SignWell Reviews
Total 1337 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“affordable and professional platform
Pros
I've found it to be an affordable method for having clients sign documents. In the past we used to send contracts by mail and the customer had to print them, sign, scan and send them back. It raises how professional our company appears.
Cons
Up to this point I haven't seen any issues surface with the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynda R.
Enterprise, 500+ employees
“effortless signature customization
Pros
Signing documents is effortless for me and I have the freedom to design and select precisely what my signature will look like.
Cons
I haven't found anything about it that bothers me yet so I currently don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anastasia d.
Small-Business, 11-50 employees
“fast document creation and signing
Pros
I'm impressed by how quickly and effortlessly I could create a document, place signatures and send it off.
Cons
So far I haven't found any problems I've only used it a couple of times so there isn't anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“Gentle learning curve and easy
Pros
The learning curve was pretty gentle and I found generating and issuing items easy.
Cons
No major issues so far but I believe the UX could still use some refinement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“Simple for remote-based business
Pros
As the owner of a remote-based business I find this software ideal for entrepreneurs running distributed teams. It's very easy to use and sending documents feels completely easy.
Cons
At the moment I don't have any major complaints. Still I would appreciate it if the free tier included at least three templates, that extra flexibility would make onboarding new agencies much easier and more practical.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ricardo J.
Small-Business, 11-50 employees
“Budget-friendly for nonprofit use
Pros
As a nonprofit organization, we were searching for a budget-friendly way to add signatures to our documents. Our board members had a hard time figuring out a free method for signing, most no-cost tools felt clunky and confusing to use, while the paid e-signature services we looked at were beyond what our limited budget could handle. When we discovered this tool, what stood out was how simple it was to use and how every document includes a clear history, who signed, when it happened and what changes were made. That audit trail gives our paperwork more legitimacy and we fully expect to upgrade to a paid plan once funding permits.
Cons
can't come up with any drawbacks at the moment it's been serving my needs perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rich I.
Small-Business, 11-50 employees
“simple interface after initial use
Pros
It took me a few attempts to figure out exactly how items would show up in their system but after getting comfortable with it, the interface felt easy and finding the precise signing functionality we needed turned out to be really simple.
Cons
I'd have appreciated more upfront guidance for people like me who are new to configuring things on the company side since the initial setup wasn't obvious and some clearer directions would have eased getting started.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Sean M.
Small-Business, 11-50 employees
“fast, easy and simple navigation
Pros
I've recently started using this tool for all of my contracts and I genuinely can't recommend it highly enough, the interface is simple, it's simple to navigate and signing is very fast, thank you so much!!!
Cons
Honestly there's nothing about this tool that I find bothersome or would criticize.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Milanie T.
Small-Business, 11-50 employees
“extremely user-friendly and approachable
Pros
After searching for an esign app finding this tool made me happy. I found it extremely user friendly and never once felt overwhelmed at any time by the process.
Cons
I'd like them to raise the monthly allowance for free document uploads.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Small-Business, 11-50 employees
“aligns workflow with templates
Pros
In my experience it is really simple to use. Running a small branding and design studio, I find that it gives me access to contemporary tools that align our workflows. It comes with a variety of templates and I can brand and tailor documents to match our look. I can also monitor each document's current status and overall there are plenty of features to manage documents effectively.
Cons
So far I haven't noticed any real drawbacks. Maybe I should keep using the service to be sure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“clear signature placement
Pros
One thing I really like is that I can mark exactly where each signer should sign, initial and date. That removes any confusion and people seem to prefer the built-in signature fonts instead of struggling to draw a signature with a mouse.
Cons
haven't come across anything I dislike about this tool, it's been smooth and meets my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“easy navigation and complete features
Pros
For my daily tasks I find the product really easy to navigate and the set of features it includes fully meets my needs at work.
Cons
Honestly I haven't found any major drawbacks when I compare it to other similar products on the market.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“feasible interface
Pros
Great tool...... I'm really impressed by how simple and easy the interface is, I find it extremely user-friendly and easy to get the hang of.
Cons
Thinking back over all the time I've used this tool I honestly can't think of a single thing that bothers me about it, nothing raises any concerns at all and I'm genuinely fond of it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea B.
Small-Business, 11-50 employees
“Simple and effective for fast signatures
Pros
I'm really fond of this tool because it's incredibly simple to use and truly does the job. It offers useful features that make signing documents effortless. My contracts now get signed faster so I'm pleased.
Cons
Honestly there's not much I dislike I like every feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dale S.
Small-Business, 11-50 employees
“quick setup and easy navigation
Pros
When I signed up for this tool my goal was to have someone sign a document without dealing with PDFs, printers, or wasting time and it delivered. I wasn't let down, the app felt quick and really easy to navigate.
Cons
I'd really appreciate a simpler way to personalize my signature. I'm pretty sure there's a setting for it somewhere in the app but I couldn't track it down.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Chris K.
Professional Training & Coaching, 1-10 employees
Free Trial
“User-friendly, flexible options for signing
Pros
What I appreciate most is how user-friendly it is, the easy design and the multiple flexible options available for getting documents signed.
Cons
I've only begun using this software recently so at the moment I can't point to any negatives or issues with it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fiona
Professional Training & Coaching, 1-10 employees
Free Trial
“Monitor client progress, tweak templates easily
Pros
I really like being able to tell when a client has opened a document. Over time I've noticed lots of clients will view it one day and actually sign on a different day so being able to monitor their progress gives me peace of mind. Another thing I enjoy is how fast I can tweak the template to match each customer's personalized needs.
Cons
During the free trial I found you can only set up a single template which is frustrating so my advice is to upgrade to a paid plan as early as you can to unlock multiple templates and full flexibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joey
Marketing and Advertising, 1-10 employees
Free Trial
“free trial, simple interface
Pros
Using it allowed me to take advantage of a free trial so I could decide whether I liked the product. I also found the interface very simple to use.
Cons
However I only received three free templates each month and that became a problem with clients who didn't end up signing since one of my limited templates ended up being wasted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Not Specified, 1-10 employees
Free Trial
“easy to navigate and secure tool
Pros
Overall I find the platform's format extremely easy to navigate, it never feels tough to add multiple users or to upload and set up a new document. From my perspective it's reassuringly secure and protects sensitive data. I also appreciate that it logs an electronic timestamp showing exactly when the other party signs and records the email used which provides a useful extra layer of confirmation.
Cons
I really can't think of any drawbacks with Signwell, up to now my experience has been entirely positive and without issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ola A.
Not Specified, 1-10 employees
Free Trial
“simple to use and affordable platform
Pros
I really appreciate how simple it is to use and how affordable it feels.
Cons
So far I haven't used it long enough to have any complaints or dislikes about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10