Total 15 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

20%

3

Stars

20%

2

Stars

20%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JM

J. Miller

Miller Family, N/A employees

5.0
August 2023

Exceptional Home Insurance

Pros

Grange Insurance Companys home insurance coverage has exceeded our expectations. Their policies are comprehensive and the claims process was smooth and efficient.

Cons

The communication about policy changes and updates could be more proactive.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

DW

D. Wilson

Wilson Construction, 1-10 employees

2.0
August 2023

Lackluster Claims Handling

Pros

The initial interactions with Grange Insurance Companys sales team were positive. However, the claims process left much to be desired. Our claim was mishandled, leading to unnecessary delays and frustration.

Cons

The lack of transparency and clear communication during the claims process made our experience with Grange Insurance less than satisfactory.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

SA

S. Anderson

Anderson Tech Solutions, 1-10 employees

3.0
August 2023

Reliable Partner

Pros

Grange Insurance Company has been a reliable partner for our technology company. Their coverage options for technology businesses are comprehensive and tailored to our industrys unique risks.

Cons

The process of filing and tracking claims could be more streamlined for faster resolution.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

RT

R. Thompson

Individual, N/A employees

5.0
July 2023

Peace of Mind

Pros

Grange Insurance Companys homeowners insurance provided us with peace of mind. Their comprehensive coverage options and responsive customer support have made us feel secure in protecting our home and belongings.

Cons

We have not encountered any negative experiences with Grange Insurance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AC

A. Carter

Carter Family, N/A employees

2.0
July 2023

Unsatisfactory Auto Coverage

Pros

Grange Insurance Company offered competitive rates for auto insurance, but their coverage options were limited. The policy did not fully meet our needs.

Cons

We faced difficulty in reaching their customer service for clarifications and questions about our policy terms.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

6

EL

E. Lee

Lee Manufacturing, 51-100 employees

3.0
July 2023

Comprehensive Protection

Pros

Grange Insurance Companys business insurance coverage has provided us with comprehensive protection against various risks. Their team has been responsive and helpful in addressing our insurance needs.

Cons

Weve encountered some challenges with policy updates and modifications, leading to minor confusion.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

MT

M. Thompson

Thompson Manufacturing, 11-50 employees

2.0
July 2023

Disappointing Experience

Pros

Grange Insurance Companys rates were initially appealing, but our experience with their claims process has been disappointing. We encountered delays and lack of clarity throughout the process.

Cons

Communication from their claims department was poor, and we faced challenges getting timely updates on our claim status.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

6

BL

B. Lewis

Lewis Consulting, 1-10 employees

3.0
July 2023

Helpful Customer Service

Pros

Grange Insurance Companys customer service team has been helpful and attentive to our questions and concerns. They have provided clear explanations about our coverage options.

Cons

We experienced a delay in receiving policy documents after signing up, which caused a minor inconvenience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SP

S. Patel

Patel Technologies, 51-100 employees

5.0
July 2023

Reliable and Professional

Pros

Grange Insurance Companys commercial auto coverage has been essential for our fleet. Their efficient claims handling and thorough understanding of our business needs make them a reliable partner in risk management.

Cons

No major complaints to share. The overall experience has been highly satisfactory.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

RM

R. Martinez

Martinez Automotive, 11-50 employees

4.0
June 2023

Solid Auto Coverage

Pros

Grange Insurance Companys auto insurance coverage has proven to be solid and reliable for our fleet of vehicles. It offers the necessary protection against accidents and damages.

Cons

The premiums for our commercial auto insurance can get a bit expensive, impacting our overall budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

LR

L. Rodriguez

Rodriguez Family Dentistry, 1-10 employees

5.0
June 2023

Exceptional Service

Pros

Grange Insurance Company has been our trusted partner for business insurance. Their attention to detail, prompt responses, and comprehensive coverage options have exceeded our expectations. The personalized service is truly remarkable.

Cons

None to mention. Our experience has been consistently positive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

LW

L. Williams

Williams Family, N/A employees

5.0
May 2023

Exceptional Service

Pros

Grange Insurance Companys life insurance coverage has provided exceptional financial security for our familys future. Their agents were knowledgeable and guided us through the process with care.

Cons

The initial setup and application process for life insurance required a bit more documentation than expected.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

CJ

C. Johnson

Johnson Construction, 1-10 employees

4.0
April 2023

Tailored Solutions

Pros

Grange Insurance Company offers tailored insurance solutions that suit our construction businesss specific needs. Their business insurance coverage has been effective in mitigating potential risks and liabilities.

Cons

Weve experienced occasional delays in claims processing, which can be a bit frustrating when we need prompt assistance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

MP

M. Patel

Patel Family, N/A employees

5.0
March 2023

Peace of Mind

Pros

Grange Insurance Company provides us with the peace of mind knowing that our home and belongings are well-protected. Their home insurance coverage is comprehensive, and their customer service is excellent.

Cons

The pricing for their coverage can be a bit on the higher side compared to some other providers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AT

A. Thompson

Thompson Enterprises, 11-50 employees

4.0
February 2023

Reliable Coverage

Pros

Grange Insurance Company offers reliable and comprehensive coverage options for our business. Their prompt claims assistance and personalized service have been invaluable in ensuring our assets are protected.

Cons

While their coverage is strong, navigating their online portal for policy management can be a bit confusing at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7