Jotform Reviews

“Clean layout for easy operation

Pros

I appreciate the clean layout because it makes the app easy to operate and comprehend.

Cons

So far, I haven't been able to find anything about it that fails to meet my needs.

“Highly customizable and simple platform

Pros

One of the things I appreciate most about it is the wide array of tools they offer and the level of customization available is truly impressive. I find the whole platform very simple and getting everything set up is easy and fast.

Cons

I'd love the option to include more dynamic or interactive images within the forms I build to make them more engaging.

“Effortless payment record tracking

Pros

For keeping track of payment records, I find this app really easy and simple to use.

Cons

Although I can't edit after sending, it feels a bit time-consuming but it still gets the job done.

“Flexible forms for website integrations

Pros

I've relied on it for website integrations for several of my top clients over the years. Their pricing is budget-friendly and I appreciate the flexibility to build both easy forms and highly complex e-commerce payment workflows.

Cons

I haven't run into any problems since I opened my it account years ago. The only small stumbling block came when I first began using the platform but it didn't take me long to get comfortable with the interface and to master form creation. Overall, my experience has been smooth and trouble-free.

“Flawless interface and great support

Pros

I find it flawless! The simple, easy-to-use interface, the customizable forms and the excellent customer support all come together to make it an outstanding tool.

Cons

Not a lot bothers me, yet I do notice occasional bugs and the free plan's limited features could definitely use improvement.

“Product list and widgets simplify setup

Pros

One feature I really appreciate is the 'Product List', it makes arranging items and their pricing easy. I also find the range of widgets handy, especially for people launching a new business.

Cons

One nuisance is that I can't set the default product quantity to '0', so shoppers have to manually deselect items since everything is checked by default. The form still functions but this extra step makes it unnecessarily tough for people using phones.

“Easy tracking and information sharing

Pros

For me, it consistently makes it easy to track essential information, build records and share them with colleagues in my workflow.

Cons

Nothing... I haven't found anything that has affected me negatively yet.

“Versatile form builder with strong integrations

Pros

Using it has completely transformed how I handle forms and collect information. The interface is really user-friendly which makes creating and customizing forms to meet anyone's needs surprisingly simple. The initial setup was effortless and I had everything up and running in no time. Whenever I've needed help, it's customer support has been right there with quick, practical answers. I often find myself relying on it because it's so versatile and efficient. Whether I'm gathering feedback, running surveys, or registering participants, the service consistently delivers and what impresses me most is the breadth of features available. I also appreciate the templates and conditional logic that let me build professional-looking forms without extra fuss. Integrations are a huge benefit too, it connects smoothly with tools I use like Notion and Slack which helps me align workflows and save valuable time. On top of that, the way responses are organized and the reporting options make analyzing results easy. Overall, it has surpassed my expectations and become an indispensable, reliable form builder for both my personal and organizational needs.

Cons

I wouldn't call it a real downside but I do wish the form personalization options were more extensive. It would be great to have deeper styling controls, a wider selection of fonts and layout choices and finer control over field appearance so I can make forms match my branding more closely.

“Insightful and accountability-focused

Pros

I feel the most valuable thing about it is the depth of insight it offers. Being able to stay accountable and pinpoint where I should improve matters a lot and it makes that process easy and effective.

Cons

From my experience, I find the main drawback of it is that newcomers might find it a bit confusing to get the hang of. With appropriate training and guidance, though, it becomes an easy problem to resolve.

“Flexible, simple design for business workflows

Pros

it's flexibility and simple design are things I really appreciate. It's incredibly simple to build and manage forms and easy to roll out across our workspaces. We rely on it regularly for many areas of our business, from Human Resources submissions to event RSVPs and more. On top of that, we use it in quality audits for both customer and client support.

Cons

It's frustrating that each time I need to confirm a coaching form I am forced to log into my account again. It would save a lot of time if the session stayed active between uses. I also wish there were quicker, more responsive customer support options to help when things don't work smoothly.

“Simple professional-looking forms

Pros

One thing I really appreciate about it is how simple it is to use. Although I'm not very experienced with coding, the platform lets me build highly professional-looking forms and there's a broad range of templates to pick from. I can customize forms so they reflect my brand's identity. Plus, connecting the various apps and integrations that are available makes my overall workflow noticeably smoother and less complicated.

Cons

Occasionally I run into technical hiccups, such as seeing a 404 error or pages failing to load which is annoying, though I've found that a simple page refresh usually fixes the problem.

“Reliable for creating, sharing and analyzing entries

Pros

Over the last two years I've been using it and have been able to successfully create, share and analyze entries from it across our company. It's super easy to use and set up. We use it a lot, I'd say on a weekly basis but we could probably use it more. It also integrates with Notion which is extremely important for us as well.

Cons

Not a con but I wish this tool offered more customization for forms, like extra color palettes, title sizing, layout flexibility and similar options overall.

“Easy survey and response collection

Pros

What I appreciate most about it is how simple it makes building a new form and gathering responses that I can later use for reporting. Whenever I send a form for a survey or to collect critical job-related details, recipients seem to complete it without any confusion. I'm also really happy that when an issue does come up, the team tends to patch it very quickly which gives me confidence relying on the platform.

Cons

I get frustrated when a glitch prevents the form data from automatically updating my Google Sheets or Excel file, because then I have to manually sync everything and it wastes time.

“Efficient form customization with plugins

Pros

With the plugins available, I'm able to customize forms so they feel practical and efficient based on what I need. I use it all the time to build forms and assessments.

Cons

Haven't been able to find any tool that helps me train others on it and I find the workflows a bit tricky to figure out on my own without guidance.

“easy form building and embedding

Pros

It's incredibly easy for me to build forms and embed them across any website I manage and my clients are able to log into their own accounts to review the submissions they've made.

Cons

I wish it supported the Clover payment platform because there isn't currently an integration for Clover Payments which limits my payment options.

“User-friendly navigation and handling

Pros

it is extremely easy to navigate and genuinely user-friendly, I find it makes building and handling forms much simpler.

Cons

What I find most helpful about it are the ways it aligns tasks and the clear advantages it offers when I'm building forms.

“Professional, secure and dependable forms

Pros

Using this service, I'm confident my forms look professional, stay secure and are customized exactly how I want them, I wholeheartedly recommend it to anyone looking for dependable, well-built form solutions that consistently meet business or personal needs.

Cons

Right now I don't have any complaints to report.

“Extremely easy form creation

Pros

I find it incredibly easy to use, making it easy for anyone to create forms.

Cons

Sometimes I feel the customization options are somewhat limited.

“Simple and highly customizable for work

Pros

I've found it really simple to work with and highly customizable, so it's something I rely on frequently for work.

Cons

I honestly haven't found anything negative about it so far.

“Organized registration forms in one place

Pros

it is really easy to use and lets me keep our registration forms organized in one place. I can also download the forms and store copies elsewhere whenever I need to.

Cons

My only real frustration is that I'm limited in how many forms I can have before I'm forced to pay extra to keep using the system.