SurePoint
Last Updated
Key Takeaways
Generated from the text of customer reviews
SurePoint is a legal practice and financial management platform used by attorneys, administrators, and finance teams. Law firms benefit most from its connected approach to billing and firm operations. Users find invoicing, payments, and email billing easy to manage, although incomplete intake details can affect client records. Recently, SurePoint announced a strategic partnership with The A Team Consulting to expand its legal accounting expertise.
Our Verdict
SurePoint is a suitable option for mid-sized law firms that need a cloud-based system spanning practice and financial operations. Its may require more capital investment compared to simpler tools, particularly when firms need additional training after implementation. We recommend it for mid-sized and growing firms prioritizing centralized operations and financial management.
Overall Rating
Based on 10 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$50
per user per month
SurePoint Specifications
- Case Management
- Document Management
- Client Management (CRM)
- Billing & Invoicing
What Is SurePoint?
SurePoint is a legal technology platform that combines practice management, financial management, and legal intelligence for law firms. Its current ecosystem includes Practice Pro, Finance Pro, Finance Core, Finance Enterprise, Legal Insights, and related solutions for managing firm operations and financial processes. The platform connects attorney workflows with financial data, covering activities such as timekeeping, billing, payments, accounting, client management, and firm intelligence. Its financial tools also provide real-time visibility into cash flow, accounts payable, billing activity, and other firm-level financial data.
What Is SurePoint Best For?
A key feature of SurePoint is its proactive accounts receivable management. It sends automated reminders and monitor realization rates. Additionally, billing rules can help accelerate bill preparation and reduce rejected invoices, while approval workflows allow finance teams to review and adjust bills before sending them.
How Much Does SurePoint Cost?
SurePoint pricing typically starts at around $50/user/month with the final price being customized to an organization's needs. Beyond the base subscription, organizations should consider the following estimated additional costs when budgeting for SurePoint:
- Implementation And Onboarding: Estimated at $1,000–$5,000+ as a one-time cost, depending on firm size, configuration, data migration, and training requirements
- Data Migration: Estimated at $500–$3,000+ for more complex migration projects. Costs can vary based on the volume, format, and complexity of the data being transferred
- Training And Professional Services: Estimated at $500–$2,500+ for additional training, workflow configuration, reporting, and consulting beyond standard onboarding
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
SurePoint Integrations
SurePoint offers integration with the following third-party applications:
How Does SurePoint Work?
Here’s how you can access the platform and move through its core practice and financial workflows:
- Log in to SurePoint using your authorized account credentials and access the relevant practice or financial management tools
- Create or access client, matter, and firm records to organize information used across practice and financial workflows
- Manage matter activity, time entries, billing information, and other operational data within the appropriate records
- Configure billing and financial workflows according to the firm’s accounting processes, approval requirements, and reporting needs
- Track invoices, accounts receivable, cash flow, realization rates, payables, and other financial indicators
- Monitor firm performance using financial and practice data to identify trends and support operational decisions
Who Is SurePoint For?
SurePoint is suited to legal professionals across a range of roles, including:
- Finance leaders
- Managing partners
- Attorneys
- Legal administrators
- Legal marketers
SurePoint Use Cases
Based on our analysis of user feedback and SurePoint’s features, we identified the following key scenarios where the platform can be a good fit:
1. Attorneys Managing High Volumes Of Billable Work
Attorneys handling multiple matters can use SurePoint when time capture is difficult to maintain alongside daily legal work. Its automated timekeeping records activity through built-in timers, quick-add entries, and background tracking, including Microsoft 365 activity. Attorneys can review captured activity and convert relevant work into billable entries. This can reduce missed billable time and give firms more complete records for invoicing.
2. Finance Teams Managing Law Firm Billing
Finance teams can use SurePoint when billing, collections, accounting, and financial reporting need to be managed as connected processes. Finance Core brings these financial activities into a legal-specific accounting environment and is positioned for firms with smaller accounting teams. This can reduce the need to reconcile information across separate financial workflows and give finance staff a clearer view of the firm’s financial activity.
3. Recruiters Sourcing And Placing Legal Talent
Legal recruiters can use SurePoint Legal Insights to research attorneys through continuously updated profiles powered by AI and verified by human researchers. Recruiters can narrow candidates by practice area, seniority, and geography, identify attorneys or groups showing readiness to move, and turn large profile pools into targeted shortlists. The platform also lets recruiters review firm growth, retention shifts, and market demand when assessing placement opportunities. This can reduce manual candidate research while giving recruiters more context for screening, outreach, and placement decisions.
4. Law Firms Managing Client And Referral Relationships
Law firms managing large client and prospect databases can use SurePoint CRM to centralize contact information and make relationship data accessible across the firm. The CRM organizes contacts by categories such as practice area and industry, while its tracking tools show relationship strength, business-development activity, and potential cross-selling opportunities. Teams can also use list management and targeted communications to engage specific client groups. This can give attorneys and marketing teams a shared view of client relationships and help them identify opportunities within existing accounts.
Is SurePoint the Right Fit?
If you are a mid-sized law firm looking for a platform that can scale across practice and financial operations, SurePoint might be worth considering. The platform’s security controls include multi-factor authentication, role-based access controls, audit logging, and encryption in transit and at rest. SurePoint maintains SOC 2 Type II and ISO 27001 certifications and PCI-DSS compliance. Additionally, it uses AWS cloud infrastructure and enterprise-grade hosting and monitoring. The platform has also received recent industry recognitions, such as the Legalweek Leaders in Tech 2026 award for Innovation in Hiring, Staffing, and Recruitment.
Still not sure if SurePoint is right for you? Get in touch with us at (661) 384-7070, and we will help you make a confident decision.
SurePoint Features
Automated Timekeeping
SurePoint Practice Pro records attorney time through built-in timers, quick-add entries, and background activity tracking. Background tracking can capture activity from Microsoft 365, while users can review activity and convert relevant work into time entries. Timekeepers can also access and record time through mobile devices. The system provides visibility into time usage and productivity across individual attorneys and the firm.
Job Search
This feature provides access to current legal job postings and information that can be used to examine hiring activity across the legal market. Users can browse associate, partner, counsel, and professional staff openings and filter results by practice area, firm size, location, and experience level. Each listing is paired with information such as headcount trends, office locations, practice-area strength, and recent hiring activity. The platform also provides direct access to hiring firms and legal recruiters.
Current Firm Report
The current firm report provides detailed information about individual law firms, including headcount, hiring, promotions, locations, practice areas, and diversity data. Firms can use these datasets to examine how another firm is structured and how its workforce has changed. This provides firm-level information for competitor research, market analysis, and talent planning.
Talent Insights
Talent insights help analyze attorney career information to show career progression, practice depth, mobility, and indicators related to retention and succession. Users can create candidate lists based on experience, skills, and geography, while also examining attorneys who may be ready for leadership roles.
Pros And Cons of SurePoint
Pros
Simplifies time entry and improves team productivity visibility
Provides customizable workflows for conflicts and intake processes
Offers dashboards for quick, daily financial performance insights
Cons
Complex workflows may overwhelm smaller firms with lean teams
Generating accurate reports can be time-consuming
SurePoint Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Health Insurance, 1-50 employees
“Organizing and managing legal matters”
Pros
The system is simple to navigate and easy to understand. I really like having all my case data in one place, making it easier to stay on top of everything.
Cons
So far I haven't found anything to dislike. It's been a great experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-50 employees
“The G2 system has been great”
Pros
System management is well-structured, and I appreciate how organized everything is.
Cons
It would be nice if the company offered more membership plan options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Legal Services, 51-100 employees
“I use this every day”
Pros
Navigating the system is pretty easy. Since I handle AR for my firm, I find the available features extremely useful. I use the system daily to manage my accounts and it offers great options like setting reminders, automating AR emails, and saving notes so other users can easily track updates in LMS+. I also love that LMS can be accessed via the web, making it convenient for those working remotely. It's a great tool for customer support.
Cons
Occasionally, the system freezes during a conflict check or the assigned printers for conflict checks disappear. There have also been times when creating a new matter where the entered information doesn't save, requiring it to be re-entered.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Frequently Asked Questions
Does SurePoint have a mobile app?
Yes, SurePoint has a mobile app.
Does SurePoint offer an API?
Yes, SurePoint offers an API.
What other apps does SurePoint integrate with?
SurePoint integrates with several third-party applications, including NetDocuments, LawToolBox, Lawmatics, and Billables AI.
What level of support does SurePoint offer?
SurePoint offers support via email, contact form, and help center.
What types of pricing plans does Surepoint offer?
SurePoint pricing starts at around $50/user/month and is customized to user needs. Get in touch with us to receive a personalized SurePoint cost quote.
What language does SurePoint support?
SurePoint primarily supports English.
Who are the typical users of SurePoint?
SurePoint is used by finance leaders, managing partners, attorneys, legal administrators, and legal marketers.



