Zenefits Reviews

Pros

It seamlessly integrates with our other applications, and their customer service is top-notch.

Cons

I haven't found anything that I dislike about Zenefits.

Pros

I appreciate the abundance of features offered by Zenefits for a reasonable price, as well as their excellent customer service.

Cons

I haven't encountered any limitations because I haven't needed more than the current services it offers. I understand that additional features may come at an additional cost.

Pros

The Zenefits team is always helpful and supportive, providing valuable assistance whenever needed.

Cons

Reporting and integrations could be a bit more comprehensive.

Pros

With limited HR resources, Zenefits makes it easy for our small office to manage HR tasks efficiently.

Cons

I sometimes wish their customer response time was a bit faster.

Pros

Zenefits simplifies payroll processing and new hire onboarding, reducing the need for paperwork.

Cons

They used to have a support phone number connecting to a live service representative. I wish they would reintroduce that feature or perhaps implement an online chat or talk function for quicker assistance.

Pros

Setting up Zenefits was effortless, and it saves us a lot of time while ensuring compliance.

Cons

Honestly, there's nothing I dislike about Zenefits.

Pros

Zenefits has been indispensable for onboarding, benefits, and payroll management.

Cons

Occasionally, the customer support response time is slow.

Pros

Zenefits is an innovative HR tool that's exceptionally easy to use. Updating personal information and referring to the Organization Chart is a breeze.

Cons

The pay stub feature can be a tad confusing, and the wait times during phone calls are a bit lengthy.

Pros

I particularly enjoy the features for payroll, timekeeping, and health benefits.

Cons

I had no trouble understanding Zenefits; I absolutely love it.

Pros

Zenefits excels in organizing and explaining HR matters, particularly payroll, which is incredibly user-friendly.

Cons

The phone wait time could be improved.

Pros

The initial experience was great, but unfortunately, things went downhill after a corporate acquisition.

Cons

It's frustrating that there's no way to pull a single report showing how the payroll corresponds to bank transactions. Sometimes, there are significant discrepancies between the reports and bank debits, and tech support hasn't been very helpful in resolving this issue.

Pros

It's fantastic that it's an all-in-one application, eliminating the need to switch between multiple windows. Tracking employee hours is transparent and precise.

Cons

I'm not fond of the inability to directly download insurance cards. While there's an option on the app, it might be disabled for my company. However, Zenefits does provide contact details for the insurance companies, simplifying the process.

Pros

It's easy to use for both administrators and employees.

Cons

Reminders are sent but can't be easily removed from the home page of my administrator section.

Pros

Zenefits offers excellent value for small organizations in managing HR.

Cons

The lack of a dedicated customer service representative is a drawback.

Pros

Simplified payroll and PTO management are crucial for us.

Cons

Performance management is decent, but time scheduling could be cumbersome with more than 10 employees.

Pros

Gathering information is effortlessly done; the interface is very intuitive.

Cons

My only minor gripe is that it could have a more appealing visual design; it seems a bit plain.

Pros

I appreciate the platform's simplicity and how it caters to the user's needs.

Cons

Perhaps they could introduce more tools in the future.

Pros

Using Zenefits has saved me considerable time and reduced errors in payroll and HR operations.

Cons

Customer service responses can be a bit slow, and setting up PTO for part-time employees was trickier and more time-consuming than expected.

Pros

It's the most efficient software I've used for HR protocols.

Cons

Honestly, I don't think anything could be added or removed to improve this software.

Pros

I love how effortless and intuitive the platform is. It's a true provider that prioritizes user experience.

Cons

In the future, they could consider adding more tools.