CharityTracker Reviews
Total 69 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars26%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sherissa
Real Estate, 11-50 employees
Less than a year
“CharityTracker is awesome!
Pros
This software is quite simple and easy to use with plenty of customization options to meet anyone's needs.
Cons
I feel like they charge a lot more for this product. Maybe because it is actually really that good. But the issue is that the price is too high for small business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abderrahim
Construction, 1-10 employees
Free Trial
“Great team to work with
Pros
I like Charity Tracker user friendly interface and easily accessible features. Plus it provides detailed reporting and analytics that help nonprofit organizations track their progress and make decisions based on data.
Cons
It is not a mjor concern but design could be a bit cooler. That is all I have to say.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Computer Hardware, 11-50 employees
Free Trial
“Worth every penny
Pros
We conducted a trial run for the nonprofit I manage and are now ready to purchase the software. It includes everything we require for our mental health program from assessments to client intakes to signatures.
Cons
Charity Tracker is a bit expensive if you need many users but I believe the investment is worth it for the time saved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
mohamed
Non-Profit Organization Management, 1-10 employees
Less than a year
“An okay experience with CharityTracker
Pros
Charity Tracker delivers accurate information quickly which allows us to identify anyone who might be repeating data to access additional services, which eventually helps me assist customers more efficiently.
Cons
It is frustrating that I cannot quickly create reports and I also cannot return to the tab without starting over and re-entering and editing the data.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kimberly
Graphic Design, 500+ employees
More than a year
“Adds accountability for everyone
Pros
When clients come to us seeking funds for different needs, I can quickly identify who has supported these requests in the past including the amount, date and organization. Also this allows us to use our funds in a better manner to assist those who genuinely need help, rather than those who may be taking advantage of charitable resources.
Cons
I wish all charities and organizations used Charity Tracker software so it could be more universal. Well I am not sure how the company could address this but it is a little wish or you can say concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheri
Publishing, 51-100 employees
Less than 6 months
“Helpful for religious organizations
Pros
Charity Tracker user interfaces across multiple platforms make tracking much simpler and allow for better management and measurement of data. It also improves communication among members.
Cons
There are many features we have not used yet and it is fault from my side but I feel like they have the potential to be helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rayan
Chemicals, 500+ employees
Free Trial
“A solid option
Pros
I use this for my nonprofit clients and it is an excellent tracking tool. I also like that it is user friendly and easy to navigate even for someone who isn't very tech savvy.
Cons
Have not got a chance to notice any drawbacks yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie Jeanne
Accounting, 1-10 employees
Less than a year
“Best case management tool out there
Pros
The aspect I liked most about Charity Tracker software is its case management functionality, which I find easy to use.
Cons
What I like the least is that not all organizations use it sadly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Ryan
Internet, 1-10 employees
Less than a year
“Helps keep you on track
Pros
It allows me to track my projects with clients and prevents any confusion or overlap. Charity Tracker is a great way to keep my goals in focus and ensure I achieve them.
Cons
No issues to report as I feel Charity Tracker is the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10