SignWell Reviews
Total 1337 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sergey K.
Small-Business, 11-50 employees
“Reliable tool for small businesses
Pros
As a small business owner I wholeheartedly recommend this tool to others running small companies. The platform is easy to use, offers excellent customer support and features a clean, simple interface. It's been fantastic for handling deals with customers in other states and it genuinely makes my work easier. I'm very grateful for such a great tool!
Cons
I don't have any complaints, it's a thoughtful, high-quality product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike B.
Small-Business, 11-50 employees
“affordable alternative to adobe sign
Pros
For my needs this tool provides all the essential tools I expect from an eSignature service. I've previously used Adobe Sign and it ran me several hundred dollars a year for features that were roughly comparable. Given that I prefer it's offering any day over Adobe
Cons
So far I haven't noticed any real drawbacks. I suppose that if I keep using it for longer, there may eventually be a few features I wish it had.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abbie B.
Small-Business, 11-50 employees
“excellent free version experience
Pros
I've found this tool's free version to be excellent and very simple, with a clean, well-designed user interface that makes signing documents quick and easy.
Cons
No drawbacks to report, I haven't found any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khanh N.
Small-Business, 11-50 employees
“Helpful signing status notifications
Pros
What I really appreciate is that it sends me emails to keep me continuously updated on the document signing process.
Cons
I can't think of anything I dislike about Singwell so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pini B.
Small-Business, 11-50 employees
“simple upload and signature flow
Pros
I find this platform really easy to use, uploading a document, adding signature spots and getting around the interface all feel very simple to me.
Cons
When I sent the document to someone for signing, they didn't understand what they were supposed to do so I think there are aspects that could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frane C.
Small-Business, 11-50 employees
“Fresh and effortless e-signing
Pros
For me it feels like a breath of fresh air in the e-signature world. It's incredibly easy to use and I can sign documents online in no time. The whole platform has a friendly, approachable vibe and is really simple to find my way around so it seems they've covered the details that make signing documents effortless. Their customer support has been like having a helpful friend on standby. I wholeheartedly recommend giving them a try if you want to get paperwork signed without any fuss!
Cons
I haven't run into any issues to complain about so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan F.
Small-Business, 11-50 employees
“clean interface with real savings
Pros
Thanks for helping me get my very first legal documents signed without having to shell out $200 each year. In the beginning when I only required one or two signatures a month this saved me a bundle. The interface feels clean, simple and easy to navigate. I don't see competitors offering anything drastically different and honestly I have no complaints about this tool's features or how well it works for my needs.
Cons
So far I haven't run into any features I disliked nor found any obstacles preventing me from accomplishing what I needed with an app like this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shaun M.
Small-Business, 11-50 employees
“Reliable sharing with partners
Pros
Using the platform I find it's very simple and performs reliably when I need to share files or data with outside partners.
Cons
I feel the messaging font comes across as less polished than I'd prefer so it doesn't give the professional impression I want.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joe L.
Small-Business, 11-50 employees
“simple signing without clutter
Pros
Honestly it gives me the bare-minimum digital signature capabilities I actually need without a bunch of surplus bells and whistles or a cluttered interface. I'm not expecting it to replace a full-scale digital signage platform you'd tie into a CRM but for small companies and freelancers who simply want to send and monitor documents electronically, this delivers everything I require and then some. There's Zapier integration too if I want to automate processes or connect it into a larger workflow. For some people this is an introductory tool, while for others it serves as a complete end-to-end solution, either way, it's an excellent starting point and will be sufficient for many users.
Cons
The user interface strikes me as slightly dated and could really benefit from a visual refresh, particularly around navigation though it remains perfectly functional for everyday tasks. When I tested the signing flow, my impression was that the guidance for signers could be more visual and friendlier, perhaps clearer prompts or step-by-step visuals because I noticed a bit of uncertainty on the recipient side. Despite those rough edges, the signing process still works reliably and is definitely usable for most easy document workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Carl R.
Small-Business, 11-50 employees
“easy contracts for clients
Pros
As a software services company, our aim is to simplify processes and raise productivity for the clients we support. Through thorough testing and real-world use, I've noticed this software really shines for how easy it is to use making contract signing and approval not only faster but actually more pleasant. What stands out most to me is the interface, setting up documents is incredibly easy and I can make formatting tweaks quickly so the final output looks polished and professional. From the standpoint of our customers, the user-friendliness is just as noticeable. Because much of our client base isn't very tech-savvy, it's essential that any tool we recommend doesn't create extra digital hassle for them and this one fits that need well. Overall we've found it cuts down on back-and-forth, simplifies onboarding for document workflows and generally makes the whole contracting experience smoother for everyone involved.
Cons
nothing..... I haven't come across anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelsey H.
Small-Business, 11-50 employees
“convenient and professional signing
Pros
it is incredibly convenient. Uploading the contract I needed was easy and fast. Even a client who tends to be wary of tech had no trouble signing the document and did so promptly, without any hesitation. The whole flow felt simple from beginning to end. It presents a professional appearance and gives me and the other party a greater sense of security during the signing process.
Cons
So far I haven't run into any notable drawbacks with the service. The only potential limitation I can imagine is hitting the cap on the number of signatures allowed by my current plan but I haven't reached that point yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor G.
Mid-Market, 500+ employees
“easy and flexible layout
Pros
What I really like is how easy the app is to use. I also value being able to resize signatures and textboxes so they match a specific document's layout.
Cons
I wish I weren't restricted to only three documents, that limit really frustrates me!
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Jaime S.
Small-Business, 11-50 employees
“Quick document sending
Pros
It's incredibly simple to use. I uploaded my Word document and had it sent to the signer within five minutes of signing up!
Cons
haven't noticed any real drawbacks from me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan R.
Small-Business, 11-50 employees
“Hands-off signature workflow
Pros
For me it was an entirely hands-off process: I just sent an email and then waited for the results to arrive!
Cons
I couldn't find any problems. In my experience the entire process was flawless from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“simple and recommended alternative
Pros
I've found it incredibly simple to use, after switching from DocuSign, I've been using it for the past few weeks and would highly recommend it.
Cons
My only complaint is the limited monthly access, it can be a real drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small-Business, 11-50 employees
“User-friendly and simple tool
Pros
For me this software is extremely user-friendly and almost simple.
Cons
I ran into an issue when trying to send a single document to multiple recipients all at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Naomi H.
Small-Business, 11-50 employees
“simplest digital signature tool
Pros
I've found this tool to be the simplest digital signature tool I've ever used. Having worked with numerous services and platforms over time, previously selling real estate and now handling contracts and various nonprofit paperwork, I've tested almost every option and SignWell outperforms them all due to its sheer simplicity and convenience.
Cons
Honestly I have nothing negative to report and there's nothing about it that I dislike!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fabia B.
Small-Business, 11-50 employees
“efficient template management
Pros
I find it incredibly easy to use and very efficient at getting the job done. I can open and update templates quickly and the built-in presets help me deliver results on a tight turnaround.
Cons
For me there's no folder feature to organize and keep past documents which makes it harder to store and retrieve older files.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Juan P.
Small-Business, 11-50 employees
“Hassle-free e-signature workflow
Pros
Using this tool has been incredibly easy to incorporate into our everyday workflow and it fulfills our needs as an e-signature solution. Adding signature fields, date boxes and other required elements is fast and simple which saves time when preparing documents. My team relies on it to execute contracts and to send agreements to prospective clients. I'd definitely recommend this tool to anyone who routinely signs documents and prefers a hassle-free, easy-to-use option.
Cons
Even though the app is so easy to operate I wish it offered a few additional capabilities to extend its usefulness. That said I still think it's an excellent application and honestly can't come up with many real complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“affordable and practical trial
Pros
I appreciated being able to test the app with a free trial so I could see how it works in practice. The $8.00 monthly fee also appeals to me. If I end up needing this service regularly, I'll gladly subscribe without hesitation.
Cons
I'd like the option to just pay $10.00 per use instead of maintaining a monthly subscription.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9