Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TA

Tony A.

Small-Business, 11-50 employees

5.0
May 2024

clean layout and simple integration

Pros

The layout is clean and easy to navigate. Its easy design made integrating it into our existing processes simple. I'm eager to dig into the available integrations.

Cons

One drawback I noticed is that once I send documents I can't edit them afterward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

W

William

Real estate, 1-10 employees

Less than 6 months

5.0
May 2024

Fast learning and easy setup

Pros

Getting started was easy and I thought configuring signatures, initials and date fields was very simple. Normally I need a while to get comfortable with new software, yet this one was remarkably fast and simple for me to pick up and use.

Cons

I haven't run into any real problems with this tool up to this point but I do have one improvement to suggest: it would be helpful if I received an email notifying me when the signer finishes signing. So far the only notice I get is an email saying the recipient opened or viewed the document and there's no automatic message confirming that the signing was actually completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NP

Natalie P.

Health, Wellness and Fitness, 1-10 employees

Free trial

5.0
May 2024

Simple templates and clean fields

Pros

Really easy to set up and use! I'm using it for e-signatures and I appreciate being able to build reusable templates I rely on frequently. I enjoy that the text field lets people write as much as they need. I also appreciate how the input boxes for others line up neatly in the exact spots where you place them now.

Cons

it would be helpful for my team to include an option so the Name of an individual always appears in designated spots automatically, much like the checkbox feature that ties the date field to the date of signature when selected by the user on a form.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DP

Daria P.

Apparel & Fashion, 1-10 employees

Free trial

5.0
May 2024

User-friendly tool

Pros

For me, the product is really user-friendly and lets me implement only the parts I actually need without extra bloat!

Cons

I haven't run into any negatives while using the program up to this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0
May 2024

Free trial that solves needs

Pros

Downloaded it for free and gave the trial a go and I found it solved an immediate need.

Cons

nothing to mention here.... I haven't found any issues to date, I'm really enjoying the product so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joshua

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0
May 2024

Affordable alternative with full features

Pros

Affordability and ease of operation stand out for me and after trying other providers this one matched their features while costing noticeably less.

Cons

For my needs, there's genuinely nothing I can complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Viriya

Financial Services, 1-10 employees

Less than 6 months

4.0
May 2024

Smooth and simple daily use

Pros

The platform feels very easy for me to use, with an simple and genuinely user-friendly flow for everyday tasks.

Cons

In the free trial, I honestly don't think there should be a Signwell label visible on any documents or within the interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RP

Ricardo P.

Real estate, 1-10 employees

Less than 6 months

5.0
May 2024

Designed for all experience levels

Pros

The application feels well designed for both tech-savvy users and people like me with limited experience using electronic signatures.

Cons

Regarding notifications, I'm not sure whether I can tweak and pick exactly which alerts I want to receive and because of that my email inbox can quickly get flooded with unnecessary messages or alerts I never wanted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

apondi

Marketing and Advertising, 1-10 employees

Free trial

5.0
May 2024

Paperless document relief

Pros

Not having to print piles of legal documents anymore has been a huge relief for me.

Cons

At the moment there's nothing wrong, I absolutely love it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NL

Nick L.

Information Services, 1-10 employees

Free trial

4.0
May 2024

Powerful and efficient document workflows

Pros

This tool completely impressed me. The platform feels simple and easy to use, making it effortless for me to create, organize and sign documents electronically. convenient integrations with other apps, strong security and responsive customer support have made my daily operations faster and more efficient. I confidently recommend it to any team looking to improve document workflows.

Cons

While the platform works fine for the most part, I find the interface to be a bit dated and not very simple which makes it challenging for someone new like me to find their way around quickly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

P

Phil

Real estate, 1-10 employees

Less than 6 months

5.0
May 2024

Speeds up daily work

Pros

The way it simplifies and speeds up my daily work is something I truly appreciate.

Cons

Honestly, it's tough for me to come up with anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dan

Accounting, 1-10 employees

Less than 6 months

5.0
May 2024

Secure and automated signing

Pros

The experience feels convenient for me whether I'm sending or signing documents and the added security plus automation through API and Zapier delivers real value without an inflated price.

Cons

Only been using it a few weeks but I haven't noticed any material issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK

Nyesha K.

e-Learning, 1-10 employees

Less than 6 months

5.0
May 2024

Clear and accessible free usage

Pros

Clear communication that the service could be used for free was something I liked right away.

Cons

After I discovered this platform, it was promoted as being free, however, now that I have used it three times I'm being charged which feels really misleading and not acceptable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

PD

Peter D.

Not Specified, 1-10 employees

Free trial

5.0
May 2024

easy PDF handling and integration

Pros

Installation and handling existing PDFs felt easy to me and the tool fit perfectly into my existing contract-creation workflow without disruption.

Cons

What bothers me is that the free tier blocks copying direct links, instead it only sends an automatically generated email asking clients to sign which limits how I share documents quickly and adds extra steps.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

JM

Julius Marvin

Computer Software, 11-50 employees

Free trial

5.0
May 2024

Simple multi-party e-signatures

Pros

Its focus on delivering essential features for multi-party e-signatures works perfectly for me and keeps everything simple.

Cons

To be honest, I feel it could do a lot more to refine and enhance the overall user experience across the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Lauren

Professional Training & Coaching, 1-10 employees

Less than 6 months

5.0
May 2024

efficient onboarding with templates

Pros

Being able to save client agreements as reusable templates helps me onboard new clients quickly and reduces repetitive work, keeping my contract management efficient as my business grows.

Cons

When a document doesn't deliver, the lack of an easy way to update a signer's email address in this tool became a real pain for me. Recently I had a client change their email without telling me and it messed up the sending process. Instead of being able to simply edit the recipient's address and resend, I was forced to create a whole new document for them to sign. It would make things much more flexible and cut down on needless extra steps if this tool added a easy way to change signers' email addresses when issues like this pop up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Kurram K.

Media Production, 500+ employees

Less than 6 months

5.0
May 2024

Cheaper and simpler than alternatives

Pros

Compared with other providers, the platform feels cheaper, simpler and easier for me to use, with clear instructions and no unnecessary complexity.

Cons

The branding and color palette probably hold it back, everything feels generic and a bit dull so it's easy to overlook or ignore. I only discovered your product by chance, I didn't even realize you were out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jon B.

Not Specified, 1-10 employees

Free trial

5.0
May 2024

Smooth upload and signing flow

Pros

Uploading my file, marking name, signature and date fields and sending it out was extremely simple for me to complete in one smooth flow.

Cons

Up to now I haven't found any problems with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lucas

Not Specified, 1-10 employees

Free trial

5.0
May 2024

Confident free trial for freelancers

Pros

Testing this tool for free before committing gave me confidence and from my experience it's a great solution for independent freelancers who want powerful features without upfront costs.

Cons

When I uploaded a document, I found the process a bit confusing because the workflow splits the stages oddly. In my opinion, asking me to add the other signers at the very start doesn't make sense, I would prefer that the step for adding participants who need to sign comes later, after I've finished preparing the contract on my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rem

Not Specified, 1-10 employees

Free trial

5.0
May 2024

simple interface with helpful extras

Pros

The clean interface feels instantly simple to me and while I only need basic signing, I benefit greatly from extras like automatic reminders and step-by-step tracking.

Cons

I believe custom branding ought to be part of the Personal plan, rather than reserved for the business plan.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10