Last Updated
Overview
Overall Rating
Based on 69 users reviews
4.6
Rating Distribution
Positive
94%
Neutral
6%
Negative
0%
Starting Price
USD20
seat/month
CharityTracker Specifications
- Case Management
- Document Management
- Client Management (CRM)
- Billing & Invoicing
What Is CharityTracker?
Overview
CharityTracker offers a dynamic CRM solution to organizations that strive to make an effective difference in the community. It is an easy and affordable option, featuring an environment that is HIPAA-compliant and supporting over 20,000 users from all over the world. CharityTracker has a comprehensive suite through which one can better serve their clientele, make informed decisions on data, and build partnerships. It works with organizations to bring a positive impact on the community.
CharityTracker Pricing
CharityTracker price is available through three plans, as mentioned below:
- Basic Plan: $20/user/month
- Plus Plan: $40/user/month
- Pro Plan: $60/user/month
Disclaimer: The pricing is subject to change.
CharityTracker Integrations
Who Is CharityTracker For?
CharityTracker is used in a variety of sectors and industries such as:
- Churches
- Hospitals & Healthcare
- Disaster Recovery
- Food Bank & Pantry
- Human Services
- Clearing Houses
- Social Work
- Domestic Violence
Is CharityTracker Right For You?
CharityTracker software is the right choice due to its intuitive interface, real-time reporting, and customizable features. It excels in managing client information and tracking donations, making it perfect for non-profits and community service organizations. Its robust support and streamlined operations enhance efficiency, ensuring effective charitable activities and services management.
Do you still have questions about choosing CharityTracker for your legal firm? Call (661) 384-7070 for expert guidance and support from our customer service team.
CharityTracker Features
Case Intake
This essential feature records and manages demographic community data, allowing for effective assistance, documentation, and goal setting. By organizing information comprehensively, it ensures that each client receives personalized care.
Kiosk/Remote Intake
This time-saving feature enables clients to complete their intake forms and request assistance digitally from anywhere. It greatly reduces the administrative burden on staff and allows them to optimize their time for other critical tasks.
Client IDs + Barcode Scanning
This robust feature integrates barcode scanning to streamline client service processes. Speeding up client identification and minimizing manual data entry reduces wait times and enhances service efficiency.
Create & Track Outcomes
This vital feature tracks every client interaction to measure the impact of services and track outcomes. It provides valuable insights into service effectiveness, helping organizations work towards client self-sustainability and improved outcomes.
Customizable Assessments
This important feature allows for the creation of tailored assessments, enabling meaningful data collection. It helps demonstrate organizational impact to the financers/funders and ensures that assessments align with specific goals and needs.
CharityTracker Reviews
Total 69 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars26%
3
Stars6%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 500+ employees
More than a year
“Excellent for group communication and reports”
Pros
The bulletin feature made communicating with a large group really simple. It is also helpful that our agency can edit its own entries and the customizable reports are very useful.
Cons
We had to keep re-uploading the same Release of Information forms every time we added a new family member. The service description box also does not have any formatting options, so we had to create our own strict rules for how to write entries.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Alternative Medicine, 11-50 employees
Less than 6 months
“A really great & simple product”
Pros
This is a really great product, it is easy to use, super helpful and I have not had a single issue, everything works smoothly and is very user-friendly. Amazing, amazing!
Cons
It can be a little slow sometimes but other than that, I don't have any complaints. It is a great and very helpful product overall.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
Less than a year
“Gets the basic job done”
Pros
It is fine for what it is but it is not the best tool I've used. I personally prefer Salesforce but this one gets the job done.
Cons
It does not connect with other platforms we use daily like Salesforce which would be really helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Does CharityTracker offer an API?
No, CharityTracker does not offer an API.
Does CharityTracker support mobile devices?
No, CharityTracker does not support mobile devices.
What other apps does CharityTracker integrate with?
CharityTracker still needs to provide the integration details on its website.
What language does CharityTracker support?
CharityTracker supports only the English language.
What types of pricing plans does CharityTracker offer?
The CharityTracker cost is covered through three plans. A Basic plan is $20/user/month, a Plus plan is $40.00/user/month, and a Pro plan is $60.00/user/month.
Who are the typical users of CharityTracker?
Typical users of CharityTracker are organizations involved in charitable activities such as social work, churches, domestic violence, human services, clearing houses, food banks and pantries, disaster recovery, and hospitals and healthcare.
What level of support does CharityTracker offer?
CharityTracker provides support through phone, live chat, email, and FAQs/forums.