Total 131 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

T
Tonya

Law Practice, 1-10 employees

More than a year

5.0

easy matter creation and trust deposits

Pros

Adding new matters and handling trust fund deposits feels simple on my end. I don't have to jump through extra steps and that saves me time during a busy day.

Cons

Honestly, it forces me to use QuickBooks Online, whereas lots of other software, like PCLaw, work perfectly fine as standalone applications.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AR
Alessandra R.

Law Practice, 1-10 employees

Less than a year

4.0

clear and manageable core features

Pros

From my experience, using the core features comes naturally. Creating a new client, opening a matter, or putting money into a trust account all feel clear and manageable without confusion.

Cons

the QuickBooks integration is awkward and sometimes hard to navigate and whenever I have to change an invoice I am forced to make that adjustment directly in QBO, since Lean Law won't let me edit invoices there. In addition, the interface feels quite dated overall and often comes across like older, legacy software.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

6

C
Christine

Law Practice, 1-10 employees

More than a year

5.0

efficient cloud-based time management

Pros

As someone who uses this daily, the cloud-based setup works really well for me. I can review and adjust my team's time entries with ease which makes staying on top of hours much less stressful.

Cons

I don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS
BRUCE S.

Law Practice, 1-10 employees

More than a year

4.0

comfortable navigation and layout

Pros

Getting around the application feels comfortable and I don't have to think too hard to find what I need. Everything is laid out in a way that makes sense to me as a regular user.

Cons

Overall, I don't have any specific complaints about this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Alexzander

Legal Services, 1-10 employees

More than a year

4.0

simple QuickBooks connection

Pros

Using the tool hasn't been difficult at all and I really appreciate how smoothly it connects with QuickBooks Online. That connection saves me from doing double work on the accounting side.

Cons

I'm not very skilled with QuickBooks and honestly the app would be far more valuable to me if I had a better grasp of QBO and its features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

RS
Richard S.

Accounting, 1-10 employees

Less than a year

4.0

easy to use & clear interface

Pros

amazing interfaces and clear directions make it so easy to use, even for people who are not that tech-savvy. I've got colleagues who are not very familiar with technology and the simple design really helps them avoid frustration. everything is so simple and I don't have to waste time explaining how to use it.

Cons

no cons so far�

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

GC
Gregory C.

Law Practice, 1-10 employees

More than a year

5.0

quickbooks sync and simple interface

Pros

It's really easy to learn and use. the web-based interface is clean, simple and easy to read. It covers all the basics like time entry, billing and trust accounting which is something QuickBooks didn't do very well. When I first started using both QuickBooks and this software, I thought it would be overwhelming but it actually worked out better than I expected. QuickBooks is more complex but it integrates with it in such a way that it's separated but still works perfectly together. I've been really impressed with how it all functions.

Cons

More of a bug than a dislike but if you leave the software open in your browser for a while, you can type in a time or expense entry. But when you hit "Enter," it tells you to log in again and you lose your entry.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CL
Cathy L.

Law Practice, 1-10 employees

More than a year

5.0

very friendly to use

Pros

it is super simple to use. there's no clutter... no unnecessary buttons or tabs that confuse me. It's really interactive and I don't have to spend any time figuring things out. everything just makes sense right from the start.

Cons

It does not offer other legal services like case management which I think it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MK
Mitchell K.

Law Practice, 1-10 employees

Less than 6 months

5.0

easy integration for lawyers

Pros

i really enjoy the ease of use and the smooth integration. it takes the stress out of accounting for lawyers which is a huge relief. I no longer worry about messing up my financial records. Plus the customer service is always excellent. Whenever I have a question or need help with something, they are quick to respond and always provide great support. It's such a great tool for keeping everything organized and running smoothly.

Cons

not the most simple software and there is not a place to store client documents within it which is a big miss for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AG
Albert G.

Law Practice, 11-50 employees

Less than a year

5.0

best time saving solution

Pros

I absolutely love how this software works. It gives me a clear picture of how we are doing with our monthly billing which makes staying on top of finances so much easier. I can track everything in one place and it saves me so much time!

Cons

I'm not a fan of the app on my phone. It needs to be easier to enter time and there seems to be a limit on how much text you can put in.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DW
Deborah W.

Law Practice, 1-10 employees

More than a year

5.0

game-changing timekeeping

Pros

The timekeeping features are fantastic. As an attorney, tracking billable hours is crucial and this software gives me everything I need to manage that. I don't have to worry about double entry or errors ... it all just works together so smoothly.

Cons

The cost of it is higher than some of the practice management software I looked at before but honestly, it's worth it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MH
Margaret H.

Legal Services, N/A employees

Less than 6 months

5.0

easy-to-use with quickbooks integration

Pros

What I really like about this program is how easy it is to use. It's incredibly user-friendly and the integration with QuickBooks makes everything so much simpler. The two work so well together and it's been a relief to have everything in one place. It saves me a ton of time and I feel much more organized.

Cons

Really, there's nothing I dislike about it. I think it's almost perfect for what I need. QuickBooks doesn't have a good built-in time tracker so this software really fills in what's missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KL
Kevin L.

Law Practice, N/A employees

More than a year

5.0

simple setup with excellent support

Pros

It was super easy to set up which I really appreciated. The integration is excellent, it made it possible for me to use QuickBooks confidently even though I had never used it before. Whenever I have a question or run into an issue, the customer service team is always quick to help. they are great communicators and I feel well supported.

Cons

do not have any criticisms but my law practice is not very complex.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL
Steven L.

Accounting, 1-10 employees

More than a year

5.0

perfect for law firms

Pros

perfectly tailored for law firms. It works really well with QuickBooks Online and it seems easy to understand and learn. I've never had any issues using it and I feel confident using it every day. It's designed with us in mind which is such a huge plus.

Cons

I really like everything about this software!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK
Heather K.

Law Practice, 1-10 employees

More than a year

3.0

minor integration issues

Pros

using this software is simpleee. I can easily get things done without feeling overwhelmed. It's interactive and makes tracking everything so much smoother.

Cons

It doesn't work well with QuickBooks and there are features that need workarounds. Because of that, we are considering switching. We might keep the software but the inability to work with other accounting software makes it a dealbreaker for us.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

VJ
Vernalisa J.

Legal Services, 1-10 employees

More than a year

5.0

smooth integration... no cons

Pros

it is really easy to use. Whenever I need help, their customer service reps are always quick to respond. I've had a great experience overall with both the software and the support team.

Cons

nothing...they are always improving things we didn't even realize were missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML
Melissa L.

Legal Services, 1-10 employees

More than a year

5.0

top notch integrations

Pros

syncing with QuickBooks for billing is incredibly easy. Adding time entries isvery easy and I don't have to waste time figuring things out. It's so simple to use and the integration with QuickBooks makes everything come together perfectly.

Cons

When I click on matters, it only shows me the cases I am linked to but I'd prefer to see all of the firm's cases instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JG
Judy G.

Law Practice, 1-10 employees

Less than a year

5.0

highly recommended this one!

Pros

integration process was smooth and easy. Using it has really cut down on the hours I used to spend invoicing clients. interface is very user-friendly and their customer service is outstanding. Plus it's cost-effective which is a huge benefit for small law firms like mine. I highly recommend it!

Cons

So far so good. No cons to report yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Law Practice, 1-10 employees

More than a year

5.0

best customer support ever

Pros

It does everything I need it to... The best part though is the customer service ... they're always helpful and quick to respond which makes a big difference. I feel confident using this software to manage all my billing and time tracking.

Cons

Maybe an icon on my desktop would be nice but honestly, you might already be able to do this. I just have not taken the time to figure it out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Jessica P.

Law Practice, 11-50 employees

More than a year

4.0

saved my time�

Pros

I appreciate like how it integrates with QuickBooks Online especially when it comes to depositing into trust and making payments from trust for invoices. It's so much easier than I thought it would be and it's saved me so much time and effort.

Cons

If I forget to switch back from using the undeposited funds account, it'll pay unevenly from trust and the liability account without warning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7