LeanLaw Reviews

“efficient invoice tracking

Pros

What I like best about it billing is how smoothly it integrates with our systems, tracking invoices has become noticeably more efficient and less of a issue. I'm also pleased with its flexibility in handling different billing arrangements, the ability to support flat fees as well as hourly rates has been very helpful for our law firm.

Cons

Setting it up was initially challenging, especially for anyone who isn't familiar with legal billing systems and I found the learning curve can be quite time-consuming. When issues do arise, they have the potential to disrupt the billing process and create real interruptions in our workflow.

“Efficient and economical

Pros

Simple and very well designed for time tracking and billing.

Cons

Well it requires integration with QuickBooks and I count it as a downside. I just hope they will soon partner with a more affordable and flexible alternative.

“simple billing with easy integration

Pros

I find the time tracking and billing process with this software to be incredibly simple and effective. It makes my life so much easier by handling everything I need without overcomplicating things. I used to dread tracking time and billing but now it's become something I don't mind at all. It's super easy and I can rely on it to get things done with zero problems.

Cons

only downside I've found is that it needs integration with QuickBooks. I really hope they partner with a cheaper and more flexible alternative soon.

“Works for my timekeeping and billing needs

Pros

Well I find LeanLaws overall usability to be quite impressive. The software is designed in a perfect manner as it offers a wealth of functions. Also I have seen comments from some users about their inability to customize invoices but I am not sure what they were experiencing since I have had no trouble customizing our invoices, emails and various communication elements with our clients. This capability gives our small company the appearance of a large company with a dedicated IT department. We are very happy with it!

Cons

We have been using LeanLaw software for 6 months and have not faced any sort of trouble. I would love to give some feedback on this but honestly, it is so much better than our old software and meets all of our needs.

“Recommended for small firms

Pros

I really like how it syncs seamlessly with QuickBooks. Moroever it is also easy to apply different tax rates based on various jurisdictions while managing time tracking and billing.

Cons

There is no option to schedule appointments within the software which is a feature I really hope they develop since there is already a calendar view in LeanLaw.

“friendly tool with simple functionality

Pros

Overall it is easy to use. I love how everything is laid out in such a simple, user-friendly format. It offers so much functionality without overwhelming you. Some users have mentioned not being able to customize their invoices but I honestly have no idea what they are talking about because I've had zero issues customizing not just the invoices but also the emails and pretty much all the communication with my clients. It's made our small firm look super professional, almost like we have a massive IT department working behind the scenes. Honestly... we love it!

Cons

we have been using this software for 6 months and we have not run into any issues. I'd love to share more but honestly, it's way better than our old software and meets all our needs.

“perfect quickbooks sync

Pros

I really like how easily it synchronizes with QuickBooks. the integration works perfectly and I never have to worry about manually transferring data. Another feature I love is how easy it is to apply different tax rates depending on the jurisdiction while tracking time and billing. It's such a convenient tool and I feel so much more in control of my finances because of it.

Cons

one thing that's missing is the ability to schedule appointments within the software. They already have a calendar view so I'm really hoping they add this feature soon.

“Love their customer service

Pros

I find LeanLaw helpful to move invoices into another software for client communication and expense tracking. We still rely on QuickBooks for this.

Cons

Well I am not a fan of the double screens that open after logging in. Two tabs pop up which irritates my OCD so I always close the non-essential one right away.

“time saving tool with smooth integration

Pros

The ability to move invoices into other software for sending to clients and for tracking expenses has been a huge time-saver for me. We still use QuickBooks for some aspects of our business but this software just makes everything work together so smoothly. I can handle everything I need and it integrates perfectly with my other tools.

Cons

I don't like that two screens pop up when I log in. It bothers my OCD so I immediately close the extra window that's not needed.

“Should have moved to it sooner

Pros

LeanLaw softwares user friendly design and smooth integration with QuickBooks is something that is beneficial for us.

Cons

I do not think we received the complete customer service during onboarding. There were problems with our first billing cycle using LeanLaw that could have been avoided with better support.

“great user experience with billing issues

Pros

user-friendly nature of this product really stands out to me. The way it integrates with QuickBooks is smooth and I never have to worry about missing any data. It's such a relief to not have to juggle different platforms for managing my accounts. I can focus on my work and let the software handle all the financial details without stress.

Cons

there were some billing issues during our first cycle with it that could have been avoided with better support.

“Helps organize everything

Pros

I enjoy the intuitive interfaces and simple guidance it offers. Some lawyers might not be very tech savvy so these simple designs and instructions help minimize any frustration.

Cons

LeanLaw reporting interface feels cramped and leaves much to be desired. It limits itself across the tabs instead of allowing more differentiation between them.

“great features for attorneys

Pros

It has simplified the process of managing client trust accounting.

Cons

It did not import client contact information from my case management system which is annoying.

“Great integration with Quickbooks

Pros

I find LeanLaw easy to learn and use. Also the web based interface is clean, simple and easy to navigate. It very well manages time entry, billing and trust accounting, which is important because QuickBooks either lacks these features or executes them so poorly that they become confusing. However Leanlaws integration with QuickBooks is outstanding and dependable. I learned to use both QuickBooks and Leanlaw side by side and I found the process to be easier than I anticipated. While QuickBooks is a more complex system, Leanlaw manages to keep its functions distinct while maintaining excellent integration. I have been quite impressed with it.

Cons

This is more of a bug than a dislike but if you leave it open in your browser for a while, you can start typing a time entry or expense entry. Only after hitting Enter will it notify you that you need to log in again and then you lose your entry.

“User-friendly!

Pros

LeanLaw is very easy to use. The layout is uncluttered and simple. Also I find it really simple and easy to navigate.

Cons

LeanLaw does not offer other legal work-related services such as case management.

“Amazing product

Pros

I really like how easy it is to use and the integration with QuickBooks. Also LeanLaw lessens the stress of accounting for lawyers. Moreover their customer service is consistently excellent.

Cons

I do not find it easy and there is not a place to store client documents within the software.

“It mostly works for me

Pros

LeanLaw works smoothly with QuickBooks which provides insights into our monthly billing performance.

Cons

I am not really a fan of the app on my phone. It needs to make entering time easier and there seems to be a limit on the amount of text I can input.

“Cant imagine running a business without it

Pros

LeanLaw timekeeping features equip attorneys with everything they need to track billable hours effectively. The integration with QuickBooks is a fantastic aspect.

Cons

The cost of LeanLaw is a bit higher than some of the practice management software I looked at before. However I truly think that its worth it.

“Brilliant product

Pros

I really enjoy the program's ease of use and I love how well it integrates with QuickBooks.

Cons

To be honest there is nothing that I dislike about LeanLaw. It feels almost perfect for my needs. Since QuickBooks lacks a good built in time tracker, this program beautifully fills in that gap.

“Highly adaptive

Pros

I found the product easy to set up and use. The integration with QuickBooks is excellent as it allowed me to use QuickBooks confidently, even though I had never used it before. The team is very responsive to customer service inquiries and any questions or issues I have are addressed quickly. In short their communication is the best.

Cons

No criticisms form my side. It might be because my law practice is not very complex.

“I get the hype

Pros

LeanLaw product is specifically designed for law companies. It works well with QuickBooks Online and I find it simple to understand and learn.

Cons

So far I honestly like everything about LeanLaw software!

“Integration really has to improve

Pros

Navigating the software is easy. It has several helpful features that would benefit someone familiar with QuickBooks.

Cons

It does not work well with QuickBooks. So there are features that require workarounds to make it function properly. Because of this we are planning to switch. While we might keep the software but the inability to integrate with other accounting software makes it difficult for us to go with LeanLaw!

“Love this software

Pros

I find LeanLaw easy to navigate and it integrates smoothly with QuickBooks. Also their customer service representatives are very responsive as well.

Cons

There is nothing to complain about as they are always improving things we did not even realize were missing.

“Billing made easier with this

Pros

Syncing with QuickBooks for billing is simple and adding time entries is also very user friendly.

Cons

When I click on matters, it only shows me the cases I am linked to but I would prefer to see all of the firms cases instead.

“Saves time

Pros

The integration was quite easy for me. Using LeanLaw has very much reduced the hours I spend invoicing clients. The interface is user friendly, the customer service is excellent and the software is affordable. I highly recommend it for small law companies.

Cons

Till this date everything is going well. I have no cons to mention.

“Love Leanlaw

Pros

LeanLaw software does everything I need and integrates well with QuickBooks. Most importantly the customer service is really fantastic!

Cons

Maybe having an icon on my desktop would be nice. But honestly you might already have that option and I just have not taken the time to figure it out.

“Integration is seamless

Pros

I like how it integrates with QuickBooks Online which makes it easier for me to deposit into trust accounts and pay invoices from trust.

Cons

If I forget to switch back from using the undeposited funds account, it will make payments unevenly from the trust and liability accounts without any warning.

“Had a great experience

Pros

I love how it connects with QuickBooks. Also it is simple to enter various types of fees and expenses which I really like.

Cons

Well I have been using LeanLaw for a year now and I have no complaints about the software so far.

“Covers all the basics

Pros

Creating new client accounts, reviewing invoices and tracking daily billing is easy with LeanLaw.

Cons

It does not support case management but in terms of integration, it works perfectly with QuickBooks.

“Its very ease to use

Pros

Its super user friendly and the customer service is great.

Cons

No cons to mention at the moment.

“Affordable

Pros

I chose LeanLaw because it works seamlessly with my Mac-based systems, integrates easily with QuickBooks and has a fairly simple interface that I use all day, every day.

Cons

I would prefer having a bit more freedom to customize certain aspects.

“Quick and efficient reporting

Pros

I like that its cloud-based and online which allows us to use it from anywhere. This ease makes it easier for timekeepers to post their dockets and for me to access it from home. I also find it quick to run reports on expenses and time like with PCLaw, it could take up to half an hour but with LeanLaw it only takes a few seconds.

Cons

Regarding billing, I know they are working on adding a select/deselect-all function which would save me from having to remove thousands of entries slowly and that is good. However I find that when we have a large invoice with many entries, LeanLaw software becomes very slow and nearly unusable. Also I did like to see more reports mainly regarding our Work in Progress and expenses on a specific date. Currently when I set the date parameters, it excludes everything billed after that date which is problematic for our financial statements because we need to view it as of that date. This is a major issue for our company. I would also like to see more options for writing off invoices. Right now you can do it with QuickBooks Online but when running reports, it still shows those times as being billed, which can be an issue since we base bonuses on billings and those entries were actually written off, not billed.

“No complaints

Pros

LeanLaw is highly adaptable and pretty simple. It seems to have been designed with a lot of consideration for how attorneys actually work.

Cons

There is not anything that I dislike about LeanLaw.

“Important for Quickbooks

Pros

We decided to use QuickBooks Online for Attorneys and spent three months trying to make it functional. Everything required a workaround to make it suitable for an attorney's office. In our CPA's words, LeanLaw puts a 'pretty face on QBO' by creating those workarounds for you and translating everything into a language and processes that are friendly for law offices. Being able to ask for help and get a real person in just five minutes is impressive!

Cons

About LeanLaw I find nothing that I dislike.

“Navigation should improve

Pros

I find it easy to enter time and generate reports.

Cons

Navigating the collaboration with QuickBooks can be difficult at times.

“satisfied!

Pros

LeanLaw is easy to use and intuitive with top-notch support for the rare occasional issue. The integration with QuickBooks is almost seamless making timekeeping and billing very easy.

Cons

Well I have been using it since April 2019 without any issues.

“Not complicated and pretty easy

Pros

LeanLaw software is quite simple to use and integrates well with QuickBooks.

Cons

The reporting functions are not the best and needs improvements.

“Great features at a great price

Pros

I really like that the service does not come with too many unnecessary features. All I need it for is time tracking and submitting bills and invoices to QuickBooks. I previously used different software for my firm which had way too many functions that I never used which makes the price high and not worth it for me.

Cons

I encounter few issues when entering specific time entries. For example if I try to log a quarter of an hour (0.25) or three-quarters of an hour (0.75), I cannot submit the bill to QuickBooks because I think the system does not recognize more than one decimal place. This is frustrating since I often work with 0.25 or 0.75 forcing me to go back and edit multiple entries which wastes my time. I also do not particularly like the look or aesthetic of the program but that is not a major concern.

“Billing is inflexible

Pros

It generally worked well with QuickBooks. I found the timesheets easy to use.

Cons

I could not format the billing statement to suit our preferences. Also it is not very flexible and the inability to modify the appearance of our bills has been quite problematic.

“Flexible and adaptive

Pros

LeanLaw software is very user friendly and simple. Time entries transition seamlessly into the invoicing section which then integrates with QuickBooks Online. I find it really suitable to see important information within LeanLaw, like accounts receivable reports, trust reports and billing details without needing to switch to QBO. I also love that you can create a client and have them automatically added to the QBO customer list. The support staff is friendly, helpful and very responsive.

Cons

There are a few reports that would be more helpful if I could drill down into the content for additional details but other than that I have no negatives to mention.

“Highly recommended

Pros

LeanLaw software is cloud based which makes it easily accessible through the internet and mobile app. Its smooth connection with QuickBooks Online helps eliminate the time consuming duplication we faced with our previous software. I also find it very user friendly.

Cons

Some reports are not as detailed as I would prefer. However the LeanLaw team is responsive to user feedback and makes adjustments to provide the needed information.

“Love the integration

Pros

The integration with QuickBooks was beneficial and highly valuable. I also like the timekeeping feature.

Cons

Calendar is hard to read and there was not much support for note-taking on individual cases. I also had trouble figuring out how to add flat fees to hourly matters.

“Top-tier software

Pros

LeanLaw works well for our firm because it does not come with all the extra bells and whistles that other programs have. I find that these additional features are seldom used and only complicate the software unnecessarily.

Cons

It would be beneficial to have a dashboard that provides general information about the firm's current monthly status and billings.

“Quickbook integration is a must for it to work

Pros

I can easily add matters and make trust fund deposits with LeanLaw.

Cons

LeanLaw software cannot be used without QuickBooks Online which I dislike as many other programs like PCLaw can operate independently.

“Legal management got better with it

Pros

Navigating the basic features of the program is quite simple whether I am adding a new client, matter or depositing funds into a client's trust account.

Cons

At times QuickBooks integration can be tricky to navigate and whenever I need to make changes to an invoice, I have to do it in QBO since it cannot be done in LeanLaw. The interface also feels somewhat outdated, similar of older software.

“Revolutionary Product

Pros

Being cloud-based makes it easy to use and I can easily review and edit my teams time entries. Tracking time is also simple.

Cons

No cons to report.

“Pretty easy to use

Pros

I think the software is relatively easy to use and really simple.

Cons

I have no specific complaints about LeanLaw software.

“Easy and integrates well

Pros

LeanLaw is fairly easy to use and integrates well with QuickBooks Online.

Cons

This is not a dislike but my lack of understanding I think. I am not very skillful when it comes to using QuickBooks and I believe the software would be more useful to me if I had a better understanding of QBO.

“cloud access for team anywhere

Pros

I appreciate that it's cloud-based and available online which lets our team access it from anywhere. That makes it much easier for the timekeepers to post their dockets and also allows me to handle things from home without issue. I also really value how fast it is to run reports on time and expenses, in my experience PCLaw sometimes took up to half an hour for a single report, whereas it produces the same report in just a few seconds.

Cons

Billing is the area where I run into the most headaches. They're promising to add a select/deselect-all option which will save me from having to slowly uncheck thousands of line items one by one and that's encouraging. However, when an invoice contains a huge number of line entries the system becomes painfully slow, practically unusable for those large bills. I also wish the reporting set was richer, specifically, I need to pull WIP and Expense balances as of a particular historical date. At present when I set date parameters the system still omits anything billed after that date instead of showing the ledger as it would have appeared on that date and we need that view for accurate financial statements, so it's a significant problem for our firm. Another gap is write-off handling: while I can perform write-offs through QBO, the reports still reflect those time entries as billed. That is problematic because we calculate some bonuses based on billed amounts and those figures shouldn't include items that were subsequently written off.

“simple and attorney-focused design

Pros

This tool is very simple and easy to use. I like that it clearly appears to be built with a great understanding of how attorneys actually do their work.

Cons

At the moment, I can't come up with anything about it that I dislike.