SignWell Reviews
Total 1337 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariel
Real Estate, 1-10 employees
Free Trial
“top e-signature platform
Pros
This is the top e-signature platform available. It is user-friendly, efficient and visually appealing. I especially like having quick access to the authenticity certificates.
Cons
My issues with the system are minimal but the cost feels a bit steep. I would also really love it if they developed a mobile app to go along with the website.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Patrick
Real Estate, 1-10 employees
Free Trial
“Just as good as the competing products
Pros
it is very user friendly and simple to navigate. Having used competing products, I would say this one performs just as well.
Cons
I am drawing a blank on anything negative. Sure other programs might have extra plugins but I personally don't find those kinds of add-ons necessary for my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kennethia
Individual & Family Services, 11-50 employees
Less than 6 months
“Very flexible with great signature styles
Pros
The signing process is very flexible. You can pick from several signature styles and I love that my handwritten option looks authentic rather than computer-generated.
Cons
It is alerting me that I have hit a 25 document limit but my records show only three have been signed. So I am confused if this is a monthly cap as that was not clearly communicated.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Jim
Hospital & Health Care, 1-10 employees
Less than 6 months
“smooth experience for customers
Pros
My experience was completely smooth and my customers reported the signing process was quick and simple. So I would definitely recommend it.
Cons
As per me it did not include a single thing I disliked about it. Go ahead and test it for yourself and I am confident it will live up to what you are looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
lea
Legal Services, 1-10 employees
Free Trial
“most affordable for small businesses
Pros
For small business owners, this is the most affordable and user-friendly electronic signature solution I have discovered.
Cons
Coming from other e-signature apps, I initially found it a little tricky to navigate signing a document myself and then sending it to someone else. But I managed to get the hang of it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Shaina
Child Day Care Services, 1-10 employees
Less than 6 months
“highly recommended!
Pros
Completing documents is incredibly simple with this platform like no extra software downloads needed. In short I highly recommend it.
Cons
For the most part it is simple but occasionally the signature box you drag onto the document does not work when you click on it. It might be a minor technical bug.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Crystal
Motion Pictures and Film, 1-10 employees
Free Trial
“Easy to create and send documents in clicks
Pros
I love how easily I can create documents, place signature fields for specific people and send everything out in just a few clicks.
Cons
One of my signers reported they could not type their phone number into a field that was required. I never figured out the cause but we found a workaround in the end.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Amir
Retail, 1-10 employees
Less than 6 months
“An incredibly easy process for beginners
Pros
The step by step tutorial video makes the entire process incredibly easy to follow, even for beginners.
Cons
Every so often, when I try to upload a file directly from my laptop, it has trouble locating it even if I had it open right before using SignWell. I cannot tell if it's an issue with my computer or the platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Sitaram
Real Estate, 1-10 employees
Less than 6 months
“Much simpler pay-per-use pricing
Pros
SignWell pay per use pricing is much simpler than other sites that force us into subscription plans we might not even need.
Cons
I do not have any criticisms at the moment. The site handled a few signatures for me and accomplished exactly what I needed so I currently have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Theresa
Marketing and Advertising, 1-10 employees
Free Trial
“fairly simple and easy to understand
Pros
It is wonderfully simple with features that are easy to understand. Even I tried many other online options that just did not work for me.
Cons
Out of all the different services I tested, this one had the most straightforward setup by far which immediately told me it was the right program for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Real Estate, 1-10 employees
Free Trial
“Hassle-free uploading
Pros
Uploading files and setting them up for signatures was completely hassle-free. The price is absolutely unbeatable for what we get.
Cons
Figuring out the signing sequence and assigning specific signers was a bit tricky. And I would really prefer an option to select who gets to sign first.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
NICOLE
Professional Training & Coaching, 1-10 employees
Less than 6 months
“Comfortable and easy
Pros
After just half an hour of using it, I felt completely comfortable. The simple, user friendly design makes everything so accessible.
Cons
I have not run into any problems so far. No situations have come up that caused an issue for me and I do not expect any to pop up in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyle
Real Estate, 1-10 employees
Free Trial
“simple affordable time-saver for teams
Pros
This is a fairly simple, affordable document signing solution that has saved significant time for both me and my team.
Cons
My experience has been completely positive. I even entered a client's email incorrectly once and was still able to send them the document later with a direct link.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keaira
Education Management, 500+ employees
Free Trial
“Lots of great options for signing documents
Pros
I really like having multiple options like signing, dating and adding email fields. Plus being able to position signatures exactly where needed was great and I liked that I could send requests via email while copying myself for confirmation.
Cons
There is not a single thing I can think of that I disliked about it. If that changes, you can be sure I will share my thoughts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Glenn
Non-Profit Organization Management, 1-10 employees
Free Trial
“Very logical and easy workflow
Pros
The workflow is very logical and easy to follow. Formatting documents and placing signature fields was also a simple process.
Cons
Nothing really stuck out to me as a downside. My experience with the product was great. The only potential drawback for some might be the recurring subscription fee.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brighten
Mental Health Care, 1-10 employees
Less than 6 months
“An efficient and streamlined interface
Pros
SignWell interface is so efficient and streamlined. I can upload, sign and download files much faster than with other platforms I have used, saving me both time and frustration.
Cons
I honestly don't have any complaints at this point. I have only processed a handful of documents but every step has been smooth and effortless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chantal
E-Learning, 1-10 employees
Less than a year
“Quick and simple to get documents ready
Pros
Getting documents ready for signing is quick and simple. Plus the user friendly approach makes starting easy and I love having all my completed documents organized in one location.
Cons
It is frustrating that cancelled or expired contracts still count against our three free monthly documents and I also wish the signing date would lock automatically to the day it was signed.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
6
Catherine
Insurance, 101-500 employees
Free Trial
“Simple interface with a useful free plan
Pros
The interface is remarkably simple and self-explanatory as I could send and sign documents immediately without any training. Also the free plan is perfect for my occasional needs and the legal audit trail and templates are very useful.
Cons
One of the main limitations are on the free plan which has a low monthly document cap and lacks advanced branding or workflow customization unless you pay for an upgrade and I feel like having a dedicated mobile app would also be a great improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lawry
Food & Beverages, 11-50 employees
Free Trial
“Way too easy to navigate
Pros
the system was way too easy to navigate. I used it for government regulator applications and every single one was accepted without any issues.
Cons
it works perfectly with no problems. one feature that could be handy is an edit function, so if someone needs a small change, you do not have to void the entire document and start over with a new one.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Mariana
Insurance, 1-10 employees
Free Trial
“easy to send documents!
Pros
One of my favorite part is how simple it is to send documents. The process was easy from day one and has stayed that way.
Cons
Well it was not immediately clear that certain features are locked behind subscription plans. I would rather know from the beginning if I am going to run into any paywalls.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10