Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Amr A.

Mid-Market, 500+ employees

5.0
March 2024

Quick, affordable, browser-based signing

Pros

To my surprise discovering this tool finally answered my question about how to sign documents quickly, affordably and through a reputable service. The process is so simple that I actually enjoy using it and I only need a web browser to get everything done.

Cons

Honestly I don't have any complaints about this service, there's nothing I dislike about it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BN

Brian N.

Small-Business, 11-50 employees

5.0
March 2024

easy upload and notification flow

Pros

What stood out to me most was how easy the entire process felt. I simply uploaded my document, selected the signers, sent it out and received notifications once everything was complete.

Cons

At this point I can't spot any drawbacks the platform satisfied every requirement I had.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HH

Heather H.

Small-Business, 11-50 employees

5.0
March 2024

Free solution for occasional signatures

Pros

As a small business owner I'm truly grateful that it's free since we only need e-signatures a few times a year. Not having to commit to a subscription saves us money and fits our needs perfectly.

Cons

There's nothing I would change, the app feels simple, has an excellent user interface, is easy to configure and operate and it's completely free which I really appreciate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Maurizio M.

Small-Business, 11-50 employees

4.0
March 2024

clean workflow with automatic notifications

Pros

Honestly I found the core features easy and very clean to use, I uploaded my PDF, defined the signature and form fields for both myself and my client and the system automatically notified them to sign. I also appreciated that I could download a fully signed copy of the document for my own records and safekeeping.

Cons

The implementation is a little confusing which frustrated me when I tried to create a reusable template for multiple clients. My contracts are essentially the same, only addressed to different people or companies but I couldn't get the template to work the way I wanted it to so I could reuse it frequently. It may be that this capability is reserved for the paid plan though I couldn't verify that from my account.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NM

Nomahlubi M.

Small-Business, 11-50 employees

5.0
March 2024

simple platform with fast turnaround

Pros

What really convinced me were the speedy turnaround times and how simple the platform is. Rolling it out to my team was easy and I didn't receive a single complaint or question from anyone after implementation. It fits easily into our workflows as an accounting firm and we rely on it heavily. In fact, I've reached out to support on occasion simply because the system was performing so well. I also appreciate that the app notifies me whenever someone signs a document and the overall turnaround has been outstanding.

Cons

Honestly I can't think of anything about this tool that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA

Ernest A.

Small-Business, 11-50 employees

5.0
March 2024

Best option for electronic signatures

Pros

for me it is the best option by far for sending and receiving electronically signed documents and the user interface is really simple and simple to get around.

Cons

that said I notice this tool doesn't include all the features other platforms offer but it does everything I need for signing and organizing documents flawlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SL

Santiago L.

Small-Business, 11-50 employees

5.0
March 2024

secure and dependable e-signature service

Pros

I've been using this tool and it's an excellent service for sending documents and gathering signatures online. The site is incredibly easy to navigate so even if you're not particularly tech-savvy you'll pick it up quickly. They provide many different document formats for sharing and signing which works well whether I'm handling business contracts or personal paperwork. What I appreciate most is the way this tool protects the confidentiality and authenticity of my files and signatures, giving me peace of mind that everything is secure. Their support team is also top-notch, they're responsive and ready to assist whenever I have a question or run into an issue. All in all, I strongly recommend SignWell as a simple, dependable e-signature solution, it has genuinely simplified my workflow and I expect it will help you too.

Cons

No complaints here. I actually think it's better than DocuSign.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Daud M.

Small-Business, 11-50 employees

5.0
March 2024

simple core features at low cost

Pros

What I really appreciate about this platform is how easy it is to use, there's no guessing involved, you simply follow a few clear steps and you're done. If all you need is a basic tool to manage signatures, this app covers that need perfectly. I find that it offers the core capabilities you'd expect from its competitors but without the hefty price tag which is especially valuable for our nonprofit charity because we're constantly trying to cut costs.

Cons

Right now I can't think of any drawbacks since I'm still new to the app and learning how it works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

4.0
March 2024

Quick setup with simple workflow

Pros

Signing up and getting our first batch of documents out took almost no time, I was impressed by how quickly we could get started. The interface feels simple and logical once you start using it so it doesn't take long to figure things out. I can send new documents and nudge signers to finish their contracts in a flash.

Cons

The UI isn't as accessible as I'd hoped. I'd love to see the interface be more accommodating for users with disabilities perhaps by offering higher-contrast default themes, improved default text-size choices and smoother keyboard-only navigation so I don't have to rely on a mouse.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AS

Anissa S.

Mid-Market, 500+ employees

5.0
March 2024

Incredibly user-friendly and fast tool

Pros

Overall I'm finding this tool incredibly user-friendly and it lets me get things done really quickly and easily. The service feels absolutely excellent!

Cons

Honestly there's nothing I dislike about this tool. After trying several other providers I consistently find SignWell far superior to the rest in terms of ease and reliability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Amy S.

Small-Business, 11-50 employees

5.0
March 2024

Guided and instant document signing

Pros

What I appreciated most was how it supported me at every step when reviewing documents making the whole process far simpler and much faster so I could sign papers instantly and in real time without any hassle.

Cons

I haven't come across anything I dislike about this tool, my experiences up to this point have all been excellent and consistently satisfying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BW

Brian W.

Small-Business, 11-50 employees

5.0
March 2024

simple and affordable signing

Pros

For me it's simple and affordable. I found it easy to use the first time.

Cons

I find it definitely an improvement over DocuSign. I only needed something easy and this gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Marise B.

Small-Business, 11-50 employees

5.0
March 2024

essential contract tool for creatives

Pros

After launching my photography business I was searching for a easy platform to both create and execute contracts. this tool handled both needs perfectly for me. The service walks me through each step clearly and now I rely on it to send contracts to every client. Honestly I can't recommend it highly enough, it's become essential to how I manage my bookings.

Cons

So far I haven't found any issues with this tool at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA

Nico A.

Small-Business, 11-50 employees

5.0
March 2024

Free plan that scales easily

Pros

Having access to the freemium plan was a lifesaver for my business when it was getting started. It got me off the ground without becoming a drain on my tiny operation. I really appreciate how easy the product is. I can spin up a new document and send it for signatures in just a few minutes. It's genuinely effortless. Their support is great, always quick to respond and genuinely helpful.

Cons

I don't have any complaints. I'm satisfied with every part of their product and the service they provide.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LL

Lief L.

Small-Business, 11-50 employees

5.0
March 2024

Most simple signing platform

Pros

Honestly this tool is one of the simplest, most polished and user-friendly document-signing platforms I've come across. After using HelloSign and DocuSign heavily, I can confidently say it feels the most simple to navigate. The simplicity isn't just for me as the sender, the people on the receiving end find it easy to sign too. When I'm searching for a document-signing tool for my business, it consistently stands out and usually leaves me pleasantly surprised.

Cons

Personally I haven't run into any problems or drawbacks with this tool at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

4.0
March 2024

sleek and simple interface

Pros

Interface is simple, easy to use and sleek in design in my opinion.

Cons

For my use the app only allows a small number of fields when assigning details to a counterparty which I find too restrictive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

EL

Eilidh L.

Small-Business, 11-50 employees

5.0
March 2024

Lifesaver for document workflows

Pros

this tool is a real lifesaver. before I started using it getting documents signed was such a hassle but these days it's simple and quick. the interface is really simple and the security measures make me feel comfortable using it for important paperwork. on top of that features like templates and reminder notifications have been total game-changers for my workflow. if you feel swamped by forms and signatures give SignWell a try you won't regret it!

Cons

one improvement I'd love to see is an in-app contract editor so I could make edits directly inside the app instead of having to update the contract in Word, reconvert it to PDF and then upload it to sign. that extra round-trip wastes time. I would also welcome more e-signature style options because some of the current formats can be tough to use or read for people with dyslexia.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MM

Macy M.

Small-Business, 11-50 employees

5.0
March 2024

No learning curve for teams

Pros

it is incredibly easy to use, there was no learning curve for me and pretty much anyone on my team can create and share documents. I also appreciate the variety of features it offers.

Cons

To my surprise the free tier only allowed three documents and after I hit that third one I had to move over to DocuSign which is why I stopped using it.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

MH

Michael H.

Small-Business, 11-50 employees

5.0
March 2024

Hassle-free and simple workflow

Pros

I've found this tool's workflow and user interface to be remarkably easy, simple and hassle-free. Navigating the features is easy and understandable so I highly recommend this product.

Cons

I didn't find any drawbacks while using this product, everything worked smoothly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

jitesh s.

Small-Business, 11-50 employees

5.0
March 2024

Fair pricing that grows with business

Pros

After I launched my freelancing business I quickly noticed that most competing services require a fixed monthly fee. What stood out for me was that it offers a free tier so I was able to try the platform without any upfront cost. As my business continues to expand, I can choose to move to more feature-rich plans, allowing my expenses to grow in line with my revenue. That approach seems fair and beneficial for both me and Signwell.

Cons

The UI could use some ongoing polish and I wish there were a way to edit documents directly within the interface rather than using external tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9