Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amar

entertainment, 1-10 employees

Free trial

5.0
May 2024

easy signing for everyone

Pros

ease of use stands out for me, with a clear and simple interface that makes document signing simple for everyone involved.

Cons

Occasionally when I'm aligning the text form fields, they won't land exactly where I need them to which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jenna

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
May 2024

Paperless legal document conversion

Pros

Being able to convert previously in-person legal documents into online forms has been a game changer for me, allowing families and clients to complete and submit everything digitally without printing or downloading anything.

Cons

We could really use the ability to make a checkbox question required so that respondents have to select at least one option before submitting. At the moment, you can only mark a specific individual checkbox as required but we want the whole question to be mandatory while still allowing people to choose any of the available boxes. We've had clients accidentally skip important questions and we don't want to force a particular answer, we just want a way to require an answer to the question itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Michelle

Accounting, 1-10 employees

Less than 6 months

5.0
May 2024

easy start with affordable plans

Pros

I've found it really easy to get started with and use and I appreciate that there's a free tier, the paid plans also feel fairly affordable for what they offer.

Cons

I haven't run into any issues so far, it's been smooth in my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL

elizabeth L.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
May 2024

Simple digital signatures for business

Pros

As a business owner, I was looking for a simple way to collect digital signatures and this platform delivers exactly that.

Cons

Honestly, I don't have any complaints, it satisfies all of my current requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NF

Nicolas F.

Legal Services, 1-10 employees

Free trial

4.0
May 2024

Practical and issue-free signing

Pros

The app feels simple, clear and genuinely practical to me, helping me get documents signed without unnecessary complications.

Cons

Lately I've noticed that, much like other e-signature services, figuring out how certain features work can be a bit of a headache and often takes extra time to get comfortable with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FV

Frank V.

Information Technology and Services, 11-50 employees

Free trial

4.0
May 2024

Quick setup with saved contacts

Pros

Getting set up was really easy for me and I like that it remembers client email addresses which makes sending new documents quick and easy.

Cons

Honestly, the free trial felt too brief for me to fully explore and appreciate the tool's complete potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CN

Courtney N.

Higher education, 1-10 employees

Free trial

5.0
May 2024

Clients sign without confusion

Pros

What I appreciate most is how easy this tool feels, clients never ask me how to use it and signing stays fast and simple.

Cons

At this point, I haven't run into any features that bother me or that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FT

Faye T.

Human Resources, 1-10 employees

Less than 6 months

5.0
May 2024

Professional and client-friendly platform

Pros

The platform feels incredibly user-friendly to me and my clients navigate it easily so approvals usually come through quickly. It also maintains a professional tone that aligns perfectly with my brand.

Cons

I honestly can't think of anything I dislike about it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Sterling R.

Not Specified, 1-10 employees

Free trial

5.0
May 2024

Simple e-signature integration

Pros

Integrating electronic signatures and tracking documents through the system feels simple and efficient for me.

Cons

My main frustration is the document caps assigned to each pricing tier which feel restrictive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

J

Joey

Real estate, 1-10 employees

Less than 6 months

5.0
May 2024

easy learning with helpful guidance

Pros

Picking up this tool was quick for me, even without being tech-savvy. The step-by-step tutorials were genuinely helpful and the tool fits my needs well.

Cons

On my first attempt, the people I sent it to never received a notification when it became their turn to sign so I ended up having to send the document again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DB

Dania B.

Financial Services, 1-10 employees

Free trial

5.0
May 2024

Faster and fully paperless workflow

Pros

Cutting down preparation time and moving completely paperless has been a big win for me.

Cons

My free account only allows me to handle three documents per month which feels restrictive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

E

ernesto

Real estate, 1-10 employees

Less than 6 months

5.0
May 2024

Approachable and simple design

Pros

What stood out immediately was how approachable the interface feels to me, I learned the system quickly and felt comfortable navigating it almost right away.

Cons

Honestly, I have no complaints so far. This feels like a genuinely valuable product with a clear purpose and the easiest part by far for me is how simple it is to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
May 2024

Reliable electronic signing

Pros

Handling electronic document signing needs has been smooth and reliable for me.

Cons

I don't have any complaints right now because it did exactly what I needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB

Kaushal B.

Information Technology and Services, 1-10 employees

Free trial

5.0
May 2024

Fast and efficient multi-party signing

Pros

Using the platform felt simple and efficient and I was able to get documents signed and finalized quickly across stakeholders. emails reach recipients almost instantly, signing is fast and I liked being able to fill placeholders myself when needed. The core features work very reliably for me.

Cons

The smart field detector wasn't very accurate yet as it picked up irrelevant lines like tables in my documents. However, I didn't really need that capability. I'm still getting used to this tool, for example, it would be helpful if I could create fields in bulk (such as putting initials at the bottom of every page for each signer). I couldn't make that work so I ended up adding those fields by hand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer & Network Security, 1-10 employees

Less than 6 months

4.0
May 2024

Great value with free access

Pros

The free access, ease of navigation and overall value make this app a great choice for me.

Cons

I haven't noticed any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jessica

Management Consulting, 1-10 employees

Free trial

5.0
May 2024

Clean interface with smart notifications

Pros

The clean, uncluttered interface really appeals to me and getting notified when someone views a document is a feature I truly value.

Cons

So far, there isn't anything to complain about, I appreciate how easy and easy the platform is to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikos

Not Specified, 1-10 employees

Free trial

4.0
May 2024

Ideal choice for startup founders

Pros

Recommending this platform feels easy for me because it delivers an simple interface and meets every requirement I have as a startup co-founder.

Cons

For my experience, there were no real barriers to getting started with this tool. It could lack some high-end capabilities but those advanced features aren't something I require right now as a startup co-founder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PJ

Phil J.

Information Services, 1-10 employees

Free trial

5.0
May 2024

Affordable alternative to competitors

Pros

Seeing competitors become increasingly expensive pushed me to try a well-built alternative and this product felt like the right choice for me.

Cons

Having tried it, I can't tell it apart from other big players in the room which tells me the team really did an excellent job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jon

Real estate, 1-10 employees

Less than 6 months

4.0
May 2024

easy document importing

Pros

Importing existing documents, adding signature fields, dates, checkboxes, or initials and sending them out is all very easy for me.

Cons

Honestly, repeating identical elements feels more tough than it needs to be. I would love the ability to create data elements once and then simply drag them into the form without having to reassign who the signer is or toggle whether a field is required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sara

Consumer Services, 1-10 employees

Free trial

5.0
May 2024

Organized and well-structured experience

Pros

Keeping everything organized in one place made the entire experience feel smooth and well structured for me.

Cons

My least favorite part was how expensive it is, for sure lol

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10