Grange Insurance Reviews
Total 15 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars20%
3
Stars20%
2
Stars20%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
J. Miller
Miller Family, N/A employees
“Exceptional Home Insurance
Pros
Grange Insurance Companys home insurance coverage has exceeded our expectations. Their policies are comprehensive and the claims process was smooth and efficient.
Cons
The communication about policy changes and updates could be more proactive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
D. Wilson
Wilson Construction, 1-10 employees
“Lackluster Claims Handling
Pros
The initial interactions with Grange Insurance Companys sales team were positive. However, the claims process left much to be desired. Our claim was mishandled, leading to unnecessary delays and frustration.
Cons
The lack of transparency and clear communication during the claims process made our experience with Grange Insurance less than satisfactory.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
S. Anderson
Anderson Tech Solutions, 1-10 employees
“Reliable Partner
Pros
Grange Insurance Company has been a reliable partner for our technology company. Their coverage options for technology businesses are comprehensive and tailored to our industrys unique risks.
Cons
The process of filing and tracking claims could be more streamlined for faster resolution.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
R. Thompson
Individual, N/A employees
“Peace of Mind
Pros
Grange Insurance Companys homeowners insurance provided us with peace of mind. Their comprehensive coverage options and responsive customer support have made us feel secure in protecting our home and belongings.
Cons
We have not encountered any negative experiences with Grange Insurance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
A. Carter
Carter Family, N/A employees
“Unsatisfactory Auto Coverage
Pros
Grange Insurance Company offered competitive rates for auto insurance, but their coverage options were limited. The policy did not fully meet our needs.
Cons
We faced difficulty in reaching their customer service for clarifications and questions about our policy terms.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
6
E. Lee
Lee Manufacturing, 51-100 employees
“Comprehensive Protection
Pros
Grange Insurance Companys business insurance coverage has provided us with comprehensive protection against various risks. Their team has been responsive and helpful in addressing our insurance needs.
Cons
Weve encountered some challenges with policy updates and modifications, leading to minor confusion.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
M. Thompson
Thompson Manufacturing, 11-50 employees
“Disappointing Experience
Pros
Grange Insurance Companys rates were initially appealing, but our experience with their claims process has been disappointing. We encountered delays and lack of clarity throughout the process.
Cons
Communication from their claims department was poor, and we faced challenges getting timely updates on our claim status.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
6
B. Lewis
Lewis Consulting, 1-10 employees
“Helpful Customer Service
Pros
Grange Insurance Companys customer service team has been helpful and attentive to our questions and concerns. They have provided clear explanations about our coverage options.
Cons
We experienced a delay in receiving policy documents after signing up, which caused a minor inconvenience.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
S. Patel
Patel Technologies, 51-100 employees
“Reliable and Professional
Pros
Grange Insurance Companys commercial auto coverage has been essential for our fleet. Their efficient claims handling and thorough understanding of our business needs make them a reliable partner in risk management.
Cons
No major complaints to share. The overall experience has been highly satisfactory.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
R. Martinez
Martinez Automotive, 11-50 employees
“Solid Auto Coverage
Pros
Grange Insurance Companys auto insurance coverage has proven to be solid and reliable for our fleet of vehicles. It offers the necessary protection against accidents and damages.
Cons
The premiums for our commercial auto insurance can get a bit expensive, impacting our overall budget.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
L. Rodriguez
Rodriguez Family Dentistry, 1-10 employees
“Exceptional Service
Pros
Grange Insurance Company has been our trusted partner for business insurance. Their attention to detail, prompt responses, and comprehensive coverage options have exceeded our expectations. The personalized service is truly remarkable.
Cons
None to mention. Our experience has been consistently positive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
L. Williams
Williams Family, N/A employees
“Exceptional Service
Pros
Grange Insurance Companys life insurance coverage has provided exceptional financial security for our familys future. Their agents were knowledgeable and guided us through the process with care.
Cons
The initial setup and application process for life insurance required a bit more documentation than expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
C. Johnson
Johnson Construction, 1-10 employees
“Tailored Solutions
Pros
Grange Insurance Company offers tailored insurance solutions that suit our construction businesss specific needs. Their business insurance coverage has been effective in mitigating potential risks and liabilities.
Cons
Weve experienced occasional delays in claims processing, which can be a bit frustrating when we need prompt assistance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
M. Patel
Patel Family, N/A employees
“Peace of Mind
Pros
Grange Insurance Company provides us with the peace of mind knowing that our home and belongings are well-protected. Their home insurance coverage is comprehensive, and their customer service is excellent.
Cons
The pricing for their coverage can be a bit on the higher side compared to some other providers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
A. Thompson
Thompson Enterprises, 11-50 employees
“Reliable Coverage
Pros
Grange Insurance Company offers reliable and comprehensive coverage options for our business. Their prompt claims assistance and personalized service have been invaluable in ensuring our assets are protected.
Cons
While their coverage is strong, navigating their online portal for policy management can be a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7