Docketwise

Docketwise

21 Review(s)

Overview

Docketwise streamlines immigration case management by automating forms and tracking client data. While it requires some initial setup, its user-friendly interface and collaborative tools significantly improve efficiency for law firms. For firms handling immigration cases, Docketwise offers a solid, reliable solution to manage complex workflows. 

Overall Rating

Based on 21 users reviews

4.7

Rating Distribution

Positive

95%

Neutral

5%

Negative

0%

Starting Price
Custom

Docketwise Specifications

Case Management

Document Management

Client Management (CRM)

Billing & Invoicing

View All Specifications

What Is Docketwise?

Overview

Docketwise is cloud-based immigration law firm software that offers solutions to simplify and manage immigration cases efficiently. The software is specifically for immigration attorneys and legal teams. It helps them solve problems like manual form preparation, case tracking, and client communication. By automating processes and streamlining case management, Docketwise assists firms in handling the complexity of immigration law with improved accuracy and speed.

Docketwise Pricing

The software offers three pricing plans:

  • Basic: $79/user/month (designed to make case management easy)
  • Pro: $99/user/month (offers CRM)
  • Advanced: $119/user/month (tailored to your needs)

The Docketwise cost will differ depending on monthly and annual billing, as well as your firm’s size and needs.

Users can get pricing estimates based on the requirements of their firm.

Disclaimer: The pricing is subject to change.

Docketwise Integrations

Docketwise software seamlessly integrates with various business applications, including:

  • Outlook
  • QuickBooks
  • Zapier
  • LawPay
  • Google Calendar
  • Gmail
  • LegalMate
Watch a free Docketwise demo to learn more about its integrations.

Who Is Docketwise For?

The software is for firms of all sizes across the legal industry.

Is Docketwise Right For You?

Docketwise is widely regarded as a top legal software in the immigration law industry. Various firms of all sizes trust Docketwise to manage their caseloads more effectively and enhance productivity. It is scalable and secure, being encrypted with 256-bit keys.

Still not sure if Docketwise is right for you? Contact us at (661)384-7070, and our team of experts will help you make the best decision.

Docketwise Features

Docketwise’s smart forms auto-populate immigration forms with client data and reduce time spent on manual entry. It allows legal teams to generate and submit forms quickly. The software minimizes errors and improves overall case workflow.

See How It Works

Docketwise enables firms to create, send, and manage invoices directly within the platform. The software provides accurate billing records, reduces administrative burden, and ensures timely payment tracking for improved financial management.

See How It Works

It notifies users to follow up with potential clients and stay organized in their client acquisition process. This feature ensures no lead is missed, improving client intake efficiency and boosting business growth opportunities.

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The software enables clients to securely upload documents, communicate, and track case progress. Therefore, Docketwise fosters transparency, enhances client satisfaction, and reduces the need for back-and-forth communication.

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Pros And Cons of Docketwise

Pros

  • Robust speciality-built functionalities

  • Customizable case management tools

  • User-friendly interface

  • Efficient mobile app

Cons

  • Could be expensive for smaller firms

  • Adding court calendaring may have a huge impact on productivity, as per software users

  • According to some users, reports could be improved

Docketwise Reviews

Total 21 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

19%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Share your experience

S

Scott

Law Practice, N/A employees

4.0
May 2024

Perfect for immigration forms

Pros

The interface is quite user-friendly. I managed to understand how to utilize most features after just a brief sales demonstration. My follow-up session with a "Customer Success Manager" mainly revolved around confirming the limitations of what I could do with the software. My clients have found it easy to interact with the immigration forms I've shared, which was my main reason for switching to Docketwise. However, I'm quite frustrated by the lengthy wait for e-filing the new USCIS naturalization form. This form was released a month ago, yet it's still not available on Docketwise. Given that I handle numerous naturalization applications, manually transferring client data from Docketwise to the USCIS portal is a big hassle.

Cons

I find the invoicing features to be surprisingly inadequate, especially considering that Docketwise is owned by LawPay, which is a well-known legal payment service. My previous practice management software allowed me to generate draft invoices for all clients with billable time or expenses with just a single click. This made end-of-month billing incredibly convenient; I simply reviewed and approved the drafts. However, with Docketwise, tracking billable expenses requires creating an invoice and manually adding the expenses to it. For billing time, I have to run a report to see which clients have billable time and then create individual invoices for each client, while trying to remember not to duplicate invoices for clients for whom I've already generated one to track expenses during the month. Additionally, the lack of ability to send an invoice to multiple contacts at once and to save customized hourly rates for each client are features that definitely need improvement.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anthony

Law Practice, 1-10 employees

5.0
February 2024

Easily accessible from both PC and Mac

Pros

The software offers a thorough and effective way to create immigration forms and manage cases. It's also very convenient that I can access it on either a PC or Mac. Plus, the quick responses I receive to my technical inquiries are exceptional.

Cons

It would be beneficial if matters and contacts could be labeled as cases. I'm not quite there yet, but I suspect I will eventually come to appreciate the utility of the current setup.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jacklyn

Law Practice, 1-10 employees

4.0
November 2023

Didn't meet our expectations

Pros

Docketwise enables notarios and paralegals to purchase licenses, which promotes unauthorized practice of law and the problematic behaviors that accompany it. This situation is incredibly disappointing. The customer service is lacking, which is unfortunate because the software itself is excellent. I would process all my billing through Docketwise if I didn't have ethical concerns about the company's practices. Unfortunately, there isn't an easy way to download all client data, so I've been stuck on a month-to-month subscription for three months now. The recent incident, which they insist was "DEFINITELY NOT A DATA BREACH," was the last straw. Client data was sent to individuals who had no business receiving attorney-client privileged information under any circumstances. Considering their eagerness to profit, even by allowing non-lawyers to use their software to impersonate lawyers, this marks the end of our relationship.

Cons

I've combined everything into the Pros section, as there's no need to separate them.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

10

Frequently Asked Questions

Yes, Docketwise offers an API.

The Docketwise price starts at $69/user/month and goes up to $119/user/month. Users can get a Docketwise pricing quote for a tailor-made plan.

The typical users of Docketwise are in the legal industry.

Docketwise offers email, live chat, phone support, a knowledge base, and FAQs.