Total 123 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

14%

3

Stars

4%

2

Stars

2%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jessica

Computer Software, 51-100 employees

More than a year

4.0

“This is a great platform”

Pros

Zenefits is a fantastic platform, easy to use and navigate. It combines hiring, benefits, handbooks and document storage all in one place.

Cons

The bank information doesn't transfer to Paychex. However, this may be an issue with Paychex rather than Zenefits.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B
Bryan

Healthcare, 1-10 employees

Less than a year

5.0

“Zenefits is great”

Pros

Zenefits is fantastic! The interface is clean and user-friendly, making it convenient for both me and my staff.

Cons

There's a lack of detail on payroll statements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jessica

IT, 51-100 employees

More than a year

4.0

“This is a great platform”

Pros

Zenefits is a fantastic platform for hiring, benefits, and document storage, with an intuitive interface.

Cons

Bank info doesn't transfer to Paychex. This might be a Paychex issue, though.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8