PointOne

What Is PointOne?

PointOne is a legal timekeeping and billing platform designed for law firms and legal teams. It captures work activity across applications such as email, documents, calls, and web activity, then generates time entries based on that activity. Users can also create entries manually, through AI timers, voice capture, or retroactive capture.

The platform also includes PointOne Time for automated time capture and PointOne Rules, which converts Outside Counsel Guidelines (OCGs) into billing rules and applies them to time entries. PointOne Review provides an AI-assisted workspace for reviewing and approving pre-bills, while PointOne Intelligence provides insights into time entry rates, utilization, pricing, and firm performance.

What Is PointOne Best For?

PointOne Review - the platform's AI pre-bill review feature - is where PointOne stands out. It operates between time capture and invoice delivery, flagging OCG violations, block billing issues, and vague narratives before a pre-bill reaches a reviewer. The copilot marks up the bill and suggests specific revisions at the draft stage, which helps reduce the back-and-forth that typically extends pre-bill cycles at mid-size and large firms.

How Much Does PointOne Cost?

PointOne pricing typically starts at $100/user/year. Actual costs are customized and may vary based on an organization’s requirements. Beyond the base subscription, estimated additional costs may include:

• Implementation: $2,000–$10,000 (one-time) for implementation, depending on deployment complexity and configuration requirements
• Data Migration And Configuration: May range from $1,500–$10,000 (one-time) for importing historical data, cleaning records, configuring billing rules, and mapping data between systems
• Integration And Customization: Pre-built integrations may cost $500–$3,000, while custom API integrations can range from $5,000–$25,000 depending on system requirements
• Premium Support And Maintenance: Firms may incur additional costs equivalent to 10–20% of annual software spend for premium support, configuration, and integration maintenance
• Training And Adoption: Initial training may cost $200–$800/user, depending on the firm's requirements and implementation scope

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

PointOne Integrations

PointOne integrates with multiple platforms, including:

• Elite 3E
• Clio software
• LeanLaw
• SurePoint
• Filevine
• Cisco Webex

How Does PointOne Work?

Here is how you can get started with PointOne and make use of the software:

• Log in to your PointOne account and connect it to your firm's existing billing and practice management software
• Configure activity monitoring across desktop apps, emails, calls, and documents so PointOne records billable work as it happens
• Review AI-generated time entries (or set up AI timers instead) and adjust descriptions or durations before submitting
• Upload OCGs in PDF, DOCX, TXT, or EML format so PointOne Rules can extract and enforce billing rules against every time entry
• Route pre-bills through PointOne Review, which flags errors, guideline violations, and vague narratives, with revision suggestions for each
• Manage the review cycle by commenting on entries and tagging partners or billing admins
• Track time distribution, staff capacity, and matter pricing through PointOne Intelligence

Who Is PointOne For?

The platform addresses the needs of legal professionals in the following industries and sectors:

• Accounting
• Financial services
• Healthcare/medical billing
• Consulting
• Government

PointOne Use Cases

Based on our analysis of PointOne's current capabilities and client feedback, here are the scenarios where the platform may be a fit:

Firms Where Associates Consistently Underreport Billable Time

Associates who reconstruct their day at the end of a shift routinely underestimate hours, miss tasks that took less than six minutes, or forget to log activities on matters they switched to briefly. PointOne's passive capture runs throughout the working day and records activity at the task level across applications in use, so the time entries presented for review reflect captured activity rather than what the attorney remembers.

Firms Managing Outside Counsel Guidelines Across Multiple Clients

Outside Counsel Guidelines vary by client and can run to dozens of pages. Manually checking every time entry against each client's specific billing rules takes significant billing admin time and may still allow errors to reach the pre-bill. PointOne Rules uploads client guidelines directly and enforces them against entries automatically to flag violations before the bill is drafted rather than after the client rejects it.

Firms Looking To Improve Pricing Accuracy On Alternative Fee Arrangements

Fixed-fee and Alternative Fee Arrangement (AFA) pricing is difficult to set accurately without reliable historical time data. PointOne Intelligence surfaces how long comparable matters actually took (by phase, by task, and by timekeeper), so partners have a historical baseline for pricing new engagements. Predictive pricing tools within the Intelligence module also track budget consumption against the current matter as work progresses.

Public Sector And Government Legal Offices

A government legal office often runs a large legal staff where every billable hour needs accurate, defensible records for public accountability. PointOne's automatic time capture removes reliance on staff self-reporting hours from memory, while its guideline enforcement checks entries against internal billing rules before submission. This combination supports the documentation standards a public sector office typically has to meet.

Is PointOne Right For You?

If your legal team struggles with manual entry, billing rejections, or poor time visibility, PointOne features can help address these issues. As a firm grows, PointOne's modular structure - covering time capture, bill review, compliance, and intelligence - lets it add capabilities within the same platform as needs expand, rather than layering on a separate tool for each one.  

The platform is SOC 2 Type 2, ISO 27001, and GDPR compliant. It also meets HIPAA requirements for healthcare-adjacent practices. The company is backed by Bessemer Venture Partners, Y Combinator, General Catalyst, and 8VC, and raised a $16 million Series A in 2026. Its named clients include the Minnesota Attorney General's Office, O'Hagan Meyer, McAngus Goudelock & Courie, Bell Nunnally, and Lydecker.

Still not sure about PointOne? Contact us at (661) 384-7070 for tailored guidance.