SignWell Reviews
Total 1337 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony A.
Small-Business, 11-50 employees
“clean layout and simple integration
Pros
The layout is clean and easy to navigate. Its easy design made integrating it into our existing processes simple. I'm eager to dig into the available integrations.
Cons
One drawback I noticed is that once I send documents I can't edit them afterward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
William
Real estate, 1-10 employees
Less than 6 months
“Fast learning and easy setup
Pros
Getting started was easy and I thought configuring signatures, initials and date fields was very simple. Normally I need a while to get comfortable with new software, yet this one was remarkably fast and simple for me to pick up and use.
Cons
I haven't run into any real problems with this tool up to this point but I do have one improvement to suggest: it would be helpful if I received an email notifying me when the signer finishes signing. So far the only notice I get is an email saying the recipient opened or viewed the document and there's no automatic message confirming that the signing was actually completed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Natalie P.
Health, Wellness and Fitness, 1-10 employees
Free trial
“Simple templates and clean fields
Pros
Really easy to set up and use! I'm using it for e-signatures and I appreciate being able to build reusable templates I rely on frequently. I enjoy that the text field lets people write as much as they need. I also appreciate how the input boxes for others line up neatly in the exact spots where you place them now.
Cons
it would be helpful for my team to include an option so the Name of an individual always appears in designated spots automatically, much like the checkbox feature that ties the date field to the date of signature when selected by the user on a form.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Daria P.
Apparel & Fashion, 1-10 employees
Free trial
“User-friendly tool
Pros
For me, the product is really user-friendly and lets me implement only the parts I actually need without extra bloat!
Cons
I haven't run into any negatives while using the program up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Free trial that solves needs
Pros
Downloaded it for free and gave the trial a go and I found it solved an immediate need.
Cons
nothing to mention here.... I haven't found any issues to date, I'm really enjoying the product so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Affordable alternative with full features
Pros
Affordability and ease of operation stand out for me and after trying other providers this one matched their features while costing noticeably less.
Cons
For my needs, there's genuinely nothing I can complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Viriya
Financial Services, 1-10 employees
Less than 6 months
“Smooth and simple daily use
Pros
The platform feels very easy for me to use, with an simple and genuinely user-friendly flow for everyday tasks.
Cons
In the free trial, I honestly don't think there should be a Signwell label visible on any documents or within the interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ricardo P.
Real estate, 1-10 employees
Less than 6 months
“Designed for all experience levels
Pros
The application feels well designed for both tech-savvy users and people like me with limited experience using electronic signatures.
Cons
Regarding notifications, I'm not sure whether I can tweak and pick exactly which alerts I want to receive and because of that my email inbox can quickly get flooded with unnecessary messages or alerts I never wanted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
apondi
Marketing and Advertising, 1-10 employees
Free trial
“Paperless document relief
Pros
Not having to print piles of legal documents anymore has been a huge relief for me.
Cons
At the moment there's nothing wrong, I absolutely love it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick L.
Information Services, 1-10 employees
Free trial
“Powerful and efficient document workflows
Pros
This tool completely impressed me. The platform feels simple and easy to use, making it effortless for me to create, organize and sign documents electronically. convenient integrations with other apps, strong security and responsive customer support have made my daily operations faster and more efficient. I confidently recommend it to any team looking to improve document workflows.
Cons
While the platform works fine for the most part, I find the interface to be a bit dated and not very simple which makes it challenging for someone new like me to find their way around quickly.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Phil
Real estate, 1-10 employees
Less than 6 months
“Speeds up daily work
Pros
The way it simplifies and speeds up my daily work is something I truly appreciate.
Cons
Honestly, it's tough for me to come up with anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan
Accounting, 1-10 employees
Less than 6 months
“Secure and automated signing
Pros
The experience feels convenient for me whether I'm sending or signing documents and the added security plus automation through API and Zapier delivers real value without an inflated price.
Cons
Only been using it a few weeks but I haven't noticed any material issues yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nyesha K.
e-Learning, 1-10 employees
Less than 6 months
“Clear and accessible free usage
Pros
Clear communication that the service could be used for free was something I liked right away.
Cons
After I discovered this platform, it was promoted as being free, however, now that I have used it three times I'm being charged which feels really misleading and not acceptable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Peter D.
Not Specified, 1-10 employees
Free trial
“easy PDF handling and integration
Pros
Installation and handling existing PDFs felt easy to me and the tool fit perfectly into my existing contract-creation workflow without disruption.
Cons
What bothers me is that the free tier blocks copying direct links, instead it only sends an automatically generated email asking clients to sign which limits how I share documents quickly and adds extra steps.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Julius Marvin
Computer Software, 11-50 employees
Free trial
“Simple multi-party e-signatures
Pros
Its focus on delivering essential features for multi-party e-signatures works perfectly for me and keeps everything simple.
Cons
To be honest, I feel it could do a lot more to refine and enhance the overall user experience across the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lauren
Professional Training & Coaching, 1-10 employees
Less than 6 months
“efficient onboarding with templates
Pros
Being able to save client agreements as reusable templates helps me onboard new clients quickly and reduces repetitive work, keeping my contract management efficient as my business grows.
Cons
When a document doesn't deliver, the lack of an easy way to update a signer's email address in this tool became a real pain for me. Recently I had a client change their email without telling me and it messed up the sending process. Instead of being able to simply edit the recipient's address and resend, I was forced to create a whole new document for them to sign. It would make things much more flexible and cut down on needless extra steps if this tool added a easy way to change signers' email addresses when issues like this pop up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kurram K.
Media Production, 500+ employees
Less than 6 months
“Cheaper and simpler than alternatives
Pros
Compared with other providers, the platform feels cheaper, simpler and easier for me to use, with clear instructions and no unnecessary complexity.
Cons
The branding and color palette probably hold it back, everything feels generic and a bit dull so it's easy to overlook or ignore. I only discovered your product by chance, I didn't even realize you were out there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon B.
Not Specified, 1-10 employees
Free trial
“Smooth upload and signing flow
Pros
Uploading my file, marking name, signature and date fields and sending it out was extremely simple for me to complete in one smooth flow.
Cons
Up to now I haven't found any problems with this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucas
Not Specified, 1-10 employees
Free trial
“Confident free trial for freelancers
Pros
Testing this tool for free before committing gave me confidence and from my experience it's a great solution for independent freelancers who want powerful features without upfront costs.
Cons
When I uploaded a document, I found the process a bit confusing because the workflow splits the stages oddly. In my opinion, asking me to add the other signers at the very start doesn't make sense, I would prefer that the step for adding participants who need to sign comes later, after I've finished preparing the contract on my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rem
Not Specified, 1-10 employees
Free trial
“simple interface with helpful extras
Pros
The clean interface feels instantly simple to me and while I only need basic signing, I benefit greatly from extras like automatic reminders and step-by-step tracking.
Cons
I believe custom branding ought to be part of the Personal plan, rather than reserved for the business plan.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10