Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JZ

John Z.

Not Specified, 1-10 employees

Free Trial

5.0
March 2024

excellent tool and easy setup

Pros

I've found this system really excellent, easy to set up, easy to navigate, reliable.

Cons

With SignWell I've had no issues whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FD

Francesca D.

Not Specified, 1-10 employees

Free Trial

5.0
March 2024

free trial lets me explore platform

Pros

I appreciate how Signwell made it simple for me to get started and the free trial lets me access most features so I can learn the platform and figure out what value a subscription will provide.

Cons

It would be great if the free trial allowed me to create more than one template.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Amy K.

Program Development, 11-50 employees

Free Trial

4.0
March 2024

easy to get started with

Pros

Right after signing into the program, I noticed the guidance was easy and simple to follow which made getting started much easier.

Cons

When I tried to log on, I ran into trouble figuring out the directions and ended up confused about how to proceed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

B

Brian

Not Specified, 1-10 employees

Free Trial

5.0
March 2024

prompt notifications

Pros

I'm finding this software really easy to use and I set it up through email without any issue. Adding fields to PDFs is easy and the notifications arrive promptly so I can confirm the status of documents. It's so much better than sending PDFs by email and asking people to print, sign and mail back copies.

Cons

For my very small business, the additional tools in higher plans are unnecessary so the 'Personal' tier is the one that actually fits my needs. I'd also like a different name than 'Personal' because it doesn't really describe my setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Alternative Medicine, 1-10 employees

Free Trial

5.0
March 2024

Uploading contracts is simple and fast

Pros

Uploading a contract is incredibly easy and I can easily place signature fields and send the finalized agreement off to my clients.

Cons

I ran into a slight learning curve but it wasn't a big deal and it's also possible that any issues I had were due to my own mistakes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AN

Amadeus N.

Not Specified, 1-10 employees

Free Trial

5.0
March 2024

attach multiple docs, simple to use

Pros

It's simple to use and pretty simple overall and I really appreciate that I can attach several documents into a single file and send them together so the signee can sign everything at once.

Cons

I'd prefer more safeguards around the 'sign all documents' option because I would feel safer if there was an extra confirmation step before the document gets submitted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nathan

Computer Games, 1-10 employees

Free Trial

4.0
March 2024

Quick with templates, tracks all signatures

Pros

This software is quick and simple to use especially because of the ready-made templates. Since I work with contractors overseas, I really appreciate how easy it is to get signatures online and how it tells me when every party has signed so the agreement can be filed away properly.

Cons

I honestly have no complaints everything seems to work perfectly for me!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V

Victoria

Accounting, 1-10 employees

Free Trial

5.0
March 2024

easy to send and get signatures

Pros

I find it incredibly easy to use, sending documents and getting clients to sign them is easy and quick.

Cons

So far I haven't found anything about it that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK

Nicole K.

Computer Software, 11-50 employees

Free Trial

5.0
March 2024

simple and issue-free tool

Pros

I've found it really simple and issue-free to use!

Cons

At the moment I don't have any complaints since it fulfills all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AY

Amit Y.

Not Specified, 1-10 employees

More than a year

5.0
March 2024

No experience needed, really simple

Pros

I find it really simple to use and it doesn't demand any previous experience.

Cons

The app doesn't allow me to edit the actual document when I try to update it for a different signing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KF

Kate F.

Not Specified, 1-10 employees

Free Trial

5.0
March 2024

Clean interface, easy step-by-step guidance

Pros

From my experience the interface was visually clean and easy to navigate and the step-by-step guidance for using the service was easy to follow. I managed to download and have my document signed fast and without any issue.

Cons

I honestly couldn't find anything about SignWell that bothered me, it felt simple to use and I completed what I needed to do in no time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

nancy

education Management, 1-10 employees

Free Trial

5.0
March 2024

simple, offers same features as pricier tools

Pros

I discovered that this program provides the same features you'd expect from pricier competitors and it's pretty simple to use, I even received a free trial to test it out.

Cons

It took me some time to get comfortable with it because it behaves a bit differently than the tools I'm accustomed to but after adjusting, it's fine overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

socrates

Not Specified, 1-10 employees

Free Trial

5.0
March 2024

easy and reliable tool

Pros

I'm impressed by how easy it is to use and how well it works.

Cons

At this point I haven't found anything negative or unsatisfactory to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Graphic Design, 1-10 employees

Free Trial

5.0
March 2024

simple drafting and digital signing

Pros

I'm really impressed by how simple it is to draft a contract and send it off for signatures. What I found especially useful was the fully digital signing process that tracks each interaction and keeps me informed with notifications every time someone engages with the document. It also delivers a final signed copy to every signer which makes record-keeping effortless and the available templates are a nice help if I'm not sure how to begin.

Cons

Overall I was very satisfied with my SignWell experience and honestly couldn't point to anything about the process that I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG

Kalaya G.

Small-Business, 11-50 employees

5.0
March 2024

effortless document preparation

Pros

I found the software extremely easy to use. Putting documents together felt effortless and the formatting came out looking sharp. Even after everyone has signed, the documents don't end up awkward or lopsided, I've used other apps that leave things badly misaligned or with oddly tiny signature images. There's also a powerful sorting and filtering system though in my experience it performs best when you set up and consistently apply their labels option (which act like tags). From my clients' side it was equally simple to navigate. Most of the people I work with aren't very tech-literate, yet I received really positive comments. For that reason, I'm planning to suggest this tool to every client I work with.

Cons

I wish there were a way to arrange documents or templates into folders, that option isn't available although the Labels feature partly fills that gap.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
February 2024

Time-saving with free option

Pros

Being able to get documents signed virtually saves me a lot of time and is excellent for many different types of businesses. It's easy to use. They also offer a free option when I don't need it frequently but still require documents signed every now and then which I really appreciate!

Cons

So far I haven't found any real drawbacks or issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CI

Crisandra I.

Small-Business, 11-50 employees

5.0
February 2024

easy and hassle-free workflow

Pros

Okay so.... I really appreciate its simple, user-friendly interface and how efficiently it lets me create e-signatures. It makes signing documents easy and hassle-free which aligns my entire signature workflow.

Cons

Honestly I can't find anything I dislike about this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
February 2024

Simple for contract signatures

Pros

I find this plarform incredibly simple to use when collecting e-signatures for my contracts.

Cons

At this point I can't say there's anything I dislike about this platform based on what I've used so far it's been okay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Alexander C.

Small-Business, 11-50 employees

5.0
February 2024

easy and good value tool

Pros

Using this tool has been extremely easy and user-friendly. I also really appreciate the pricing plans, they offer much better value for small businesses compared with other similar electronic signature services.

Cons

I haven't come across any features or issues that I dislike about this tool so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
February 2024

quick and reliable tool

Pros

Quick and reliable. I've personally used it just twice so far.

Cons

I've only used it twice so far so I feel this survey is a bit premature. It hasn't even been 30 days yet in fact it's not even been 15 days!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10