CharityTracker

CharityTracker Reviews

Claimed

Claimed

Total 69 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

26%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sherissa

Real Estate, 11-50 employees

Less than a year

5.0
February 2023

CharityTracker is awesome!

Pros

This software is quite simple and easy to use with plenty of customization options to meet anyone's needs.

Cons

I feel like they charge a lot more for this product. Maybe because it is actually really that good. But the issue is that the price is too high for small business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abderrahim

Construction, 1-10 employees

Free Trial

5.0
January 2023

Great team to work with

Pros

I like Charity Tracker user friendly interface and easily accessible features. Plus it provides detailed reporting and analytics that help nonprofit organizations track their progress and make decisions based on data.

Cons

It is not a mjor concern but design could be a bit cooler. That is all I have to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emily

Computer Hardware, 11-50 employees

Free Trial

5.0
January 2023

Worth every penny

Pros

We conducted a trial run for the nonprofit I manage and are now ready to purchase the software. It includes everything we require for our mental health program from assessments to client intakes to signatures.

Cons

Charity Tracker is a bit expensive if you need many users but I believe the investment is worth it for the time saved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

mohamed

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0
December 2022

An okay experience with CharityTracker

Pros

Charity Tracker delivers accurate information quickly which allows us to identify anyone who might be repeating data to access additional services, which eventually helps me assist customers more efficiently.

Cons

It is frustrating that I cannot quickly create reports and I also cannot return to the tab without starting over and re-entering and editing the data.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K

Kimberly

Graphic Design, 500+ employees

More than a year

5.0
November 2022

Adds accountability for everyone

Pros

When clients come to us seeking funds for different needs, I can quickly identify who has supported these requests in the past including the amount, date and organization. Also this allows us to use our funds in a better manner to assist those who genuinely need help, rather than those who may be taking advantage of charitable resources.

Cons

I wish all charities and organizations used Charity Tracker software so it could be more universal. Well I am not sure how the company could address this but it is a little wish or you can say concern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sheri

Publishing, 51-100 employees

Less than 6 months

5.0
November 2022

Helpful for religious organizations

Pros

Charity Tracker user interfaces across multiple platforms make tracking much simpler and allow for better management and measurement of data. It also improves communication among members.

Cons

There are many features we have not used yet and it is fault from my side but I feel like they have the potential to be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rayan

Chemicals, 500+ employees

Free Trial

5.0
September 2022

A solid option

Pros

I use this for my nonprofit clients and it is an excellent tracking tool. I also like that it is user friendly and easy to navigate even for someone who isn't very tech savvy.

Cons

Have not got a chance to notice any drawbacks yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ

Marie Jeanne

Accounting, 1-10 employees

Less than a year

4.0
August 2022

Best case management tool out there

Pros

The aspect I liked most about Charity Tracker software is its case management functionality, which I find easy to use.

Cons

What I like the least is that not all organizations use it sadly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

R

Ryan

Internet, 1-10 employees

Less than a year

5.0
July 2022

Helps keep you on track

Pros

It allows me to track my projects with clients and prevents any confusion or overlap. Charity Tracker is a great way to keep my goals in focus and ensure I achieve them.

Cons

No issues to report as I feel Charity Tracker is the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10