehensive platform.
Cons
I wish the interface wasn't so heavily focused on benefits & it can feel overwhelming at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“lightened my workload a lot”
Pros
It has really lightened my workload when it comes to handling tax filings, creating paychecks and keeping track of employee benefits.
Cons
Can't think of any major complaints at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
Less than a year
“Amazing portal”
Pros
We were using expensive software before but when we tried the free trial of UZIO, we were impressed. It has all the necessary features at affordable pricing, and the customer service is top-notch. We are loving it.
Cons
Nothing so far. It seems to have almost all the features a small business needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“Simple with great features”
Pros
Navigation is simple and there's this great feature that shows employees exactly what their paycheck deductions will be for each benefit they choose. Really helps with transparency.
Cons
I had to rely on our broker to access certain features that weren't available on my end and some functionality seems hidden in the back-end system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Mid Market, 101-500 employees
“good support, setup was tricky”
Pros
The setup support team was really helpful when I had questions and concerns, they handled everything smoothly.
Cons
Setting up payroll wasn't the most simpliest process and I found myself needing to reach out for help. Fortunately the support team walked me through everything without much trouble.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Enterprise, 500+ employees
“very user-friendly software”
Pros
Portal is so user friendly, I barely needed any guidance to figure things out.
Cons
I honestly can't think of anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 1-10 employees
More than a year
“Ease of Use”
Pros
Both clients and staff find it very user-friendly.
Cons
It lacks robust decision support and file feeds could be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, 1-10 employees
Less than 6 months
“Great new product in a crowded space”
Pros
Integrating was a breeze, and their team is responsive and amazing. The features cover everything we need, making it a game-changer for simplifying and improving benefits for our team.
Cons
Features are still being developed, especially in Payroll. But once completed it'll likely be the most straightforward payroll product available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10