Overall Rating
Based on 14 users reviews
3.6
Rating Distribution
Positive
79%
Neutral
21%
Negative
0%
14 Review(s)
Last Updated Mar 10, 2025
Based on 14 users reviews
3.6
Positive
79%
Neutral
21%
Negative
0%
Total 14 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars7%
4
Stars71%
3
Stars0%
2
Stars21%
1
Stars0%
Share your experience
M. Patel
Retail , 1-10 employees
“Peace of Mind for Business Owners
Pros
Patel Grocery Store has found Travelers Insurance INC. to be a valuable partner in providing peace of mind. Their coverage options for small businesses are extensive and have given us the confidence to navigate potential risks.
Cons
While the customer service team is generally helpful, response times during peak hours could be improved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
R. Patel
Food Services , 11-50 employees
“Limited Catering Coverage
Pros
Patel Restaurant Group found Travelers Insurance INC.s catering coverage to be limited and not well-suited for our needs. The lack of customization options left us exposed to potential risks.
Cons
The online portal for policy management was cumbersome to navigate, and accessing necessary documents often proved to be time-consuming.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
4
S. Hernandez
Construction, 11-50 employees
“Valuable Partnership
Pros
Travelers Insurance INC. has become a valuable partner for Hernandez Construction. Their tailored solutions for the construction industry have helped us manage risks effectively and focus on delivering quality projects.
Cons
The policy renewal process could be more streamlined, as it currently involves multiple steps and documentation.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7