Zenefits Reviews

“Great HR Software

Pros

I found it incredibly easy to use, and it provided all the necessary information I needed.

Cons

I wasn't fond of the excessive number of emails I received for every update.

“Highly recommend Zenefits

Pros

The employee onboarding and timekeeping features are extremely beneficial. They bring transparency to employees, eliminating any confusion regarding hours worked and available or used PTO.

Cons

It would be convenient if the insurance card could be directly downloaded from the app.

“Great product for growing companies!

Pros

It's remarkably straightforward to navigate, suitable for users of all levels.

Cons

From my perspective, I don't have any features I dislike. The aspects I use in Zenefits are extremely user friendly without unnecessary clutter.

“Zenefits!

Pros

It's user-friendly, and support is readily available.

Cons

I haven't faced any drawbacks. All my questions have been answered promptly and professionally.

“Excellent HR Tool

Pros

Conveniently accessible through one portal, with everything consolidated on a single website.

Cons

Navigation can be a bit challenging at times.

“Zenefits is a go to product

Pros

Navigation is straightforward, with a great user interface.

Cons

It's challenging to reach specific contacts within your company.

“Zenefits is great!

Pros

The integration process and inputting employee data are both very straightforward.

Cons

Every aspect of the software is straightforward to use. However, contacting a direct person for issues could be improved.

“Zenefits is great for our company

Pros

It seamlessly integrates with our other applications, and their customer service is top-notch.

Cons

I haven't found anything that I dislike about Zenefits.

“Great value with great service!

Pros

I appreciate the abundance of features offered by Zenefits for a reasonable price, as well as their excellent customer service.

Cons

I haven't encountered any limitations because I haven't needed more than the current services it offers. I understand that additional features may come at an additional cost.

“Zenefits review

Pros

The Zenefits team is always helpful and supportive, providing valuable assistance whenever needed.

Cons

Reporting and integrations could be a bit more comprehensive.

“Good bang for your buck

Pros

With limited HR resources, Zenefits makes it easy for our small office to manage HR tasks efficiently.

Cons

I sometimes wish their customer response time was a bit faster.

“One Stop HR Solution

Pros

Zenefits simplifies payroll processing and new hire onboarding, reducing the need for paperwork.

Cons

They used to have a support phone number connecting to a live service representative. I wish they would reintroduce that feature or perhaps implement an online chat or talk function for quicker assistance.

“Zenefits is a all in one HR & Payroll & Benefits Solution

Pros

Setting up Zenefits was effortless, and it saves us a lot of time while ensuring compliance.

Cons

Honestly, there's nothing I dislike about Zenefits.

“Great for onboarding!

Pros

Zenefits has been indispensable for onboarding, benefits, and payroll management.

Cons

Occasionally, the customer support response time is slow.

“Easy to Use and Multifaceted

Pros

Zenefits is an innovative HR tool that's exceptionally easy to use. Updating personal information and referring to the Organization Chart is a breeze.

Cons

The pay stub feature can be a tad confusing, and the wait times during phone calls are a bit lengthy.

“Super Easy to use

Pros

I particularly enjoy the features for payroll, timekeeping, and health benefits.

Cons

I had no trouble understanding Zenefits; I absolutely love it.

“Trusted Partnership

Pros

Zenefits excels in organizing and explaining HR matters, particularly payroll, which is incredibly user-friendly.

Cons

The phone wait time could be improved.

“Zenefits is not great

Pros

The initial experience was great, but unfortunately, things went downhill after a corporate acquisition.

Cons

It's frustrating that there's no way to pull a single report showing how the payroll corresponds to bank transactions. Sometimes, there are significant discrepancies between the reports and bank debits, and tech support hasn't been very helpful in resolving this issue.

“Extremely user- friendly! Best HR platform I've ever used

Pros

It's fantastic that it's an all-in-one application, eliminating the need to switch between multiple windows. Tracking employee hours is transparent and precise.

Cons

I'm not fond of the inability to directly download insurance cards. While there's an option on the app, it might be disabled for my company. However, Zenefits does provide contact details for the insurance companies, simplifying the process.

“Zenefits - WSPA Review

Pros

It's easy to use for both administrators and employees.

Cons

Reminders are sent but can't be easily removed from the home page of my administrator section.