Flank

Flank is an AI-powered legal operations platform that automates contract review, drafting, negotiation, and routine legal requests through its agents. These are configured around a company's playbooks, templates, and escalation rules. This shortens contract turnaround times and improves overall consistency in contract decisions.

Flank also routes exceptions to a supervision inbox for lawyer approval. Meanwhile, routine tasks are autonomously resolved with predefined guardrails. 

What Is Flank Best For? 

This software stands out for its ‘Supervision’ function through which legal teams can oversee AI-driven contract workflows while also automating routine tasks. It lets lawyers review flagged exceptions, approve redlines, and approve changes through a supervision inbox. At the same time, they can configure oversight responsibilities across internal teams, partner firms, or Flank. With this, legal departments are able to maintain control over critical decisions without manually handling every request.

It also provides visibility into agent activity by distinguishing autonomously resolved tasks from those awaiting legal review. This allows teams to track completed work, identify outstanding approvals, and focus their attention on exceptions rather than generic requests. 

How Much Does Flank Cost? 

Flank pricing falls between $200 to $450 per user per month, based on industry benchmarks for enterprise-grade legal AI-agent platforms with autonomous workflow automation.

In addition to the base subscription cost, organizations should keep the following potential hidden costs in mind: 

• Implementation And Workflow Configuration: $5,000 to $25,000 
• System Integrations: $2,000 to $10,000 
• Compliance And Security Add-Ons: $3,000 to $15,000/year 
• Dedicated Support And Training: $1,500 to $8,000/year

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

Flank Integrations 

Flank integrates with different third-party systems, including: 

• Slack software
• Microsoft Teams
• Jira software
• Salesforce
• Outlook

How Does Flank Work? 

Here’s how you can get started with Flank after successful completion of the onboarding process: 

• Log in to the Flank governance platform using the admin credentials provided to you
• Explore the main dashboard to see agent status, active requests, and pending approvals at a glance 
• Create an AI agent and assign it a task type, such as NDA drafting or contract redlining 
• Connect your newly created agent to existing communication channels like Outlook, Slack, or Teams to allow requests to flow in 
• Upload your templates, playbooks, and escalation rules so that the agent grounds its outputs in your organization’s own standards 
• Review the supervision queue where flagged or high-risk requests land for human approval, adjustment, or escalation 
• Invite team members so that can start routing requests to the agents through the channels they already use, such as their inbox or intranet portal 

Who Is Flank For? 

Flank typically caters to: 

• In-house legal teams 
• Corporate legal departments 
• Legal Ops teams 
• Compliance teams 
• General Counsel 
• Chief Legal Officers 

Flank Use Cases

Based on our analysis of Flank features, marketing positioning, and user feedback, we identified some of its real-world use cases:

Legal Ops Teams Converting Existing Playbooks Into Automated Workflows 

Flank can be used by legal operations teams to translate playbooks that already govern contract review and negotiation into rules that the agents execute directly. This removes the need for lawyers to manually check each contract against playbook standards. Existing agents can apply those standards during drafting and redlining and display only deviations outside pre-set tolerances. Organizations that want to enforce playbooks consistently across all contracts can find this particularly useful.

Legal Teams Running Multi-Round Contract Negotiations 

Companies that regularly negotiate vendor paper, service agreements, or partner contracts use Flank software to manage the back-and-forth of redlines. The agent proposes counter positions based on the playbook, accepts standard requests like extended terms, and holds firm, or proposes alternatives. In case a counterparty rejects a proposed compromise, or asks for something outside the playbook’s tolerance, the agent escalates with the specific context needed for the lawyer to make a fast decision.

Sales, Procurement, And Other Business Teams Needing Routine Legal Answers

Flank is useful for business teams that regularly need quick answers to policy or compliance questions without waiting in a queue from the legal team. Its ‘request triage’ and Q&A capabilities classify incoming questions, extract the relevant details, and answers directly from the approved policy standards. In addition, it reduces “quick question” interruptions that pull lawyers away from substantive work. Teams can also ensure that anything outside standard policy gets proper legal attention. Users particularly highlight how its Slack integration saves countless hours for sales and CS teams by letting them answer repetitive questions directly within Slack. 

Legal And Finance Teams Needing An Up-To-Date View Of Executed Contracts 

Organizations that have a large volume of signed contracts scattered across systems find it difficult to maintain a current, searchable record of what has already been executed. Flank tackles this by letting them ask directly which contracts are expiring in the current month, and where a liability cap sits in a given agreement. Legal and finance teams that want to avoid maintaining a separate contract database can find this especially helpful. 

Is Flank Right For You? 

Flank is a strong option for enterprise legal departments that handle high volumes of contracts and repetitive legal requests. Its AI agents automate critical processes like drafting, intake, contract review, redlining, and negotiation on the basis of company-specific playbooks, templates, and escalation rules.

For teams that are typically handling sensitive legal and commercial information, it works as a viable choice. This is because it holds ISO 42001 and SOC 2 Type 2 certifications and is compliant with GDPR and CCPA standards. Renowned names, such as Accor, The New York Financial Times, and Bolt, use this platform. 

The role of AI in the legal software industry is significantly increasing, with companies making huge investments in AI-based initiatives. Flank keeps up with its configurable AI agents that are not add-ons but are an integral part of the platform.

Still unsure about Flank? Connect with us at (661) 384-7070 for further guidance!